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Journey to lean : making operational change stick

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journey to lean pdf

Journey to Lean

Making Operational Change Stick

  • © 2004
  • John Drew ,
  • Blair McCallum ,
  • Stefan Roggenhofer

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About this book

  • organization

Table of contents (10 chapters)

Front matter, the challenge of lean.

  • John Drew, Blair McCallum, Stefan Roggenhofer

The Lean Landscape

The essence of lean, the lean operating system, management infrastructure, mindsets and behaviours, the lean journey, deciding to embark, exploring the opportunity, engaging the leadership, demonstrating the change, embedding the change, back matter.

'The frontier of the lean movement is now about the strategic implementation of lean. This book, blending Toyota's lean knowledge with McKinsey's strategic experience, will be very useful to those undertaking this journey.' - Daniel T. Jones, co-author of The Machine that Changed the World and Lean Thinking

'Journey to Lean is lively, fun and informative, and it might just have an enormous effect on your business' - Lee Hibbert, Professional Engineering

'...a comprehensive and practical book on how to design and implement sustainable operational change.' - Quality Today

'Three McKinsey consultants - John Drew, Blair McCallum and Stefan Roggenhofer - have brought [lean research] alive at company level in a new book, Journey to Lean.' - The Observer

'...explores some of the challenges faced by the management team, and gives ideas on how to develop solutions and engage the workforce in the new ways of working.' - Works Management

'...moves beyond the initial step of using lean tools and techniques to deliver initial quick results, and tackles the thorny question of how to maintain those performance levels.' - www.themanufacturer.com

'...provides an excellent broad-brush introduction to lean...and is well worth reading'. - David Stephens, MCMI, Professional Manager Magazine

'This is a great book for readers who would like to know a little about the history and principles of lean, it's key tools and techniques and their application. Importantly, it places great emphasis on the 'how to' rather than the 'what', addressing many of the pitfalls and hurdles organisations face as they attempt to implement lean...well worth a look.' - Andy Yearsley, Supply Management Magazine

About the authors

Bibliographic information.

Book Title : Journey to Lean

Book Subtitle : Making Operational Change Stick

Authors : John Drew, Blair McCallum, Stefan Roggenhofer

DOI : https://doi.org/10.1007/978-1-4039-4841-0

Publisher : Palgrave Macmillan London

eBook Packages : Palgrave Business & Management Collection , Business and Management (R0)

Copyright Information : Palgrave Macmillan, a division of Macmillan Publishers Limited 2004

Hardcover ISBN : 978-1-4039-1307-4 Published: 24 March 2004

eBook ISBN : 978-1-4039-4841-0 Published: 18 January 2016

Edition Number : 1

Number of Pages : XVIII, 206

Topics : Management , Business Strategy/Leadership

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Browse Course Material

Course info, instructors.

  • Earll Murman
  • Hugh McManus
  • Prof. Annalisa Weigel
  • Dr. Bo Madsen

Departments

  • Aeronautics and Astronautics
  • Engineering Systems Division

As Taught In

  • Health Care Management
  • Operations Management
  • Organizational Behavior
  • Project Management
  • Aerospace Engineering
  • Systems Optimization

Learning Resource Types

Introduction to lean six sigma methods, ses. 1-2 the start of your lean journey.

Description: This session introduces the process of Lean and Six Sigma. It includes a 6S exercise demonstrating the benefits of six sigma in optimizing operations by sorting, securing safety, straightening, scrubbing, standardizing and sustaining these changes.

Instructor: Earll Murman

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Your Lean Journey Begins Here

The Lean Journey Taking Your First Steps

  • Your Lean Journey

Considering the ‘Lean journey’ is becoming an essential part of any organisation's plan for process improvement.

Businesses are realising that Lean is a commitment, a journey that takes your organisation to new levels of efficiency and smart thinking at every stage.

Lean Journey Meaning

Get an instant overview, jump to any section:.

  • Why take the journey?

How can you get started?

  • Essentials for the journey

How to make Lean Six Sigma work

  • Your Organisation's Lean Journey

Why Take the Journey?

At the Enterprise Excellence Ireland 2018 conference, almost every speaker used the phrase “Lean journey”. With good reason too - it’s a crucial factor for anyone who wants to get involved with Lean.

Don’t be put off at the thoughts of committing to a journey. You’re already on a journey , whether in your daily role or your business as a whole. If you’re reading about Lean, it’s a strong bet that you’re looking for ways to improve .

Would you rather stay on a “firefighting” journey , running fast, endlessly busy but getting nowhere, or commit to a long-term plan that will consistently identify areas for improvement and help you work smarter ?

It is often said that “the journey of a thousand miles begins with a single step” . OK, it’s an overused quote, but only because it contains more than a grain of truth.

If you’re feeling daunted by this “journey” ahead of you, you can think of reading this article as your first step . An interest in and awareness of Lean is the ideal starting point.

