nrma travel app

My NRMA 12+

Roadside help, benefits, nrma motoring + services, designed for ipad.

• #13 in Lifestyle
• 4.6 • 85.7K Ratings

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Description.

Roadside help, travel, benefits and EV charging The My NRMA app allows you to request roadside assistance and charge your EV, plus earn cashback, discover benefits, new experiences, and opportunities to volunteer in the community. Not a My NRMA member? Get the app to join today. Be rewarded Explore exclusive perks across the NRMA family, redeem thousands of benefits with some of Australia’s biggest brands, and search for nearby discounts on fuel, food and parking. Roadside assistance Easily request roadside assistance or order a replacement car battery in the app and we’ll come to you. You can even track us on our way. My cashback Get cashback every time you shop with one of our cashback partners in store or online via our app. From food and beauty to electronics and clothing, there are so many ways for you to start earning. Electric vehicle charging Search for NRMA Electric chargers, check their real-time availability, track peak times, and receive updates on your charging progress. You’ll see more locations appear as we continue to roll out our network and integrate existing chargers into the app. Save on fuel Search real-time fuel pricing across NSW to find the best deal near you, including participating Ampol locations where members enjoy an exclusive discount. You can also search and pre-book parking in all major metro areas across Australia. Breathtaking travel inspo The app is jam-packed with travel articles and advice, collated content, and handy tools to help you plan your next trip. Volunteer in your community Browse opportunities to volunteer and get involved in communities across Australia, thanks to our partnership with GIVIT. FAQs Check out some common questions at http://mynrma.com.au/appfaqs Have some feedback? Contact us at [email protected]

Version 8.5.2

Bug fixes, stability improvements.

Ratings and Reviews

85.7K Ratings

A Lifesaver!

I took my girls out to the mountains today just for a drive because it was a lovely sunny day. Well I passed several petrol stations and even though I was low I thought I'd be okay, well, you know what thought did don't you sigh.. We picnicked then began heading home. I had stupidly decided to take a detour when looking for a nice place to picnic and then saw the light flashing on fuel. 🚨I had to get some fast! If I didn't have this app I surely would had been stranded so from my kids and I thank you🙏🙌 you may had saved our lives!! Why? Because not only being stranded with little fuel but driving in a panic 300mtrs up where I was going to drive, thinking it was a way out, was a cliff face, the app showed me I had to turn a different direction. I shudder to think what today may had turned out like. 😳 Whoddathunk an app would save our lives! God bless technology ~ Karen🌹

Developer Response ,

Hi Karen, We're loving the idea of taking a road trip and picnic with the family. It sounded like a great day and we are happy to know that the app was helpful with directions as well as showing you the nearest petrol station. If you did run out of fuel, the app also has a section to log a call for NRMA Members, so you'd never be stranded :) Keep up the road trips and know we are always here to keep you moving!

Almost useless

I use the app to maintain my insurance policies, I’ve never had to use it for breakdowns and insurance claims. Whenever I pay for my insurance thru the app via PayPal it takes takes the payment and then pops up with “oops something went wrong”, leaving me to wonder if my policy has been renewed. Still two weeks later the app states my payment is still due even though PayPal has processed the payment. I’ve contacted support and they assure me the policy has been renewed. I didn’t receive any payment receipt, and had to request thru support again for a copy. Their website is no better, when I log in it rejects my password, I have to reset it, when I switch back to the app it then rejects my new password and I have to reset it again, worst still when I request to send the reset link to my mobile nothing comes through at all. I have sent NRMA a 7 point list of issues thru there complaint link, the only response I got back is that I should raise my complaints to the parent company, where’s the ownership for handling complaints? I would rather bypass all their IT applications and phone the company direct, only I’ll have to wait for well over 30 minutes for an operator to answer.

Totally Useless So Far

Just adds another level of frustration to working online. Those glowing reviews for this app refer mainly to the excellent roadside service, which is available via a phone call talking to a nice friendly competent person. Full marks to them but no credit to this app, or to the NRMA’s other useless it options. I have been trying to register my OPAL card. No where on any web page was it explained how to do this, was this advertised on the app. A phone call to roadside assistance pointed that anonymous decal lead to the place to register. But before I can do this I have to register with NRMA despite the fact that the app knows who I am as does the NRMA. How else does roadside assistance know who I am? Then I register and am sent an email with a click on to activate my registration. But this link does not work: “the site you are looking for does not exist or is unavailable,”. I forget which. There is also another link to follow if I the activate account link does not work, but new link this does not work either. And here I am again wasting time, mental energy and damaging my peace of mind dealing with something that was once done easily face to face with a real intelligent and competent person, taking pleasure in helping their organisations clients.

Hello Fred, I am terribly sorry for the delay, but also apologetic to hear that you experienced issues with attempting to link your Opal card to your NRMA Membership. It sounds as though there may be an issue with the email activation and if you've already registered your email address ( which is need to access your Membership online and link your account). I hope you've been able to since resolve the issue, however if not, I am here to help. Please drop me an email at [email protected] with your Membership # and email address so I can hopefully help, otherwise our Membership team can also help too on 13 11 22 . - Paul

App Privacy

The developer, NRMA Motoring + Services , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy .

