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Saga Travel Insurance Review and Quotes

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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Saga is the right company to go on holidays with?

In this definitive Saga review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Saga the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Saga travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,8 Safe overall rating for Saga

Saga travel insurance reviews by expert and consumers

To check if Saga is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

Find the best travel insurance in just a few seconds!

What does Saga travel insurance cover?

Saga travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

Families and friends under the age of 50 can be included in the policy holder insurance cover.

Saga single-trip and annual multi-trip travel insurances

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Saga:

Saga winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Optional Winter Sports cover is available at Saga Travel Insurance and it comes with the following as standard:

• Up to £750 for your ski equipment
• Up to £550 covered for any hired equipment
• Up to £300 for delay caused due to an avalanche
• Up to £30 to £40 for every day (maximum £400) the piste is closed
• Up to £350 for ski pack
• Up to £20 for every day (maximum £200) you are unable to participate in winter sports activities.

What are the other travel insurance options available at Saga?

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Saga before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Saga travel insurance?

You'll find below indicative quotes per level of cover at Saga:

It is, however, quite difficult to give precise price ranges as Saga travel insurance policy quotes will depend on a range of factors such as:

• Your age at the time of travelling
• The length of your stay
• Your trip destination (Europe, North America, Worldwide)
• The period you wish to be covered for (single trip, annual multi-trip, extension)
• If you need specific insurance (cruise, ski, backpackers, gadget cover)
• Your medical condition before travelling
• Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Saga?

Yes, you can get up to 20% to 30% discount available if you apply online.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Saga.

What else should I know about Saga travel insurance?

What are the general exclusions at saga travel insurance.

You will only be eligible for cover if:

• Your main home is in the UK
• Your journey is a round trip that begins and ends in the UK
• If you're going on business or volunteer trip, then it should be administrative or clerical. Doing manual work will render your insurance policy invalid

How do I get travel insurance quote from Saga?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Saga is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Saga website?

Through the customer portal, you can get access to the following:

• Manage holiday bookings
• View Saga quotes
• View and download policy documents
• You'll need to be over the age of 50 to create an account

How to claim at Saga travel insurance?

There are 2 ways to make a claim: online or by calling the claims team.

How do I contact Saga travel insurance?

Saga contact phone numbers, saga other contact details, how to cancel your annual saga travel insurance policy.

You will find below main information to cancel your travel insurance policy at Saga:

Our opinion on Saga travel insurance

Saga Travel Insurance is part of Saga Group which has more than 30 years experience in the insurance industry providing several types of insurance products from travel, to cars to home and pet insurance. Their insurance policies are underwritten by a panel of leading UK insurance companies such as Ageas, Cover, Direct, AXA, etc.

Saga is a specialist travel insurance company focused on offering insurance policies to travellers over the age of 50. They have 5 star Defaqto rating and a high customer satisfaction rate of 4.5/5 based on more than 10.7K opininos on Trust Pilot. A downside of Saga is that they don't offer a variety of additional optional cover.

We would recommend Saga Travel Insurance to travllers over the age of 50 looking for simple and affordable travel insurance policy without the need to upgrade or add more optional covers.

Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications. In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms. As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.

Saga travel insurance review: What do you get for your money?

Saga travel insurance is seen by many as the best option for over 50s. On the surface, it appears to offer everything from single trips to annual travel insurance, flights and cruise travel insurance and more. But what exactly does Saga travel insurance cover? Does Saga travel insurance cover pre-existing and long-term medical conditions? How much flexibility is there on premiums?

Saga travel insurance: FAQs

Does saga travel insurance cover issues relating to covid-19.

Thankfully, Saga reacted quickly to the challenges of Covid-19 and the potential for significant additional expenses. Whether you require treatment, other accommodation or repatriation, there is specific cover available .

Do Saga holidays include travel insurance?

All holidays booked directly through Saga include the option of comprehensive travel insurance . However, where you choose to take travel insurance from another third party, this will be reflected in the reduced cost of your Saga holiday.

