post office travel money card renewal

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Post Office Travel Card Review 

Travelling is one of the most exciting and liberating experiences out there. Whether you’re jetting off to a far-off destination or just exploring your own country, having the right travel card can make the whole experience easier and more enjoyable.

Are you planning a trip? If so, you may be wondering if the Post Office Travel Money Card is a good option for you. In this article, we’ll take a close look at the Post Office Travel Money Card, how it works, and what you need to know before using it. 

By the end of this guide, you’ll have all the information you need to make an informed decision about whether or not the Post Office Travel Money Card is right for your next trip.

Table of Contents

Benefits of Having a Travel Card

First and foremost, travel cards are an excellent way to earn miles and points. This can be incredibly valuable if you are a frequent traveller or want to visit somewhere far off where you’ll have to pay high airfare. Plus, you can use these miles and points to book travel, hotels, flights, vacation packages, and more. 

Another major advantage of travel cards is their versatility. As you travel, you’ll have the ability to withdraw cash from ATMs using your card, pay for purchases using your card, and even get roadside assistance on select cards. You’ll also have access to excellent trip cancellation and travel insurance. 

Plus, travel cards are typically easier to qualify for than other types of credit cards. This is because many companies view travel cards as a “safe” type of credit. However, having a travel card can also help to improve your credit score.

Post Office Travel Cards: What Are They?

The Post Office Travel card is a Mastercard prepaid card, which can be loaded with a choice of 23 currencies. ATMs are available in more than 200 countries where you can spend and withdraw money.

You can load your account with any currency before travelling and then use it abroad without having to convert your currency.

Post Office Travel offers a contactless card that can be accessed through its app.

Post Office Travel Cards Benefits and Features

Here’s a quick look at the Post Office Travel card’s main features and benefits:

• Payments for low-value items can be made quickly and conveniently using contactless technology
• Compatible with Apple Pay and Google Pay
• With the Travel app, you can manage your card, top it up, transfer currencies, as well as freeze it.
• You can choose from 23 different currencies and top it up whenever you need it
• Accepted everywhere Mastercard is accepted
• Call centre assistance is available 24/7
• Whenever there is currency left over, it can be transferred into another currency by using the wallet-to-wallet feature
• If you use a local currency supported by your card to spend abroad, there are no fees 

Post Office Travel Card Costs

Travel money cards from the Post Office cost nothing to order and no fees apply when you pay for purchases using the currency you hold. Provided your available balance is in a currency accepted by the card, you can shop, dine, and drink without any charges.

When using your card in a country that doesn’t support the currency of your card, you will have to pay a 3% foreign transaction fee. Using your card in Brazil, for example, will result in a 3% foreign transaction fee since the Brazilian Real isn’t a supported currency.

Despite the card’s currency support, you’ll still have to pay ATM withdrawal fees. Each currency has a different ATM fee. 

An example would be:

• Euro – 2 Euros
• Canadian Dollar – 3 Canadian Dollars
• US Dollar – 2.5 United States Dollars
• Swiss Franc – 2.5 Switzerland Francs
• Australian Dollar – 3 Australian Dollars
• Pound Sterling – 1.5 Pounds Sterling plus 1.5% commission

Regarding fees, one final note. There is a three-year validity period on all Post Office Travel cards. After your card expires, you will be charged a maintenance fee of £2 per month.

Exchange Rates

Exchange rates fluctuate based on the demand for currencies at the Post Office. Thus, you’ll receive a particular amount of travel money depending on the current exchange rate.

For travel money cards, you can get exchange rates at Post Office branches and on the website. Be sure to remember that rates may differ whether you are purchasing online, by phone, or in person.

In addition to the margin, the exchange rate at the Post Office will probably include a markup. When you search for the rate on Google or currency websites, you’ll most likely get an accurate one. Consequently, a margin will reduce the amount you receive when exchanging EUR, USD, or another currency.

A Post Office Travel Money company profits by offering its customers a better rate than the base rate. U.K. pounds are converted into U.S. dollars at a rate of 1.23 dollars per pound, for example. 

If you exchange £400 through Post Office Travel Money, you can get 1.18 USD per pound. In this case, there is a difference of £16 or 4%. Exchange rates are better when you exchange large sums of money . 

