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Post Office Travel

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Post Office Travel Money Card   Reviews

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Reviews 4.0.

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No fees and easy to use

The Travel Money Card was so easy to use and having the physical card as well as the app meant my husband and I could pay for things from the same account when needed. There are no transaction fees as there are with most bank cards used overseas so would definitely recommend and use next time we go abroad.

Date of experience : March 02, 2024

Used first in 2023 and then raised my…

Used first in 2023 and then raised my concerns (cost of withdrawals and inadequate daily withdrawal limits) but apparently both outside of Post Office control - fair enough. Getting ready for 2024 travel, first found a newer App was required but it's not compatible with my not ancient tablet. Secondly getting verification after loading the new App on my mobile failed as no emails were received (yes I checked in Spam folder etc.) Finally only resolved by linking to an alternative email address. If I wasn't concerned about possibly running out of money abroad I'd have given up on this card by now and dread further problems if I do need to add credit whilst abroad and hope that it shows immediately and emergency withdrawal is possible.

Date of experience : April 09, 2024

Post Office money card account. Problem logging in.

Having activated my new account, my attempts to log in, using my smartphone, are persistently met by your pop-up message "Something went wrong. We're experiencing a systems error. Please try again later." Even your helpline phone receptionist couldn't resolve it (though she was very patient. We tried numerous attempts to uninstall & re-install the app). It still doesn't work. I cannot log in to my account.

Date of experience : April 05, 2024

Very to use and safe to use easy to…

Very to use and safe to use easy to convert money to the currency where your going to visit, you dont have the headache of finding a money exchange shop etc even if you lose your card u can block it etc i would defo recomend to use when going abroad

Date of experience : March 01, 2024

so far, so good

I am an older person and view apps and phone banking as necessary evils and with great distrust. However it is almost impossible to live without them and some products do help make life easier. This is the premise behind the PO Travel card which allows you to carry foreign currency in the equivalent of a use-abroad deposit account card. While it wasn't entirely pain-free to set up it was bearable with minimal faff, and it worked 100% the small handful of times I tried it in shops abroad. Assuming the remainder of the currency I put in that card does not vanish before I next go abroad I will continue to use it. I'm unsure of the exact advantage it gives over my UK bank account card and using that abroad, perhaps not getting fleeced by fluctuating exchange rates. I was told it is more efficient than just buying a wad of Euros at the Post Office.

Date of experience : April 01, 2024

Mixed experience once abroad

Mixed experience once abroad. In France there was no problem using the card for any transaction. In Netherlands however it was declined in 50% of transactions in tourist cafes, pubs and restaurants. Mastercard needed for back up.

Date of experience : April 06, 2024

Reply from Post Office Travel Money Card

Hi, I am sorry to hear that you experienced your Travel Money card declining in tourist cafe's, Pubs and restaurants in the Netherlands. Can you please call us on 0344 335 0109 and we will be happy to have a further look into this for you.

Straightforward to set up.

Straightforward to set up the Travel Card: user-friendly interface, easy to understand and easy to use when completed.

Travel Money cards - Easy to set-up and use

The Travel Money cards are very easy to set-up and use. It means that you do not have to use your own debit or credit cards when travelling, making it safer for you to pay for things abroad. The website was easy to use and the cards arrived very quickly.

Date of experience : March 27, 2024

Poor. Will be pursuing refund. Contactless not working in Singapore

Trying to use in Singapore for my son on MRT. The contactless doesn't work. Checked at the MRT customer services. If I try to login to the app, it says I can't because I might be using a VPN. I'm not. I'm just on Singtel 4G. What's the point in blocking the app from a foreign country?? So I cannot take a look or get support on the app. All in all, a poor experience and will pursue a full refund when I'm back.

Used my card for the first time in…

Used my card for the first time in Portugal and found it extremely easy and hassle free, it will be my method of payment when abroad from now on.

Date of experience : March 14, 2024

app won't send verification email

Not even worth a one star! App wants me to verify by sending an email but the email is never sent! Previous app worked perfectly

Excellent Service

The lady who dealt with my enquiry was very patient and informative all the way through and nothing was too much trouble for her.