Can I add others to my Saga holiday insurance?

There is the option to add others to your Saga holiday insurance policy . For example, where you take out a multi-trip policy, not only can you add family and friends of any age, but you don't need to travel together.

While many well-known travel insurance companies today have little history, this is not a criticism anyone can aim at Saga . Saga was founded in 1959 with a simple focus: to cater for over 50s regarding insurance, holidays, financial services and healthcare. The fact that Saga travel insurance is, for many, the first port of call today says everything about the company's reputation. While we are focusing on travel insurance, it's worth noting you can obtain other types of cover such as home and car insurance through Saga.

Let's look at  Saga travel insurance , how much it costs, how flexible cover is, and the company's approach to existing medical conditions.

Whether you're looking for single-trip, multi-trip, or specialist cover, or need assurance about pre-existing medical conditions, our panel of travel insurance providers has you covered. Click on your chosen provider below to get started.

• Some restrictions based on age

Do I qualify for Saga holiday insurance?

As we touched on above, Saga is focused on an array of different services for over 50s. Consequently, to qualify for Saga holiday insurance, you should:

• Be at least 50 years of age
• Live in the UK
• Disclose any pre-existing medical conditions

While Saga will not request a medical certificate or direct advice from your doctor, the onus is on customers to be truthful when completing the online or telephone medical questionnaire. If medical information has been withheld, this may invalidate your cover.

Unlike many travel insurance providers, Saga has been able to keep things relatively simple and avoid customers having to overcome numerous hurdles. When it comes to regulatory cover, as a provider of insurance products, Saga travel insurance is covered by the Financial Conduct Authority (FCA).

Different types of Saga travel insurance

Two central travel insurance policies are available with Saga, single trip travel insurance and annual multi-trip travel insurance. Note there is no upper age limit with Saga travel insurance products.

Saga single trip holiday insurance

While the Saga single trip policy only covers you for a single trip, this can include multiple destinations. Cover is valid for one trip a year, up to a maximum of 120 days, which may include an array of leisure activities. Compared to other insurance providers, Saga single trip policies can be a little more expensive. Still, you get what you pay for - as demonstrated by reviews on the Defaqto and Trustpilot websites.

This insurance product offers comprehensive cover that includes:

There is also a 24/7 travel helpline and the ability to add friends and family under 50 to your policy. While the above figures are standard, you can increase and reduce different types of coverage to lower the cost of your Saga insurance premiums.

Saga annual holiday insurance

As you would expect, Saga annual travel insurance policies offer precisely the same cover as the single trip policy. However, you're covered for multiple trips, up to 45 days per trip, for up to 120 days per year.

Worldwide travel insurance

When you begin to dig a little deeper, you become aware of the flexibility available with Saga travel insurance. There are three primary levels of cover:

• Worldwide excluding USA, Canada and the Caribbean

If you are travelling predominately within Europe, European-focused travel insurance is cheaper than the worldwide cover. As we go through the various elements of Saga travel insurance policies, you will become aware of the enhanced degree of flexibility.

As a side note, more relevant with the onset of Covid-19, you would not be covered for countries listed as dangerous on the UK government  travel advice website . So it is essential to keep up with the latest news.

Medical conditions

Unlike many travel insurance companies, Saga does not exclude any  pre-existing medical conditions  when offering comprehensive cover. Consequently, Saga holiday insurance is very popular with over 50s, the company's prime target market. At times, the cost of Saga travel insurance policies can sometimes appear higher than others in the marketplace. However, it is important to compare like for like. Not all travel insurance companies will offer the same level of comprehensive cover for over 50s.

When obtaining your travel insurance quote, you will be asked to complete a simple health screening review online or over the phone. This ensures Saga is aware of any potential medical issues, thereby ensuring your policy remains valid.

Awaiting results of medical tests

Unfortunately, if you are awaiting the results of medical tests, you will not be able to secure cover. However, as soon as you receive the results, you will be free to apply for cover, whatever the condition.

