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TravelJunction   Reviews

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Reviews 4.8.

3,182 total

Most relevant

Fast acting

Great experience cant complain, and they fixed an error when booking my tickets, and talked me through the problem

Date of experience : March 30, 2024

Reply from TravelJunction

Dear Passenger, We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients. We eagerly await your next call. Till then, be safe! Thanks and Regards, Customer Relations Team

Nice talking with the customer service

Nice talking with the customer service. They were very helpful.

Date of experience : April 01, 2024

Booked via Skyscanner

Booked via Skyscanner. Quick and easy service, I saved several hundred pounds with Travel Junction. Tickets arrived in a short amount of time. I am highly satisfied with Travel Junction and would 100% use the company again.

Date of experience : March 14, 2024

Dear Passenger, We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better. We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years. Thanks and Regards, Customer Relations Team

Finally an online agent which doesn't…

Finally an online agent which doesn't increase the fare when you try to pay I was pleasantly surprised when we used Travel Junction to book our trip to Asia. After initially trying to book with Go To Gate and a few others - everytime we put our credit card details in a pressed SUBMIT we got a message to say the fare had increased by several hundred pounds. We had no such experience with this company - what we saw in the search results is exactly what we paid. Thanks to Sam Miller for following up via the phone to confirm all our arrangements. We would use this company again.

Date of experience : March 02, 2024

Dear Passenger, We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver. Thanks and Regards, Customer Relations Team

reasonable offer and smooth ticketing

They had the most reasonable offer. The ticketing process and service were smooth. But I haven't traveled yet. will review again after the trip happens.

Date of experience : March 11, 2024

Dear Passenger, We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction. We look forward to welcoming you back again. Thanks and Regards, Customer Relations Team

Great service

Web site is easy to use. Email communication went very well.

Date of experience : March 01, 2024

I rated my experience with TravelJunction 5 stars! Staff were very helpful and Sam was very nice indeed, thank you for making my booking so easy!

Date of experience : March 05, 2024

The Experience was excellent

The Experience was excellent. I went through Skyscanner to look for a flight after struggling to find a flight to fit my budget. Once I got to Traveljunction, I was impressed with the price and also the process of booking the flight. It was easy to do and their response did not take long to confirm my flight. Excellent service. I will use them again

Date of experience : February 29, 2024

Dear Passenger, We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this. We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer. Thanks and Regards, Customer Relations Team

Great travel experiencw

Easy to navigate website with competetive prices. No hidden charges and easy payment

Thank you for providing the best price…

Thank you for providing the best price for my recent trip. I was quite satisfied with the service provided. The booking process was smooth and efficient, and I appreciated the clear communication regarding flight details and updates provided by sammiller. Thanks Sam.

Date of experience : February 13, 2024

aggressive and over-priced scam

We just tried to book a flight through TravelJunction. They did not book the flight, called over and over and tried to charge us more than the price agreed. They said we could not cancel (which I know to be false), and their attitude was very aggressive. We ended-up blocking our credit card and booked directly with the airline (still for less than they were trying to charge). Even after saying we would not book with them they said they already booked our card and called and emailed (like 10x!).

Dear Passenger We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver. We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities. However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience. Thanks and Regards, Customer Relations Team

A customer sercive rep named Sam Miller…

A customer sercive rep named Sam Miller called to confirm my flight, it was reassuring given some of the negative feedbacks I've seen. Fingers crossed 🤞.

Date of experience : February 24, 2024

Best agency for flight so far...

Was nice talking to you guys and thank you for your support in making my flight booking so flawless. You totally deserve 5 stars due to individual care that you show by calling me and reminding me about my flight and about the benefits I have within my ticket.

Date of experience : February 06, 2024

Easy to book flight and they’re service…

Easy to book flight and they’re service was quick and adequate I highly recommend travel junction for booking flights

Date of experience : February 26, 2024

Excellent process and easy to book

Excellent process and easy to book. Clear communication and great price!

Date of experience : March 20, 2024

Great prices

Great prices. Easy experience to book and make it easier than the airlines to get different connecting flights. Fast response from the portal and customer service.

Date of experience : February 05, 2024

I always trust Travel Junction as I…

I always trust Travel Junction as I previously booked on sky scanner via other agents however no replies to email or contact was available we feel safe with travel junction as they always answer call and queries.

Date of experience : February 19, 2024

Nice talking to the customers agents

Date of experience : March 21, 2024

Cheap flights

I had a knowledgable adviser veronica! My ticket was cheap to Newyork

Nice talking to the Customer Service…

Nice talking to the Customer Service Agent, it was helpful.

