hsbc mastercard travel pass app

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HSBC Premier Mastercard® benefits

At HSBC Premier, we continue to focus on the most important economy in the world. Yours. That’s why we would like you to enrich your traveling experience by making your HSBC Premier Mastercard Credit Card your travel partner.

We would like to Introduce to you these exclusive travel benefits you get to enjoy as an HSBC Premier Mastercard Credit Cardholder:

Mastercard Travel Pass

Enjoy access to more than 1,300 airport lounges worldwide through its app, a first-of-its kind digital solution for a seamless airport experience. This is an opt-in benefit for our HSBC Premier Mastercard cardholders.

• Access to over 1,300 airport lounges worldwide
• Lounge access fee of USD 32 per person, per visit, which will be chargeable to your card
• Easy access with a seamless Mastercard Travel Pass mobile app with QR code that you can present to access the lounge  

How To Access Your Benefits

• Download the “Mastercard Travel Pass” app from “Google Play” or “App Store”.
• Register your Premier Mastercard Credit Card
• To access participating lounges, find lounges near you through the Mastercard Travel Pass Mobile App
• Generate and present the app QR code or membership number to the lounge receptionist to access the lounge
• Aside from participating lounges, you can also view exclusive offers from top airport dining and spa merchants
• Terms and Conditions   Terms and Conditions for LoungeKey.

Connect with us

Mastercard Travel Pass 4+

Discover a new way to travel, dragon pass company limited.

• 4.6 • 1.4K Ratings

iPhone Screenshots

Description.

By downloading the Mastercard Travel Pass app you can enhance your airport experience and relax in your choice of lounge or restaurant before your flight. Unwind and make travelling something to look forward to with your new favourite travel app. This program is only eligible to Mastercard holders as stated in the terms and conditions of your issuing bank. Before installing the app, please check your eligibility with your issuing bank

Version 1.5.1

We have updated our app to include the Thai language

Ratings and Reviews

1.4K Ratings

Apple wallet support

The app is good with basic feature , it does what it’s suppose to do. My only complaint is why the card is not compatible with Apple or Google Wallet. Because honestly I would rather have all my digital cards in one place rather than juggling between apps or screenshots to just access my cards

Developer Response ,

Thank you for your feedback. We are sorry to hear that you have experienced difficulties with the Mastercard Travel Pass app. Unfortunately the Apple Wallet has not been implemented in the app yet, however, we take all feedback onboard and are continually working to improve the app. We will pass your feedback to our Product team for future enhancement. Please make sure that the version of your app is always up to date to see further changes. If you have any further feedback or any issues please contact your issuing bank. Many thanks

App not available in App Store search

App does not show up in App Store search, getting error message that app is not available in my region. Tried both United States and United Arab Emirates region options.

Thank you for your feedback. Please kindly note that this app is designated for registration of the MasterCard cards issued by various banks of specific countries/regions. Please contact your issuing bank to make sure you download correct mobile app to provide you with benefits that your MasterCard offers. Many thanks

Literally does not work

The app literally does not work. Not only does it error out showing the “not connected to the internet” message as other users mentioned, but also when it does finally connect, you cannot sign up properly because of their mandatory field: “card issued by country”, where the Dropdown Menu is blank. This is such a disappointment given how expensive the card fees are.

Hello, Thank you for your comments. We are sorry to hear that you are having an issue with our app. Please reach out to your issuing bank and they can assist you further.

App Privacy

The developer, Dragon Pass Company Limited , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

• App Support
• Privacy Policy

More By This Developer

Visa Airport Companion

Dragonpass龙腾出行-全球贵宾出行服务

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Airport Companion

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HSBC VIP Travel and Expense Card

HSBC VIP Travel and Expense Card: Introducing the perfect travel companion – your new HSBC VIP Travel & Expense Mastercard© credit card.

Designed to make your business travel as convenient and seamless as possible, your new card includes exclusive benefits, such as airport lounge access, trip delay and cancellation insurance, complementary Boingo Wi-Fi in all major airports, premier customer service access and more.

Travel boldly with the card that offers benefits beyond the ordinary with the HSBC name that is instantly recognized and respected around the globe.

Introducing the perfect travel companion – your new HSBC VIP Travel & Expense Mastercard© credit card.

Mastercard© Coverage Brochure (PDF, 1.29MB)

Mastercard© Guide to Benefits (PDF, 389KB)

Mastercard© Guide to Benefits – Trip Cancellation & Trip Interruption (PDF, 1.43MB)

To file a claim visit: www.mycardbenefits.com or call 1-800-Mastercard

Mastercard Concierge

Priority Pass Registration

Priority Pass Member Support (FAQs, Priority Pass App, Contact)

Flight Delay Pass Registration

Flight Delay Pass Terms of Use (PDF, 438KB)

Boingo Wi-Fi for Mastercard Cardholders

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HSBC Elite Credit Card

Unlimited rewards points with no expiration.

Earn 50,000 Rewards Bonus Points worth $750 in airfare – when booked online through HSBC Travel from Rewards – after spending $4,000 in the first 3 months of account opening 1

You’ll earn 3× Rewards Points on new travel purchases – including airline, hotels, and car rentals

2× dining Points

You’ll earn 2× Points on new dining purchases

1× Points on all other purchases

You’ll earn 1× Points on all other purchases

• Add authorized users for $65 each 2

No Foreign Transaction Fees

• Competitive, variable APR of 21.24% to 25.24% † 2   on Purchases and Balance Transfers

Redeem your points for rewards 

Redemption options.

• Redeem Points for flights, hotel reservations and car rentals using our online travel site 3
• Book your own airline travel, and receive a statement credit to reimburse the cost 3
• Transfer your Points to air miles with participating airline partner 3

Cash Rewards

• Reward yourself with cash back 4
• Direct deposit to your HSBC bank account 
• Statement credits can be applied to your HSBC card account

• More than 100 brands in variable denominations 3
• Find the perfect fit across dining, travel, shopping, and entertainment 3
• Macy's, Starbucks, Home Depot®, Amazon.com, and Best Buy® are a few of the most popular in this vast collection 3

Merchandise

• A collection of over 3,000 items with new ones added every week 3
• Shop categories from luggage to electronics, kitchenware to fashion, and everything in-between 3
• Find top brands including Bose, Apple, Tumi, Dyson, Kate Spade New York, and many more 3

Explore this card

Travel benefits, everyday values and experiences, peace of mind.

$400 in Travel Credits

Up to $400 per year for all airfare, hotels and car rentals  booked through HSBC Travel.

Unlimited Lounge Access

You and one guest get complimentary, unlimited access to 1,000+ airport lounges provided by  LoungeKey™.

Mastercard Travel Rewards

Get exclusive offers from top brands in over 15 countries outside the U.S. including France, Hong Kong, U.K. and more when you use your HSBC Elite or Premier Credit Card. 3

Rewards For Miles

Transfer your Points into any of the Rewards for Miles partners’ loyalty programs.  We have expanded the program to now include 11 airlines and 2 hotel partners.

•   How to use How to use Modal link

View more travel benefits 

There are no added costs when using your card to make purchases in a foreign country.

Trusted Traveler

You are eligible for either one Global Entry® Application Fee Statement Credit, up to a maximum of $100, or one TSA Precheck Application Fee Statement Credit, up to a maximum of $85, every 54 months 8 .

MasterRental TM Coverage Provides protection for physical damage and theft to most rental vehicles 5 .

Mastercard Travel & Lifestyle Services TM  Connects you with access to luxury travel benefits, amenities and upgrades at some of the most sought-after travel destinations either by phone, email or a personalized online platform 5 .

Travel Accident Insurance Receive accidental death or dismemberment coverage of up to $1,000,000 when traveling 5 .

Trip Cancelation Insurance Reimburses you for your prepaid, non-refundable expenses in case you have to cancel your trip for a covered reason 5 .

Hotel and Motel Burglary Insurance Get reimbursed up to $1,500 per claim for personal property stolen or damaged from your hotel or motel room as a result of burglary by forcible entry 5 .

Lost Luggage Insurance Get reimbursed up to $1,500 per claim for checked or carry-on luggage that is lost or damaged while traveling on a common carrier 5 .

Baggage Delay Insurance Get reimbursed up to $250 per claim for the cost of essential items such as clothing and toiletries if your luggage is delayed in getting to your scheduled destination 5 .