Am I covered for Covid-19 with Saga travel insurance?

Saga travel insurance covers you for the following scenarios:

Cancellation of holiday

In the event of a positive coronavirus test within 14 days of your travel commencing, for either:

• A close relative
• A member of your travelling party

You will receive a payment covering:

• Unused travel expenses
• Accommodation
• Planned excursions
• Prepaid charges
• Other contracted payments

Abandonment

If you are forced to cut your trip short because of a positive test for Covid-19, you will receive payment for expenses as detailed above. The test could relate to you, a family member, someone you are staying with or a member of your travelling party.

Emergency medical expenses/repatriation

We only need to look at additional expenses incurred when receiving Covid-19 related treatment in the UK to appreciate overseas fees and the cost of repatriation. For example, Saga travel insurance includes up to £10 million in medical expenses and repatriation costs should Covid-19 impact you. In addition, the traditional £5,000 health insurance-related cover for UK holidays has been increased to £2 million due to the coronavirus pandemic.

As discussed above, Covid-19 related travel insurance cover will be invalidated if you travel to a country subject to UK government restrictions. Therefore, when taking out your Saga travel insurance, it is essential to discuss your travel plans and how they may or may not be impacted by Covid-19. Take nothing for granted!

Standard features of Saga travel insurance policies

On the surface, Saga travel insurance products may seem a little more expensive than other insurance providers. As ever, the devil is in the detail. It is only when you dig a little deeper that the differences become apparent. We will now expand on the earlier list, which shows the standard features you can expect for single and multi-trip insurance cover:

Alternative accommodation

You can claim up to £5,000 for alternative accommodation and transport costs should any of the following impact you:

• Natural disasters such as earthquakes and hurricanes
• Insolvency of the provider
• An outbreak of food poisoning
• An episode of infectious disease

The fact that this is standard for all Saga travel insurance policies should give you peace of mind.

Transport issues

If your scheduled airline goes out of business before or after departure, an additional £1,500 is available to cover alternative arrangements.

Enforced stay

In the event of an enforced stay, you can claim £100 for each 24-hour delay, up to a maximum of £1,500. This may involve difficulty:

• Reaching your destination
• Returning to pre-booked accommodation
• Returning home

If after 24 hours you're forced to make alternative arrangements, getting to your destination/returning home, you can claim expenses of up to £1,000.

Missed departure

There is also cover available if you miss your departure for any of the following reasons:

• Public transport delays
• Delay to a connecting flight
• Denied access to your flight (overbooked)
• Vehicle breakdown or accident on the way to the departure point

Up to £1,000 is available for extra accommodation or travel costs required to get you to your final destination.

If you are forced to abandon your trip due to unforeseen circumstances, Saga covers you up to £10,000. This can be used to reimburse unused travel and accommodation expenses and other prepaid charges. You are also covered for new flight tickets home.

Saga travel insurance helpline

As part of the comprehensive cover offered by Saga, you'll also have access to the Saga travel assistance helpline 24/7. This worldwide service offers assistance about an array of issues, including:

• Replacement of passports, driver licenses, air tickets and other travel documents
• Tracing luggage if lost or delayed
• Contacting your local embassy/consulate
• Sourcing additional funds from the UK if required
• Guidance and assistance for your family if you are admitted to hospital
• A "phone home" service if you are detained for medical treatment
• Translation/interpretation services if required

It is fair to say that considering the numerous elements of cover provided as standard by Saga travel insurance policies, together with the helpline, this is a comprehensive offering.

How much does Saga travel insurance cost?

One of the benefits of Saga travel insurance is that you can mix and match, and there is excellent flexibility with no upper age limit. For example, a 60-year-old individual looking at a self-catering holiday to Spain would expect to pay around £33 for single trip cover. However, this would increase to just over £60 for Saga's annual holiday insurance cover.