Date of experience : March 13, 2024

Suggested companies

Travel junction, click2book.us, asap tickets.

travel junction website

Traveljunctionus   Reviews

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Reviews 4.8.

2,038 total

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The website was easy to navigate and…

The website was easy to navigate and simple to put your information into in order to book your flight. I would highly recommend

Date of experience : 27 March 2024

Reply from Traveljunctionus

Dear Passenger, We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver. Thanks and Regards, Customer Relations Team

Booked via Skyscanner

Booked via Skyscanner. Quick and easy service, I saved several hundred pounds with Travel Junction. Tickets arrived in a short amount of time. I am highly satisfied with Travel Junction and would 100% use the company again.

Date of experience : 14 March 2024

Dear Passenger, We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better. We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years. Thanks and Regards, Customer Relations Team

Great customer service

Great customer service. Sam was very helpful and answered all my questions.

Date of experience : 25 March 2024

Dear Passenger, We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients. We eagerly await your next call. Till then, be safe! Thanks and Regards, Customer Relations Team

I received my e tickets and…

I received my e tickets and confirmation call. Great prices and easy to book

Date of experience : 26 March 2024

Fantastic experience

Fantastic experience. Great price. Will book again with them I was dealing with Sam couldn't be more happy

Date of experience : 20 March 2024

I recive my confirmation call and I…

I recive my confirmation call and I recive my reminder call and very nice costomer services

Date of experience : 29 March 2024

Easy and fast travel website

Very easy website to follow, no hidden charges. Website ensures you have all details correct by making you confirm twice.

Date of experience : 06 March 2024

Great service

Web site is easy to use. Email communication went very well.

Date of experience : 01 March 2024

I recently spoke to a customer service…

I recently spoke to a customer service agent and they were incredibly helpful and went above and beyond to resolve my issue. The agent was patient, knowledgeable, and professional throughout the entire process. They clearly explained the situation and offered solutions that were tailored to my specific needs. I was truly impressed by their dedication to providing exceptional customer service. Thank you

Date of experience : 29 February 2024

Dear Passenger, We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this. We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer. Thanks and Regards, Customer Relations Team

I have called the number provided and…Company's agent

I have called the number provided and want to confirm if the agent that goes by the name Nicholas is legit. I had a funny feeling while on the phone trying to confirm baggage information. I want to make sure that I am booking with a legit company

Date of experience : 01 April 2024

Excellent process and easy to book

Excellent process and easy to book. Clear communication and great price! Customer agent was helpful

The Travel Junction website is really…

The Travel Junction website is really easy to use and has many deals on flights. I am a Happy customer with Travel Junction and I highly recommend.

Dear Passenger, We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction. We look forward to welcoming you back again. Thanks and Regards, Customer Relations Team

A customer sercive rep named Sam Miller…

A customer sercive rep named Sam Miller called to confirm my flight, it was reassuring given some of the negative feedbacks I've seen. Fingers crossed 🤞

Date of experience : 24 February 2024

It was nice talking to Sam today and…

It was nice talking to Sam today and you appear to have nice customer service knowledge and knows how to deal with customers. Nice talking to you Sam and hope your managerial teem will appraise you.

Date of experience : 13 February 2024

Great prices

Great prices. Easy experience to book and make it easier than the airlines to get different connecting flights. Fast response from the portal and customer service. Sam was particularly helpful.

Date of experience : 05 February 2024

Good service

Good service, simple and easy to follow all the steps.

Date of experience : 23 March 2024

Nice talking to the customers servise…

Nice talking to the customers servise agent.

Date of experience : 21 March 2024

A travel company you can trust! Based in London

Sam was very attention attentive with helping me with my enquiries tonight! Company you can trust. Very competitive prices. Excellent customer services, who aim to deal with your enquiries 👏.

Date of experience : 06 February 2024

I booked a ticket from the website from Traveljunctionus.com

I booked a ticket from the website from Lagos to Accra Ghana on 3/26/2024. The total cost of the round trip ticket was $242.80. The transaction was completed with a credit card payment and I received reservation number via email. A few minutes later I got a call from the company stating that the outbound flight had no seats and they had to upgrade me to premium with an additional $99 charge. Of course I declined and demanded that my credit card not be charged. The agent proceeded to inform me that the ticket was non refundable.I was able to contact my credit card to prevent the charge from going through. DO NOT USE THIS WEBSITE. BAIT AND SWITCH sales practice. Lure you with a slightly lower price and then try to force you to pay more

Dear Passenger We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver. We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities. However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience. Thanks and Regards, Customer Relations Team