Mastercard ® Airport Concierge Enjoy a 15% savings on Airport Meet and Greet services. Arrange for a personal, dedicated Meet and Greet agent to escort you through the airport on departure, arrival or any connecting flights at over 450 destinations worldwide 6 .

World Elite Concierge Service Enjoy complimentary, 24/7 concierge service that acts like a personal assistant. Receive help with all your tasks, big and small: from travel planning, dining reservations, sporting events and show ticket reservations 6 .

Priceless Golf®

Discounted access to select golf courses, complimentary grounds passes for PGA Tournaments, Priceless Lessons with PGA Tour professional and much more.

Priceless Experiences

Get exclusive, once in a lifetime experiences in the cities where you live, shop and travel.

Complimentary ShopRunner membership for unlimited, free 2-day shipping and free return shipping at over 140 online stores.

Take 3 rides per month and receive a $5 Lyft App credit 5 .

Mastercard ID Theft Protection TM

If your identity is compromised, you’ll receive one-on-one support until your claim is resolved 5

Identity Fraud Expense Reimbursement

Provides expense reimbursement in the event your identity is compromised through identity fraud 5

Cellular Wireless Telephone Protection

Provides reimbursements up to $800 per claim if your cellphone is stolen or damaged 5

More peace of mind 

Purchase Assurance Covers most purchases from damage or theft within 90 days of purchase up to $1,000 5

Tap & Go® with any HSBC Credit Card

Tap & Go® contactless payments are faster than swiping or inserting your card for payment.

• Place – Simply place your HSBC Credit Card close to a contactless payment terminal
• Hold – Briefly hold your card close to the terminal until it confirms the payment with a green light or beep,
• Done – Follow the prompts, and you're done!

Thousands of merchants accept contactless payments – use your card wherever you see the contactless symbol.

† Summary of Terms can be accessed here

HSBC Elite World Elite Mastercard credit card Rewards & Benefits and Mastercard Guide to Benefits brochure can be accessed here .

How to apply

To apply for an HSBC Elite Credit Card, you must have a qualifying Premier or Private Bank relationship 7 .

New to HSBC

To apply for an HSBC Elite Mastercard credit card 7 , you must have an existing U.S. HSBC Premier checking account relationship. Explore the benefits today.

Existing HSBC Customer

Log on to Personal Internet Banking to apply for an HSBC Elite Mastercard credit card.

For Private Bank relationships, please see your Relationship Manager.

Phone Contact our 24/7 Premier Customer Relationship Center.

888.662.4722  (HSBC)

If you’re calling from outside the US or Canada, call

716.841.6866

Find the Wealth Center closest to you to apply in person.

• Wealth Center locator  

• Fraud Protection  

As an HSBC customer, you’re automatically enrolled in our fraud alert program.

• FICO®  

See your FICO® score for free, along with key score factors, on your monthly statement.

• Mobile Pay  

All HSBC credit cards are compatible with Apple Pay®, Google Pay TM , Fitbit Pay TM , Garmin Pay TM and Samsung Pay TM .

1 The 50,000 Rewards Bonus Points offer applies when you open a new HSBC Elite World Elite Mastercard credit card and charge the qualifying amount or more in new purchases (minus returns, credits and adjustments) within the first three (3) months from Account opening (“Promotional Period”). The 50,000 Bonus Points offer does not apply to account upgrades, account transfers, balance transfers, credit card checks, cash advances or overdrafts. Your HSBC Elite World Elite Mastercard credit card must be open and in good standing at the time of Bonus Points fulfillment. Allow 4-6 weeks after the Promotional Period has ended for the Bonus Points to post to your Account. Customers who have opened the same credit card product within the last 36 months are not eligible to receive the Rewards Program Bonus Points offer.

2  The information about the costs and benefits of the card described is accurate as of {{currentDate}}. The information may have changed after that date. To find out what may have changed, call 888.662.4722 (HSBC). A variable Purchase APR applies to credit card purchases and will be 21.24% to 25.24%, depending on your credit worthiness. A variable Balance Transfer APR applies to balance transfers and will be 21.24% to 25.24%, depending on your credit worthiness, for the HSBC Elite World Elite Mastercard credit card . The variable Cash APR applies to cash advances and is 30.24%. These APRs will vary with the market based on the Prime Rate. For each billing cycle, variable APRs are calculated by adding a specified amount (“Spread”) to the U.S. Prime Rate published in the Money Rates table of The Wall Street Journal that is in effect on the last day of the month (“Prime Rate”). If the Prime Rate changes, the new APRs will take effect on the first day of your billing cycle beginning in the next month. The Minimum Interest Charge is $1.00. A Balance Transfer Fee of either $10 or 4%, whichever is greater, will apply on each balance transfer. A check fee of either $10 or 4%, whichever is greater, will apply on each check written for purposes other than Balance Transfer. A Cash Advance Fee of either $10 or 5%, whichever is greater, will apply on each cash advance transaction. There is no Foreign Transaction Fee. The Annual Fee for the HSBC Elite World Elite Mastercard credit card is $395 plus $65 for each authorized user; the Annual Fee is waived ($0) for customers who hold a U.S. HSBC Premier Elite customer status (qualification required)* or Private Bank relationship. See Summary of Terms for details .

* For more information regarding U.S. HSBC Premier Elite customer status eligibility requirements please visit  https://www.us.hsbc.com/checking-accounts/products/premier/  or speak with your Relationship Manager.

3  As an HSBC Elite or HSBC Premier credit cardholder, you do not need to enroll or register for the Mastercard Travel Rewards program. This program is available to you automatically, at no additional cost. Merchants may provide to eligible HSBC Elite and HSBC Premier Mastercard credit cardholders (“cardholder”) certain discounts, rebates or other benefits on the purchases of goods and services ("Offers") that will be available on the Mastercard Site. Merchants may also have different payment acceptance criteria for online purchases (e.g., debit or prepaid cards may not be accepted). Such Offers are subject to certain Terms & Conditions and may change at any time without notice to you. Payment acceptance criteria is determined by the merchant in its discretion and may be visible on the Merchant website. HSBC or Mastercard will not be liable for any loss or damage incurred as a result of any interaction between you and a merchant with respect to such Offers. Except as set forth herein, all matters, including but not limited to delivery of goods and services, returns, and warranties are solely and strictly between you and the applicable merchants. You acknowledge that HSBC or Mastercard does not endorse or warrant the merchants that are accessible through the Mastercard Site nor the Offers that they provide. If applicable, all offer redemption is dependent on merchant shipping policies and availability to cardholder's shipping address. For all offers that are specified as “unlock additional online offers” cashback is not earned on shipping, handling, tax or the purchase and/or use of gift vouchers, which for avoidance of doubt, includes gift cards, gift certificates, or any other similar cash equivalents. Terms and conditions apply, see https://www.us.hsbc.com/credit-card-resource-center/premier/#rewards for additional information.  All third party-trademarks are the property of the respective owners.

4 Customers can choose to receive cash back redemptions as a direct deposit into their HSBC Bank USA, N.A. Checking or Savings Account, or as a statement credit on their HSBC Credit Card. For complete eligibility details, refer to the HSBC Elite World Elite Mastercard credit card Guide to Benefits brochure.

5  Certain restrictions, limits and exclusions apply. Visit https://www.lyft.com/mastercard  for a full list of current merchant offers and applicable terms & conditions.

6 The Mastercard® Concierge Service is provided by Aspire Lifestyles. Certain restrictions, limitations and exclusions may apply. This service is administered by a company not affiliated with HSBC Bank USA, N.A

7 HSBC Elite World Elite Mastercard® requires a qualifying Premier or Private Bank relationship. For a complete list of HSBC Premier Relationship eligibility requirements please visit https://www.us.hsbc.com/checking-accounts/products/premier/ or speak with your Relationship Manager.

8  Certain restrictions, limits and exclusions apply. Benefits may not be offered in every state. Coverage may be underwritten and managed by companies that are not affiliated with Mastercard, or HSBC Bank USA, N.A. Please see your   HSBC Elite World Elite Mastercard credit card Rewards & Benefits and Mastercard Guide to Benefits brochure   for full details.

How you earn Rewards Points or Cash Rewards : You earn Points or Cash Rewards when you use your card to make new purchases (minus returns, credits and adjustments).