These two premiums are based on:

• An excess of £150
• £10,000 of cancellation cover
• No winter sports
• No additional travellers

There are also other policy elements that you can remove, increase or decrease depending upon your requirements. For example, you may not require any medical cover if you already have overseas medical insurance through another party. If you are uncertain about the level of cover you need, speak to a Saga representative on the telephone. For those who are clear about their requirements, there is an online system where you can get a quote 24/7.

Does Saga travel insurance offer value for money?

If you look at the Trustpilot and Defaqto review websites, you will see that Saga travel insurance for over 50s has received high praise indeed. Whether it is the fact that existing medical conditions are catered for, the vast range of standard cover or the flexibility available, Saga travel insurance is extremely popular. Consequently, it is safe to say that independent third-party feedback from policyholders suggests Saga offers good value for money.

Saga Insurance Review & Contact Number

Saga Insurance Review & Contact Number

Understanding Saga Insurance: A Niche Focus on Mature Customers

Saga, a household name in the UK for catering to the over-50s, extends its expertise beyond holidays and cruises. Their insurance division offers a comprehensive suite of products designed specifically for mature customers.

This targeted approach acknowledges the unique needs and risk profiles of this demographic, potentially leading to better coverage and more attractive features.

A Look at Saga’s Insurance Offerings:

• Car Insurance: Saga car insurance prioritizes safety. They factor in driving experience when calculating premiums, often rewarding long-standing license holders with significant discounts. Additionally, they offer features like breakdown cover and courtesy cars, ensuring peace of mind on the road.
• Home Insurance: Saga understands the importance of protecting one’s home. Their home insurance policies cater to both homeowners and renters, offering coverage for buildings and contents. They go the extra mile with add-on options like accidental damage cover and extended protection for valuables.
• Travel Insurance: Traveling is a popular pastime for many over-50s. Saga recognizes the potential concerns of mature travelers, particularly regarding pre-existing medical conditions. Their travel insurance incorporates medical cover and cancellation protection tailored to these considerations, allowing customers to explore the world with confidence.
• Beyond the Basics: Saga doesn’t stop at the essentials. They offer a variety of additional insurance products, including life insurance, pet insurance, and caravan insurance. Each product is designed with the specific needs and lifestyle of the over-50s demographic in mind.

The Advantages of Choosing Saga Insurance:

• Tailored Coverage: Saga isn’t a one-size-fits-all provider. Their insurance products are designed specifically for the over-50s, incorporating features and benefits that might not be readily available elsewhere. For example, breakdown cover might be automatically included in car insurance policies, catering to a demographic potentially less comfortable with roadside emergencies.
• Experience Rewarded: Saga understands the value of experience. They reward customers with a clean driving record or long-standing homeownership with attractive discounts. This loyalty program incentivizes responsible behavior and recognizes the lower risk profile associated with mature customers.
• Customer-Centric Approach: Saga prioritizes customer service. They aim to provide a hassle-free experience, with dedicated staff trained to understand the needs and concerns of their target audience. This can be particularly beneficial for those less comfortable navigating complex insurance terms or procedures.
• Peace of Mind Extras: Many Saga insurance products go beyond basic coverage. Breakdown cover options for car insurance and medical cover tailored to pre-existing conditions in travel insurance are just some examples of how Saga provides that extra layer of security for their customers.

Potential Drawbacks to Consider:

• Limited Online Comparison: While Saga offers readily available information on their website, not all products allow for online quotes. This can make it challenging to directly compare prices with other insurers, potentially hindering a comprehensive evaluation of options.
• Initial Premium Considerations: While Saga offers loyalty discounts, some customers, especially new ones, might find their initial premiums higher than those offered by budget insurers targeting a wider demographic. It’s important to factor in potential savings over time through loyalty programs and claim-free discounts.
• Age Restriction: Saga’s services are primarily targeted towards the over-50s. This excludes younger demographics who might be looking for insurance solutions.

