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Travel agency and tour operation

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• First Online: 01 January 2015
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• Zongqing Zhou 3  

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• Business Model
• Tour Operator
• Travel Agency
• Travel Information
• Multiple Vacation

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Bhatia, A. 2013 The Business of Travel Agency and Tour Operations Management. New Delhi: Sterling Publishers.

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Meyer, J., and C. Oster 1987 Deregulation and the Future of Intercity Passenger Travel. Boston: MIT Press.

Stevens, L. 1990 Guide to Starting and Operating a Successful Travel Agency. Clifton Park: Cengage Learning.

USTOA 2014 United States Tour Operators Association www.ustoa.com (20 April).

Zhou, Z. 2004 E-commerce and Information Technology in Hospitality and Tourism. New York: Delmar.

Zhou, Z., and L. Lin 2000 The Impact of the Internet on the Use of the Print Brochure. Proceedings of the CHRIE’s Annual Conference, 19-22 July, New Orleans, Louisiana.

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College of Hospitality and Tourism Management, Niagara University, 5795 Lewiston Rd, New York, 14109, USA

Zongqing Zhou

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Correspondence to Zongqing Zhou .

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School of Hospitality Leadership, University of Wisconsin-Stout, Menomonie, Wisconsin, USA

Jafar Jafari

School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong, Hong Kong SAR

Honggen Xiao

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© 2014 Springer International Publishing Switzerland

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Zhou, Z. (2014). Travel agency and tour operation. In: Jafari, J., Xiao, H. (eds) Encyclopedia of Tourism. Springer, Cham. https://doi.org/10.1007/978-3-319-01669-6_206-1

Chapter 2 - Tour Operator, Travel Agency, and Tour Guide

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Market cap of leading tour operators worldwide 2023

As of September 2023, German-based multinational group TUI AG was the tour operator company with the highest market cap worldwide. As of that month, TUI's market cap exceeded three billion U.S. dollars. UK-based tour operator Jet2 plc and Australian company Flight Centre Travel Group Limited followed in the ranking, with a market cap of 2.96 billion and 2.8 billion U.S. dollars, respectively. Meanwhile, Booking Holdings recorded the highest market cap of leading online travel companies worldwide as of September 2023.

Market cap of leading travel agency and tour operator companies worldwide as of September 2023 (in million U.S. dollars)

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September 2023

as of September 18, 2023

Other statistics on the topic

• Leading travel agents ranked by number of outlets in the UK 2024
• Skyscanner annual revenue 2011-2021
• Number of retail travel agents in the UK 2019-2023
• Number of TUI AG employees worldwide 2011-2023, by region

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Statistics on " Travel agencies in the United Kingdom (UK) "

• Annual output of travel agencies and tour operators in the UK 2010-2022
• Monthly output growth of travel agencies and tour operators in the UK 2019-2023
• Market size of the travel agency industry in the UK 2013-2023
• Revenue of travel agencies in the UK 2008-2021
• Gross value added (GVA): travel agencies in the UK 2008-2021
• Travel agency, tour operator, and reservation services employment in the UK 2015-2021
• Number of businesses in the travel agency industry in the UK 2023, by employment size
• Number of businesses in the travel agency industry in the UK 2013-2023
• Number of retail travel agents in the UK 2023, by retailer
• Most popular amusement, cruise, and travel brands in the UK Q4 2023
• TUI UK Limited revenue 2015-2022
• TUI UK Limited net income 2015-2022
• Turnover of Hays Travel Limited in the UK 2008-2023
• Market cap of leading online travel companies worldwide 2023
• Leading online travel companies worldwide 2022-2023, by EV/EBITDA
• Key information on the online travel agency industry in the UK January 2023
• Revenue of On the Beach Group plc in the UK 2012-2022, by segment
• Net income of On the Beach in the UK 2014-2022
• Revenue of Tripadvisor worldwide 2012-2023, by region
• Lastminute.com Group revenue worldwide 2019-2022, by country
• Preferred methods to book the next overseas holiday in the UK October 2022
• Preferred methods to book the next overseas holiday in the UK October 2022, by age
• Leading holiday travel provider websites in the UK Q4 2023, by share of voice
• Hotel / private accommodation online bookings by brand in the UK 2023
• Package holiday bookings by brand in the UK 2023

Other statistics that may interest you Travel agencies in the United Kingdom (UK)

• Premium Statistic Annual output of travel agencies and tour operators in the UK 2010-2022
• Premium Statistic Monthly output growth of travel agencies and tour operators in the UK 2019-2023
• Premium Statistic Market size of the travel agency industry in the UK 2013-2023
• Premium Statistic Revenue of travel agencies in the UK 2008-2021
• Premium Statistic Gross value added (GVA): travel agencies in the UK 2008-2021
• Premium Statistic Travel agency, tour operator, and reservation services employment in the UK 2015-2021
• Basic Statistic Number of businesses in the travel agency industry in the UK 2023, by employment size
• Premium Statistic Number of businesses in the travel agency industry in the UK 2013-2023

Travel agents

• Premium Statistic Number of retail travel agents in the UK 2019-2023
• Premium Statistic Number of retail travel agents in the UK 2023, by retailer
• Premium Statistic Leading travel agents ranked by number of outlets in the UK 2024
• Basic Statistic Most popular amusement, cruise, and travel brands in the UK Q4 2023
• Premium Statistic TUI UK Limited revenue 2015-2022
• Premium Statistic TUI UK Limited net income 2015-2022
• Basic Statistic Number of TUI AG employees worldwide 2011-2023, by region
• Premium Statistic Turnover of Hays Travel Limited in the UK 2008-2023

Online travel agencies

• Basic Statistic Market cap of leading online travel companies worldwide 2023
• Premium Statistic Leading online travel companies worldwide 2022-2023, by EV/EBITDA
• Premium Statistic Key information on the online travel agency industry in the UK January 2023
• Premium Statistic Revenue of On the Beach Group plc in the UK 2012-2022, by segment
• Premium Statistic Net income of On the Beach in the UK 2014-2022
• Premium Statistic Revenue of Tripadvisor worldwide 2012-2023, by region
• Premium Statistic Lastminute.com Group revenue worldwide 2019-2022, by country
• Premium Statistic Skyscanner annual revenue 2011-2021

Booking behavior

• Premium Statistic Preferred methods to book the next overseas holiday in the UK October 2022
• Premium Statistic Preferred methods to book the next overseas holiday in the UK October 2022, by age
• Premium Statistic Leading holiday travel provider websites in the UK Q4 2023, by share of voice
• Premium Statistic Hotel / private accommodation online bookings by brand in the UK 2023
• Premium Statistic Package holiday bookings by brand in the UK 2023

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