HSBC credit cards are issued by HSBC Bank USA, N.A., subject to credit approval and require a U.S. HSBC checking account relationship. To learn more, speak with an HSBC representative.

Deposit products offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

Mastercard®, Tap & Go and the circles design are registered trademarks of Mastercard International Incorporated.

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Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, Mac, Safari, and Touch ID are trademarks of Apple, Inc., registered in the U.S. and other countries.  iPad Pro is a trademark of Apple Inc.

Samsung, Samsung Pay, Galaxy S7 and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd.  Other company and product names mentioned may be trademarks of their respective owners.   Screen images are simulated; actual appearance may vary. Samsung Pay is available on select Samsung devices.

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Mastercard Travel Pass: Set meals now available on app

DragonPass members with a Mastercard Travel Pass can now view and redeem set meals at selected airport restaurants via the app.

If you have a DragonPass lounge membership by virtue of your Mastercard credit card, you might already know that instead of the official DragonPass app, you’re supposed to download and use the  Mastercard Travel Pass app instead.

There was one problem though: the selection wasn’t the same as the Airport Companion or official DragonPass app. In particular, Mastercard Travel Pass users couldn’t see the set meals at airport restaurants that users of the other two apps saw.

There were some workarounds, like manually generating a QR code for the restaurant to scan, but that stopped working a couple of months back.

Fortunately, the issue looks to be resolved now!

Mastercard Travel Pass now features set meals

Previously, the Mastercard Travel Pass app only listed dining discounts, and not set meals. For example, Airport Companion users got a complimentary set meal at Terrace Chinese Kitchen and 10% off further orders, but Mastercard Travel Pass users only got 10% off orders.

Thankfully, this has now been rectified. Mastercard Travel Pass users now see the same set meal entitlements that Airport Companion and DragonPass users see.

This means there’s now no difference in selection between the three DragonPass apps (though OCBC VOYAGE Cardholders still cannot redeem set meals, for reasons only OCBC knows).

Using Singapore Changi Airport as an example:

Do note that DragonPass imposes restrictions on the frequency of visits, which are summarised below. 

If you’re using the Mastercard Travel Pass: 

• You’ll be able to visit a maximum of one lounge every two hours
• You’ll be able to redeem a maximum of one set meal every two hours 

If you’re using the Airport Companion: 

• You’ll be able to redeem a maximum of one set meal every five hours 

There’s no interaction between lounge and set meal entitlements. For example, you can redeem a set meal at a restaurant, then head to a lounge straight after. 

For more details on lounge-hopping restrictions, refer to the post below. 

What’s the policy on airport lounge-hopping?

Which cards include DragonPass?

At last count, seven different cards offer lounge access through Dragon Pass, with entitlements ranging from a couple of visits to all-you-can-eat.

Where it gets slightly confusing is that all these cards use different apps, and the app you download depends on who issued your card. 

Mastercard Travel Pass users are now able to view and redeem set meals at participating airport restaurants via the app, bringing their selection in line with those using the Airport Companion or official DragonPass apps.

It’s not clear to me why this wasn’t possible from the get-go, but regardless, it’s good to know the issue’s been fixed.

(HT: Reaper-17)

• credit cards
• mastercard travel pass

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New safety measure for Android device

Beware of apps from sources other than your phone’s official app stores which may contain malware. From 27 March 2024, new safety measure in the Android version of the HSBC Singapore app will be launched to protect you from malware. Read more on malware scams .

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HSBC TravelOne Credit Card

We're implementing the following changes to the travel insurance with effect from 11 May 2024:  

- Change of underwriter from HSBC Life (Singapore) Pte Ltd to MSIG Insurance (Singapore) Pte. Ltd

- Change the currency of sum insured from USD to SGD

- Removal of COVID-19 coverage 

The new policy will be updated on 11 May 2024.

The waiver on redemption fee for redeeming air miles and hotel points has been extended to 31 January 2025.

Unlock a world of travel freedom

Unlock instant travel rewards and elevated travel experiences everywhere you go with the one and only travel card you need. 

Welcome gift

Apply now and enjoy instant approval[@cards-instant-approval-tnc]. What's more, receive 20,000 miles – in the form of 50,000 Reward points – when you meet these criteria:

• pay the annual fee of SGD196.20 (inclusive of GST)
• spend at least SGD500 in qualifying transactions within the qualifying spend period
• provide marketing consent when you apply

That's equivalent to a round trip air ticket to Bali!

Alternatively, apply for the card with no welcome gift rewarded and get your first-year annual fee waived.

Open up a world of elevated travel

Instant redemption

The first HSBC credit card to offer instant redemptions with an extensive selection of airline and hotel partners, all within the convenience of your mobile app.

Earn accelerated points

Get up to 2.4 miles (6X Reward points) for your spending.

Travel privileges

Complimentary travel insurance coverage (including COVID-19), airport lounge visits and more.

Split flexibly

Split your purchases across a range of flexible tenors that suits your needs with HSBC Instalment Plans –  find out more .

dpws-tools-calculator-creator

The calculated amount shown is indicative only, based on qualifying transactions. Terms and conditions apply .

How many miles you'll need to redeem a flight? 

Note: The miles shown in the table are indicative only, based on the 'Miles Calculator – Redeem Miles' by Singapore Airlines as of 4 September 2023. The miles indicated are for an entire journey for 1 passenger from Singapore and they do not include taxes, fees or any promotional discounts that may apply.

Spend, earn, and go further

Automatic payments will be declined and merchants may charge a late fee.

Earn points and redeem them instantly[@cards-instantly]

• 2.4 miles (6× Reward points)[@cards-travelonetnc] per SGD1 charged on foreign currency spend.
• 1.2 miles (3× Reward points)[@cards-travelonetnc] per SGD1 charged on local spend.
• Share the perks with a supplementary card[@cards-supplementarycard].
• No redemption fee when you redeem for air miles or hotel points. This offer ends on 31 January 2025.

Be spoilt for choice with instant miles and hotel points redemption with a wide range of airline and hotel partners such as Cathay Pacific, Singapore Airlines, Marriott Bonvoy and more.

• Find out how to redeem instantly  

Travel in style

• Airport lounge: enjoy 4 complimentary lounge visits per year to over 1,300 global airport lounges for primary cardholders –  register now .
• Travel rewards: shop at key destinations around the world and enjoy cashback offers and discounts from both in-store and online merchants across over 25 countries –  find out more .
• Priceless™ Specials: discover top-tier benefits and a world of privileged access with curated offers and benefits from Mastercard –  explore all offers .
• Travel offers: enjoy a variety of travel privileges when you plan your trip –  find out more .

Put your mind at ease

• Travel insurance[@cards-travelinsurancecoverage]: enjoy complimentary travel insurance coverage (including COVID-19) of up to USD100,000 for you and your family when you charge the full cost of your air ticket to your HSBC TravelOne Credit Card - read the full policy .
• ID Theft Protection™: enjoy peace of mind when surfing and purchasing online. Proactive monitoring and alerts help to ensure the security of your personal data from identity theft or fraud. Enrol online for complimentary access – find out more .
• Travel companion: before you travel, check out the latest travel and health restrictions for your trip – find out more .

Who can apply?

To apply for an HSBC TravelOne card, you must be aged 21 or above and have a minimum annual income of:

• SGD30,000, if you're a Singaporean or Permanent Resident
• SGD40,000, if you're a self-employed or commission-based Singaporean or Permanent Resident
• SGD40,000, if you're a foreigner residing in Singapore

If you do not meet these income requirements, a minimum fixed deposit collateral of SGD10,000 will apply.

What you need to apply 

Apply using MyInfo via Singpass and save the hassle of providing supporting documents.

Alternatively, prepare the following supporting documents with your application.

• ID documents of the primary and any supplementary applicants
• income documents of the primary applicant

What documents are acceptable?

Important documents 

• ABS consumer guide for credit cards (PDF) ABS consumer guide for credit cards (PDF) Download
•   Consumer guide for credit cards Consumer guide for credit cards Modal
•   Credit card FAQs Credit card FAQs Modal
•   Credit card security Credit card security Modal
• Credit card terms (PDF) Credit card terms (PDF) Download
• TravelOne credit card reward points programme terms and conditions (PDF) TravelOne credit card reward points programme terms and conditions (PDF) Download
• TravelOne sign-up gift offer terms and conditions (PDF) TravelOne sign-up gift offer terms and conditions (PDF) Download

What you need to know 

Your credit limit

Your credit limit is subject to our review and approval. Where you've stated a preferred credit limit, the amount we grant may be lower than what you requested.

