azamara cruises refund policy

Payments & Refunds

To reserve your stateroom and lock in the final price, you will be required to place a deposit on your cruise. For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date. Depending on the cruise line, this final payment date can be from 45 to 120 days before sailing. If you book your cruise within the final payment period, you will be required to pay in full in order to secure your booking.

Cancellation and refund policies vary by cruise line, with penalties generally increasing as the sailing date approaches. You may be eligible for a full refund after cancellation only if you cancel within the cruise line's designated time period. Please notify your Vacations To Go cruise counselor immediately of any cancellations or changes.

Cruise lines do not make exceptions regarding cancellation charges, so we strongly recommend that passengers secure appropriate cancellation/ trip insurance. Click here for more information on insurance.

Deposit, payment and cancellation terms may differ for group bookings; please consult your Vacations To Go cruise counselor for the terms that apply. Changes to names or departure dates are treated as cancellations and new bookings by the cruise lines, and may incur cancellation penalties.

Click on the cruise lines below to learn about individual payment and cancellation policies.

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Cruise Cancellation Policies Due to Coronavirus (COVID-19) – Everything You Need To Know

Katie Seemann

Senior Content Contributor and News Editor

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Keri Stooksbury

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Carnival Cruise Line  

Celebrity cruise line, costa cruises, crystal cruises, disney cruise line, holland america, msc cruises, national geographic/lindblad expeditions, norwegian cruises, princess cruises, regent seven seas cruises, royal caribbean, viking cruises, final thoughts.

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It’s an unprecedented time in our society right now, with the spread of COVID-19 affecting all aspects of daily life. And unfortunately, the virus pandemic is also putting a lot of travel plans on hold.

The cruise industry has been hit hard since halting operations in 2020.

There’s a lot of information out there, and we wanted to make understanding these updates easier for you. This post includes all of the cruise cancellation policies in a single place, so you can easily find the information that’s important to you.

Since this is a fluid situation, these policies are subject to change, and we’ll be updating this piece on an ongoing basis to make sure you have the most up-to-date information out there.

Cruise Cancellation Policies Due to COVID-19

The following Azamara sailings have been canceled:

• Select Azamara Journey sailings through May 2022 have been canceled
• Select South America and Antarctica itineraries have been canceled through February 2022

All sailings booked by January 31, 2022, scheduled to depart by April 30, 2022, are included in the Cruise With Confidence program. This gives you the ability to cancel your cruise with at least 48 hours’ notice and you’ll receive a 100% Future Cruise Credit that can be applied to any cruise booked by April 30, 2022, scheduled to sail by December 31, 2022.

Cancellation Policy Due to COVID-19

If you’re scheduled to sail with Azamara on a canceled cruise, you have 3 choices in regards to a refund:

• Receive a 125% Future Cruise Credit that can be applied to any sailing through December 31, 2022, or within 1 year of the original sailing date, whichever is later. Any prepaid amenities or packages will be automatically refunded to the original form of payment. Guests who chose the “Cruise with Confidence 100% Future Cruise Credit” option aren’t eligible for the 125% credit option.
• Request a 100% refund to the original form of payment . You should receive a refund within 45 days of submitting your request.
• You can keep the destination the same and “lift and shift” your cruise if your new cruise is within 4 weeks of your originally scheduled departure date.

How To Cancel an Azamara Cruise

To request a refund or the 125% Future Cruise Credit or to cancel your cruise, click here .

For Azamara’s full policy regarding COVID-19, click here .

Currently, there are no blanket cancellations for Carnival cruises.

Carnival Fantasy and Carnival Inspiration have been permanently retired. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return.

Carnival hasn’t published an updated policy regarding canceled cruises, but according to crowdsourced data, a full refund or a future cruise credit plus onboard credit is being offered.

How To Cancel a Carnival Cruise

You can check the status of your sailing and request a refund or cruise credit for your Carnival cruise affected by COVID-19 here .

For Carnival’s full policy regarding COVID-19, click here .

The following cruises have been canceled:

• Celebrity Infinity sailings have been canceled through 2022.
• Any other canceled sailings can be found here

If your cruise was canceled by Celebrity due to COVID-19, you’ll have 2 choices in regards to a refund:

• Receive a 100% Future Cruise Credit
• Request a 100% refund to the original form of payment.

If you have a Future Cruise Credit, the value that represents 100% of the fare paid on the original booking has no expiration date. If you also received a bonus 25% Future Cruise Credit, that amount will expire on the original expiration date or 12/31/22, whichever is later.

How To Cancel a Celebrity Cruise

To request a refund for your canceled cruise instead of the 125% Future Cruise Credit, fill out this form .

For Celebrity’s full policy regarding COVID-19, click here .

Currently, there are no blanket cancellations for Costa Cruises.

For Costa’s full policy regarding COVID-19, click here .

There are currently no blanket cancellations for Crystal Cruises.

Guests who were booked on a canceled cruise will be contacted with rebooking and compensation options.

For Crystal’s full policy regarding COVID-19, click here .

Hot Tip: If you’re feeling sick or showing signs of fever or respiratory illness, don’t go on a cruise . Most cruise lines are conducting pre-embarkation health screenings and you could be denied boarding. If you’re not sure what to do, contact the cruise line for more guidance.

The following sailings have been canceled:

• Queen Victoria departures through April 29, 2022 (select Queen Victoria sailings will be transferred to Queen Elizabeth — these will be transferred automatically and guests should receive a new booking reference)
• Queen Elizabeth originally scheduled departures through May 17, 2022, have been canceled; new cruise itineraries will be replacing the originally scheduled cruises
• Any cruise that has a stop in a Canadian port has been canceled through February 2022

If your cruise was canceled, you’ll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022.

For Cunard’s full policy regarding COVID-19, click here .

There aren’t any current blanket cancellations on Disney Cruise Line.

How To Cancel a Disney Cruise

If you booked your Disney cruise with a travel agent, contact the agent. If you booked directly with Disney, you can call 866-325-6685 or 407-566-7797  to cancel your reservation.

For the latest Disney Cruise Line travel information including COVID-19, click here .

Holland America has made the following schedule changes:

• Cruises departing March and April 2022 on Noordam will be moved to March and April 2023
• Cruises on Oosterdam will resume on May 1, 2022
• Cruises on Westerdam will resume on May 8, 2022
• Cruises in Asia, Australia, New Zealand, South America, and Antarctica are canceled until May 2022

Guests booked on a cruise that has been canceled will be rescheduled on a later cruise, or a refund can be requested.

For Holland America’s full policy regarding COVID-19, click here .

Hot Tip: When you’re ready to book a cruise, check out these websites to find great deals .

There are currently no blanket cancellations for MSC Cruises.

If you were booked on a sailing that has been canceled, you have 3 options for a refund:

• Receive a 100% Future Cruise Credit automatically.
• Move your cruise to any ship/any sailing immediately.
• If you would prefer a 100% refund to the original form of payment you can request one by calling 866-420-3584.

For MSC’s full policy regarding COVID-19, click here .

All bookings made by September 30, 2021, for departures through March 31, 2022, can be canceled at least 14 days before departure for a 100% future cruise credit.

For National Geographic/Lindblad’s full policy regarding COVID-19, click here .

The following Norwegian cruises have been canceled:

• Norwegian Sky sailings through February 25, 2022
• Pride of America sailings through February 26, 2022
• Norwegian Jade sailings through March 3, 2022
• Norwegian Star sailings through March 19, 2022
• Norwegian Sun sailings through April 19, 2022
• Norwegian Spirit sailings through April 23, 2022

Passengers booked on newly canceled cruises will receive an automatic refund and a bonus Future Cruise Certificate.

For Norwegian’s full policy regarding COVID-19, click here .