I had a experience with Veronica! She knows how to get cheap flights

Date of experience : 11 March 2024

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Freephone : 0800 862 0061

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Suite B6:02C Vista Centre Salisbury Road, Hounslow TW4 6JQ, United Kingdom

0203 745 3778

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Opening Hours : Mon – Sun:24 hours a day / 7 days a week

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Opening Hours : 24 hours a day / 7 days a week

Due to the COVID-19 outbreak, we are experiencing an extremely high volume of enquires which is overloading our telephone lines and other contact channels. For latest updates and travel advisories concerning flights and destinations affected by the virus outbreak, please check Foreign and Commonwealth Office at https://www.gov.uk/foreign-travel-advice . As the number of cases changes constantly, airlines are reviewing their policies regularly. In case your travel date is not in the next week, we advise you to wait before contacting our Customer Care team to ensure we have the latest policy information for your travel. Please note NOT all airlines have issued cancellations/change waiver fees due to the current situation, therefore the normal policy will be applicable, with no exceptions, in case requested. In the meantime you may want to contact your travel insurers in case your policy covers cancellation due to the ongoing situation. Travel Advice: We strongly recommend all travelers MUST check travel restrictions for the country they are travelling to in case of any travel bans. We recommend all our customers to submit their queries to [email protected]" due to an overload on our telephone lines and other contact channels.

Before you travel

  • Check the status of your flight on the airline's website to find out if your flight has been delayed or cancelled.
  • Check your airport to find out if they have any specific advice for travelers.
  • Please allow plenty of time to get to the airport before your flight as there may be additional screening.
  • Check your travel insurance policy to see if changes and cancellation due to unforeseen events are covered.
  • Add your contact details at the airline ‘’manage my trip’’ section.
  • If there are no policies that state to waive change or cancel fees, you will be subject to normal airline policy rules and restrictions, including all penalty fees.

Suggested companies

Travel junction, click2book.us, asap tickets.

travel junction website

Traveljunctionus   Reviews

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Reviews 4.8.

2,038 total

Most relevant

The site "Traveljunctionus" is SCAM

The site "Traveljunctionus" is SCAM. After spending hours and finding the best prices, they send you a reference number but later somebody calls you and says that it's not confirmed. They suggest an expensive flight with the name "Best Flights ", changing the exact flight times and prices. If you don't take that and cancel even the previous transaction, they explain the "100$" cancellation fee. In this way, they steal money from people

Date of experience : March 23, 2024

Reply from Traveljunctionus

Erick Mammadly, Please accept our sincere apologies for the inconvenience caused. Regrettably, it appears that the tickets in question were exchanged by the airlines directly. As a result, the control over your booking now lies with the airline, and unfortunately, we do not have the authority to make alterations to reservations that have been modified by the carrier. In such cases, we always recommend reaching out to the airline directly, as they have the necessary access and authority to address any changes or concerns related to your booking. Again, we apologize for any inconvenience this may have caused, and we appreciate your understanding and cooperation in this matter. Warm Regards, Customer Relations Team

Good pricing

Date of experience : March 14, 2024

Dear Passenger, We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better. We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years. Thanks and Regards, Customer Relations Team

Great value and good customer service.

Date of experience : March 19, 2024

Dear Passenger, We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients. We eagerly await your next call. Till then, be safe! Thanks and Regards, Customer Relations Team

Great booking experience and affordable…

Great booking experience and affordable prices. Will use this service again in the future.

Date of experience : February 19, 2024

Dear Passenger, We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver. Thanks and Regards, Customer Relations Team

Sam was very helpful and professional

Sam was very helpful and professional. Thanks you

Date of experience : March 11, 2024

Dear Passenger, We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction. We look forward to welcoming you back again. Thanks and Regards, Customer Relations Team

Veronica was very helpful,

Date of experience : March 21, 2024

Dear Passenger, We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this. We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer. Thanks and Regards, Customer Relations Team

Good experience and no problems booking…

Good experience and no problems booking from site

Date of experience : March 17, 2024

It is very good price considering…

It is very good price considering direct flights and in peak time as well. Very happy with the service from travel junction.

Date of experience : January 25, 2024

Very easy to use.good customer service

Date of experience : March 13, 2024

Robin helped me figuring my flight

Robin helped me figuring my flight, thanks

Date of experience : March 12, 2024

Booking agent Jacob was very good!

Date of experience : March 01, 2024

Good service

Flights were very cheap and service was…

Flights were very cheap and service was hustle free.

Date of experience : March 20, 2024

Simplicity of booking and very…

Simplicity of booking and very reasonable fare pricing

Great experience

Great experience. Sam was very helpful all the way. Thanks

The customer service agent was very…

The customer service agent was very friendly

Date of experience : March 05, 2024

Good price with quick confirmation…

Good price with quick confirmation through email.