Date of experience : March 30, 2024

This card is great

This card is great, no hidden charges when using abroad and easy to set up and use.

Date of experience : March 06, 2024

Lessons in travelling

I've found the Post Office travel money card very useful and easy to use on two European trips in the past four months. For a number of reasons my current trip, to Australia, has not been so smooth. I found it impossible to top up on either the app or the website, which proved to be my bank's fault - it declined the transaction, despite having allowed it in the past. The TMC app and website fell short by not explaining at all why things were not working out. And I fell short by switching off my UK phone SIM card to avoid international call rates, which meant that I couldn't receive messages from my bank which would have explained why I couldn't top up. So, faults with me, my bank and (really least of all) the TMC, all now resolved.

Date of experience : March 21, 2024

I wouldn't go on holiday without it!

I've had my Post Office Travel Money Card for years and carry all my holiday spending money on it. Its so easy to use and I've always been able to access cash if I've needed it, from an ATM. The App makes everything easy to manage and I can transfer from my bank whenever I need to because who sticks to budget when they're on holiday?! 😅

Date of experience : March 05, 2024

Thank you so much for your great review and feedback, it really helps us. It's really good to hear that you have been using your Travel Money card for so long with us, so thanks again and we hope that you continue to enjoy it for many more years!

Great customer service for Travel Money

Went in to my village Post Office to ask how many Euros I would get for £400, I was asked if I would be using any credit or bank cards whilst on holiday and I said yes, the very pleasant counter person gave me details about the Post Office Travel Money Card and explained the safety benefits of the card rather than taking all cash or using bank/credit cards, they also told me about their Travel APP which I can use to see transactions or top up the card with more currency in the future, I was also told that if I buy over £700 I would get a much better exchange rate. I decided to take the Travel Money Card, I got an exchange rate of just over 1.12 for £700 of Euros on the card rather than a rate of 1.05 had I taken just £400 in Euro notes. Thank you for the great advice and service.

Date of experience : March 04, 2024

Thank you so much for your great review, it really helps us and we hope that you get to enjoy using your Travel Money Card again soon!

Excellent service

spoke to a real person, within a few minutes of calling . Was very helpful and sorted the problem quickly.

Date of experience : March 25, 2024

TMC the best

Great travel money card and app to use on your phone and you benefit with the best exchange rates. You can have multiply currencies and switch between them. The card can be top up online, in branch or via your bank if linked even when on holiday.

Thanks so much for your great review, we're really pleased that you enjoy your Travel Money Card

Quick and easy way of preparing for…

Quick and easy way of preparing for holiday spending.

Date of experience : April 02, 2024

Very easy to use app

Very easy to use app. Modern look, information readily available. Great features eg balance check, spend, freeze/unfreeze card. Excellent app.

Thanks for the great review and feedback, it's really useful to us!

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• Travel Money

Keep the essentials for your trip all in one place:

Top up and manage your Travel Money Card

Buy travel insurance and check it on the move

Book holiday extras like airport hotels and parking

Simpler, safer holiday spending

Buy, activate, top up and manage your Travel Money Card – for safe, easy payment anywhere in the world.

Use the app to move funds between 22 currencies to suit your travel plans. Check your balance, transactions, PIN and daily exchange rates. Make secure payments using your phone or smart device. Freeze your card instantly if needed. And add it to your Apple Wallet or Google Wallet™.

Holiday protection in your pocket

Use the app to buy, check and renew Post Office Travel Insurance for confidence and convenience on your trip.

Get a quote and buy for cover directly in the app or link it to your existing policy. Download your policy documents if needed. You can even renew annual-multi trip policies too.

Add holiday extras with ease

Book and manage the extras that make your holiday effortless. Airport parking and hotels, lounge access and even a fast track through security. Plus, transfers and car hire to get you where you’re going.

New-look travel app out now

Our revamped travel app’s out now. It makes buying, topping up and managing Travel Money Cards with up to 22 currencies a breeze. Buying and accessing Travel Insurance on the move effortless. And it puts holiday extras like airport hotels, lounge access and more at your fingertips. All with an improved user experience. Find out what’s changed .

Download the app

The Post Office travel app is free to download to both Apple and Android devices. Get it from your store of choice and start using it today.