What Customers Are Saying: A Look at Online Reviews

Customer reviews for Saga Insurance paint a mixed picture. Here’s a breakdown of some key themes:

• Positive Reviews: Many customers praise Saga’s customer service, highlighting the helpfulness and responsiveness of staff during claims processes. Additionally, some appreciate the specialized features and discounts offered for mature customers, making them feel valued and understood.
• Negative Reviews: Some customers express frustration with rising premiums, particularly after claim-free periods. The lack of readily available online quotes for all products can also be a pain point for those who prefer comparison shopping online before making a purchase decision.

Making an Informed Decision: Beyond the Review

Before choosing Saga Insurance, it’s crucial to become an informed consumer. Here are some steps to take:

• Comparison is Key: Utilize comparison websites or speak directly to different insurers to get a clear picture of pricing and coverage options.
• Consider Your Needs: Analyze your specific risk profile and insurance requirements. Do you prioritize comprehensive coverage with additional features, or are you more budget-conscious?
• Don’t Neglect the Details: Read the fine print of any policy you’re considering. Understand exclusions, limitations, and claims processes before making a final decision.

Getting in Touch with Saga Insurance:

Here are the ways you can contact Saga Insurance for further inquiries or to obtain a quote:

• Car Insurance: 0800 056 9101 (Monday-Friday: 8:30 AM – 8:00 PM, Saturday: 8:30 AM – 5:00 PM, Sunday: 9:00 AM – 5:00 PM)
• General Inquiries: 0800 050 2505 (Monday-Friday: 8:00 AM – 6:00 PM)

Website: https://www.saga.co.uk/contact-us

• The website offers a contact form and live chat options for various insurance products. This can be a convenient way to get immediate answers to your questions.

Beyond Phone and Website:

Saga also offers alternative ways to connect, particularly helpful for those who prefer face-to-face interaction:

• Local Events: Saga occasionally participates in local events and exhibitions targeting the over-50s demographic. These events can be a great opportunity to meet with Saga representatives, ask questions about specific products, and potentially receive personalized quotes.
• Saga Magazine: Saga distributes a magazine to their customers, often containing information about their insurance products. Look out for dedicated sections or advertisements that might provide contact details or highlight special offers.

Alternatives to Saga Insurance:

While Saga offers a compelling package for the over-50s, it’s always wise to consider your options:

• Direct Insurers: Several major insurance companies in the UK cater to a broader demographic, offering insurance products for all ages. These companies may have a more extensive online presence, allowing for easier comparison quotes.
• Comparison Websites: Utilize online insurance comparison websites to get a comprehensive overview of offerings from various providers. Input your details and risk profile to receive quotes tailored to your specific needs.
• Independent Brokers: Independent brokers work with a variety of insurance companies, offering impartial advice and potentially finding you the best possible deal based on your individual circumstances.

Additional Considerations:

• Claims Process: Research how different insurers handle claims. Some companies might have a more streamlined and efficient claims process, which can be crucial during stressful situations.
• Customer Reviews: While online reviews should be taken with a grain of salt, they can offer valuable insights into customer experiences with different insurers. Look for recurring themes, both positive and negative, to get a broader understanding of a company’s reputation.
• Flexibility and Customization: Consider how flexible an insurance policy is. Can you add or remove coverages as your needs change? Does the insurer offer multi-policy discounts if you bundle your home and car insurance?

The Final Word

Choosing the right insurance can feel overwhelming. By understanding Saga’s strengths and weaknesses, exploring alternative options, and becoming an informed consumer, you can make a confident decision that best suits your needs and budget.

Remember, the best insurance policy is the one that provides comprehensive coverage, peace of mind, and exceptional customer service at a competitive price.

Tags: saga car insurance saga home insurance saga insurance saga travel insurance

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How to make a claim on your Saga Insurance Policy

I'm sorry that you need to make a claim on your policy.

Please follow the information below and one of our claims colleagues will help.