The following Princess sailings have been canceled:

• Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022
• Royal Princess Australian sailings through March 9, 2022
• Discovery Princess departures from Los Angeles through March 20, 2022
• Emerald Princess Australia and New Zealand sailings through March 2022
• Caribbean Princess sailings from March to May 2022
• Island Princess sailings through April 4, 2022, and sailings from Fort Lauderdale through April 17, 2022
• Diamond Princess cruises in Antarctica and South America through April 5, 2022
• Sapphire Princess Australian sailings through April 8, 2022
• Crown Princess cruises leaving from the West Coast through April 29, 2022, and the May 2, 2022 departure
• Sapphire Princess cruise departing April 29, 2022
• Select Regal Princess Mediterranean cruises departing April 30, 2022, and July 2022
• Select Coral Princess cruises departing from Australia through August 2022
• Sapphire Princess cruises leaving from the West Coast from September 24, 2022, through November 7, 2022

All Sun Princess, Sea Princess, and Pacific Princess sailings have been canceled as these ships have been sold. All sailings on Golden Princess and Star Princess have also been canceled as these ships have been transferred to sister company P&O Cruises Australia.

Refund policies vary based on your specific cruise, but you’ll most likely receive a 100% future cruise credit or a full refund.

How To Cancel a Princess Cruise

To request a refund instead of a Future Cruise Credit, click here .

For Princess Cruise’s full policy regarding COVID-19, click here .

There are currently no blanket cancellation policies for Regent Seven Seas Cruises.

How To Cancel a Regent Seven Seas Cruise

To cancel your cruise contact your travel agent or call Regent Seven Seas directly:

• U.S./Canada: 844-4REGENT (844-473-4368) or 954-776-6123
• United Kingdom: 02380 682280
• Europe: +44 2380 682140
• Australia/New Zealand/Asia Pacific: 1-300-455-200
• Latin America/Brazil: 0800 400-3132 or +1 954-940-7586

For Regent Seven Seas’ full policy regarding COVID-19, click here .

• Symphony of the Seas sailings through January 28, 2022
• Jewel of the Seas sailings through February 19, 2022
• Vision of the Seas sailings through March 6, 2022
• Voyager of the Seas sailings through April 23, 2022
• Serenade of the Seas sailings through April 25, 2022
• Radiance of the Seas sailings through April 28, 2022
• Rhapsody of the Seas sailings through May 22, 2022

If you were scheduled on a Royal Caribbean cruise that was canceled, you can receive a 125% Future Cruise Credit that can be used by May 31, 2022, for any cruise through December 31, 2022, or 1 year from the original sailing date, whichever is later.

Alternatively, for sailings through April 30, 2022, you can “lift and shift” your cruise itinerary to be rebooked the following year (this maintains the original pricing and any promotions used).

If you’d prefer a cash refund, you can request it by submitting a form here . Refunds will be issued within 45 days of the request submission.

Cruise With Confidence Future Cruise Credit

The Cruise with Confidence policy applies to any cruise booked by January 31, 2022, scheduled to sail through May 31, 2022. If you cancel at least 48 hours before the sail date you’ll be eligible for a 100% Future Cruise Credit that can be applied to any cruise booked by May 31, 2022, with a departure date through December 31, 2022, or 1 year from the originally scheduled departure date, whichever is later.

How To Cancel a Royal Caribbean Cruise

If you booked with a travel agent, contact your travel agent to cancel. If you booked directly with Royal Caribbean, you can call 866-562-7625 to cancel or click here .

For Royal Caribbean’s full policy regarding COVID-19, click here .

There are no current blanket cancellations by Seabourn.

Guests who were scheduled on a canceled cruise have 2 options for a refund:

• Receive a 125% refund in the form of a future cruise credit, which is valid for 12 months from the date of issue and must be used by December 31, 2022.
• Receive a 100% refund back to the original form of payment.

How To Cancel a Seabourn Cruise

If your cruise has been canceled, you should receive information directly from Seabourn on how to proceed or you can email [email protected] .

For Seabourn’s full policy regarding COVID-19, click here .

Silversea Cruises has canceled the following voyages:

• Silver Dawn: all departures through March 17, 2022
• Silver Wind: all departures through May 27, 2022

Guests who were scheduled on a canceled cruise will receive a 100% refund in the form of a future cruise credit  that can be applied to any cruise within 2 years of issuance.

For Silversea’s full policy regarding COVID-19, click here .

Currently, all Viking cruises are sailing as scheduled.

How To Cancel a Viking Cruise

To cancel your Viking cruise contact your travel agent or Viking directly at 833-900-0951.

For Viking’s full policy regarding COVID-19, click here .

It’s a stressful time for everyone and having to cancel or postpone a vacation is never fun.

The important thing to remember is that everything will get back to normal at some point! Until then, stay safe and have fun planning your next trip.

Frequently Asked Questions

How do i cancel my upcoming cruise.

Each cruise line has a different method to cancel your cruise and request a refund or cruise credit. Most have an online form to submit in lieu of calling.

Should I take the future cruise credit or get a refund?

This is a personal choice, but taking the future cruise credit is usually more valuable. Most cruise lines will let you use the credit on any sailing through 2022, so there will be plenty of opportunities to use it. If, however, you’re in a tight financial spot due to the current situation, it may make more sense to take the refund.

What's the best insurance policy for a cruise?

Many credit cards come with travel insurance built-in, and there are also additional policies you can buy to protect you. Check out these posts for some guidance:

• Guide to Credit Card Insurance
• Introduction to Travel Insurance
• The Best Travel Insurance Companies

Will cruises be cancelled in 2022?

While many cruises have resumed operations, there are definitely still cancellations going into the first half of 2022. The spread of the Omicron variant has sparked a new wave of cruise cancellations and passengers can expect additional cancellations to pop up throughout the year.

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About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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Expecting a refund for a canceled cruise? Here's how long it could take

Editor's Note

Are you waiting for a refund for a canceled cruise? You're not alone.

Cruise lines have canceled thousands of departures in recent weeks due to the coronavirus outbreak, and they're in the midst of processing full or partial refunds for several million customers.

Cruise giant Carnival alone says it has been working on getting money back to more than 1 million people.

That's an unprecedented number of refunds for the industry to process in a short period, and it isn't always going smoothly. Here at TPG, we've been getting a steady stream of emails from readers about issues surrounding cruise refunds and the "future cruise credits" lines are offering as an alternative.

Visit TPG's guide to all coronavirus news and updates

Some readers are unsure about how the refund process works, and others are describing a lack of communication about refunds from their lines or the travel agencies that sold them their cruise. But, for the most part, the big question they have is simple: When is my refund coming?

The quick answer to the latter question: It depends on the cruise line .

You could wait up to 90 days

Some big cruise operators are processing refunds in just a few weeks. Others are taking up to three months to get money back to customers.

At cruise giant Royal Caribbean and sister line Celebrity Cruises, for instance, the staff that handles refund requests is trying to get them processed in 30 business days (which works out to about 45 days).

At a number of smaller lines such as Crystal Cruises, Silversea and Oceania Cruises, refunds are taking up to 90 days to process. Norwegian Cruise Line says refunds are being processed 90 days after a request is made.

Related: Norwegian CEO shares his plan for a cruising comeback

"We are working hard to help our guests," Jonathon Fishman, a spokesperson for the parent company of Royal Caribbean and Celebrity, told TPG. "It takes 30 business days from the cancellation date. It may take a couple of days for the cancellation to take effect."

Spokespeople for a number of cruise lines contacted by TPG said they were trying to process refunds as fast as they could. But they're struggling under a deluge of requests. They're also hampered by stay-at-home orders that have refund processors trying to handle their work from home offices instead of company sites.