Date of experience : February 25, 2024

Easy booking

Easy booking, efficient, good customer service.

Date of experience : March 28, 2024

Great service

Great service and Sammiller is a helpful and very kind person .

Date of experience : February 02, 2024

Great experience talking to customer…

Great experience talking to customer service. Great experience.

Date of experience : March 29, 2024

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Unsolicited - verified purchase.

TravelJunction has a rating of 1.54 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TravelJunction most frequently mention credit card, customer service, and higher price problems. TravelJunction ranks 606th among Travel Agency sites.

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  • Travel Junction still attempted to dispute the refund with my bank before the matter was settled in March.

“Awesome service”

OMG! Boy, was I sceptical to book my tickets with Flight Trotters and give them my credit card! Oh absolutely! I almost thought I am going to be scammed as I read the reviews on google after giving my credit card details to an agent called Jose (Saurabh). But he made sure that I trust him by calling me back in 10 minutes to confirm the tickets details and asked me to even verify them on official website of the airline (Turkish Airlines). He even gave contact number of another client from my city to confirm his legitimacy. It all turned out to be true and I had no issues with the purchase. I got my tickets at a great price and with the bare minimum travel or layover time. A happy customer from Calgary, Alberta, Canada.

“Report police this business”

Anyone know how to report police this business to avoid scam for anyone? I'm a victim. A lot of thing happened but 1 last thing the jetblue airplane was cancel. I ask for refund but they didn't answer phone and email. I have a proof for you guy to see. 1 refund to travel bank. 1 refund for me because I have to pay my luggages If anyone can help. Please sue this company. If anyone book with them. You should cancel your credit card. Otherwise you will be charge alot

Reviews (54)

Reviews that mention popular keywords

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  • Follow Henry B.

I bought my tickets without issue. The problems started when I needed to change my flights due to a changed cruise itinerary and they quoted me a £1,100 fee just to rebook ONE flight (the original fee for both tickets was about £500). Because other companies were offering far cheaper tickets than that, I went there with a different company only to find out while on said flight that my original return had been cancelled by TravelJunction, and they didn't even email me about it. No refund. No discount on a future purchase. Nothing. That was when I had a long exchange with the customer services, and the word 'awful' is a tragic understatement. I had to call them up four times because the first three operators, upon hearing of my issue, and upon me telling them I was starting to have an anxiety attack just hung up. They just hung up on me. I have experienced bad customer service before, but this is so bad, it has to be intentional. There is no way such an abysmal customer service team can exist and the higher ups not be acutely aware of it, and fine with it. Simply, this place isn't worth the discount. Buy direct from the flight companies for a slightly higher price. Use 3rd party sites like this and you'll regret it sooner or later.

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  • Follow Wakati A.

If I can give zero, I would. Typically unprofessional, especially there customer service. Very horrible.

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What is the relationship between british airways and travel junction?

Can’t see your question ask to get answers from the traveljunction staff and other customers..

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Traveljunction.co.uk is an online company offering online travel products and services.

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Infinity holidays is partnered with some of the world’s best in travel, including:.

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Infinity Holidays gives you and your customers access to the world’s best travel product, tailored to your business.

Backed by Flight Centre Travel Group, a giant of the travel industry with over 40 years’ experience, we provide a seamless all-in-one platform no matter how big or small your operations are.

Based out of the Flight Centre Travel Group head office in Brisbane, Australia, Infinity Holidays provides FCTG’s travel product to the global travel trade through a range of connectivity solutions. Whether it’s a hotel, cruise, beach break or theme park holiday, we will help you deliver value to your customers. Enjoy unbeatable depth, breadth and availability of product—backed by ongoing support and personalised analytics.

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No matter your group size, we'll handle all of the logistics, payments, and more, so you can worry less.

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Always dreamed of getting married in an exotic locale? Now you can! We'll handle all of the details for you.

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Leave for a breathtaking journey and never have to worry about touching your wallet the rest of your trip.

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We offer cruises anywhere from Royal Caribbean to Viking River Cruises, working with your budget and desires.

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A History of Moscow in 13 Dishes

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Planning a trip to Moscow? Our travel guide contains up-to-date, personal information on everything from what to see , to when to visit , where to stay , and what to eat !

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Why visit Moscow?

Majestic churches, impressive historic fortresses, and palatial buildings: Moscow is a fascinating city whose emblematic architecture reflects the turbulent history that has defined Russia throughout the centuries.