Motor Insurance

If you need to make a claim, please call our claims assistance number on

0800 001 5424, so we can deal with your claim as soon as possible. If another party was involved in the accident/incident, regardless of fault, there’s no need for you to deal with them (or their insurer) – give them our details and let us deal with everything for you.

To repair or replace damaged glass call us on 0800 092 3304.

Travel Insurance

For information on making a claim on your Saga Travel Insurance please CLICK HERE .

Home Insurance

As we work with a panel of insurers, you will need to speak to your policy underwriter to make a claim.

For Information on making a claim on your Saga Home Insurance please CLICK HERE .

Saga Home Emergency

If you've added Saga Home Emergency to your policy and you have an unexpected incident that needs immediate action, you should call the 24/7 helpline on 0800 092 1426. This service is available in emergency situations only, such as if a water pipe suddenly starts leaking badly and there's nothing you can do to stop it, or you lose all power to your home and/or all your lights stop working. Your policy schedule will show if you have Saga Home Emergency cover.

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Saga plc   Reviews

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Reviews 4.1.

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Malcolm great guy from saga car insurance

Hi Spoke to Saga car insurance company today. Was welcomed with a man called Malcolm and was a pleasure speaking to him. Such a lovely guy and so helpful with me. Pleasure chatting with him. Thankyou Malcolm first class Regards Stuart Gordon

Date of experience : 17 May 2024

I spoke with Bolela to renew my…

I spoke with Bolela to renew my insurance and removed my dead husband who is the second driver from the policy. Bolela was extremely kind and helpful, as well as so sympathetic in regards to my loss. Have even asked that I can contact Saga if I think I need someone to talk to about my bereavement, and I really found that very humbling and caring. Very pleased to speak to such a kind and caring person like Bolela today. God bless you and your team.

Date of experience : 14 May 2024

A big thank you to Zac and Kevin who…

A big thank you to Zac and Kevin who proved to be so helpful and providing information from my husbands car insurance last year. Why can’t other insurance companies be helpful and polite and actually do their best like saga car insurance. Thank you Zac and Kevin

Date of experience : 10 May 2024

Seamless form beginning to end and…

Seamless form beginning to end and moreover saved 50% from previous car insurance. Thank you for great service (phone) and product

Date of experience : 13 May 2024

I was asked to ring Saga

I was asked to ring Saga, the person who answered my call was polite and very helpful. I did however have to wait 10 mins. Obviously popular!

I always use this company for travel…

I always use this company for travel cover abroad. They are efficient in collecting the necessary info and i wouldnt trust anyone else.

Date of experience : 12 May 2024

Very easy to navigate and is still auto…

Very easy to navigate and is still auto filled if you have return to another page. plenty of information given and using the Chat function really helps.

Date of experience : 09 May 2024

Another happy customer

A simple no fuss service providing the cover required with a minimum amount of effort at an affordable cost

Date of experience : 15 May 2024

I had previously rung to check some…

I had previously rung to check some details and the most helpful lady took me through my questions so I had a lot of confidence about booking on line

Date of experience : 11 May 2024

Response to query re activity not included in list

Contacted Saga regarding an activity (jet boating) which was not on the list of 'included' activities. This had to be checked with the underwriters, which I can understand, but several days elapsed and the quote expired. I was unavailable for a couple of days when Saga contacted me re the quote, so went through the whole process again when I returned. My details were retrieved, but no answer to my original query was on file, so that was to be chased. In the meantime, I did look for alternatives and found one at a comparable price. If a Saga advisor had not contacted me within 24 hours of the second call, with the answer that jet boating as a passenger under supervision was included in the quote, and that certain other elements were more comprehensively covered by Saga, then I would have gone with the quote from the other company. It was very close....

Date of experience : 16 May 2024

Reply from Saga plc

Good evening, I am so sorry to hear that your service wasn't up to the standard that you expected. We really appreciate your feedback as it helps us develop our products and services. If there is anything more we can do to help, please feel free to come and chat with us my going to www.saga.co.uk/chat and our team will be happy to help. Kind regards- Layla.