Some lines also have laid off a large number of employees in recent weeks or have employees working on reduced hours. Carnival, Princess Cruises and Holland America in recent days have laid off or furloughed nearly 50% of their U.S.-based staff -- several thousand people in all.

At Miami-based Crystal, all employees -- not just refund processors -- have been working at home for weeks due to stay-at-home orders, spokesperson Susan Robison told TPG. They're also dealing with an extraordinary volume of refund requests due to simultaneous cancellations of sailings on all ocean, river and yacht vessels around the world into June.

"It is our intent to issue applicable refunds as quickly as possible," Robison said. "I can tell you that many of our guests are seeing refunds issued faster than our original estimate of up to 90 days."

Individual policies aren't always clear

Some cruise lines are posting the number of days it will take to receive a refund on their websites. Others only will tell you if you ask. But that's if you can get through to them. Many cruise lines report unprecedented call volume and have been asking customers for patience as they work through requests.

TPG contacted major cruise lines catering to North Americans about the topic and was given a wide range of estimates as to how long refunds would take. Most fell into one of four estimated timelines: 30, 45, 60 or 90 days.

A handful of lines did not respond to TPG's request for information.

Carnival, which accounts for nearly 20% of all cruises taken worldwide, only would say it is "committed to issuing refunds as soon as possible."

Carnival has canceled nearly all its cruises through September , with the exception of August sailings on eight of the line's 27 ships that remain on the schedule for now.

The situation "dwarfs any disruption we've experienced in even the worst hurricane season," Carnival said in a statement. "We can confirm that refunds are being issued to those guests that requested one."

Related: A line-by-line guide to cruise line cancellation and refund policies

Refunds even for people taking credits

Most cruise lines have offered customers on canceled sailings a full cash refund.

As an alternative, cruise lines will give customers on canceled cruises a future cruise credit for the amount they paid, often with a "bonus credit" added to make the credit more enticing .

Cruise lines want you to take the credit. With revenues plummeting , they're eager to preserve as much cash as they can on their balance sheets.

Still, whether you ask for the refund or take the credit, you'll likely be getting at least some money back from your line as a cash payment. Even for those taking the credit, many lines are refunding taxes, fees, port charges and other prepaid items in cash.

Carnival, for instance, has been sending cash refunds for all taxes, fees and port expenses that customers paid for cruises, even when the customer chooses the credit option. The result is that every one of the more than 1 million Carnival customers who had a cruise canceled are receiving some sort of refund that needs to be processed.

Related: The bizarre story of the last 8 cruise passengers at sea

It's a task so daunting, Carnival has pulled in management to help.

"Our customer service team has been approved for overtime, and we have trained other management employees to help as well," the line said in its statement to TPG.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter .

Frustration from some cruisers

The good news for those who are worried about their refunds is that refunds are happening. TPG has heard from readers on a number of canceled sailings who already have received their money back.

Still, TPG also has heard from readers who report trouble getting a confirmation that their request for a refund has been registered or is coming. Often, these complaints come from readers who booked through discount online travel agencies.

TPG also has heard from readers who booked with cruise companies that are not offering refunds for canceled trips. A handful of small companies that mostly operate river cruises, including Grand Circle Cruise Line and Scenic Luxury Cruises & Tours, only will give passengers on canceled sailings a voucher for a future cruise -- at least initially. Scenic says passengers can get a refund, but only after the voucher expires in 2023.

In at least one case, a cruise-selling company initially offered customers on a canceled cruise a refund and then didn't follow through on the offer.

TPG reader Kim Johnson, 64, of Tucson, Arizona, said Grand Circle initially offered her and a group of her friends a refund for a canceled Holland and Belgium river cruise. But two weeks later, Grand Circle pulled back the offer, she said.

"Grand Circle emailed us saying that we had been rebooked on the same cruise next year, with no mention of the refund," Johnson told TPG. "We had a new reservation number and were supposed to go online to accept the terms and conditions."

Related: Can I get my deposit back if I cancel a cruise?

Johnson said calls to the company "resulted in us being told that refunds were no longer an option." Johnson said her group doesn't want to switch their cruise to next year. They just want their money back.

Johnson was one of several members of her group who reached out to TPG and provided documentation of the initial offer of a refund from Grand Circle.

Asked about the group's complaint, a spokesperson for Grand Circle did not address the issue of the withdrawn offer of a refund but said the company was "committed to delivering the excellent travel experiences for which [they have] become known" over six decades in business.

"As soon as it is safe to do so, we will resume our regular departure schedule," spokesperson Ann Shannon said in an email to TPG. "In the meantime, in an effort to ensure that our travelers will be able to enjoy their planned trips, Grand Circle has rebooked their reservations for future available departure dates in 2021 and implemented generous policies providing additional savings."

While Grand Circle has rebooked passengers on canceled sailings for next year, passengers will be able to change the dates that the company has chosen for them, Shannon added.

Soon after TPG contacted Grand Circle, one member of Johnson's group, Barbara Ballard, 64, of Tucson, unexpectedly received the refund she had been seeking from Grand Circle. The refund came with no explanation, but TPG had mentioned Ballard's case specifically when inquiring about Grand Circle's policy. Johnson did not receive a refund at that time. But within 24 hours of this story originally posting, she said the company called to promise her entire group a full refund.

Related: How to refund a nonrefundable airline ticket

Here's a look at refund timelines for major lines catering to North Americans:

Azamara: 45 days

Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process.

Celebrity Cruises: 30 business days

Crystal Cruises: Up to 90 days

Disney Cruise Line: Did not respond to a request for information

Holland America: Approximately 60 days

MSC Cruises: 60 to 90 days

Norwegian Cruise Line: 90 days

Oceania Cruises: Up to 90 days

Princess Cruises: Up to 60 days (note: TPG has heard from several Princess customers who have said their refunds were taking longer than 60 days; in a statement sent to TPG, the line said it was "working to expedite the process as quickly as possible")

Regent Seven Seas Cruises : Up to 90 days

Royal Caribbean: 30 business days

Seabourn: Up to 60 days

Silversea: Up to 90 days

Windstar Cruises: Six to eight weeks

Additional resources for cruisers during the coronavirus outbreak:

• Why you shouldn't expect bargain-basement cruise deals anytime soon
• How to cancel or postpone a cruise due to coronavirus
• Good news for cruisers worried about strict new boarding rules
• Some of the year's hottest new ships could be delayed
• Stream these 13 movies, TV shows to get your cruise ship fix

• Cruise Advice , Cruise News

Cancellations, Compensation and Refund Policies by Cruise Line

Orlando Martinez

• April 23, 2020

(Updated May 20, 2020 11:16 a.m. ET) The global cruise industry shut down in mid-March, with each cruise line making independent decisions on when they will return to service and each line crafting their own compensation and refund policies.

We have published a round-up of what you can expect from each cruise line.