The traces of the USSR can be found around every corner of the city , side by side with the iconic relics of Imperial Russia , like the mythical Red Square , the imposing Kremlin , and the beautiful  St Basil's Cathedral . 

Discover a fascinating world of Cold War bunkers, golden-domed basilicas, world-class art museums, and the legendary "palace of the people,"  as the Moscow Metro has been nicknamed. Whether you fancy watching a classical Russian ballet at the Bolshoi Theatre , perusing the fine arts at the Pushkin Museum , or marveling at the sheer size of the monuments to the Soviet state's achievements at the  All-Russia Exhibition Centre , this travel guide will help you on your way!

Where to start?

If you're going to travel to Moscow and you don't know much about the city yet, the first thing to do is to dive into its legendary history - understanding the past will help you understand the present. Next, check out our practical hints and tips on traveling to the city before discovering which of its most important museums , monuments , and attractions pique your interest.

Looking for a place to stay?

Booking your accommodation in advance is the best way to get great discounts. Our detailed guide on where to stay in Moscow  will help you decide which neighborhood you'd like to look for hotels or apartments in, and our hotel search engine will find you the best deals!

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Introducing Moscow is a  city guide written by travelers for travelers  and contains personalized advice to help you make the most of your trip to the city.

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Why travel to Moscow

Contrasts: 12th century monasteries and some of the tallest skyscrapers in Europe can be found side-by-side in this complex and captivating city. The diversity of this mega-city is astounding. Only a few steps away from the solemn red facade of the Kremlin and the sounds of righteous church bells, a buzzing night scene and alternative-fashion boutiques can be found.

Culture: In Moscow only the best goes. Be it a theatre, restaurant or gallery, the standards are certain to be world-class. The Bolshoi ballet company is reputed to be even better than the Mariinsky’s and “MMOMA” (Moscow’s museum of modern art) exhibits works of art as profound as any that could be found in the famed MOMA.

Convenience: Unlike the rest of Russia, it’s easy enough to get by with just English in Moscow and, driving excepted, it is surprisingly safe: the murder rate is lower than in some of America’s major cities.

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Why visit Moscow

It would take more than two days to walk around the perimeter of the biggest city in Europe, Moscow. Many of its inhabitants barely know what’s beyond the few blocks around their flat and there are so many attractions that it’s almost impossible to know where to start. If there is such a thing as an antidote to boredom, Moscow City is it. The mind-boggling range and diversity of things to do, places to eat, parks, historical monuments and more means that a vacation in Moscow has a wealth of activities to offer for every type of traveler, from young families to retirees.

Reasons to Vacation in Moscow in 2022

The Bolshoi theatre is familiar to almost everyone as Russia’s grandest theatre, but what people don’t know is that there are many more bolshoi (big) sites in Moscow that are worth travelling all the way to Moscow to see. For more than 100 years, the world’s biggest bell has been hidden behind the Kremlin’s walls and inside Moscow’s main park (which is bigger than some countries!) there is the world’s largest outdoor ice-rink. Travelers that visit Moscow can stay at the Izmailovo, Europe’s biggest hotel, then eat at the largest and most historic McDonald’s in Europe and after that have fun at the largest European indoor theme park!

Ancient Past & Stunning Architecture:

As those who travel to Moscow will see, just because Moscow is a city of record-breaking, glitzy high-rises doesn’t mean that there is no history. On the famous Arbat street, time-worn, wooden storehouses and century-old churches are squashed up against grey, soviet blocks which are then towered over by 21st century office-blocks. Unlike its much younger sibling, St Petersburg, Moscow’s roots stretch way back to the 12th century. Within the walls of the Kremlin, the city’s oldest building the Cathedral of Assumption can be admired in all its 500+ years of age.

Culture & Convenience

For a foreigner who has never visited Russia, Moscow is the perfect stepping stone into this great land of mystery. From the country’s best classical ballet troupes to snow-white troikas trotting through the parks, all the highlights of Russian culture can be had in Moscow without any of the complications that would be expected in other, less developed regions of Russia.

Cheap as Caviar

In Moscow, everything is bargain when with the current foreign exchange rates being what they are. Even caviar doesn’t seem so dear when the exchange rate is at 60rub to the dollar, so go on indulge yourself! Take your 2022 vacation in Moscow and have the best of both worlds, with European luxury at very affordable prices.

