princess cruises polar online

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Polar online.

Gain access to the industry's best cruise booking tool. POLAR Online provides direct access to our in-house reservation System.

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Polar Online

Start using the cruise industry's most advanced booking tool Polar ® Online.

Supporting payments

• From the 15th of May 2019, the WLCL brands P&O Australia , Carnival Cruise Lines , Princess Cruises , P&O UK  will be accepting credit and debit card payments
• Both store and guest credit and debit cards are supported
• the following charges are applied: 1.1% for Visa & Mastercard, 2.3% for American Express and no surcharge for Debit Cards
• Payment via eNett will no longer be accepted from the 1st of December 2019
• User Guide: Polar Online Credit Card Payment

No need to pick up the phone, POLAR Online provides instant access to all fares

• Search all Agency promotions
• Use Best Buy to quickly find the best deals
• Access all Past Passengers promotions, including all email and mail promotions
• Display promotion codes for all fares, including FIT and Group Contracts
• Create fare comparisons to easily compare different promotions by category

Groups and Select Sailings are easy to set up, book and manage

• Use Best Buy to quickly find the best deal

Powerful features to make cruise selling easier than ever

• Easily create and view group contracts
• Clone bookings, helping you quickly add multiple cabins to a group
• Remove ‘Automatic Upgrade’, to keep group and family cabins together
• Displays all group onboard credits (where applicable)

Save time by using POLAR Online to manage your bookings

• Extend deposit options
• Amend dining, bedding and cabin preferences
• Request a new invoice
• Amend your agent contact name
• Cross reference bookings
• Amend passenger details including title, date of birth, gender
• Amend passenger address, phone and email details
• Amend passport, immigration, emergency contact and post cruise address
• Add or amend special service requests, including celebrations, wine, food, and onboard credit
• Accept or decline Automatic Upgrade
• Add new passengers to existing bookings
• Cancel individual passengers, or the complete booking
• Waitlist other preferred categories
• List bookings by voyage, group contract or cross reference ID

• Princess Cruises

polar online

By cruisin froggy , April 11, 2018 in Princess Cruises

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cruisin froggy

Does anyone know what "polar online" is? I got a message from my TA which was from Princess and our names are on the list. When I googled it, it says its a booking site. Really? What is its purpose? I haven't had any problems booking through my TA. If anyone knows what it is and whether I should be thrilled to find our names on the list, please let me know. Thanks. :D

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POLAR is the booking system used by Princess and other lines. You don’t need to know about it as it’s just software.

When you say your names are "on the list" do you mean there were other passengers names (clients of your TA) on the email as well? Looks like your TA forwarded an internal memo to them from Princess intact to their entire client list rather than just the relevant part of the body of the message to the relevant clients . Pretty lazy on their part.

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Princess Cruises Travel Agent Resources

Princess Cruises, a Carnival Corp. brand, is an upscale cruise line that focuses on relaxed cruise vacations and destination-rich itineraries. The line has 15 ships (16 as of 2024), ranging in size from 2,000 passengers to 3,660 (4,300 as of 2024). All ships are equipped with a high-tech system called OceanMedallion, which replaces key cards with token-sized discs that can be used to open doors, pay for drinks and retail purchases, and more.

Destinations Visited Princess Cruises sails all over the world with itineraries visiting ports in Asia, Alaska, the Caribbean, Europe, Canada & New England, Hawaii, Mexico, Central America & the Panama Canal, Tahiti and the South Pacific, Australia and New Zealand. The line also offers cruises that pass through the Antarctic and sails at least one World Cruise a year.

Princess Travel Agent Login

The Princess Cruises travel agent portal, or Princess OneSource, provides a comprehensive suite of tools and resources to help travel advisors learn about and sell Princess Cruises.