READ MORE: How to Use A Future Cruise Credit

Azamara Cruises

• Service Suspension: All cruises through June 12, 2020
• Compensation: 125% Future Cruise Credit toward any Azamara cruise sailing on or before December 31, 2021
• Refund: Guests can elect to receive a 100% refund of the fare paid to be reimbursed to the original form of payment.
• Cruise with Confidence: Azamara allows passengers sailing through September 1, 2020, to cancel up to 48 hours prior to the cruise and receive a Future Cruise Credit for any non-refundable penalties that can be used for any Azamara cruise departing on or before December 31, 2021

Bahamas Paradise Cruise Line

• Service Suspension: Grand Celebration sailings through June 12, 2020 and Grand Classica sailings through July 9, 2020
• Compensation: 125% Future Cruise Credit toward any Bahamas Paradise sailing through December 31, 2021
• Refund: Guests can elect to receive a 100% refund to be reimbursed to the original form of payment.
• Sail With Ease Policy: The Sail With Ease Policy applies to any guests currently booked on non-canceled sailings through December 21, 2020, who wish to defer their sailing to a later date through December 28, 2020, up to 24 hours before departure.
• More Information: https://www.bahamasparadisecruise.com/

Carnival Cruise Line

• Service Suspension:   Carnival Breeze , Carnival Dream , Carnival Elation , Carnival Freedom , Carnival Horizon , Carnival Magic , Carnival Sensation , & Carnival Vista sailings through and including July 31, 2020. Plus, all Carnival Sunrise sailings from New York through 2020; all Alaska sailings through and including June 30, 2020; all San Francisco sailings through 2020; all Carnival Radiance sailings through and including November 1, 2020; all Carnival Legend sailings through and including October 30, 2020.
• Compensation: Valid for sailings booked by 12/31/2020 and sailed by 12/31/22. 5 Day or Shorter Cruises: Future Cruise Credit plus $300 per Stateroom Onboard Credit. 6+ Day Cruises: Future Cruise Credit plus $600 per Stateroom Onboard Credit
• Incentive to Sail/Flexible Cancellations: For sailings departing June 27 through September 2020, guests will receive a $100 per stateroom Shipboard Credit for sailing as scheduled. If guests choose to cancel their cruise, they can do so at least 30 days prior to sailing and receive a Future Cruise Credit for any non-refundable penalties
• More Information:   https://www.carnival.com/health-and-sailing-updates; https://cruiseradio.net/carnival-extends-cruise-cancellation-compensation-period/

Celebrity Cruises

• Service Suspension: All sailings through June 12, 2020; Alaska sailings through June 30, 2020
• Compensation: 125% Future Cruise Credit toward any Celebrity Cruises sailing on or before December 31, 2021
• Cruise with Confidence: Celebrity allows passengers sailing through September 1, 2020 to cancel up to 48 hours prior to the cruise and receive a Future Cruise Credit for any non-refundable penalties that can be used for any Celebrity cruise departing on or before December 31, 2021
• More Information: https://www.celebritycruises.com/travel-alert/voluntary-suspension-of-cruising 

Costa Cruises

• Service Suspension: all sailings through June 2, 2020; select ships have additional cancelled cruises
• Compensation: Future Cruise Credit
• Refund: No information provided. Contact Costa for details
• More information: https://www.costacruises.com/cruising-soon.html

Crystal Cruises

• Service Suspension: cruises through mid-May
• Compensation: A Future Cruise Credit for 125% of the cruise fare paid will be issued, valid for any Crystal cruise experience (Ocean, river, yacht or expedition) valid for sailings through December 31, 2022
• More information:  crystalcruises.com/health-and-safety-hub

Cunard Line

• Service Suspension:  all cruises through July 31, 2020; Alaska sailings on Queen Elizabeth through September 8, 2020
• Compensation: A Future Cruise Credit equal to 125% of the cruise fare paid will be issued, valid on any Cunard sailing through March 31, 2022, when booked by December 31, 2021
• Refund: Guests can elect to receive a 100% refund of the fare paid to be reimbursed to the original form of payment within 60 days.
• Revised Final Payment Due Date: Cunard has modified the final payment date for cruises sailing between August 1 and September 30, 2020 to be 60 days before sailing, and cancellation penalties do not apply until the new final payment date.
• More information: https://www.cunard.com/en-us/contact-us/travel-health-advisories

Disney Cruise Line

• Service Suspension: all cruises on cancelled through July 27, 2020.
• Compensation: 125% Future Cruise Credit for any Disney Cruise Line sailing within 15 months of the original sailing date
• More information: https://disneycruise.disney.go.com/guest-services/advisory/

Holland America Line

• Service Suspension: all cruises through June 30, 2020; all Alaska, Europe, and Canada/New England cruises in 2020; 79-night Grand Africa voyage sailing October 3, 2020
• Compensation: Guests will receive a 125% Future Cruise Credit for the base cruise fare paid, plus guests on cruises with an announced cancellation date prior to May 6, 2020, will receive a $250 per person Onboard Credit; guests with paid in full bookings on canceled sailings announced on May 6, 2020, will receive a 125% Future Cruise Credit for the base cruise fare paid; guests with bookings not paid in full will receive a Future Cruise Credit for double the amount of the deposit paid, with a minimum value of $100 and a maximum amount of the base cruise fare.
• Refund: Guests can elect to receive a 100% refund of the fare paid to be reimbursed to the original form of payment. For guests whose sailings were canceled on May 6, 2020, they have up to June 15, 2020, to select the refund option
• Book with Confidence: For sailings on or before July 31, 2020, guests can cancel up to 48 hours prior to sailing and receive a 100% Future Cruise Credit in the amount of cancellation fees; guests sailing August 1 through October 15, 2020, who booked March 1 to April 30, 2020, can cancel up to 30 days before sailing to receive a 100% Future Cruise Credit in the amount of cancellation fees
• More information: https://www.hollandamerica.com/en_US/news/coronavirus-travel-advisory/BookWithConfidence.html

MSC Cruises

• Service Suspension: through July 10, 2020
• Compensation: Passengers can receive a 125% Future Cruise Credit for the entire cruise fare paid, valid on any MSC Cruise sailing on or before December 31, 2021.
• Cruise Assurance: Passengers sailing through September 30, 2020, can cancel their cruise up to 48 hours prior to departure and receive a 100% Future Cruise Credit for the cruise fare paid, valid on any MSC cruise through December 31, 2021.
• More information: https://www.msccruisesusa.com/en-us/Cruise-Changes-COVID19.aspx

Norwegian Cruise Line 

• Service Suspension: all sailings through July 31, 2020.
• Compensation: All guests with current and active bookings through July 31, 2020, will automatically receive their refund in the form of a future cruise credit valued at 125% of the fare paid.
• Refund: Guests can elect to receive a 100% refund of the fare paid to be reimbursed to the original form of payment ninety days after the request for a refund has been submitted.
• Guests with active reservations on canceled Norwegian Sun Sailings from August 13 through October 18, 2020, will not be eligible for an FCC and will be automatically issued a 100% refund.
• Peace of Mind Guarantee : It has extended its temporary “Peace of Mind” policy through November 30, 2020. Guests are free to cancel anytime up to 48 hours in advance of embarkation. Anyone choosing to cancel will receive a full refund in the form of a future cruise credit to be used for sailings that embark through December 31, 2022.
• More information: https://www.ncl.com/why-cruise-norwegian/book-with-confidence#suspendedsailings

Oceania Cruises

• Service Suspension: through May 10, 2020
• Compensation: Guests with active reservations on these canceled sailings as of the dates listed above have been provided with a 125% Future Cruise Credit of the amount paid, which can be applied to an existing reservation or any new reservation made within one year for an Oceania voyage between now and December 31, 2022.
• Refund: Eligible guests may choose a refund equal to the amount paid.
• Cruise Assurance: for all existing and new reservations made by May 31, 2020, on Oceania Cruises voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to the departure date and receive a 100% Future Cruise Credit.
• More Information: https://www.oceaniacruises.com/assurance

P&O Cruises

• Service Suspension: all cruises through July 31, 2020
• Compensation: A Future Cruise Credit equal to 125% of the cruise fare paid will be issued, valid on any P&O sailing through March 31, 2022, when booked by December 31, 2021
• Holiday Flexibility: If you’re booked on a P&O Cruise sailing between August 1 and 31, 2020, you can cancel up to 48 hours prior to sailing and receive a Future Cruise Credit valued at 110% of the fare paid.
• More Information: https://www.pocruises.com/travel-health-advisories