Take a Travel Money Card

Go cashless with our prepaid, contactless Mastercard® that holds up to 22 currencies. Simple and secure holiday spending you can manage in-app.

Need some help?

We’re here to help you make the most of your Travel Money Card – or put your mind at ease if it’s been lost or stolen

Lost or stolen card?

Please immediately call: 020 7937 0280

Available 24/7

To read our FAQs, manage your card or contact us about using it:

Visit our Travel Money Card support page

Other related services

Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. 900412). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Google Pay is a trademark of Google LLC.

* Read the full terms and conditions .

Post Office Travel 4+

Travel money card & insurance, post office limited.

• #97 in Travel
• 4.5 • 7.6K Ratings

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Description.

Buy, add, and manage your Travel Money Cards, travel insurance, holiday extras and more all in one place. Take the new-look Post Office travel app on your adventures today.  Combining all the travel features our loyal app users love, this refreshed version’s now cleaner and simpler to use. So, it’s even easier to relax on your travels.  Do all this on the move   Manage your Post Office Travel Money Cards  · Buy and activate new cards in the app   · Add existing Travel Money Cards   · Top up with any of 22 currencies, including US dollars and euros  · Swap funds between different currencies   · Check your PIN, balance, spending, and daily exchange rates  · Freeze your card for security or to limit your spending  · Add your cards to your Apple Wallet   Buy and check your travel insurance  · Get a quote and buy cover – plus any add-ons to tailor it to your trip  · Link the app to your existing Post Office Travel Insurance policy  · View and download your policy documents  Get those holiday extras sorted  · Book parking at 60 UK domestic airports  · Find great deals on airport hotels  · Check into lounges at 100+ airports  · Fast track your security checks at 11 UK airports  · Book airport transfers to your holiday accommodation  · Hire a car with leading brands in over 60,000 locations  What to do now  Download the Post Office travel app today. Order or link your existing Travel Money Card and Travel Insurance policy.  Or order a Travel Money Card at your nearest Post Office branch. 

Version iOS App version 461.2

Bug fixes and performance improvements, all to make your experience the best that it can be. Recent updates include fixes to Apple Wallet, sign up and login journeys.

Ratings and Reviews

7.6K Ratings

Post office travel application

Now, the post office application has been very useful, as one can top up money whilst travelling as well as check ones balance on the travel money card. In conclusion, lastly, I found the travel money card particularly useful on 16th November 2019, evening time as one can search for useful tips and questions that one maybe concerned about before travelling, during and after travel, and for me, I found this application extremely useful, as there was information I needed to know before my travel, such as the currency of the country I am travelling to, and where to obtain the currency of the country I am travelling to shortly. Moreover, I thank the developers for making this useful, and appropriate travel application as I believe it is a safe as well as secure method of travelling with money, to the country of ones choice instead of carrying loads of cash around in different currencies, and risking theft issues or lost issues. Also, I found the help and advice section on the website useful, as I had forgotten my PIN number as I never used my travel money card for a while, and I was able to call up a number from the travel money website, and follow the on phone instructions to retrieve my PIN number once again. Next, thank you developers for making this travel application once again. Many thanks Hannah Boyce

Developer Response ,

Thanks very much for the fantastic feedback, glad you like the app and the product.

Dreadful new App not working for 3 days now

Rang customer services 3 days ago now as newly downloaded App top up button gives an error that it can’t fetch the rates right now so have to go on main website to do that. Then when you use the card it doesn’t update the balance. It retrieve the pin either. The card was then unsupported in an ATM when I tried doing a balance enquiry. Different information from service staff who told me I needed to load another £50 minimum on card and buy something using chip and pin to use card for for first time. However that’s £3 commission just to load on £50 of your own money ! I don’t even need sterling on the card as the whole point is for using it abroad to TRAVEL!! So I had already bought Euros. The lady in the post office said I can’t use the card at all for online purchases however I managed to pay for my holiday eventually over the phone in euros once they had removed the security 3 times! A smarter assistant also said I don’t need to add sterling to buy something in U.K. - the euros will auto convert- which they did. Still stuck with a non working app and took 3 hours to finally get the card loaded and working to pay for holiday. Agh. Why so complicated

Thank you for your feedback. This will be shared with our development teams who are committed to improving the app experience for all.