Take further steps by researching the basics of Lean principles and origins and deciding on a Lean training plan for your team. This will begin building an image of what Lean will look like in your organisation or your career.

Essentials for the Journey

Next, it’s important to identify what you’ll need for the trip. No two organisations go on exactly the same journey. Factors unique to your business will guide each element of the journey.

However, there are some key factors every journey requires:

Leadership Commitment

Champions and mentors, mission and vision, team engagement, considered strategy, consistent skills.

How to Make Lean Six Sigma Work

You may be thinking “everything above makes sense but… how can I actually put this into action , implementing each step correctly?”

The concepts and principles of Lean Six Sigma sound relatively simple, but without a proper understanding and framework , it's difficult to apply them correctly.

Training is essential for making Lean Six Sigma work. Let's take a look at the role training plays in your lean journey.

Your Individual Lean Journey

Lean six sigma yellow belt.

Yellow Belt Training is an ideal choice for anyone who wants to gain an introduction to Lean Six Sigma, along with a number of practical skills that can be used immediately.

We recommend our 2-day workshop for those who are interested in Lean Six Sigma, but want to get a feel for it before committing to the 5-day Green Belt programme. It is also great for anyone who wants to understand concepts of Lean Six Sigma without specialising in this area.

Get Course Brochure • View Course

Lean six sigma green belt.

If you want to start exploring lean and process improvement within your own career and role, we recommend taking a look at our Certified Lean Six Sigma Green Belt Training .

This course is perfect for getting to grips with how lean works, and understanding the ways in which you can contribute to process improvement projects. It also leads to respected certification.

Lean Six Sigma Black Belt

Black Belt training and certification is ideal for those who have experience with Lean, Six Sigma, or process improvement.

Black Belts drive sustainable process improvement within an organisation. They can achieve higher levels of savings and improvements .

Your Organisation’s Lean Journey

We work with businesses of all sizes and within all sectors, offering a fully-rounded Lean journey solution .

We can guide you from initial stages of creating a vision and strategy for Lean in your business, through training the team at all levels, and sustaining your process improvement culture .

Download Guide • View Courses

Are You Ready to be a Black Belt?

Lean Six Sigma Yellow Belt Course

  • Duration: 2 Days
  • Delivery: Live, Trainer-Led Sessions
  • Suitable for: All Levels, All Industries
  • Certificate: Professional Development
  • Exam: Open Book, During Training

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COMMENTS

  1. Journey to lean : making operational change stick

    Journey to lean : making operational change stick by Drew, John, 1970-Publication date 2004 Topics Organizational change, Industrial management, Quality function deployment ... Pdf_module_version 0.0.18 Ppi 360 Rcs_key 24143 Republisher_date 20220718054253 Republisher_operator [email protected] Republisher_time 314

  2. [PDF] Journey to lean : making operational change stick

    Journey to lean : making operational change stick. In the current climate attention has refocused on lean production. While books have looked at the principles of lean production and techniques, this book from McKinsey & Company, the world's most influential management consultancy, provides a unique approach, which is holistic in nature and ...

  3. [PDF] Journey to Lean by John Drew eBook

    About This Book. In the current climate attention has refocused on lean production. While books have looked at the principles of lean production and techniques, this book from McKinsey & Company, the world's most influential management consultancy, provides a unique approach, which is holistic in nature and argues that lean must be central to ...

  4. Journey to Lean: Making Operational Change Stick

    'The frontier of the lean movement is now about the strategic implementation of lean. This book, blending Toyota's lean knowledge with McKinsey's strategic experience, will be very useful to those undertaking this journey.' - Daniel T. Jones, co-author of The Machine that Changed the World and Lean Thinking

  5. PDF Journey to Lean

    Lean's great promise 2 Toyota: the lean pioneer 4 A difficult journey 7 Setting out on the journey 9 Part I The lean landscape 13 Chapter 2 The essence of lean 15 Extracting hidden potential 16 The operating system 18 Management infrastructure 19 Mindsets and behaviours 20 There are no shortcuts 21 Lean as an integrated approach 23

  6. (PDF) The Lean Toolbox, 5th edition. A handbook for lean ...

    edition, 2016) is available from Amazon.com and Amazon.co.uk. The Lean Toolbox is also available in the following languages: Swedish: Ny verktygslåda för Lean-Filosofi, transformation, metoder ...

  7. Journey to Lean : Making Operational Change Stick

    In the current climate attention has refocused on lean production. While books have looked at the principles of lean production and techniques, this book from McKinsey & Company, the world's most influential management consultancy, provides a unique approach, which is holistic in nature and argues that lean must be central to the strategy and mindset of the company or organization.

  8. PDF Lean Implementation Steps, Plan, Roadmap, Timeline

    a strong lean foundation and 10 years of experience in their lean journey to get an introduction to lean. Shingo prize companies are recommended as they have been recognized for results and progress toward implementing lean manufacturing. Lean Consultants are a good resource to connect you to a company engaged in lean at a high level.