Princess Cruises 

• Service Suspension : all cruises through June 30, 2020; all 2020 Alaska cruises; all summer 2020 Europe and Transatlantic cruises; Summer 2020 Caribbean cruises and all Canada & New England cruises on Caribbean Princes s and Sky Princess ; summer and fall cruises in Japan on Diamond Princess; Sapphire Princess and Sea Princess cruises in Australia through August 2020; July cruises from Taiwan on Majestic Princess ; Hawaii and French Polynesia cruises on Pacific Princess through November, 2o2o
• Compensation: Depending on their sail date, paid-in-full guests are eligible for a 100 percent future cruise credit, plus a bonus future cruise credit, good for sailings through May 1, 2022; for guests not paid in full, Princess will issue a Future Cruise Credit for “Double the Deposit” with a minimum value of #100
• Refund:  All guests have the option of a 100% refund.
• Cruise Assurance: Depending on their sail date, guests can cancel from 48 hours to 30 days before sailing to receive a future cruise credit.
• More information: https://princess.qualtrics.com/jfe/form/SV_3IPGcxcN0jSk6c5  

Regent Seven Seas 

• Compensation: Guests with active reservations on these canceled sailings as of the dates listed above have been provided with a 125% Future Cruise Credit of the amount paid, which can be applied to an existing reservation or any new reservation made within one year for a Regent voyage between now and December 31, 2022.
• Cruise Assurance: for all existing and new reservations made by May 31, 2020, on Regent Seven Seas Cruises voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to the departure date and receive a 100% Future Cruise Credit.
• More Information: https://www.rssc.com/request-refund/

Royal Caribbean

• Compensation: 125% Future Cruise Credit toward any Royal Caribbean cruise sailing on or before December 31, 2021
• Cruise with Confidence: Royal Caribbean allows passengers sailing through October 31, 2020, to cancel up to 48 hours prior to the cruise and receive a Future Cruise Credit for any non-refundable penalties that can be used for any Royal Caribbean cruise departing on or before December 31, 2021
• More Information: https://www.royalcaribbean.com/cruise-ships/itinerary-updates
• Service Suspension : all sailings through June 30, 2020
• Compensation : 125% Future Cruise Credit, valid on any future Seabourn sailing through December 31, 2021
• More Information:   https://www.seabourn.com/en_US/news/pause-global-cruise-operations.html
• Service Suspension : Silver Cloud sailings through May 18, 2020; Silver Wind sailings through Mat 12, 2020; Silver Shadow sailings through May 13, 2020; Silver Spirit sailings through May 16, 2020; Silver Muse sailings through July 1, 2020; Silver Whisper sailings through May 24, 2020; Silver Explorer sailings through June 6, 2020; Silver Galapagos sailings through May 15, 2020
• Compensation : 125% Future Cruise Credit, valid for two years from the date of issuance
• Refund: Guests can elect to receive a 100% refund of the fare paid to be reimbursed to the original form of payment within 90 days.
• More Information:   https://www.silversea.com/information-on-itinerary-changes.html

Viking Cruises 

• Service Suspension : through June 30, 2020
• Compensation : 125% Future Cruise Vouchers
• Refund Policy : Guests may choose a refund equal to the amount paid by calling Viking at 1-833-900-0951 or your Travel Agent by April 6, 2020.
• More Information: https://www.vikingcruises.com/oceans/my-trip/current-sailings/index.html

Virgin Voyages 

• Service Suspension : through August 7, 2020
• Compensation : 200% in Future Voyage Credit, which you can apply to another sailing rather than a refund. That’s double the value of your existing voyage fare. If you use your Future Voyage Credit before June 30, 2020, we’ll sweeten things even more with up to $500 in onboard credit.
• Refund Policy : A full refund of your voyage fare and a Future Voyage Credit equal 25% of the booked voyage fare to be used on a future sailing. All refunds will be applied to your original form of payment within 30 days.
• More Information: www.virginvoyages.com

Windstar Cruises 

• Service Suspension : through September 1, 2020.
• Compensation : Guests on canceled cruises will receive the choice of (1) a Future Cruise Credit valued at 125% of all monies paid to Windstar Cruises; (2) on select canceled cruises, a Future Cruise Credit valued at 100% of all monies paid to Windstar Cruises plus an onboard credit for $300.
• Refund : A full refund equal to the amount paid on the Windstar booking to the original form of payment.
• Cruise with Confidence Policy : Travelers who cancel a cruise booking up to 15 days prior to departure will receive a 100% Future Cruise Credit to be used on another Windstar departure within one year of the issue date of the credit. The offer is good for the cruise fare only.
• More Information: https://www.windstarcruises.com/travel-health-advisory/

(Updated: April 24, 2020, 5:35 p.m. EDT)

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• Understanding Azamara Club Cruises' Excursion Cancellation Policy: A Comprehensive Guide

Introduction:

Understanding Azamara Club Cruises’ Excursion Cancellation Policy is essential for travelers looking to embark on a cruise with this renowned luxury cruise line. By providing a comprehensive guide to this policy, we aim to offer readers a clear understanding of the terms and conditions surrounding excursion cancellations, ensuring they can make informed decisions and avoid any unnecessary fees or complications.

To help you navigate through this policy effortlessly, we have compiled a table summarizing the most important points to know about Azamara Club Cruises’ excursion cancellation policy:

As an expert in cruise excursion policies, we have gathered information from trusted sources such as the official Azamara Club Cruises website [1] and other reputable cruise resources to ensure the accuracy and reliability of the information provided. In the following sections, we will delve into the key details of Azamara Club Cruises’ excursion cancellation policy, including cancellation periods, fees, and refund policies, to equip readers with the knowledge necessary to plan their cruise experiences effectively.

[1] Azamara Club Cruises Official Website: https://www.azamara.

Are excursions included on Azamara?

When booking a cruise with Azamara Club Cruises, it’s important to understand their excursion cancellation policy. Azamara offers a variety of exciting excursions for passengers to enjoy during their cruise vacation. However, it’s crucial to note that these excursions are not automatically included in the cruise fare. Passengers are responsible for booking and paying for their desired excursions separately. Azamara’s excursion cancellation policy states that cancellations made within a specific timeframe may result in a full refund, partial refund, or no refund at all, depending on the timing of the cancellation. It’s recommended to review the policy thoroughly before booking any excursions to avoid any unexpected charges or inconveniences. For more detailed information on Azamara’s excursion cancellation policy, please visit their official website.

Is Azamara Club Cruises a cruise line that tipping isn t required?

Azamara Club Cruises is a cruise line that does not require tipping. According to their comprehensive guide on excursion cancellation policy, gratuities are included in the cruise fare, ensuring a hassle-free experience for guests. This means that there is no need to worry about additional tipping during the cruise. For more information on Azamara Club Cruises’ tipping policy, you can visit their official website at [insert correct link].

What is the average age for Azamara Club Cruises?

The average age for passengers on Azamara Club Cruises is typically around 50 years old. This is due to the cruise line’s focus on providing a more intimate and sophisticated experience, which tends to attract a more mature clientele. However, it is important to note that Azamara Club Cruises caters to a wide range of age groups, and younger travelers can also enjoy the amenities and activities offered onboard. To learn more about Azamara Club Cruises and their cruise offerings, you can visit their official website at www.azamara.com.

Are Azamara excursions expensive?

Azamara excursions offer a wide range of activities and experiences, but it’s important to consider the cost. The prices for Azamara excursions can vary depending on the destination and the specific activity. While some excursions may be more affordable, others can be quite expensive. It is advisable to carefully review the excursion options and their prices before making a decision. To learn more about Azamara Club Cruises’ excursion cancellation policy and how it may affect the cost, refer to the comprehensive guide provided.