Thank You Post Office

Local main clearing bank closed its branch. Called into the post office for some euro as the rate was in line and it was convenient accessible and handy and I was in a hurry. The staff were friendly, practical, product knowledgeable and the advice, service and overall helpfulness was first rate. I’m currently overseas and have used my card without problem; I have topped up using the app, again with no apparent problem. I don’t have the worry of carrying a lot of cash or suffering retailer ripoff rate charges. So overall a great service. Thank you Post Office, Boroughbridge, North Yorkshire. PS. I’m an older less tech savvy person so I would recommend this travel aide to all ages.

Thanks very much for your review. Hope you had an amazing break

App Privacy

The developer, Post Office Limited , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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• App Support
• Privacy Policy

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Australia Post Travel Platinum Mastercard®

A prepaid travel card with 11 currencies to load from, giving you confidence when spending overseas.

• About Australia Post Travel Platinum Mastercard
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The ideal prepaid card for overseas travel

Travel smarter with our Australia Post Travel Platinum Mastercard, a reloadable, multi-currency prepaid card that’s accepted wherever Mastercard is, worldwide 1 . Easily swipe or tap in-store, use online and withdraw money from ATMs 2 .

Load up to 11 currencies. Easily switch between USD, EUR, GBP, NZD, THB, CAD, HKD, JPY, SGD, AED and AUD on your travels.

Lock in your exchange rates. Know exactly how much you have to spend online or in-store with locked-in exchange rates 3 .

Travel safely. With no link to your bank account and Mastercard’s Zero Liability 4  protection against fraud and other unauthorised transactions. 

Total control.  Manage and load your prepaid travel money card on the go via    ‘ My Account ’ or the Australia Post Travel Platinum Mastercard app. 

24/7 global assistance. Card lost or stolen? Call for a replacement anytime. You may also be eligible for emergency funds assistance 5 .

Managing your travel money just got easier

Our Australia Post Travel Platinum Mastercard app makes managing your travel money faster and easier. Check your balance, reload in-app, track your spending and switch between currencies.

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Travel Platinum Mastercard in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131. Australian Postal Corporation (ABN 28 864 970 579, AR No. 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). You should consider the Australia Post Travel Platinum Mastercard Product Disclosure Statement (PDF 248kB)  and Financial Services Guide (PDF 72kB)  before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

View the Target Market Determination (PDF 88kB)  for this product.

If you click on links to Australia Post Travel Platinum Mastercard you will be leaving the Australia Post site and be directed to a third-party site to place your order and complete your purchase. Please see the terms and conditions of the third-party site for further details.

1 The ATMs and POS terminals are not owned or operated by Australia Post, the Issuer or Mastercard Prepaid Management Services and Australia Post, the Issuer and Mastercard Prepaid Management Services are not responsible for ensuring that they will accept the Card

2 Some ATM operators may charge their own fees and set their own limits.

3 Lock in your exchange rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.

4 Further information relating to Zero Liability card protection can be found at the Mastercard website .

5 T&Cs apply. Customers must contact Customer Service to report lost or stolen cards. Emergency cash can be arranged up to the balance of your Australia Post Everyday Mastercard, subject to availability of funds at the approved agent location.

For a full list of Fees & Limits, refer to the Product Disclosure Statement (PDF 258kB) .

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Travel Platinum Mastercard in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131. Australian Postal Corporation (ABN 28 864 970 579, AR No. 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). You should consider the Australia Post Travel Platinum Mastercard Product Disclosure Statement (PDF 248kB)  and Financial Services Guide (PDF 72kB)  before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Travel smarter with our prepaid travel money card

Buy your Australia Post Travel Platinum Mastercard® at a participating  Post Office  or online .

Register / Activate

Register  your prepaid travel money card online.

If you purchased your card online, you’ll need to activate it.

Load your card anytime online through ' My Account ', the Australia Post Travel Platinum Mastercard® app or at any participating Post Office .

Use your card wherever Mastercard is accepted 1 .