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Lena, our guide in Moscow was excellent. She was very knowledgable and could answer any question we had for her. We liked that she could pick up on our interests and take us places we might not have thought of to go. When we realized that one of the places we had chosen to see would probably not be that interesting to us, she was able to arrange entry to the Diamond Fund and the Armoury for us. Riding the Metro with Lena was a real adventure and a lot of fun. In Saint Petersburg we found Anna well versed in the history of the Tsars and in the Hermitage collection. Arkady in Veliky Novgorod was a very good guide and answered all of our questions with ease. Novgorod was perhaps a long way to go for a day trip, but we did enjoy it. Vasily was a great driver to have and kept us safe with good humour and skill. We enjoyed ourselves so much, my daughter says she is already planning to return. We would both have no hesistation to recommend ExpresstoRussia to anyone we know.

Just wanted to let you know that My grandson Bruno and I couldn´t have been more pleased with our week in Moscow (6/15 - 6/21). We were absolutely enchanted with the whole experience, including getting lost a couple of times in the Metro during our free time. Although both our guides (both Eleanas) were excellent, I would particularly commend the first one (she took us to the Tatiakov, the KGB tour, and to that beautiful cemetery where so many great Russian artists, authors, composers, musicians, militarists, and politicians are buried). Her knowledge is encyclopedic; and her understanding of today´s Russia as a product of its past was, for us, truly enlightening. I will be taking another tour in Russia, with my wife, within the next two or three years. I will be in touch with you when the time comes. Meanwhile, I will refer you to other potential visitors to Russia as I meet them.

We had a great time both in Moscow and St Petersburg. Your travel agency was excellent in coordinating the whole trip. Everything worked like clockwork. The guides assigned to us were very nice and friendly. They had a great knowledge of their subjects. The cars and the drivers were great. The hotels were good and the itinerary was good. All in all, it was a wonderful experience. It was nice dealing with you and your company. Thank you very much for a great Russian experience. Have a great future ahead

  • 31 reviews of Express to Russia Moscow Tours in Moscow

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  • International

March 25 Moscow concert hall attack

By Antoinette Radford and Aditi Sangal , CNN

Putin says Moscow attack was carried out by "radical Islamists." But he also blames Ukraine

From CNN's Mariya Knight in Atlanta, Darya Tarasova and Sugam Pokharel in London

Russian President Vladimir Putin delivers a statement on Monday.

Russian President Vladimir Putin said on Monday that the brutal attack at a Moscow concert hall on Friday was carried out by “radical Islamists.” 

“We know that the crime was committed by radical Islamists, whose ideology the Islamic world itself has been fighting for centuries,” Putin said.

He also again suggested that Ukraine was to blame for the attack.

“It is also necessary to answer the question why the terrorists tried to go to Ukraine after committing a crime, who was waiting for them there? It is clear that those who support the Kyiv regime do not want to be accomplices of terror and sponsors of terrorism, but there are really a lot of questions,” he said in a meeting via videoconference with government officials, special services and law enforcement agencies on measures taken after the terrorist attack, according to the Kremlin.

“We know by whose hands this atrocity was committed against Russia and its people, and we are interested in who the instigator is,” Putin said.

ISIS claimed responsibility for the massacre and released graphic footage showing the incident – but the Kremlin has alleged, without evidence, that the perpetrators planned to flee to Ukraine. Kyiv has vehemently denied involvement and called the Kremlin’s claims “absurd.”

Putin on Saturday also claimed that a “window” had been prepared for the attackers to escape to Ukraine. He did not provide evidence.

The post has been updated with more details from Putin's remarks.

Death toll in Moscow concert hall attack rises to 139, Russian official says

From CNN’s Dasha Tarasova in London

People place flowers at a makeshift memorial in front of the Crocus City concert hall on Monday.

Two more people have been confirmed dead following a brutal attack at a Moscow concert hall on Friday, taking the death toll to at least 139 killed, a senior Russian official said on Monday.

“Initial results of the investigation indicate that the attack was carefully planned and prepared,” Alexander Bastrykin, the head of the Investigative Committee of Russia, said in a live TV broadcast.

Here's the numbers he provided:

  • Deaths: 139 people killed. 137 died on the spot, two died in hospitals.
  • Identified: 75 of 139 people have been identified, including three children.
  • Cause of death: 40 people died from gunshot wounds, two people died from a combination of gunshot and stab wounds. As a result of the fire, 45 people died from exposure to high temperature and combustion products.

US says that it warned Russia in early March of possible terror attack despite ambassador's denial

From CNN’s Michael Conte 

US State Department spokesperson Matthew Miller speaks to the media on Monday.

The US State Department said Monday that the United States had warned Russia in early March about a planned terrorist attack in Moscow “potentially targeting large gatherings, including concerts."

Spokesperson Matthew Miller was responding to a denial by the Russian Ambassador to the US Anatoly Antonov that Moscow received any warning.