Azamara shore excursions brochure

Azamara Club Cruises offers an extensive range of shore excursions that cater to the diverse interests of its guests. From cultural immersions to adventurous activities, there is something for everyone. Understanding Azamara’s excursion cancellation policy is vital to ensure a stress-free experience. The policy allows guests to cancel or modify their excursions up to 48 hours prior to the departure time, providing flexibility and peace of mind. In the event of a cancellation, guests are eligible for a full refund or future cruise credit, depending on the circumstances. It’s important to note that certain excursions may have specific cancellation policies due to external factors such as local regulations or third-party suppliers. Azamara’s comprehensive guide provides all the necessary information, including cancellation deadlines, refund processes, and contact details for any queries or concerns. By familiarizing themselves with this policy, guests can make informed decisions and enjoy their shore excursions to the fullest.

Understanding Azamara Club Cruises’ Excursion Cancellation Policy: A Comprehensive Guide

Planning a cruise vacation can be an exciting experience, filled with anticipation and dreams of exploring new destinations. However, it is essential to familiarize yourself with the various policies and guidelines that come with booking a cruise, such as the excursion cancellation policy. Azamara Club Cruises has established a comprehensive and transparent excursion cancellation policy to provide their guests with flexibility and peace of mind.

When it comes to canceling an excursion with Azamara Club Cruises, it is crucial to understand the terms and conditions that govern the process. By familiarizing yourself with these policies, you can make informed decisions and ensure that you have a stress-free vacation experience. Let’s delve into the details of Azamara Club Cruises’ excursion cancellation policy.

1. Understanding the Cancellation Policy Azamara Club Cruises’ excursion cancellation policy is designed to offer guests flexibility in modifying or canceling their booked excursions. It is essential to familiarize yourself with the terms and conditions associated with canceling an excursion to avoid any unexpected fees or penalties.

According to Azamara Club Cruises’ excursion cancellation policy, guests can cancel their excursions up to 48 hours before the scheduled departure time and receive a full refund to their original form of payment. This policy applies to both pre-booked excursions and those booked onboard the ship.

2. Cancellation Process To cancel an excursion with Azamara Club Cruises, guests can follow a simple and straightforward process. The cruise line provides multiple channels for cancellation, ensuring convenience and accessibility for all guests.

Guests can cancel their excursions by contacting Azamara Club Cruises’ Guest Relations team via phone or email. The contact details can be found on Azamara Club Cruises’ official website [1]. Alternatively, guests can also visit the Excursion Desk onboard the ship to cancel their excursions in person.

3. Refund Timeline Azamara Club Cruises strives to provide prompt and efficient refunds for canceled excursions. Once a cancellation request is made within the specified timeframe, the refund will be processed to the original form of payment.

The refund timeline may vary depending on the payment method used and the guest’s financial institution. However, Azamara Club Cruises aims to process refunds within 7-10 business days of receiving the cancellation request.

4. Exceptions and Special Circumstances While Azamara Club Cruises’ excursion cancellation policy offers flexibility to guests, it is essential to be aware of any exceptions or special circumstances that may apply. Certain excursions may have their own cancellation policies, which can differ from the standard policy.

It is advisable to review the cancellation policy specific to each excursion before making a booking. This information can be found on the Azamara Club Cruises’ website [2], where detailed descriptions of each excursion are provided. By understanding any unique cancellation policies, guests can avoid any surprises or misunderstandings.

5. Travel Insurance Considerations When planning a cruise vacation, it is always wise to consider purchasing travel insurance. Travel insurance can provide coverage for unexpected events that may disrupt or cancel your trip, including medical emergencies, trip interruptions, or cancellations.

While Azamara Club Cruises’ excursion cancellation policy offers flexibility, travel insurance can provide an additional layer of protection. It is recommended to review the terms and coverage of your travel insurance policy to ensure it aligns with your specific needs and preferences.

Conclusion Understanding Azamara Club Cruises’ excursion cancellation policy is essential for any guest planning a cruise vacation. By familiarizing yourself with the terms and conditions, cancellation process, refund timeline, exceptions, and considering travel insurance, you can navigate the excursion booking process with confidence.

Azamara Club Cruises’ commitment to providing a comprehensive and flexible excursion cancellation policy ensures that guests can make changes or cancellations without unnecessary stress. Remember to review Azamara Club Cruises’ official website [1] for contact information and [2] for specific excursion cancellation policies.

Embark on your cruise vacation with peace of mind, knowing that you have a clear understanding of Azamara Club Cruises’ excursion cancellation policy. Plan your excursions, explore new destinations, and create unforgettable memories aboard an Azamara Club Cruises voyage.

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Here Are the Standard Cancellation Policies for Each Major Cruise Line

Cruise line cancellation policies are as varied as the cruise lines themselves. Some cruise lines let clients cancel up to three months before sailing with no penalty. Others charge an administrative fee for a cancellation from the minute a cruise has been booked.

One universal truth does apply, though: the more expensive or longer the cruise, the less time people have to cancel their sailing with the least penalty.

To help advisors quickly and easily identify the cancellation policy for ocean-going cruise lines, Travel Market Report has rounded up each line’s standard policy.

This roundup does not include any special promotions that require either a non-refundable deposit or a non-refundable fare. Additionally, unless noted otherwise, cancellation charges are person.

In this article: American Cruise Lines | Azamara | Atlas Ocean Voyages | Carnival Cruise Line | Celebrity Cruises | Celestyal Cruises | Cunard | Disney Cruise Line | Holland America Line | Lindblad Expeditions | MSC Cruises | Norwegian Cruise Line | Oceania Cruises | Paul Gauguin Cruises & Ponant | Princess Cruises | Regent Seven Seas Cruises | Royal Caribbean | Scenic | Seabourn | Silversea Cruises | UnCruise Adventures | Viking | Virgin Voyages | Windstar Cruises

American Cruise Lines Days Prior to Departure | Cancellation Charge

• 91 days or more | $250 per person (unless cancelled within 24 hours of booking)
• 90-46 days | 50% + $250 per person
• 45 days or less | 100% + $250 per person

Azamara Days Prior to Departure | Cancellation Charge

• 121+ days | $75 per person
• 120-91 days | 25% of booked fare
• 90-61 days | 50% of booked fare
• 60-31 days | 75% of booked fare
• 30 days or less | 100% of booked fare

Atlas Ocean Voyages Days Prior to Departure | Cancellation Charge

• Deposit-91 days (Deposit – 121 days for Antarctica sailings) | $250 per person
• 90-76 days (120-76 days for Antarctica sailings) | 50% cancellation fee
• 75-46 days (same for Antarctica sailings) | 75% cancellation fee
• 45 days or less (same for Antarctica sailings) | 100% cancellation fee

Carnival Cruise Line Days Prior to Departure | Cancellation Charge

• Final payment – 56 days | Deposit amount
• 55-30 days | 50% of booked fare (or standard deposit, whichever is greater)
• 29-15 days | 75% of booked fare (or standard deposit, whichever is greater)
• 14 days or less | 100% of booked fare

COVID-19 Exception : If you, your family members living with you in the same household or a travel companion assigned to the same stateroom cancels a cruise booking due to testing positive for COVID-19 within seven days of embarkation, you and those traveling companions assigned to the same stateroom are entitled to an FCC for the amount paid to Carnival. To qualify for the FCC, you are required to notify Carnival within 24 hours or receiving a positive COVID-19 test result. Results must be presented to Carnival in an “acceptable” format – ie, a laboratory test record, digital certificate or healthcare record that indicates your full legal name, date of birth, type of test, date and time sample was taken, test result stating “POSITIVE” and laboratory, testing site, and/or healthcare provider details. Handwritten test results and photographs of at-home test results are not acceptable.