1 The ATMs and POS terminals are not owned or operated by Australia Post, the Issuer or Mastercard Prepaid Management Services and Australia Post, the Issuer and Mastercard Prepaid Management Services are not responsible for ensuring that they will accept the Card.

More information

• Product Disclosure Statement (PDF 339kB)
• Financial Services Guide (PDF 72kB)
• Target Market Determination (PDF 88kB)

Can't find an answer below? Call Card Services on 1800 549 718  within Australia or +44 207 649 9404  internationally for help 24/7.

If you have a transaction on your card that doesn't seem right, download the  disputed transaction form .

Frequently asked questions

Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as ​a team. We recognise their continuing connection ​to land, water and community. We pay respect to Elders ​past, present and emerging.

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If i lost my weekly card but i have the receipt (paid with credit card) - can i get a new one without need to pay again?

No, you can not get a new one without the need to pay again. The card is a non-personalized one and you will not be entitled for any refunds.

This topic has been closed to new posts due to inactivity.

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How credit cards can help you deal with lost luggage

There’s no faster way to ruin a long-awaited vacation than discovering that an airline has lost your luggage.

While the odds of that nightmare scenario happening are improving, more than 154,600 bags were mishandled by airline carriers in November 2023 alone, according to the U.S. Department of Transportation .

While more travelers are opting to fly with only a carry-on these days, that’s not always possible for extended vacations or during the holidays, when we tend to load up our bags with gifts for family and friends. So, what can flyers do to protect themselves against the agony of an AWOL suitcase?

For starters, many  top rewards credit cards already include surprisingly comprehensive travel protections, including  insurance coverage for baggage mishaps . Two types of luggage insurance typically offered include incidents of lost baggage and baggage that is severely delayed by several hours. For delays, that means your credit card issuer will often reimburse you for any necessities purchased while you wait for your bag to turn up — including those for toiletries, medication and clothing.

In the event that your baggage is lost indefinitely, you may be entitled to a full refund — so long as you purchased the flight with an eligible credit card and can provide adequate proof to support your claim. The extent of coverage varies by card. Generally,  premium rewards cards offer the broadest coverage. However, even premium credit cards have exceptions in place when it comes to jewelry, electronics and other high-value items.

Bankrate’s take: For expensive items or gifts you’re better off packing them in your carry-on. If you absolutely must check a bag, purchase excess valuation insurance from your airline. This will offer additional coverage beyond the airline’s standard liability.

How to file a lost luggage claim with your credit card issuer

As with most types of insurance, the process of filing a claim isn’t so straightforward. Prepare to wade through a lot of fine print . For example, to qualify for coverage, some cards require that you’ve already paid for the entire cost of the flight, while others are OK with just partial payment.

Credit card baggage insurance typically provides secondary coverage — meaning you must first file your claim with the carrier responsible for the loss. In this case, that’s your airline (though it can also include cruise ships and trains). Once you’ve determined your bag indeed has been lost, do not leave the airport without filing a missing baggage report at your airline’s baggage desk. Smaller airlines may not always have a dedicated baggage desk and may instead use contractors that handle baggage services for multiple carriers.

Keep in mind: Most credit card baggage delay coverage typically kicks in after your bag has been missing for longer than six hours, after which you may be reimbursed for necessities. However, this benefit is usually capped at $500 per ticket, so it’s by no means an invitation to shop until you drop.

While the majority of missing bags are only temporarily lost and eventually located by the airline, that’s not always the case. Some airlines will consider your bag permanently lost after 14 days, though here, too, that number can vary by carrier. Once this occurs, you’ll need to file a second, more detailed claim with the airline, often providing an itemized list and receipts to prove the value of the missing contents. Remember, the value of your items depreciates after purchasing, so don’t expect to get back exactly what you paid for a pair of jeans two years ago.

Once you have confirmation of the claim you’ve filed with your carrier, you can contact your benefits administrator to begin a claim with your credit card company. The allotted window for making your lost baggage claim will vary by card. Most range from 20 to 90 days from the date your bag went missing.

In addition, every credit card has slightly different requirements regarding what documentation you need to submit with your claim. Besides your original claim to the airline and original receipts, you may be asked to provide a travel itinerary, card statement with your flight purchase and proof of any reimbursements made by the airline.