  9. PDF Your Journey to Lean (brochure)

    Lean is a journey where your knowledge and experience work together to create a depth of expertise upon which you keep building. It weaves innovative ways of thinking and doing business with real-world applications and results. Lean Certification not only helps you attain the knowledge, it validates it. New Process Improvements To improve upon ...

  10. PDF How to begin your Lean journey

    Lean Construction is a journey that takes time and can call into question traditional construction management delivery. This paper is intended to help your organization take the first step of this journey by illustrating a few Lean tools and techniques that can be implemented on your project(s)

  11. PDF Leaning into

    A Parable of the Journey to Six Sigma and a Lean Enterprise Barbara Wheat Chuck Mills Mike Carnell McGraw-Hill New York ChicagoSan Francisco Lisbon ... Full Circle: Lean to Six Sigma to Lean to Six Sigma 58 12. Getting Organized to Get Me Out 74 Index 81 v Contents WheatFM.qxd 1/30/2003 12:11 PM Page v

  12. 16.660 Lecture 1-2: The Start of the Lean Journey

    This resource contains information regarding the start of the lean journey. Resource Type: Lecture Videos. pdf. 4 MB 16.660 Lecture 1-2: The Start of the Lean Journey Download File DOWNLOAD. Course Info Instructors Earll Murman; Hugh McManus; Prof. Annalisa Weigel; Dr. Bo Madsen ...

  13. PDF Chapter 1 Defining Lean

    tion of Lean, which is now an established science and a mature global prac-tice. Although Lean has a toolset, it is much more than a set of tools. Lean is a philosophy, an approach to your life and work. Lean is a journey, without a predefined path or end state. It's a way to go forward that guarantees con-tinuous improvement.

  14. PDF The Lean Management Enterprise

    Fundamentally, lean seeks to refine a company's basic systems to meet changing customer needs more effectively. The four disciplines of lean management, described in more detail in "The organization that renews itself: Lasting value from lean management" (page 8), are supported by a set of tools and techniques that shape day-to-day work ...

  15. Ses. 1-2 The start of your Lean journey

    Description: This session introduces the process of Lean and Six Sigma. It includes a 6S exercise demonstrating the benefits of six sigma in optimizing operations by sorting, securing safety, straightening, scrubbing, standardizing and sustaining these changes. Instructor: Earll Murman

  16. Journey to Lean: Making Operational Change Stick

    Journey to Lean: Making Operational Change Stick. Donald Reinertsen, Donald Reinertsen. Reinertsen & Associates. Search for more papers by this author. Donald Reinertsen, ... View the article PDF and any associated supplements and figures for a period of 48 hours. Article can not be printed. Article can not be downloaded.

  17. PDF Lean by Design: The Synthesis of Lean and Design Thinking

    Ensure designers know who the users are and how the system should fit into their lives or their work. Make the demonstration of usability (in the broad sense of quality-in-use) the objective of the design team. Form a flexible team that will understand and address all aspects of the users' experience with the system.

  18. PDF The Executive Guide to Understanding and Implementing Lean Six ...

    Lean Six Sigma uses both of the toolkits. This approach integrates both disciplines—lean (time and waste reduction) and Six Sigma (process variability reduction)—by focusing on value to the customer and on business improvement. In the end, an organization should strive to be a lean enterprise with Six Sigma capability.

  19. PDF The Journey to Operational Excellence

    Both Lean methodology—enhancing customer value by systematically eliminating waste in the form of excess expenses, etc.—and Six Sigma—a methodology for improving processes in order to reduce defects—will facilitate your journey to excellence. What does Lean methodology attack in addition to waste? Lean methodology looks at the rate at

  20. The Lean Journey

    There are many ways of getting your team engaged on the Lean journey - training and certification, communication, brainstorming workshops, reward systems. All of these elements combine to nurture a 'Lean culture'. As you continue on your journey, maintaining an active Lean culture will be key to your continued success .

  21. (PDF) Lean Management—The Journey from Toyota to Healthcare

    Abstract and Figures. The evolution of production systems is tightly linked to the story of Toyota Motor Company (TMC) that has its roots around 1918. The term "lean" was coined in 1990 ...

  22. Journey To Lean Continuous Improvement Supported by

    Journey to Lean Continuous Improvement Supported By - Free download as PDF File (.pdf), Text File (.txt) or read online for free. Forrester interviewed the executives responsible for the deployment of the Lean continuous improvement initiative at Wipro Technologies. Skepticism about what Lean really is; lack of leadership; and 3) silo culture are soft barriers that risk making Lean efforts ...

  23. A Public-Sector Journey to Lean

    A Public-Sector Journey to Lean. : Kate McGovern. CRC Press, Oct 26, 2018 - Business & Economics - 215 pages. Most Lean practitioners learn about the three Ms: muda (waste), mura (unevenness or variability), and muri (overburden), and beginners in Lean generally focus on the removal of muda. The impact of mu ri is not as readily understood.