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Identifiers
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

• Developer Website
• App Support
• Privacy Policy

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About My NRMA

More data about my nrma, related apps.

My NRMA compared with similar apps

Common keywords of similar apps.

Nrma Search Travel Volunteer Fuel Request Opportunities Community Exclusive Food Chargers Check App Roadside Cashback Benefits Charging Assistance Ev Parking Track Electric Locations Australia

Keywords missing from this app

Car Find Aaa Insurance Charge Rewards Tesla Book Home Experience Vehicle Money View Access Auto Mobile Customers Features Service Make Pay Smart Airport Services Offers Recent Plugshare Stations Program Time Charger Wash Save Karma Energy Location Electrify Compatible

Google Play Rating history and histogram

Downloads over time.

My NRMA has been downloaded 920 thousand times. Over the past 30 days, it averaged 360 downloads per day.

Developer information for NRMA

[email protected]

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$ 65 /mo ($195 billed every 3 months)

$ 57.50 /mo ($690 billed every year)

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my nrma for Android

• V  8.5.2

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Softonic review

My NRMA App: All Your NRMA Benefits in One Place

The my NRMA app is an Android-compatible travel and navigation program developed by NRMA . It is free to download and provides access to all your NRMA benefits, allowing you to explore every journey with ease. The app offers real-time fuel pricing across NSW, including participating Ampol locations where members enjoy an exclusive discount. You can also search for the cheapest parking in Sydney and all major metro areas throughout Australia. Additionally, you can find nearby food, attractions, accommodation, and other benefits, and see if you can use your membership to save on them.

Furthermore, the app allows you to request roadside assistance or order a replacement car battery, and you can even track the assistance while it's on its way. With the app, you can redeem exclusive perks across the NRMA family, thousands of benefits with some of Australia's biggest brands, and search for nearby discounts on fuel, food, and parking. Lastly, the app is loaded with travel articles and advice, collated content, and handy tools to help you plan your next trip, as well as browse opportunities to volunteer and get involved in communities across Australia, thanks to their partnership with GIVIT .

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• my nrma for iPhone

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It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

This software program is potentially malicious or may contain unwanted bundled software.

Why is the software program still available?

Based on our scan system, we have determined that these flags are possibly false positives .

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It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

It’s highly probable this software program is malicious or contains unwanted bundled software.

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NRMA Help Hub

Get more from NRMA Insurance with rewards and features that can help you feel more in control

Unlock more than just peace of mind

An NRMA Insurance policy can offer peace of mind and cover if things go wrong, but it doesn’t end there. Eligible customers can also get access to Help Hub, our rewards program. You can get involved in Safety Challenges, make the most of available partner offers, and earn Help Points on activities we have from time to time. Help Points can be redeemed as eGift Cards from a range of selected retailers.

Perks we think you’ll love

Offers to help you save.

Access available partner offers, including discounts on products, subscriptions and other useful things.

Tools to feel more in control

Learn ways to prepare for unexpected events with Safety Challenges that help reduce risk in and out of the home. Only in the app.

Jump up the queue

Looking to get a new quote for a home, motor or CTP policy or update an existing policy over-the-phone? With  Priority Assistance †, you can save time by jumping up the queue and getting straight to business.

Earn and spend with popular brands

From time to time, we’ll have offers and activities available where you can earn Help Points. One point is valued at $1 – so if you have 20 Help Points saved, you could redeem a $20 eGift card from retailers such as Woolworths, Myer, Kmart and more! 

Ready to be rewarded?

Help Hub is free to join for NRMA Insurance customers and can be accessed via the NRMA Insurance app or online account . Some features aren’t available in the online account experience.

To sign up, you’ll need to:

• Live in Australia
• Have an active NRMA Insurance online account
• Have at least one active NRMA Insurance policy (or one of our other eligible products or services)
• Download the latest version of the NRMA Insurance app or join via web
• Read and accept the  terms and conditions

Your questions answered

Do help points ever expire do help points ever expire.

Yes. Help Points expire after 18 months from the date they are added to your account. So, make sure you make the most of them while they’re able to be redeemed.

I tried to join Help Hub but can't, how do I know if I'm eligible? I tried to join Help Hub but can't, how do I know if I'm eligible?

To be eligible to join Help Hub, you need to:  

• Have at least one active NRMA Insurance policy (you’ll need to be listed on the policy), or one of our other eligible products or services
• Download the latest version of the NRMA Insurance app or join via web.

Unfortunately, you won’t be able to join Help Hub if you  only :  

• Have shared or third-party access to policies in the NRMA Insurance app or in your NRMA Insurance online account
• Have an active NRMA Membership (Roadside assistance)
• Hold a Motor Accident Injuries (MAI) Insurance policy in the ACT.