Among the tools travel advisors can find on Princess’ OneSource are:

• Princess’ Polar Online booking platform
• 24/7 library of marketing materials, including customizable flyers and digital ads, logos, photos and videos
• Princess Cruises travel agent training academy
• The most current travel advisor cruise rates
• Flight booking tool
• Weekly newsletter
• Detailed sales reports that help identify market opportunities, seasonal patterns and emerging sales trends
• Online chat support

Travel advisors can also take advantage of Princess’ Partner Support system (via phone and email ), which provides support for things such as fare option and promotion combinability verification, status of refunds, commission inquiries, updating of bookings with new promotions, and assistance with OneSource, POLAR Online and new agency registrations questions.

Princess Cruises Travel Agent Education Program Travel advisors can learn more about Princess Cruises via the Princess Cruises training academy (called OneSource Academy), which can only be accessed via Princess Cruises’ agent portal, OneSource.

As advisors move through the Princess Academy, they rank higher and earn more rewards.

As an example, advisors who complete five courses in the Princess Cruises travel agent training program are considered First Officers. Those who complete 11 courses are Staff Captains; 18 courses earns a Captain designation; and 25 courses earns advisors Commodore status.

Status also earns advisors Continuing Education credits with The Travel Institute and the Association of Canadian Travel Agencies (ACTA), and CLIA credits toward an ACC or MCC.  For instance, reaching First Officer status earns advisors 2 CEUs with ACTA, while getting to Commodore status earns advisors 10 CEUs with the Travel Institute, 8 with ACTA, and 10 with CLIA.

Other perks that can be earned as advisors move through OneSource Academy include Princess Captain’s Circle benefits (gold for First Officer, Ruby for Staff Captain, Platinum for Captain, Elite for Commodore); a Commodore Marketing Kit; priority placement in Princess’ Travel Advisor Locator; and more.

Princess Cruises Travel Agent Rates & Fams Princess Cruises travel agent rates can be found on OneSource, but generally work like this: for every four deposited agency client bookings made within the last 365 days, the agency is eligible for one travel advisor bookings, up to a maximum of 50 travel advisor rate bookings within a 12 month period.

Princess also offers limited-time, special rate cruises on a seasonal basis, which agents can use for a balcony stateroom and pay only for taxes, fees and port expenses (as well as onboard expenditures and amenity bundle upgrades).

As for fams, Princess occasionally offers Seminar at Sea (discount rate/hosted) trips or hosts advisors on inaugurals. Both are invite-only. Interested advisors should contact their BDM to find out more. 

Princess Cruises Travel Agent Sales Reps In the Americas, Princess Cruises has 31 business development managers covering the United States and Canada, as well as five BDMs covering charters, incentives and national accounts.

Princess Cruises Travel Agent Marketing Assistance Travel advisors can find a plethora of marketing support on Princess’ OneSource travel agent portal, including access to customizable flyers, social media tools, digital logos, photos and videos and more.

Princess also offers a “generous” coop program and the line’s BDMs can set up individual agency training, as well as collaborate on marketing plans or offer design team assistance.

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Polar Online Help

The Best Online Booking Tool. Period.

Start using the cruise industry's most advanced booking tool. POLAR Online is our online tool built exclusively for travel consultants.

Powerful features to make cruise selling easier than ever.

• Sort sailing search results by price.
• Cruisetour search no longer requires a tour number.
• Quote a rate from available hotels before booking confirmation.
• Innovative UPSELL feature helps you move clients to a higher category.

No need to call reservations, POLAR Online provides access to all fares.

• Access all past passenger promos, including email and mail promotions.
• Search all agency promos, or use Best Buy to quickly find the best deal.
• View rates and book Segments of a World Cruise.
• Create fare comparisons to compare promos by category.

Save time by using POLAR Online to manage your bookings.

• Extend options.
• Change sailing on deposited bookings.
• Check and Print your client's Boarding Passes.
• Automatically charge final payment to your client's credit card.
• Click here for a step-by-step guide of functions only available online.

You may also use the quick links on the left of the page to learn about specific options.