Finance charges

A finance charge will be imposed based on the amount withdrawn, from the date the transaction is posted to your account to the date the payment is made in full or the next statement date, whichever is earlier.

Effective rate: 27.8% p.a. (minimum)

Minimum charge: SGD2.50

The annual fee is at SGD196.20 including GST, starting from the issue date for your credit card. From the second year onwards, we'll waive the annual fee for your card if you spend more than SGD25,000 per year.

Receive 10,000 miles (in the form of 25,000 Reward points) when you pay for your annual fee from the second year onwards. The Reward points will be credited to your account within the next 2 months after the annual fee is charged to your card. Valid till 31 December 2024.

No Reward points will be awarded if your annual fee is waived when you spend more than SGD25,000 per year.

Don't have an HSBC TravelOne Credit Card yet?

Apply online in just a few easy steps. It'll only take minutes, and you'll soon be on your way to receiving your welcome gift.

Interested to apply via a credit card sales consultant? Or want both HSBC Premier Mastercard and TravelOne?

If you're an HSBC Premier customer and would like both the Premier Mastercard Credit Card and the TravelOne Credit Card, speak to your Premier Relationship Manager or our credit card sales consultant can be in touch with you within 3 working days.

Share the perks with a supplementary card

Our HSBC credit cards open up a world of banking convenience, benefits and privileges. And now, you can share it with your family too.

• Earn reward points each time your loved ones spend on their cards
• Get up to 5 supplementary cards, free to you and your family for life
• Any loved one can hold a supplementary credit card as long as they're aged 18 or above

Other ways to apply 

Leave us your contact details online or by SMS, and we'll give you a call within 3 working days to help you apply for this card.

Text HSAPP <space> Name <space> to 74722, or request a callback online .

Why bank with us

AsiaMoney Best Bank For Digital Solutions – Singapore

HSBC is the recent recipient of the ‘AsiaMoney Best Bank For Digital Solutions – Singapore’ Award 2023 

Customer Satisfaction Index

HSBC ranked #1 in Credit Card sector for 3 consecutive years (2020 to 2022) in the Customer Satisfaction Index of Singapore.

Additional information

How can i enjoy the complimentary airport lounge .

Start enjoying your benefit

• Step 1: download Mastercard Travel Pass app (available on the Apple App Store and Google Play)
• Step 2: select 'Sign up' to register for the programme, or log on to your account if you're already a member
• Step 3: enter your HSBC TravelOne Credit Card details for a one-time verification
• Step 4: complete your personal details for Mastercard Travel Pass account registration (enter your name as shown in your passport)
• Step 5: set your account password

Simply use the membership number stored under 'my visits' when visiting airport lounges.

With the app, you can also view the airport lounges and restaurants available, keep track of your usage history and access many more services.

Terms and conditions apply .

Check out Mastercard Travel Pass

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Important notice

Due to the recent adverse weather situation in UAE, our Sharjah branch and Mall of the Emirates Customer Servicing Unit will remain closed until further notice.

Our mobile banking app, online banking and phone banking services remain fully operational.

Our website doesn't support your browser so please upgrade .

Mastercard Travel Pass

Enjoy complimentary airport lounge access

• What you'll get with this Mastercard flagship offer
• Black and Global Private Banking: Unlimited, complimentary access for you and one guest per visit to over 1,200 airport lounges in more than 450 cities in over 135 countries, as part of the Dragon Pass airport lounges network.
• Premier: Unlimited, complimentary access for you to over 1,200 airport lounges in more than 450 cities in over 135 countries, as part of the Dragon Pass airport lounges network.
• Advance: Unlimited, complimentary access for you to over 25 regional and international airport lounges across UAE, Saudi Arabia, Jordan, Kuwait, Egypt, Morocco, USA, UK, Canada, Germany, France, Singapore, and more.
• Access to business facilities: email, internet, phones, fax machines and conference space in some lounges.
• Complimentary refreshments and snacks.

Terms and conditions

• Download the Mastercard Travel Pass app from the App Store or Google Play Store and register your Mastercard card.
• See the lounges near you, and whether they offer complimentary access.
• Once you choose a lounge, book your visit to generate a QR code.
• Present the app QR code or your membership number to access the lounge.

I love dining

From local favourites to popular international cuisines, a sumptuous spread of discounts and privileges is all yours for the taking.

HSBC credit cards

Find out more about our credit cards. Apply and you could get approved for a credit card in less than 30 minutes.

600 55 4722  (within the UAE) or  +971 4 228 8007  (outside the UAE). To find out more about our latest offers call:  800 7010

Connect with us

HSBC TravelOne Credit Card

Unlock a world of travel freedom

Instant reward redemption with an extensive selection of airline and hotel partners. 

Welcome offer

Get a Welcome Offer of VND3,000,000 for new Primary Cardholders.

Open up a world of elevated travel

Instant redemption

Earn accelerated points

Travel privileges

Flexible card features

Spend, earn, and go further, earn points and redeem them instantly[@cards-instantly].

Be spoilt for choice with instant miles and hotel points redemption with a wide range of airline and hotel partners such as Cathay Pacific, Singapore Airlines, Vietnam Airlines, AirAsia, Marriott Bonvoy and more.

• 3× Reward points for overseas spends[@reward-points-spend-limit]
• 2× Reward points for domestic travel spends[@reward-points-spend-limit]
• Unlimited 1× Reward points[@reward-unlimited-points-exclusions] for all other spends
• Find out how to redeem instantly  

Travel in style

Redeem your Reward points at a wide variety of airline and hotel partners, quickly and easily through the HSBC mobile banking app.

• Enjoy 4 complimentary airport lounge visits a year to over 1,300 global airport lounges (for primary cardholders only) - register now
• 12% discount for  AGODA travel service booking service
• Complimentary airport rides  4 times a year from BE, capped at VND150,000 per trip
• Overseas administration fee only at 1.99%
• Exclusive travel and lifestyle services for  Mastercard®  cardholders
• Secure your personal data from identity theft or fraud with  Mastercard ID Theft Protection ™
• Peace of mind with complimentary travel insurance  up to VND11.5 billion

Access card offers and rewards

• Convert your card purchases  into flexible monthly instalments at 0% interest with no fees for up to 24 months at HSBC’s partner merchants. Or spend VND2million at non-partner merchants and enjoy preferential conversion fee from 1.99% -  find out more
• With home&Away offers, get up to a 50% discount year round at hundreds of HSBC worldwide partners
• Up to 50% off dining, entertainment, shopping, travel, spa and beauty services -  see daily offers
• Refer your friends to become primary HSBC credit cardholders and enjoy rewards of up to VND5 million -  see referral offer

Who can apply?

To apply, you must:

• be at least 18 years of age.
• VND15 million for salaried earners who are Vietnamese and VND36 million for foreigners
• VND40 million for Vietnamese people who are self-employed or business owners
• live in one of the following cities and provinces: Hanoi, Ho Chi Minh City, Dong Nai, Binh Duong, Long An, Da Nang, Hue, Hoi An, Ba Ria - Vung Tau, Tay Ninh, Bac Ninh, Vinh Phuc, Hung Yen, Hai Duong, Hai Phong
• have residence permission in Vietnam for at least 12 CONSECUTIVE months at the time of application, if you're a foreigner staying in Vietnam

See what you need to apply 

You must submit these  supporting documents :

• completed credit card application form
• identification documents for primary and supplementary applicant(s)
• current proof of residential address
• documentary proof of employment and income for primary applicant

Important documents 

• Cardholder Agreement (PDF, 559KB) Cardholder Agreement (PDF, 559KB) to read about HSBC Credit Card Cardholder Agreement Download link
• Fees and charges (PDF, 747KB) Fees and charges (PDF, 747KB) to read about HSBC Credit Card fees and charges Download link
• How to protect your Credit Card (PDF, 179KB) How to protect your Credit Card (PDF, 179KB) to read about How to protect your credit card Download link
•   Finance charge calculation Finance charge calculation to read about HSBC Credit Card finance charge calculation Modal link
•   Credit cards users guide Credit cards users guide to read about HSBC Credit Cards User Guide Modal link
•   Credit card tips Credit card tips to read about HSBC Credit Card tips Modal link

Fees and charges 

For more details, please refer to  Personal Banking Tariff (PDF, 747KB)

Apply online in just a few easy steps. It'll only take minutes, and you'll soon be on your way to receiving your welcome gift.