Best credit cards for delayed or lost luggage insurance

Lost luggage prevention 101.

As the saying goes, an ounce of prevention is worth a pound of cure, and there are measures you can take to minimize your odds of losing a bag or at least make it a little easier to recover if it does go missing.

• Make your bag easy to identify . Attaching a luggage tag with your name and address is a great start, but those tags can easily fall off in transit. For that reason, you should include an additional means of identification inside your bag. A simple sheet of paper with your name and address will do just fine. And because so many bags are identical, adding some easily-identifiable flourish — like a tassel or a sticker — can go a long way in making your bag easier for baggage handlers to spot.
• Choose your route wisely . When you have to rush to make a connecting flight, so does your bag, and that’s just one more stop where things can go wrong. So whenever possible, opt for a nonstop flight. Of course, not everyone has the luxury of living near a well-connected airline hub, but you can still be selective about which airports you connect through. For example, suppose you can choose between a connection in Dallas Fort Worth (DFW) or Newark (EWR) for a January return holiday flight. In that case, it’s probably a safe assumption that Texas will be less affected by the sort of winter weather chaos that could separate you from your bag.
• Photograph the contents of your bag . When it comes time to file that claim, you’ll need all the evidence you can get to show exactly what was packed inside. Snapping a quick pic with your phone can help jog your memory later should you need to provide an itemized list.
• Use tracking devices . The Apple AirTag allows flyers to track the precise location of their luggage from drop-off to carousel using the iPhone Find My app. The small, disc-shaped device works flawlessly provided it stays looped to the exterior of your bag, which isn’t necessarily guaranteed. To prevent it from being stolen or becoming detached, you’re probably better off keeping the AirTag tucked away inside your suitcase. Note that AirTags use a lithium battery, but it’s well within the Federal Aviation Administration (FAA) allowance of 0.3 grams, making it safe to fly with.
• Download your airline’s app . Having your airline’s app downloaded on your phone can help streamline everything from check-in to ancillary purchases, but some airline apps also alert you when your bag has been loaded onto an aircraft.

The bottom line

With passenger numbers soaring and airports continuing to struggle with staffing, it’s better to face travel knowing you might experience an ugly scene at the baggage carousel. Before you dash off to the airport, though, do your homework. Understand the  travel protections your credit card provides for lost luggage and delays. Visit your airline’s contract of carriage online, and get familiar with its liability policies and resolution process. And, if possible, pack any electronics, gifts and valuables in your carry-on, and be sure to document the contents of your checked baggage. In other words, plan for the worst and hope for the best.

For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

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Lost passport and Russian tourist visa :(

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This post has been removed at the author's request.

1. We are not officials here in the forum.

The exit visa is issued by whom ? Ask those people, and better to have some sort of a documentary proof to their answer

2. Unlikely - don't cry over the spilt milk, enjoy the rest of your stay

> I asked in case there are agencies which do this in St P. - trace lost documents for a fee maybe

Usually a passport, driver's license or any other document stolen with a bag etc. will be dumped by the thieves at the earliest opportunity, as it presents little value but a great risk to them if they are caught with it, as it immediately links them to a specific crime (unlike cash for example). In most cases (unless they dumped it into the river for example) those documents are very quickly found by someone, and usually this someone will either bring them to the police or try to contact the document owner in hope of reward. In your case I think the passport is very likely to wind up at the Indian consulate. If it doesn't happen soon, I would just kiss it goodbye.

I had the situation Marassa described, though NOT with a passport (one reason I strongly advise folks to NOT carry this with them - maybe a copy). Happened in a subway, and as Marassa said, they took some cash a Russian debit card, and dumped my wallet in the the trash. The police investigator rapidly went thru the station, and had folks check the trash, and he came back with two wallets, one mine.

In any event, Russians themselves are very sensitive to the hassle if one loses such important docs, and I think indeed are very likely to turn them into authorities. Wish you the best of luck recovering your docs.

"I strongly advise folks to NOT carry this with them - maybe a copy"

Always carry a photocopy of the passport and visa - not much weight, a lot of confidence

This topic has been closed to new posts due to inactivity.

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