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How to Check in With Airline Locator Numbers

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Airline locator numbers go by many names (confirmation numbers, reservation numbers, booking codes, and record locator numbers, to name a few). Whatever they're called, a locator number is simply the numbers issued by an airline to easily identify each reservation.

Airline locator numbers are usually six characters in length, and often feature a combination of both alphabetic and numeric characters. Knowing your locator number can help expedite the process of checking into your flight or dealing with issues regarding your reservation.

The locator numbers are unique to each guest reservation, but they're only valid for a given period of time, usually after the flight has been recorded. This is because the number will have to be reused eventually due to the sheer volume of flights and passengers.

Passenger Name Records

Airline locator numbers should not be confused with passenger name records (PNR) which are numbers that contain personal information for a passenger and the itinerary information for either an individual passenger or a group of passengers traveling together (for example, families traveling together would have the same PNR).

How to Find a Locator Number

Most airlines will automatically generate and display your record locator numbers on-screen after you initially purchase your tickets. However, sometimes airlines might wait to assign the locator number until the customer receives a confirmation email, so don't worry if you don't see it immediately upon completing your purchase.

When you receive the confirmation email, the airline locator number will be displayed along with the passenger and flight information. Be sure to bookmark this email because you will need to reference the locator number to check-in or change your reservation.

You can also call an airline representative and ask for your record locator number if you cannot find it in your email. If you're checking in at the airport (either at the electronic kiosk or at the counter) once you receive your boarding pass , your record locator will be on the ticket. At this point, though, you should not need to remember or use your locator number unless there is a problem with your trip.

Expedited Check-In and Travel

It's advised that you write your record locator down when you receive it from the airline. Some passengers will write the code down on a bookmark, in their phones' notes section, or on slips of paper kept in their wallets for easy access, while others commit the six-figure code to memory instead. Whichever method you decide to use, knowing your record locator number before you arrive at check-in will make the entire process go a lot quicker and smoother.

As always, you should arrive at the airport with plenty of time before your flight in case you experience any issues when retrieving your boarding pass, checking your luggage, navigating a backed up security line , or any other sticky situations that may arise while traveling.

For most domestic travel with checked bags, you should allow at least an hour and a half before your flight to check-in, while for international travel, it is recommended you arrive two to three hours before the airline's boarding time to avoid rushing or even a missed flight.

What to Do if You Lose Your Locator Number

If it comes time to check in and you can't find the locator number you have a few options. If you connected your frequent flyer account to the reservation simply log in and the trip should appear. If you didn't there are some airlines who allow check-in without a locator numbers. Depending on the airline, you can use the number of the credit card used to purchase the tickets, the ticket number, or the flight number along with some additional identifying information. If you can only use a locator number, you can try to call the airline, or just check-in at the airport and receive your boarding pass.

Middle East GCC

  • Iran English ایران فارسی
  • Iraq English العراق العربيّة
  • Jordan English الأردن العربيّة
  • Kuwait English الكويت العربيّة
  • Lebanon English لبنان العربيّة Liban Français
  • Oman English عُمان العربيّة
  • Qatar English قطر العربيّة
  • Saudi Arabia English المملكة العربِيّة السعودية العربِيّة
  • United Arab Emirates English الإمارات العربِيّة المتحدة العربِيّة
  • Bahrain English البحرين العربية

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Enhance your experience and save time at the airport by checking in through qatarairways.com or our mobile app. 

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Breeze through check in on our app

Add your booking to 'My Trips', check in, and add your digital boarding pass to your Wallet. 

Track your journey, receive alerts about any trip changes & your Avios balance, select all your preferences & much more. 

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Self-service stations at the airport

You have the option to use the self-service check in kiosks and automated baggage drop when travelling from certain airports.*

Simply select your seats, add your Privilege Club number, drop your baggage, collect your boarding pass and you'll be on your way to the gate. 

*View the list of enabled airports

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Go paperless with BAGTAG

You can now check in and label your bags from anywhere with BAGTAG – your digitised baggage label. 

Simply check in using the Qatar Airways mobile app and then select the 'Create baggage label' option, depending on your route. 

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Better ways to spend your time

Checking in online means you have more time to spend doing the things you love at the airport.

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  • Online check-in for flights from the U.S. opens 24 hours prior to departure and check-in for flights to the U.S. opens 24 hours prior to departure from Doha.
  • For all other flights, online check-in is available 48 hours to 90 minutes prior to departure.
  • Online check-in is available for flights operated by Qatar Airways, as well as for trips where the first segment is operated by Qatar Airways. 

The airports listed below will allow you to use a digital boarding pass on your mobile.

  • Africa : Durban
  • Europe : Amsterdam, Athens, Barcelona, Belgrade, Berlin, Birmingham, Brussels, Bucharest, Budapest, Cardiff, Copenhagen, Dublin, Edinburgh, Frankfurt, Geneva, Helsinki, Kyiv, Larnaca, London, London Gatwick, Madrid, Malaga, Manchester, Milan, Munich, Mykonos, Nice, Oslo, Paris, Pisa, Prague, Rome, Skopje, Sofia, Stockholm, Tbilisi, Thessaloniki, Venice, Vienna, Warsaw, Yerevan, Zagreb, Zurich
  • Asia and the Pacific : Adelaide, Auckland, Canberra, Chiang Mai, Melbourne, Perth, Phnom Penh, Phuket, Seoul, Sydney, Tokyo
  • GCC :  Doha*

*Passengers will not need a printed boarding pass to use the e-gate in Doha. However, passengers going through passport control are required to have a printed boarding pass.

You can use the self-service check-in kiosks and automated baggage drop stations to check in for your flight with Qatar Airways at the airports below:

Self-service check-in kiosk:

  • Europe : Copenhagen (CPH), Geneva (GVA), Frankfurt (FRA), London Heathrow (LHR), London Gatwick (LGW), Manchester (MAN), Paris (CDG), Tbilisi (TBS), Toulouse (TLS)
  • Asia and the Pacific : Bangkok (BKK), Bengaluru (BLR), Brisbane (BNE), Chennai (MAA), Islamabad (ISB), Jakarta (CGK), Karachi (KHI), Lahore (LHE), Perth (PER), Phuket(HKT), Singapore (SIN)
  • Middle East & GCC : Amman (AMM), Doha (DOH), Kuwait (KWI), Muscat (MCT) 
  • Africa: Lusaka (LUN)

Automated baggage drop:

  • Europe : Copenhagen (CPH), London (LHR), Manchester (MAN)
  • Asia and the Pacific : Bangkok (BKK), Brisbane (BNE), Perth (PER), Singapore (SIN)
  • Middle East & GCC :  Doha (DOH)

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Add an extra layer of security to your account with a one-time pin (OTP).

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We strive to ensure the safe and timely delivery of your baggage upon your arrival to your destination.

You may track its status through any of the options below.

  • Simply enter your bag tag number (assigned to you during check-in) or the booking reference number (the six-digit alphanumeric code on your booking confirmation) and your last name in the fields below to follow your bag's journey.
  • If you have submitted a claim for mishandled baggage, you can track the status of your baggage by entering your file reference number and last name below.

Please choose one of the following options to track your bag.

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