Before applying, please make sure you read the information under the ' Who can apply ?' section.

Frequently asked questions

How do i get airport lounge access .

Step 1: Download the Mastercard Travel Pass app on the App Store or Google Play and sign up as a member or log on to your Mastercard Travel Pass account if you're already a member.

Step 2: Enter your TravelOne Credit Card details (that is, your card number, CVC, expiry date and country of issuance)

Step 3: Enter your name as shown in your passport

Step 4: Create a password

Step 5: Your account will be created

Then simply use the membership number stored under 'Membership' when visiting airport lounges.

With the app, you can also view the airport lounges available, keep track of your usage history and access many more services.

How do I redeem HSBC TravelOne Credit Card reward points? 

Step 1: Log on to the HSBC Vietnam app & select your HSBC TravelOne Card.

Step 2: Select 'Redeem your points', then 'Airline Miles' or 'Hotel Points'.

Step 3: Enter your details, including your airline/hotel program membership ID and the number of points you want to redeem.

Step 4: Review your order, read the terms and conditions and select 'Submit'.

How do I get hotel discounts? 

Step 1: Visit https://www.agoda.com/vnmastercard.

Step 2: Select the destination, dates and number of travellers.

Step 3: Select the eligible pre-paid hotels and room types (hotels with “Promotion Eligible” label).

Step 4: Pay with your HSBC TravelOne Credit Card to enjoy your discount.

All hotel offers are governed by Agoda's terms and conditions.

• Other frequently asked questions  

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• HSBC TravelOne Credit Card Reward Points Programme terms and conditions apply.

Kindly note that sending money through InstaPay service will not be available on Sunday 21 April 2024 from 1.00 to 7.00am due to maintenance work.

Sorry for any inconvenience.

Advance Mastercard Credit Card

Get the most from your credit card

A card with built-in benefits

Get a wealth of travel and lifestyle benefits with a credit card for Advance Account customers. 1 Enjoy rewards points, 'Buy 1 Get 1 Free' offers, complimentary airport lounge access, hotel discounts and much more for no annual membership fee.

Online offer: Apply today and get up to EGP 200 cashback

Why you'll want this card

Earn 0.2 rewards points for every EGP 1 spent

Enjoy complimentary access to 25 airport lounges worldwide.

Access over 9,000 ‘Buy 1 Get 1 Free’ offers with the free Entertainer app in Egypt and abroad

Competitive balance transfer plans with 0% interest for the first 3 months

Option to transfer multiple card balances onto a new HSBC credit card with a 24-month payment plan at a discounted interest rate

Choose an instalment plan at a discounted interest rate to suit your needs and lifestyle

Receive a competitive interest rate of 4.42% per month

Go green with us. This HSBC Credit Card is now made from 85% recycled plastic

Card comes with additional features including an arrow and notch guiding you on the right direction to use it in card readers and ATMs.

Make contactless payments for small purchases using payWave

Get an interest-free period for up to 56 days when you pay off your full outstanding balance each month

Share up to 4 free supplementary cards with family members 2

Shop securely with Chip and PIN and Mastercard SecureCode™

Use worldwide at over 32 million retail outlets and over 24,000 ATMs

Get up to 50% of your available credit limit as a cash advance

Triple access: use our ATMS to access your card account along with your HSBC Current and Savings Accounts

Daily Cash Withdrawal limit - Withdraw Cash up to EGP 7000 daily whether as a Cash Advance or from your HSBC Current and Savings Accounts using the triple access feature.

Card benefits

• Instalment plans and balance transfer

My Rewards Points

Make purchases with your card at home or abroad to automatically earn 0.2 points for every EGP 1 spent or 1 point for every EGP 5 spent. 3  You can redeem points on electronics and homeware, flights and leisure, treats and gifts, e-vouchers and much more.

• Redeem points   Redeem points This link will open in a new window
• Terms & Conditions Terms & Conditions Download

Complimentary airport lounge access with Mastercard Travel Pass

Enjoy the convenience of an airport lounge including refreshments, newspapers, television and business facilities through unlimited complimentary access for you and your supplementary cardholders to airport lounges worldwide through Mastercard Travel Pass . Your airport lounge access is now digital and contactless via the Mastercard Travel Pass app: Generate a QR code through the app or if you’re offline, share your membership number from the app.

Download the Mastercard Travel Pass app to continue enjoying your airport lounge access with your HSBC Mastercard®.

A digital and contactless experience:

• Download the Mastercard Travel Pass app from Google Play or the App Store.
• Register your HSBC Mastercard card.
• See the lounges near you and clearly view if you are eligible for complimentary access.*
• Generate and present the app QR code or membership number to the lounge receptionist to access the lounge. **
• Over your free visits entitlement, a charge of 32 USD*** will be debited to your card for any additional guest per visit.
• Each cardholder, Primary and Supplementary, should show their individual QR code (by registering their cards separately using individual email IDs).
• The entry conditions & facilities of each & every Lounge must be checked by the cardholder before travelling (Children policy differs from one Lounge to the other)

Terms & conditions apply.

Lounges may change and the latest list is kept updated on the app

*Complimentary access entitlement and fees for you or your guest will vary according to card type. If applicable, fees will be charged immediately to the Mastercard card on the app.

**Lounge access can be validated with the QR code or membership number (available online and offline) on your app.  

***Fees will be charged immediately to the Mastercard card on the app and can be changed at any sort of time.

HSBC Entertainer app

As a HSBC credit card customer, you can download the app for free to access over 9,000 'Buy 1 Get 1 Free' dining, entertainment, hotel and wellness offers for you and your family.

Offers are available in 15 countries and regions across the Middle East, Asia, Africa and Europe including England, Saudi Arabia and the United Arab Emirates.

• Find out more about the app  

HSBC ‘I Love Deals’ cards’ discount program

Enjoy up to 50% discount when using any of your HSBC cards at a variety of exclusive merchants.

• View HSBC "I Love Deals" offers  

Talabat app Offer

• Get 20% off food and grocery delivery orders twice a month when you order on the Talabat app and pay with your HSBC MasterCard credit card using the promo code  Mastercard
• Maximum discount amount per order is EGP 40
• The offer is valid until 31 December 2024
• Terms and conditions apply
• View Talabat app offer terms & conditions   View Talabat app offer terms & conditions This link will open in a new window

Carrefour Online Offer

• Get 15% discount at Carrefour online once a month when you pay with your HSBC Mastercard credit card using the promo code  MA15
• Offer is applicable on a minimum spend of EGP1,000, with a maximum discount of EGP150
• This offer is valid for a limited period until 31 December 2024
• View Carrefour Online offer terms & conditions   View Carrefour Online offer terms & conditions This link will open in a new window

Priceless Specials app

Enjoy a wide range of offers from your favourite brands in Egypt. Offers include fashion, groceries, electronics, home appliances, coffee shops, fast food chains, restaurants and more. Just download the Priceless Specials App and use your HSBC Mastercard Advance Credit Card.

Terms and conditions apply.

How to redeem

• Download the Priceless Specials App from the App store or Google Play
• Browse the available offers
• Select the offer you want to redeem
• A pop-up screen will appear with the e-voucher number and QR code
• To redeem the offers, present your Mastercard card and the app, and ask the merchant to enter their PIN code
• You and the merchant will both receive a confirmation message

Terms and conditions

• Offers cannot be combined with any other offer or discount.
• The offers are exclusive to Mastercard cardholders and cards issued in Egypt only.
• Specific terms and conditions apply to each individual offer. Please refer to the Priceless Specials App, and check each offer’s T&Cs for more information.
• Offers can be terminated or changed at any time without prior notification. The bank has no responsibility for defaults or delays regarding this offer.

home&Away

Get an array of shopping, dining, travel, leisure and health and beauty offers in more than 160 countries and regions. 