“We gave them that private warning consistent with our duty to warn ... when we see or when we gather intelligence of terrorist attacks or potential terrorist attacks,” Miller said at a press briefing. 

He noted the United States on March 7 warned US citizens to avoid large gatherings in Moscow.

Russian President Vladimir Putin had described the security warning as “provocative” and “outright blackmail” before the attack.

“It was because of that warning that we passed on to the Russian government that we issued a security warning on March 7, where we again said to US citizens that we had information about a planned terrorist attack in Moscow… potentially targeting large gatherings including concerts,” Miller added. 

Here's what you need to know about the Moscow concert hall attack that killed 137 people

From CNN staff

Flowers are left near the Crocus City concert hall on Monday.

All four suspects in the Crocus City concert hall attack case have been remanded into pre-trial detention until May 22. They are charged with committing a terrorist act, according to the courts of general jurisdiction of the city of Moscow, which under the Russian Criminal Code is punishable by up to life imprisonment.

Three of the defendants pled guilty to all charges, according to state media news agency TASS.

All four are from Tajikistan, a former Soviet republic, and had been in Russia on either temporary or expired visas.

On Monday afternoon, authorities said they had identified an additional three people who they believed were involved in the attack — two brothers and a father.

Friday's attack killed at least 137 people. The attack is Russia's deadliest in two decades .

Catch up on the latest developments:

  • Day of mourning: Russian President Vladimir Putin declared Sunday a day of national mourning for the 137 victims in Friday's attack .
  • Authorities work to identify victims: Procedures to identify those killed in the attack have begun, the city’s Department of Health said, according to Russian state news agency RIA Novosti. The Russian Investigative Committee said 62 bodies had been identified so far, adding that "for the remaining victims, genetic examinations are being carried out to establish their identities."
  • Fighting terrorism in Syria and Turkey: Putin held separate calls with his Turkish and Syrian counterparts, Recep Tayyip Erdogan and Bashar al-Assad, on Saturday and promised closer cooperation in fighting terrorism following the attack, according to a Kremlin readout.
  • Russian Embassy says no warnings from US: The Russian Embassy in Washington says it did not receive any warnings about a potential attack in Moscow from the US. Last week, Putin dismissed warnings by the US embassy in Russia that there could be attacks on large groups.
  • Putin links attack to Ukraine: Putin said the main suspects arrested planned to flee into Ukraine. Ukraine has denied any connection. The UK warned that Russia was creating a "smokescreen of propaganda."
  • Terror alert: France has lifted its terror alert to its highest level following the deadly attack in Moscow, French Prime Minister Gabriel Attal said Sunday.

Russian social media channels show apparent torture of Crocus City suspects

From CNN’s Nathan Hodge

Saidakrami Rachabalizoda, a suspect in the deadly terrorist attack in Moscow, sits behind a glass wall of an enclosure during a court appearance on Sunday. His ear was heavily bandaged.

Video footage and still images have appeared on Russian social media that appear to show the violent interrogation of several of the men alleged to have taken part in the deadly terror attack on a concert hall outside Moscow Friday. 

One video appears to show one of the suspects, Saidakrami Rachabalizoda, being held on the ground while having part of his ear cut off by a camouflage-wearing interrogator. Rachabalizoda later appeared in court with a heavily bandaged ear. 

The Grey Zone, a pro-Kremlin Telegram channel, published a still photograph that claims to show the electrocution of one of the detained suspects.

Margarita Simonyan, the editor-in-chief of Russian state propaganda network RT, posted a video that appears to show the interrogation of another suspect, Shamsidin Fariduni, who is shown stammering and shaking as he is questioned by interrogators off camera. Fariduni subsequently appeared in court with a bruised face. 

CNN asked the Kremlin about the “visible signs of violence” committed against the suspects, but spokesperson Dmitry Peskov declined to comment.  

Russian Investigative Committee asks court to detain three more in connection with concert hall attack

From CNN's Tim Lister and Darya Tarasova

The Russian Investigative Committee says it has established that more people were involved in Friday's Crocus City terror attack beyond the four men alleged to have carried out the attack.

“According to the investigation, in order to commit a terrorist act, Shamsidin Fariduni recruited Aminchon Islomov into the organized group no later than January 2024, and Dilovar Islomov no later than March 11, 2024,” the Investigative Committee said on Telegram. 

The three individuals are two brothers and their father, Russian state media agency TASS said. Investigators are asking the Basmanny Court of Moscow to choose a preventive measure for the three defendants, the court told TASS.