Is Priority Assistance always available for Help Hub users†? Is Priority Assistance always available for Help Hub users†?

Priority Assistance is our telephone support line that allows Help Hub users to skip the queue and get help sooner if you want a new quote for a Motor, Home or CTP policy, or to amend your current policies or update your CTP details. It’s available daily from:

• 7am–10pm AEDST in NSW, QLD, ACT or TAS
• 7am–7pm AWDST in WA
• 8am–8.30pm ACDST in SA or NT.

It’s important to remember that sometimes Priority Assistance may not be available, such as Good Friday and Christmas Day. It may also be unavailable:

• During a major weather event, natural disaster or other catastrophic event
• Due to technical issues.

What's the difference between Help Hub and My NRMA? What's the difference between Help Hub and My NRMA?

Help Hub is a rewards, safety and engagement program offered by NRMA Insurance. 

My NRMA is a separate membership program offered by National Roads and Motorists’ Association Limited trading as NRMA* which is separate and independent from NRMA Insurance.

NRMA Membership is provided by National Roads and Motorists’ Association Limited trading as NRMA*, which is separate and independent from NRMA Insurance.

If you  only  have an active NRMA Membership, you’re not eligible to join Help Hub. For more information,  read our Help Hub and Conditions .

What other features does Help Hub, the NRMA insurance rewards program, offer? What other features does Help Hub, the NRMA insurance rewards program, offer?

Along with our Safety Challenges, offers and Priority Assistance, you can also subscribe to receive Weather Alerts. This feature notifies you when a large hail event is expected in your nominated location so you have time to prepare for it.

If your question isn’t listed here,  try our support for Help Hub page .

You might also be interested in...

NRMA Insurance options

Explore insurance options for your home, car, business, travel and more. Purchase an eligible policy with us, and you’ll be able to sign up to our rewards program, Help Hub.

Helping you feel good

From travel tips and sustainability suggestions to stories of success; immerse yourself in articles, videos and interviews with The Hub, NRMA Insurance’s online magazine.

Help and support

Whether it’s updating your details, managing your policy or learning how to make a claim, we’re here to help. Find answers to frequently asked questions and how to get in touch with us today.

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Current Processing Times (applied on or after December 18, 2023)

About our processing times.

• Include the time your application is at one of our passport agencies or centers. 
• You may get your passport on a different date than your family member or friend.
• Mailing times are not included in processing times . Consider the total time it will take to receive your passport when you are booking travel. 
• It may take two weeks for your application to get to us, and two weeks for you to get your passport after we mail it. 

Previous Processing Times

I applied between november 6, 2023 and december 17, 2023.

Routine : 7 to 10 weeks

Expedited : 3 to 5 weeks

Expedited at Agency : Must have international travel within 14 calendar days

How to Get your Application Status

You can get a status on the day we received your application in our system, or the day we processed your request for expedited service.

Online Passport Status System : Enroll in email updates about your status

Application Status page : Find out the status of your passport application 

Frequently Asked Questions

I need my passport sooner than i thought. what should i do.

Call the National Passport Information Center at  1-877-487-2778  ( 1-888-874-7793  TDD/TTY) to request expedited service for an extra $60. You may also add a 1-2 delivery service of your completed passport book for an extra $21.36. One-to-two day delivery is not available for passport cards. We only send cards via First Class Mail.

Can I pay for faster delivery and return shipping?

Yes. You may choose one or both of the following shipment options:

• Delivery to us : Use Priority Mail Express for faster shipping. The price for this service depends where you live.
• Return to you : Pay $21.36 for 1-2 day delivery. This means you will receive your passport   1-2 days after we send it. Include the fee with your passport fee in your check or money order payable to the U.S. Department of State for fastest return shipping. Do not submit a return envelope to us with postage pre-paid. 

You may receive your passport and the supporting documents in separate mailings. If you are renewing a passport card, we will send it to you via First Class Mail. We do not use 1-2 day delivery services if you only applied for a passport card.

Why do your processing times change?

We change our processing times as demand for passports changes during the year. From late winter into summer, demand for passports is generally higher than other periods of the year. Plan ahead and apply during our slower season from October through December. 

What happens to my processing times if I receive a letter or email requesting more information?

If you receive a letter or email requesting more information to complete your application, respond as soon as possible. If you receive this letter or email, it may take longer to get your passport. Follow the instructions in the letter or email, and go to our Respond to a Letter or Email page for more information.    

I received an email from [email protected] reminding me to renew my passport. Is this legitimate?

Yes, this is our email and the links in the email will take you to this website. We are emailing customers who have passports expiring in the next year and reminding them to renew. The subject line of the email will be:

• Act Now - Renew Your U.S. Passport!, or
• Act Now - Renew Your Child's Passport!

Make An Appointment at a Passport Agency or Center

We have two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service . You cannot walk-in. 

Not Yet Applied : Make an appointment online

Already Applied : Call  1-877-487-2778 . Se habla español.

If you are deaf or hard of hearing, call  1-888-874-7793  for TDD/TTY teletype services. 

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