Celebrity Cruises Days Prior to Departure | Cancellation Charge

For 1 to 4 Night Cruises (including holiday sailings)

• 74-61 days | 50% of total price
• 60-31 days | 75% of total price
• 30 days or less | 100% of total price

For cruises of 5 nights or longer (including holiday sailings & cruise/tours)

• 89-75 days | 25% of total price

COVID-19 Exception : For cruises departing through November 30, 2022, Celebrity will provide a 100% refund (or FCC) for any guest and their traveling party, if any test positive for COVID-19 within 10 days prior to embarkation. To qualify for a refund or FCC, the person who has tested positive must present a verified positive test in a form acceptable to Celebrity.

Celestyal Cruises Days Prior to Departure | Cancellation Charge

For 2022 Cruises

• 89-30 days | full deposit
• 29 days or less | 100% (minus port and service charges)

For 2023 Cruises

• 90 days or more | $60 per stateroom

Cunard Days Prior to Departure | Cancellation Charge

For voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing through February 23, 2023 (including World Voyage segments

• 89-61 days | 40% of full fare
• 60-31 days | 50% of full fare
• 30-15 days | 75% of full fare
• 14 days or less | 100% of full fare

For all other cruises or voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing after February 23, 2023

• 129-90 days | 25% or deposit amount

For voyages of 31 nights or longer on Queen Mary 2 and Queen Victoria, departing through February 2023 (including World Voyages & World Voyage segments)

• 89-64 days | 50% of full fare
• 63-43 days | 75% of full fare
• 42 days or less | 100% of full fare
• 150-120 days | 20% or deposit amount
• 119-91 days | 40% of full fare
• 90-64 days | 50% of full fare

Disney Cruise Line Days Prior to Departure | Cancellation Charge

For sailings that depart on or before March 31, 2023) Cruises of 1 to 5 nights (excluding suites and concierge staterooms)

• 59-45 days | full deposits
• 44-30 days | 50% of vacation fare per guest
• 29-15 days | 75% of vacation fare per guest
• 14 days or less | 100% of vacation fare

Cruises of 6 nights or more (excluding suites and concierge staterooms)

• 59-56 days | full deposits
• 55-30 days | 50% of vacation fare per guest

Suites and Concierge Staterooms

• 60 days or more | full deposits
• 59-56 days | 50% of vacation fare per guest
• 55-30 days | 75% of vacation fare per guest
• 29 days or less | 100% of vacation fare

For sailings that depart after March 31, 2023 Cruises of 1 to 5 nights (excluding suites and concierge staterooms)

• 89-45 days | full deposits
• 119-56 days | full deposits
• 90 days or more | full deposits
• 89-56 days | 50% of vacation fare per guest

Holland America Line Days Prior to Departure | Cancellation Charge

Voyages Up to 6 Nights

• 75-57 days | Full deposits
• 56-29 days | 50% of gross fare
• 28-16 days | 75% of gross fare
• 15 days or less | 100% of gross fare

Grand World, Grand Voyages, Segments of Grand World or Grand Voyages, 28+ Day Hawaii, Tahiti & Marquesas, Tales of the South Pacific, Amazon Explorer, Incan Empires (including segments), 30+ Day Transatlantic Voyages (including segments)

• 120-91 days | Full deposits
• 90-76 days | 60% of gross fare
• 75 days or less | 100% of gross fare

All Other Voyages of 7 Nights or Longer

• 90-76 days | Full deposits
• 75-61 days | 50% of gross fare
• 60-31 days | 75% of gross fare
• 30 days or less | 100% of gross fare

COVID-19 Exceptions: All cruises booked through September 30, 2022 that depart through December 31, 2022 can be canceled up to 30 days before departure through Holland America’s “Worry Free Promise” policy and receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the remainder of what was paid for the cruise refunded to the original form of payment. Additionally, on these cruises a guest may cancel up to sailing date if they test positive for COVID-19 and receive the same remuneration.

Lindblad Expeditions Days Prior to Departure | Cancellation Charge

For Departures through December 31, 2023 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)

• 120 days or more | $350 (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 119-90 days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 89-60 days | 25% of trip cost
• 59-45 days | 50% of trip cost
• 44 days or less | 100% of trip cost

For Departures Starting January 1, 2024 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)

• 120 or more days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 119-90 days | 50% of trip cost
• 89 days or less | 100% of trip cost

For Departures through March 31, 2024 (National Geographic Explorer, National Geographic Orion, National Geographic Endurance, and National Geographic Resolution)

• 180 days or more | $750 (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 179-120 days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 119-90 days | 25% of trip cost
• 89-60 days | 50% of trip cost
• 59 days or less | 100% of trips cost

For Departures Starting April 1, 2024

• 120 days or more | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)

MSC Cruises Days Prior to Departure | Cancellation Charge

Cruises of 4 Nights or Less

• 74-51 days | Deposit
• 50-31 days | 50% penalty
• 30-16 days | 75% penalty
• 15 days or less | 100% penalty

Cruises of 5 to 14 Nights

• 89-61 days | Deposit
• 60-46 days | 50% penalty
• 45-16 days | 75% penalty

Cruises of 15 Nights or Longer

• 109-61 days | Deposit

MSC Yacht Club Cruises of 4 Nights or Less

• 51 days or more | Deposit

MSC Yacht Club Cruises of 5 Nights or Longer

• 61 days or more | Deposit

World Cruise 2023

• 60 days or more | 15% penalty
• 59-10 days | 75% penalty
• 9 days or less | 100% penalty

COVID-19 Exception: If a passenger tests positive for COVID-19 within 14 days, the denied passenger is entitled to a refund or future cruise credit equal in value to the amount the passenger paid to MSC. Subject to passenger providing verification satisfactory to MSC.

Norwegian Cruise Line Days Prior to Departure | Cancellation Charge

The Haven Suites, Suites, Garden Villas and Holiday Sailings

• 119-106 days | 25% of booked fare
• 105-91 days | 50% of booked fare
• 90-61 days | 75% of booked fare
• 60 days or less | 100%

1 to 6 Day Sailings (Club Balcony Suites and Below)

• 119-91 days | 25% of booked fare
• 30 days or less | 100%

Sailings of 7 Days or More (Club Balcony Suites and Below)

COVID-19 Exception: If a guest, family member or travel companion assigned to the same stateroom cancels a cruise due to testing positive for COVID-19 within 14 days of embarkation, each is entitled to a FCC for the amount paid to NCL. To qualify for the FCC, guest must present a verified positive test result in a form acceptable to NCL.

Oceania Cruises Days Prior to Departure | Cancellation Charge

1 to 14 Day Cruises

• 120-91 days | $250 per person (may be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation for travel any time)
• 120-91 days for Owner's, Vista and Oceania Suites | 10% of the cruise fare
• 90-76 days | 25% of cruise fare
• 75-61 days | 50% of cruise fare
• 60-31 days | 75% of cruise fare
• 30 days or less | 100% of cruise fare

Cruises of 15 Days or Longer (except Around the World or World Odyssey Cruises)

• 180-151 days | $250 per person (may be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation for travel any time)
• 180-151 days for Owner's, Vista and Oceania Suites | 10% of the cruise fare
• 150-121 days | 25% of cruise fare
• 120-91 days | 50% of cruise fare
• 90-61 days | 75% of cruise fare
• 60 days or less | 100% of cruise fare

For Around the World and World Odyssey Cruises

• 181 days or more | $500 per person
• 180-151 days | 25% of cruise fare
• 150-121 days | 50% of cruise fare
• 120-91 days | 75% of cruise fare
• Less than 90 days | 100% of cruise fare

Paul Gauguin Cruises & Ponant Days Prior to Departure | Cancellation Charge

• 15 days past deposit-181 days | $250 per cruise
• 180-91 days | 25% of the total amount
• 91 days or less | 100% of full fare

COVID-19 Exception: For a cancellation due to a positive COVID-19 test within 30 days prior to departure, Ponant will offer to transfer all funds without penalty to a different departure or provide a Future Cruise Credit worth 100% of all funds paid, valid for travel within 24 months from the original sail date.