Got quote for my Dad

Got quote for my Dad. Website was very easy to use and offer paper documents which is essential for my parents as they don't have a computer.

Date of experience : 08 May 2024

anyone who has health conditions or…

anyone who has health conditions or medical issues needs to look here first - best insurer especially for those wit more unusual or rarer conditions etc.

Good web site. Good price.

Super easy to navigate through the Saga site. Sensible questions asked. Excellent price for annual multi trip worldwide cover.

I have experienced great Saga customer service over the years.

I have had my motor and home contents insurance with Saga for many years. My home contents for 19 claim free years but they increased my premium so much this year that I went elsewhere. My motor insurance has been with Saga for about 10 years. I get quotes from other companies to ensure I get the best price. I only consider well-known companies as I don't want problems if I have a claim. I moved my motor insurance to the company with the bulldog as a logo for one year, but when it came to renewal their price was exorbitant. I returned to Saga very quickly as they were competitive again for me. I only gave 4 stars because of their price hike on a 19 year claim free home contents policy. I find Saga easy to deal with and you rarely have to wait in a queue to speak to them. I don't have to use the dreaded CHAT which is not a chat as I know it.

Date of experience : 03 May 2024

Had a shock this week when I received…

Had a shock this week when I received my saga car insurance for this year my insurance for this year to£1,109.39.Last year it was £551.63 ,this is a colossal increase. Been with Saga around fifteen years and never had a claim. My mileage is less that 6000 per year and my vehicle is behind security gates at night. I got sixteen quotes for my insurance ,all were more than four hundred pounds cheaper for a five star policy. Saga are supposed to give a decent insurance quote to people over Sixty years old. I got a similar policy from LV insurance for half the price of Saga. If you have car insurance with Saga I would suggest you shop around. They are profiteering,will never use saga again. We also have our house insurance from them which we will cancel at renewal.

Good evening. I am so sorry to hear that the premium of your car insurance has increased by so much this year. I do understand your decision to go elsewhere however, if you would like to discuss this further, please come and chat with us by going to www.saga.co.uk/chat and our team will be happy to help. Kind regards- Layla.

Uncompetitive car insurance quote.

Received my Saga renewal quote and it is 3 times what they are currently charging. Looked at Money Supermarket and LV offered like for like cover at HALF the Saga quote. Needless to say I won't be renewing. What's worse is that LV underwrite Saga car insurance.

Good evening, I am sorry to hear that the price of our policy increase by so much this year. I do understand your decision to go elsewhere however, if you would like to discuss this further, please come and chat with us by going to www.saga.co.uk/chat and our team will be happy to help. Kind regards- Layla.

Tried to cancel insurance renewal

Tried to cancel insurance renewal, tried several times, ended in a long phone queue. Ended up sending an email a couple of days later by which time the insurance had started. Now they want to charge me £30 plus 2 days insurance. Total scam, the last time I will use saga insurance, total rip off

Date of experience : 16 April 2024

Good evening, I am sorry to hear you were unable to get in touch to discuss your renewal. I would like to get this cost looked into. If you can, please come and chat with us by going to www.saga.co.uk/chat and our team will be happy to help. Kind regards- Layla.

Simple and straightforward tick boxes

Simple and straightforward tick boxes. However I had to complete all personal details even though logged on to site.

Easy & efficient paperwork

the forms were easy to fill in. it was helpful being given a chose to click on rather than having to write each answer & it also ensured nothing was forgotten by accident. very efficient with quote & information received quickly following payment

Date of experience : 26 April 2024

Easy website to manage

Easy website to manage, and I am 70 years old, decent price,the first company that they took into consideration mine and my wife's excellent 20 years no claims and accidents , most other insurance companies that does not mean a thing, they just bump the prices up because that is the trend !! As for SAGA, I truly recommend them VERY highly. Most of the insurance here are rip offs !! Welcome to rip off BRITAIN !! Except SAGA, they deserve every penny they get.

Date of experience : 19 April 2024

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