• View home&Away offers   View home&Away offers This link will open in a new window

Priceless Cities

Get unforgettable experiences in the cities where you live and travel. Choose from entertainment, sports, culinary, travel, shopping, and arts and culture experiences.

• View experiences   View experiences This link will open in a new window

Mastercard SecureCode™

For extra security online, a One Time Pin (OTP) code is sent by text message (SMS) to your registered mobile to enter when you make a payment to online retailers displaying the Mastercard SecureCode™ logo.

• About secure online payments  
• FAQs FAQs Download

Chip and PIN

To make a purchase or withdraw money, your card contains a microchip which is read when you insert your card into a card reader and enter a 6-digit PIN. This is more secure than cards with a magnetic stripe which you swipe to make a payment.

• View Chip and PIN FAQs   View Chip and PIN FAQs This link will open in a new window

Contactless technology

This contactless payment method saves you time by allowing you to make small purchases at selected outlets by simply waving your card in front of a card reader. For extra security, you may occasionally need to enter your PIN or sign for the transaction.

• HSBC Contactless Cards FAQs   HSBC Contactless Cards FAQs Open HSBC Contactless Cards FAQs page

SMS alert service

You will be automatically enroled into the free SMS alert service and will instantly receive a message on your local mobile phone informing you of your card transactions in real time.

Purchase protection

Shop with confidence knowing that the purchase your make with your Advance Credit Card are protected against theft or accidential damage for 180 days from the date of purchase. 

• View cover   View cover This link will open in a new window

Using your HSBC card abroad

Carrying your HSBC card is much safer than carrying cash and your pockets won't be weighed down with foreign currency. Here are some simple tips for carrying and using your debit or credit card overseas.

What to do before you leave

• Check the expiry date on your HSBC card. 
• Make sure you have enough funds in your account or available credit limit.
• Update your latest contact details with us, so that we can get in touch with you easily. 
• Contact us  with your travel dates and destinations, so we can update our system.
• Write down  HSBC contact numbers  in case you need to get in touch while you're away.
• Find out about overseas card usage limits   Find out about overseas card usage limits Click to view overseas card usage limits

Things to know while you're away

While using an ATM machine or when paying with your HSBC card abroad, be discreet while entering your PIN and aware of the people around you. Keep all receipts to check against your statements, and contact us immediately if you notice any fraudulent activity on your card(s).

Try not to keep all your cards in the same place – that way, should your wallet be lost or stolen, you won't lose everything. If your card is lost or stolen abroad, please  call us immediately  and report it to the local authorities. 

Instalment plans

If you're making a big purchase or need a bit of extra cash, you can use your HSBC credit card and pay off the balance flexibly over a period of up to 24 months. 

• About instalment plans   About instalment plans This link will open in a new window

Balance transfer

Make the most of our competitive balance transfer plans with 0% interest for the first 3 months. Plus, if you already have multiple cards you can transfer the balances on them to a new HSBC credit card and pay off the balance over a period of up to 24 months at a discounted interest rate.

• About balance transfer   About balance transfer This link will open in a new window

Rewards 

Travel , lifestyle , protection , instalment plans and balance transfer , things you should know.

• HSBC Bank Egypt Credit Card Terms and Conditions  
• Schedule of Services and Tariffs  

Ways to pay your credit card bill 

Eligibility.

To apply for this credit card, you must be an Egyptian national or have permanent residency in Egypt, and:

• be between the ages of 21 and 65 years of age (60 years for non-Egyptian nationals) if you're the primary card applicant
• be at least 15 years of age if you're the supplementary card applicant
• View Advance customer eligibility criteria  

You can apply for an Advance Credit Card when you open or upgrade to an HSBC Advance Account.

Apply as a new customer

If you're not an Advance customer, you will need to first open an Advance Account before you can apply for an HSBC Advance Credit Card. 

• About Advance  

Apply as an existing Advance customer

Request a call back to benefit from priority processing and our exclusive online cashback offer. 4   If you spend a minimum of EGP 500 within 60 days of your card being issued, you'll earn:

• EGP 150 cashback for a primary credit card
• EGP 200 cashback for a primary and a supplementary credit card

Our team is available weekdays from 9.30am to 3.30pm and will be in touch within 120 minutes. 5

Fill in our supplementary card call back form  to start an application for a card for a family member.

Contact us by phone. We're open 24 hours a day.

Tel:  0800 ADVANCE 08002382623 (landlines only from within Egypt)

Tel:  +202 3535 9600 (mobile phones and outside Egypt)

Visit a branch

Speak to us in branch to start an application.

Documents required for a primary card application 

Documents required for a supplementary card application , apply to increase your credit limit.

If you're an existing cardholder, you can enjoy greater financial flexibility on your spending by increasing your credit card limit. Call us or visit your nearest branch to apply or send us a message through online banking . 6

• Find your nearest branch  

1 The benefits and features may be subject to change at any time at our discretion. We will try to notify existing customers of any changes that may impact them either in advance of the change or shortly afterwards.

2 Up to 4 supplementary credit cards for family members on all your HSBC credit cards

3 If you send a cheque to us, please write your credit card number on the back and enclose the payment slip from your card statement. There will be a charge if we can't cash the cheque.

4 See the Digital Cashback Offer Terms & Conditions

5 Call back is available from 9.30am to 3.30pm, Sunday to Thursday. If you ask for a call back outside these hours, we'll call you the next working day.

6 Subject to meeting HSBC Bank Egypt SAE's eligibility criteria as per our policy and credit cards terms & conditions. HSBC has the right to request documents to support a credit limit increase application if required.

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Visa Platinum Credit Card

Earn rewards on purchases and save money with our leisure, travel and shopping offers.

Take control of your finances

Transferring your credit card balance to HSBC means you can benefit from 0% interest for 3 months.

Connect with us

Please be aware of scammers that pretend to be from HSBC. Scammers may ask you for security codes over the phone or via text messages. They might try to contact you in the same text message thread that has legitimate messages from HSBC. Never share your log on credentials or authorisation codes with anyone, such as codes to register your device for mobile banking, to verify your identity, or to authorise a transaction. Contact us now if you are worried about fraud on your account, or to learn more about common types of fraud or scams.

• Online Banking
• HSBC Invest

HSBC Premier World Mastercard

Spending just got more rewarding

With an HSBC Premier World Mastercard, you can choose to earn Rewards Plus or Qantas Points. The perks continue at home and away, with no annual fees, exclusive discounts, complimentary travel insurance, and so much more. 

• Unlock premium benefits and perks from your chosen rewards program, with no annual fees
• Get 0% pa interest on balance transfers for 12 months[@cards-balance-transfer-offer] (2% balance transfer fee applies)[@cards-2-percent-balance-transfer-fee]
• Share the benefits with those close to you, with no additional cardholder fees[@additional-cardholder]

Rates and fees

Annual fee $0 

Interest-free period on purchases Up to 55 days[@cards-up-to-55-days] 

Interest rate for purchases 19.99% pa 

What you get with an HSBC Premier World Mastercard

Say goodbye to annual fees

Earn rewards your way

Save with Agoda and Expedia

Enjoy bespoke airport experiences

Your card, your choice.

Choose the rewards program that works best for you.

Rewards Plus

The HSBC Rewards Plus program lets you earn points and transfer them to other airline reward programs, or redeem for cashback or gift cards

• Earn 1.5 Rewards Plus points per $1 spent on eligible purchases, up to $120,000 spent per year [@cards-rewards-plus-points]
• Redeem your points for cashback, gift cards, or travel

Qantas Rewards

Your Qantas Points will take you where you want to go.

• Earn 1.5 Qantas Points per $1 spent on eligible purchases, up to $120,000 during the first 12 months of your account, and 1 Qantas Point per $1 in subsequent years [@cards-premier-qantas-points]
• Unlock bespoke offers from 27,000 local and global retail partners with our home&Away Privilege Program [@accounts-homeaway]

Get even more with your Premier World Mastercard

• Complimentary travel insurance Get domestic and international travel insurance with rental vehicle excess insurance in Australia, transit accident insurance, extended warranty insurance, and purchase protection insurance[@cards-complimentary-insurance]
• Airport lounge passes Travel in style with 2 airport lounge passes every year with Mastercard Travel Pass, provided by DragonPass[@cards-loungekey-mastercard]
• My Card Controls Use My Card Controls to help keep your spending safe with transaction limits and the ability to lock or unlock your card.
• HSBC Instant Savings Discover over 4,500 ways to save when you get the HSBC Instant Savings app – learn more [@cards-instant-savings-tnc]

Card fees and features

What you need to know, card tradeoffs.