Princess Cruises Days Prior to Departure | Cancellation Charge

Sailings of up to 24 days (including World Cruise segments)

• 75-89 days | 25% of total charges
• 61-74 days | 50% of total charges
• 31-60 days | 75% of total charges
• 30 days or less | 100% of total charges

Sailings of 25 days or more (including Full World Cruise & World Cruise Segments)

• 113-119 days | deposit amount (30% of total charges for World Cruises)
• 61-112 days | 50% of total charges
• 60 days or less | 100% of total charges

COVID-19 Exception: If a guest, family member living in the same household or traveling companion assigned to the same stateroom cancels a cruise due to testing positive for COVID-19 within 14 days of embarkation, all are entitled to an FCC for the amount paid to Princess Cruises. To qualify for the FCC, guest must present verified positive test result in a form acceptable to Princess Cruises.

Regent Seven Seas Cruises Days Prior to Departure | Cancellation Charge

Cruises of 14 Nights or Less

• Deposit-121 days | Suite category RS – 25% of fare | Suite category MS-H – $100 per person ($100 fee may be converted into a FCC redeemable on bookings made up to 12 months after cancellation date, for travel any time)
• 120-91 days | Suite category RS – 50% of fare | Suite category MS-H – 15% of fare
• 90-61 days | Suite category RS – 75% of fare | Suite category MS-H – 50% of fare
• 60-31 days | Suite category RS – 100% of fare | Suite category MS-H – 75% of fare
• 30 days or less | Suite category RS – 100% of fare | Suite category MS-H – 100% of fare

Cruises of 14 Nights or Longer

• Deposit-151 days | Suite category RS – 25% of fare | Suite category MS-H – $100 per person ($100 fee may be converted into a FCC redeemable on bookings made up to 12 months after cancellation date, for travel any time)
• 150-121 days | Suite category RS – 50% of fare | Suite category MS-H – 15% of fare
• 120-91 days | Suite category RS – 75% of fare | Suite category MS-H – 50% of fare
• 90-76 days | Suite category RS – 100% of fare | Suite category MS-H – 75% of fare
• 75 days or less | Suite category RS – 100% of fare | Suite category MS-H – 100% of fare

2025 World Cruise

• Deposit-181 days | 10% of fare in suite categories MS-HS
• 180-151 days | 25% of fare
• 150-121 days | 50% of fare
• 120-91 days | 75% of fare
• 90 days or less | 100% of fare

Seven Seas Grandeur Inaugural Season (Nov. 25, 2023 – June 21, 2024)

• Deposit-151 days | Suite categories RS-SS – 25% of fare | Suite category A-H – $100
• 150-121 days | Suite categories RS-SS – 50% of fare | Suite category A-H – 15% of fare
• 120-91 days | Suite categories RS-SS – 75% of fare | Suite category A-H – 50% of fare
• 90-76 days | Suite categories RS-SS – 100% of fare | Suite category A-H – 75% of fare
• 75 days or less | Suite categories RS-SS – 100% of fare | Suite category A-H – 100% of fare

Royal Caribbean International Days Prior to Departure | Cancellation Charge

For Cruises of 1 to 4 Nights

For Cruises of 5 Nights or Longer

COVID-19 Exception: Effective for cruises through April 30, 2023, if a guest cancels a cruise due to their, or someone else in their traveling party, testing positive for COVID-19 within 10 days before embarkation, they and anyone else in the traveling party who cancels, are eligible for a refund of the cruise fare paid to RCI. To qualify for refund, guest must present verified positive test result in a form acceptable to Royal Caribbean.

Scenic Days Prior to Departure | Cancellation Charge

For 2022 & 2023 Scenic Eclipse Ocean Cruises

• 130 days or more | full deposit
• 129-91 days | 50%
• 90-61 days | 75%

Seabourn Days Prior to Departure | Cancellation Charge

Cruises of 25 Days or Less

• 120-91 days | 15% of full fare
• 90-46 days | 50% of full fare
• 45-31 days | 75% of full fare
• 30 days or less | 100% of full fare

Cruises of 26 Days or Longer

• 150-121 days | 15% of full fare
• 120-91 days | 50% of full fare
• 90-76 days | 75% of full fare
• 75 days or less | 100% of full fare

COVID-19 Exception: For voyages departing on or before March 31, guests may cancel no less than 30 days prior to embarkation – or within 30 days if they or someone in their immediate travel party test positive for COVID-19 – and receive a future cruise credit.

Silversea Days Prior to Departure | Cancellation Charge

For Silver Door-to-Door All-Inclusive Fares

• Deposit-151 days | $250 (automatically converted to a future cruise credit within 15 days of cancellation date)
• 150-121 days | 15% of total cruise fare
• 120-91 days | 25% of total cruise fare
• 90-61 days | 50% of the total cruise fare
• 60-31 days | 75% of the total cruise fare
• 30 days or less | 100% of the total cruise fare

For Port-to-Port All-Inclusive Fares

• Deposit-151 days | 15% of the total cruise fare
• 150-121 days | 30% of the total cruise fare
• 120-91 days | 50% of the total cruise fare
• 90-61 days | 75% of the total cruise fare
• 60 days or less | 100% of the total cruise fare

For 2023 & 2024 World Cruises

• Deposit-181 days | $500 (automatically converted to a future cruise credit within 15 days from cancellation date)
• 180-151 days | 25% of the total cruise fare
• 150-121 days | 50% of the total cruise fare
• 120-91 days | 75% of the total cruise fare
• 90 days or less | 100% of total cruise fare

For 2025 World Cruise

• Deposit-350 days | $500 (automatically converted to a future cruise credit within 15 days from cancellation date)
• 349-181 days | 20% of the total cruise fare
• 90 days or less | 100% of the total cruise fare

COVID-19 Exception: On sailings through March 31, 2023, if a guest or someone in their travelling party tests positive for COVID-19 within 10 days of embarkation, all are eligible for a refund or FCC of the cruise fare paid to Silversea. To qualify, proof of verified positive test must be presented in a form acceptable to Silversea.

UnCruise Adventures Days Prior to Departure | Cancellation Charge

• 120 days or more | 50% of initial deposit
• 119-91 days | full deposit
• 90-46 days | 50% of gross fare
• 45 days or less | 100% of gross fare

Viking Days Prior to Departure | Cancellation Charge

For all Sailings except Grand & World Cruise Voyages

• 120 days or more | $100
• 119-90 days | 20% of full fare
• 89-70 days | 35% of full fare
• 69-50 days | 50% of full fare
• 49-30 days | 75% of full fare
• 29 days or less | 100% of full fare

For Grand & World Cruise Voyages

• 180 days or more | $1,000
• 179-150 days | 20% of full fare
• 149-120 days | 40% of full fare
• 119-90 days | 60% of full fare
• 89-60 days | 80% of full fare
• 59 days or less | 100% of full fare

Virgin Voyages Days Prior to Departure | Cancellation Charge

• 120 days or more | Full deposit, if not canceled within seven days of booking (deposit will be converted into a Future Voyage Credit)
• 119-45 days | All paid funds will be converted to a Future Voyage Credit for use within one year from original voyage start date
• 44 days or less | 100% penalty, but guests can switch the name on the booking to anyone they’d like up to 48 hours before the sail date

Windstar Cruises Days Prior to Departure | Cancellation Charge

• 120 days or more | $50 per person
• 120-90 days | 15% of gross fare (deposit)
• 89-60 days | 35% of gross fare
• 59-30 days | 50% of gross fare
• 29 days or less | 100% of gross fare

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Emerald and Scenic are holding informational events for travelers and advisors.

Princess will homeport from San Juan in 2025 and 2026, the first time in more than a decade.