“Three more materials were received regarding the accused Islomov Aminchon Isroilovich, Islomov Dilovar Isroilovich, as well as the suspect Islomov IsroilIbragimovich,” the court said, according to TASS. Fariduni was one of those detained in Bryansk Saturday. Both Aminchon and Dilovar Islomov appeared in Basmanny court in Moscow Monday. State news agency TASS said that Dilovar Islomov is a citizen of the Russian Federation and works as a taxi driver, citing court documents.

Russian state news agency RIA said Dilovar Islomov “owned the Renault car in which the terrorists fled the crime scene, sold it in February, and the compulsory motor liability insurance remained on him,” citing a source familiar with the situation.

Here's what to know about ISIS-K, the group linked to the Moscow concert hall terror attack

From CNN's Jessie Yeung

A view shows the burned out Crocus City hall venue, the scene of Friday's attack outside Moscow, on Saturday, March 23.

ISIS, also known as the Islamic State group, claimed responsibility for  Friday’s deadly assault  on a concert venue in Moscow, releasing graphic footage purporting to show its gunmen carrying out what was Russia’s worst terror attack in decades.

Here's what we know about the group:

When was it formed?: ISIS-K was formed in 2015 and has been active in  Afghanistan , Pakistan and Iran. It is a branch of ISIS, the terror group that emerged in Syria and Iraq and, at its peak, controlled a huge stretch of territory. Five years since the  fall of ISIS’ self-proclaimed caliphate  across Iraq and Syria, the group has morphed into a terror network with cells spread around the world, including in Africa, the Middle East, Central Asia and Southeast Asia.

How is it linked to ISIS? The connection between the groups is not entirely clear. The affiliates share an ideology and tactics, but the depth of their relationship – such as the chain of command and control – has never been fully established.

What is its ideology?: Like its parent organization, ISIS-K aims to create a “pure Islamic state,” according to the Center for Strategic and International Studies (CSIS) – describing the group’s vision of a “global, transnational caliphate” governed by Sharia law.

Why attack Russia?: ISIS has a longstanding animosity against Russia and Putin, several experts told CNN. “Russia has been at the top or near the top of the list of ISIS for many years,” said Daniel Byman, director of Georgetown University’s security studies program.

Read more about  ISIS-K here.

Russians return to site of Moscow terror attack to offer condolences

From CNN's Matthew Chance and Katharina Krebs in Moscow

A mans lays flowers at a makeshift memorial outside Crocus City hall on Monday.

Four days after Friday's Moscow terror attack, some 200 people gathered at the site of the attack Monday morning, offering condolences to the victims, a CNN team in Moscow reports.

While the crowd was much smaller than the numbers who were at the Crocus City hall on Sunday, a steady flow of people were bringing flowers and stuffed toys to the scene, according to the CNN team. Candles were also laid next to the memorial.

A Russian Red Cross tent is set up at the location to provide psychological help. The CNN team said volunteers are helping people with directions on where to pick up belongings or cars left on Friday. The main entrance of the Crocus hall remains barricaded off, with police buses and emergency vehicles clearing rubble. Search operations are still ongoing.

The victims: Moscow's Department of Health published an updated list of those still hospitalized in the capital's medical institutions after the attack, consisting of 76 names.

At least 137 people died in the attack after gunmen opened fire on people inside the hall, and set fire to the building. Of them, at least three were children. President Vladimir Putin declared Sunday a day of national mourning, vowing to punish the perpetrators and expressing condolences to those who had lost loved ones.

Tajikistan reiterates readiness to cooperate with Russia against terrorism after Moscow concert attack 

From CNN's Anna Chernova

Following the identification of the four men charged with carrying out the attack in Moscow on Friday as Tajik nationals, Tajikistan has reiterated its readiness to fight terrorism together with Russia.

The Russian state news agency TASS published video Monday showing Tajik Prime Minister Kokhir Rasulzoda writing a note in the book of condolences at the Russian embassy in Dushanbe.

State-run RIA Novosti reported on its Telegram channel that Tajikistan is providing assistance to the Russian investigation “in the case of the terrorist attack in Crocus,” citing a source in Tajikistan’s special services. It reported that a source in the Russian Foreign Ministry had confirmed that “Tajikistan specialists are providing assistance to investigators from Russia in connection with the arrest of citizens of the republic in the case of a terrorist attack.”

On Sunday, the Kremlin said that Russian President Vladimir Putin had spoken with his Tajik counterpart Emomali Rahmon, who had expressed “deep condolences and feelings of solidarity with the Russian people in connection with the death of civilians as a result of the vile terrorist attack at Crocus City Hall."

“During the conversation, Vladimir Putin and Emomali Rahmon noted that special services and relevant departments of Russia and Tajikistan are working closely in the field of countering terrorism, and this work will be intensified,” the Kremlin said. 

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