Compared to the HSBC Low Rate Credit Card, the HSBC Premier World Mastercard has a:

• Higher purchase interest rate
• Shorter introductory 0% pa interest balance transfer period
• Higher overseas transaction fee

Compare our credit cards

You can find out more about our credit cards and compare them with the HSBC Premier World Mastercard Credit Card -  compare our credit cards .

Are you eligible?

To apply for an HSBC Premier World Mastercard, you'll need to:

• Have HSBC Premier customer status in Australia
• Earn at least $75,000 per year
• Have a good credit rating You may need to provide some identification and proof of address, income and employment to apply.

Important information about your card 

•   Terms and conditions for HSBC credit cards Terms and conditions for HSBC credit cards Opens in overlay
• Key Facts Sheet (PDF, 140.8kB) Key Facts Sheet (PDF, 140.8kB) Download

Ready to get started?

New to hsbc.

If you've never banked with us before, you can leave us your details and we'll get back to you about your HSBC Premier World Mastercard Credit Card in 2 business days. We recommend using the latest version of Chrome or Safari to do so. It takes 10 minutes and you'll get an instant response.

Existing HSBC customers

If you're already an HSBC Premier customer, you can call us on  1300 301 168  or on + 61 2 9005 8192  (if you're overseas) – our lines are open 24/7. You can also enquire about this credit card via online banking.

If you're an HSBC customer but you don't have a Premier account yet, you'll need to  apply for HSBC Premier  before you get this credit card.

Other ways to apply 

If you'd prefer to apply over the phone or in person, or if you need additional support with your application, please call us on 1300 131 605 or on + 61 2 9005 8114 (if you're overseas). Our lines are open from Monday to Friday, 8am to 8pm (AEST). You can also visit your local branch .

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Hsbc premier  , important information.

Credit provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit Licence 232595.

Available to new, approved customers who apply for the HSBC Premier World Mastercard. HSBC may change or end this offer at any time.

Fees, charges, terms, conditions and HSBC's lending criteria applies to all credit cards issued by HSBC. Go to  www.hsbc.com.au  or call  1300 308 880 . Interest rates are valid at the time of publication and are subject to change. See terms and conditions for more information.

This website is designed for use in Australia. The products and services represented within this website are intended for Australian Residents.

• Sustainability
• Small Business
• Mastercard launches mobile virtual card app to simplify travel and business expenses

HSBC and Westpac to unlock the convenience, security and efficiency of tap to pay transactions   

Mastercard announced a new mobile virtual card app that enables virtual commercial cards to be seamlessly added to digital wallets. The innovative app is designed to offer financial institutions more choice in how they deliver the secure and sustainable contactless payment solutions that companies increasingly expect.  

For over a decade, Mastercard has pioneered virtual card solutions to simplify tedious expense report and reconciliation processes for employees, contractors, recruits, and consultants who often use personal cards or cash for reimbursable business expenses. As companies navigate changing payment preferences particularly from the entry-level workforce – with over two-thirds of millennials having adopted digital wallets 1 – mobile technology is unlocking the next frontier of convenient contactless payments.   

“Businesses worldwide are seeking fast and secure payment experiences, where payments can be made with just a click or tap, and finance teams can experience automatic reconciliation,” said Chad Wallace, global head of Commercial Solutions, Mastercard. “With today’s launch, we’re providing innovative tech that digitizes business and travel expenses, while also empowering businesses with more control of and visibility into their finances.”  

The app leverages Mastercard’s innovative virtual card and tokenization platforms, enhanced data, and robust spend controls all within one easy-to-use interface. Accessing Mastercard mobile virtual cards is made seamless through the app so users can quickly experience the benefits of tap to pay. Mastercard mobile virtual cards can be used by organizations spanning a range of sizes and industries – including healthcare, insurance, fleet, higher education, and corporate travel.  

Key capabilities and benefits of Mastercard’s mobile virtual card app include:  

• Increased security : The app offers the ability to set up a biometric authentication and an added security measure using a PIN to view card details. Each virtual card is also tokenized, enabling the cardholder’s sensitive data to be replaced by a unique card number so sensitive account details are not exposed.  
• Robust spend controls: Organizations can confidently stay compliant with expense policies using Mastercard’s transaction-level controls, which limit how, where, and when a mobile virtual card can be used. 
• Flexible integrations: Financial institutions can quickly get to market through Mastercard’s user interface or flexible API-based integrations, and offer unique features such as customized card art.  
• Holistic and seamless payment experience: The app provides a single interface to check the status of card balances and view pending and completed transactions, and is bank-agnostic, enabling users to access and manage virtual commercial cards issued by multiple participating financial institutions.  
• Real-time and enhanced data: For each mobile virtual card created, custom data elements are automatically captured and matched to the transaction, providing organizations with increased insights into spending and automatic reconciliation to optimize back-office processes. 

HSBC Australia and Westpac will be the first financial institutions to offer organizations and corporate customers mobile wallet functionality through the Mastercard app.    

“We’re pleased to partner with Mastercard to bring mobile wallet virtual cards to our Australian corporate clients, providing them with a smarter, safer, and faster way to pay,” said John Scott, Head of Global Payments, HSBC Australia. “Mobile wallet usage is growing, with the Asia-Pacific region accounting for over half of the digital payment transactions globally 2 . As contactless payments continue to surge, it’s important that corporate clients have access to best-in-class payment solutions to keep their business secure and take advantage of the increased efficiency offered by the latest technologies. HSBC has a history of delivering innovative digital solutions to our corporate clients, and we’re proud to add to that legacy with the launch of mobile wallet virtual cards in Australia. We plan to launch in other markets later this year.” 

“Westpac is pleased to be one of the first domestic banks in Australia to offer the new Mastercard mobile virtual card app to our corporate and commercial customers in addition to our existing virtual card capabilities. The global payments market is at an inflection point and the mobile wallet solution, combining digital innovation, real time processing and security through robust controls is another way we’re helping our customers,” said Jeff Byrne, Managing Director of Global Transaction Services at Westpac Institutional Bank. 

The app will be available in other key markets for users with a commercial virtual card issued through an organization by a participating financial institution. Once registered for the app with an invitation code, users will find their commercial virtual cards automatically linked and ready to be added to select digital wallets for use across Mastercard’s trusted global network.  

For more information on other ways Mastercard is simplifying commercial payments, click here .  

1 PYMNTS Research: “Mobile Wallet Challenge: Replacing Physical With Digital,” (April 2023)  

2 “Global Mobile Payment Methods 2024 Report” (January 2024)  

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Mastercard In Control Pay app and features are available only for eligible virtual card accounts issued by the financial institution. Prepaid Cards and Consumer Cards are not eligible. The virtual card(s) are not issued by Mastercard and is (are) subject to the terms and conditions of the relevant issuer.  

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Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

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The Premier Mastercard gives you access to a world of travel benefits and privileges – including worldwide assistance, Priority Pass airport lounge access, and rewards when you spend. And all for no annual fee.

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Representative 18.9% APR

Purchase rate 18.9% pa

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Why choose a Premier Mastercard?

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Get 0% interest on purchases for 9 months and 0% interest on balance transfers for 18 months.[@balancetransfer]

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Earn points when you spend to redeem on shopping or travel. T&Cs apply . 

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Mastercard launches virtual card app to simplify travel and business expenses

HSBC Australia and Westpac have signed on as the first banks to offer a new Mastercard app that enables virtual commercial cards to be added to digital wallets.

Mastercard says its mobile virtual card app will simplify travel and business expenses for banks' commercial clients. “Businesses worldwide are seeking fast and secure payment experiences, where payments can be made with just a click or tap, and finance teams can experience automatic reconciliation,” says Chad Wallace, global head, commercial solutions, Mastercard. The app uses Mastercard's virtual card and tokenisation platforms, enhanced data, security, and spend controls within a single interface. John Scott, head, global payments, HSBC Australia, says: "Mobile wallet usage is growing, with the Asia-Pacific region accounting for over half of the digital payment transactions globally. "As contactless payments continue to surge, it’s important that corporate clients have access to best-in-class payment solutions to keep their business secure and take advantage of the increased efficiency offered by the latest technologies."

Sponsored: [New Survey Report] Definitive Differentiators - Forging a future-proof payments model

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Premier World Elite Mastercard

Designed for the dedicated traveller - exclusive to existing hsbc premier (including retained jade benefits) and private banking account customers, representative example.

Purchase rate 18.9% p.a. (variable)

Representative 59.3% APR (variable)

Based on an assumed credit limit of £1,200

With an annual fee of £195

Key benefits

Welcome reward points

Receive 40,000 reward points when you spend 1 £2,000 on your card in the first 90 days of card membership.

Anniversary reward points

Spend £12,000 or more on your card within your first 12 months of membership to receive a further 40,000 reward points at the anniversary 2 of card membership.

Earn rewards on purchases

For every £1 of eligible spend 1 you’ll earn 2 reward points if it’s in sterling 3 , or 4 reward points if it’s in another currency 4  (fees apply to non-sterling transactions).

Your Premier World Elite Mastercard also comes with

• Airport lounge access Get access to more than 1,300 airport lounges worldwide with Priority Pass . Just show your Premier World Elite Mastercard at the lounge door.
• Mastercard Priceless Access unforgettable experiences and everyday value in the cities where you live and travel with Mastercard Priceless .
• Use your credit card abroad You can use your HSBC credit card in all countries and regions supported by the Visa and Mastercard networks. Fees apply , and non-HSBC cash machines may also charge a fee.
• Additional cardholders Get additional cards for up to 3 members of your family, or friends. Fees apply (refunded for Private Banking Account customers).
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• Enjoy 24/7 worldwide assistance Help is at hand if your card is lost or stolen.  Call our dedicated support team  about getting an emergency cash advance.
• Purchase protection Section 75 protects credit card purchases of £100 to £30,000 if the supplier breaches a contract, or misrepresents goods.
• No-fuss card management Use online banking or the HSBC Mobile Banking app to check your balance, make payments, freeze your card, and stay in control.
• Go digital All HSBC credit cards are contactless and can be used with a  digital wallet . For immediate access to spending, you can add your card to Apple Pay or Google Pay directly from the HSBC UK Mobile Banking app before your new card arrives.

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Who can apply.

You can apply for a Premier World Elite Mastercard if you:

• are over 18
• are a UK resident
• hold an  HSBC Premier Account

Important documents

• Summary Box (PDF, 144KB) Summary Box (PDF, 144KB) Download
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• Reward Programme Rules (PDF, 261KB) Reward Programme Rules (PDF, 261KB) Download

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On your mobile device? If you've downloaded our app and have an HSBC Premier account, you can apply now by selecting 'Apply in app'.

If you're on a desktop, scan the QR code with your mobile device.

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Apply in browser .

If you have an HSBC Premier account and you're registered for online banking, you can start your application right away. You'll be able to see your pre-filled application form, submit it, and get an instant decision.

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What is a world elite mastercard .

The Premier World Elite Mastercard is our most sophisticated card, offering double reward points and enhanced travel benefits.

How do reward points work on a World Elite Mastercard? 

You can redeem these reward points for retail e-vouchers, airline miles and fine wines. You'll also earn welcome and anniversary points with the Premier World Elite Mastercard.

Does a World Elite Mastercard have airport lounge access? 

The HSBC Premier World Elite Mastercard allows you unlimited access to more than 1,300 airport lounges worldwide with membership of the Priority Pass programme.

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Standards of Lending Practice

HSBC adheres to the standards of lending practice guidelines.

Additional information

1.  Eligible spend excludes cash advances, fees, balance transfers, cheques, refunds, interest or any other charges.

2. To get these anniversary bonus points on your Premier World Elite Mastercard, you need to make £12,000+ worth of eligible spending over 12 months from the date you opened your account.

3. Sterling currency includes transactions made in the UK, Jersey, Guernsey and Isle of Man as well as transactions overseas where you choose to pay in sterling rather than local currency.

4. These transactions are subject to a non-sterling transaction fee, currently 2.99% of the amount of the transaction.

Balances can’t be transferred from all cards, for example those issued by members of HSBC Group, including HSBC UK, first direct and M&S Bank.

If you have an HSBC UK credit card, you’re eligible to apply for another if you haven’t applied for an HSBC credit card within the past 6 months, and the card isn’t the one you currently have.

Please note, if you currently hold a Student or Premier World Elite Credit Card with us, you will not be eligible for this card.

Customer support

Mastercard’s New App Embraces Virtual Card Trend in Corporate Travel

Elizabeth Casolo , Skift

April 18th, 2024 at 8:00 AM EDT

Mastercard knows it’s not the only player in the world of mobile virtual cards. With its new app, Mastercard wants to stand out as an MVP in streamlining corporate travel while serving a wave of companies adopting this innovation.

Elizabeth Casolo

Mobile virtual cards aren’t new. A virtual card assigns a unique number to a transaction or a specific period of time. Companies can set spending controls on these card numbers so that employees don’t go over a limit. You can store these virtual cards on your phone. 

But what is new is that Mastercard and other players are making these cards easier to access in digital wallets on employee phones.

Mastercard on Thursday announced a mobile virtual card app. Skift wanted to understand how this move fits into the broader evolution of corporate travel. So we spoke with Mastercard’s global head of commercial solutions, Chad Wallace. Here are some takeaways:

Why does this matter?

Mastercard says its new app could help streamline corporate travel expenses. Here’s some backstory, first:

Not everyone at a company needs “the corporate card,” especially those who don’t travel often. But, when an employee gets ready for their first conference trip, things can get hazy.

Let’s say an employee is a recent grad who’s cash-strapped. They plan to submit a tedious expense report after the trip but dread waiting for reimbursement.

Mastercard thinks it has a fix. The company will launch an app to consolidate mobile virtual cards, aiming to reduce the stress of business travel.

“Think of a candidate who is coming in to travel for an interview for a job,” Wallace said. “Rather than that candidate having to pay out of pocket and then submit their expense report to the organization that they’re interviewing with, a mobile virtual card could be issued to the candidate for a period of time, allowing them to charge their travel to the central account.”

Dodging a lengthy reimbursement process could be especially nice if the applicant doesn’t make the cut. Ouch.

Mobile virtual cards create a clear paper — or virtual — trail.

“Having that single card attached to the trip has been great from a reconciliation perspective because then you can really see the person booked a trip, there’s a booking record locator number on that, and then you’ve got a specific payment instrument that’s tied to that,” Wallace told Skift. 

Who can use this right away?

The first financial partners to offer the wallet are Australian banks — HSBC Australia and Westpac. Why is that? What does this mean for companies that rely on other banks?

This geography is strategic. Wallace estimated that roughly half of the world’s digital wallets are based in Asia–Pacific. 

“A lot of those consumers on their regular consumer card are using tap-to-pay in order to transact,” Wallace said. “We thought that that was a great location in order for us to first get started.”

Still, Mastercard’s 2023 research indicates 92% of those deciding on travel are curious about making virtual cards accessible for business trips. Following the pandemic, corporate travel is booming around the world. Last year, the Global Business Travel Association anticipated 32% growth in business travel spending.

Seeing this demand, Wallace said Mastercard plans to go global with the wallet within the course of this year.

What are the benefits for businesses?

How does the app integrate with the expense management and booking software that many companies rely on?

Wallace said Mastercard hopes to work with booking and expense management companies to generate cards at the point of booking. Collaborations would allow a mobile virtual card to be created and then closed out right after its use, avoiding any excess spending.

What security measures does the app provide?

To protect the cards, Mastercard’s app users can establish biometric authentication and a personal identification number. The digital wallet uses tokenized cards, providing another layer of security.

What’s next?

Mastercard is delving deeper into the mobile virtual card game by rolling out its new app. With such a big company involved, what does that say about the future of mobile virtual cards in corporate travel?

Wallace believes Mastercard’s product speaks to the widespread adoption of virtual cards, mobile or not.

“I just think it reinforces the fact that virtual cards are here,” Wallace said. “They’re drastically growing overall.”

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Tags: business travel , corporate travel , credit cards , Mastercard , mobile apps , travel tech , virtual cards

Photo credit: Mobile Virtual Card Use Visual. Source: Mastercard