Exchange Rates for In-Branch Travel Money

According to the Post Office, in-branch exchange rates are determined by many factors, including branch location, competitor pricing, convenience, etc. The company will always strive to offer the best possible rate within these parameters. Online orders/distribution is the cheapest method for many retailers, as they can use centralised packing costs. Because of this, online exchange rates are always better than branch rates.

Comparing Post Office Travel Money Rates to Other Providers

There are several new services that it’s worth comparing directly to Post Office Travel Money.

Online-Only Banks

There have been several purely mobile banks launched in recent years both in the UK and across Europe. With services like Monzo, N26, Revolut, Monese, or Bunq, consumers can access a wide range of banking options. 

Each of these modern financial institutions provides services such as money transfer agencies and international travel cards, and it makes sense to compare them with Post Office Travel Money.

For example, Monzo facilitates international money transfers through the popular exchange company Wise. For example, when sending a thousand pounds to a Swedish account using Monzo/Wise, the recipient receives 12,103 Swedish crowns versus 11,546 with Western Union, a difference of around 5%.

Other Currency Providers

It may also be possible to transfer money at a better rate in some countries. Using Xendpay, you could send 500 pounds to Saudi Arabia, and the beneficiary would receive 2,289 Saudi Riyals instead of 2,158 Saudi Riyals with Post Office Travel Money.

Supported Currencies

Prepaid travel cards from Post Office can be loaded with any of the following 23 currencies:

• CAD – Canadian dollar
• JPY – Japanese yen
• USD – US dollar
• AUD – Australian dollar
• CHF – Swiss franc
• AED – UAE dirham
• CNY – Chinese yuan
• DKK – Danish kroner
• PLN – Polish zloty
• CZK – Czech koruna
• ZAR – South African rand
• GBP – Pound sterling
• TRY – Turkish lira
• HKD – Hong Kong dollar
• THB – Thai baht
• HRK – Croatian kuna
• SGD – Singapore dollar
• HUF – Hungarian forint
• SEK – Swedish kronor
• SAR – Saudi riyal
• NOK – Norwegian krone
• NZD – New Zealand dollar

Sending Money With the UK Post Office

Many Post Office branches and their website offer Post Office Travel Money. They offer convenient and quick foreign exchange services. They are useful for local currency exchanges because they are so widely available. Post Office services like international money transfers and travel cards offer additional options for sending and spending overseas.

How to Get and Use a Post Office Travel Card?

Post Office travel cards are only available to UK residents over 18 years old.

Ordering Your Card

To order a Post Office Travel card, you can do one of three things:

• You can order through the Post Office Travel app
• Visit the Post Office website to apply online
• Get your card at your local Post Office. It will be necessary to bring photo identification, like a passport or driver’s licence

Your card should be available immediately if you apply at a branch. Your card will be delivered within two to three days after you apply online or via the app.

Card Activation

It’s necessary to activate your travel card before you can use it. You’ll find detailed instructions in your welcome letter.

Using Your Card

ATMs and online sites that accept MasterCard accept Post Office travel cards, too. If you are buying something in person, you’ll need your PIN to verify your purchase and possibly your signature if the Chip and PIN system is not widely available in the country.

In some countries, contactless payments are also allowed for small amounts, although the rules and limitations vary.

According to its terms and conditions, you should not use your Post Office card in certain situations. 

Some of them include:

• Tolls on the road
• Petrol pumps with self-service
• Deposits for car rentals or hotels
• Airline or cruise ship transactions

Adding Money to Your Card

With the Post Office Travel app, you can add money to your card easily. Additionally, you can add money at a local branch or on the Post Office website.

Buying Back Currencies

Having unused currency on your card gives you a few options. You may be able to withdraw cash at your local Post Office branch or ATM, but there may be a fee.

Wallet-to-wallet transfers are also available in the app. You can transfer unused balances from one currency to another. In preparation for your next trip to Europe, you can convert unused USD into EUR.

Each currency listed above can be topped up for between fifty pounds and five thousand pounds on your card. Your card can hold up to ten thousand pounds, as well as carry out transactions of up to thirty thousand pounds annually.

Different currencies have different limitations on cash withdrawals. For example, in a single transaction, you may withdraw up to 450 euros or 500 dollars.

App Overview

On Google Play and the App Store, you can download the Post Office Travel app for free. With the app, you can activate and order your card, check your balance, add money to it, and more. 

In addition to transferring leftover currency between wallets, it’s possible to convert it to another currency you prefer by using the new wallet-to-wallet feature.

Furthermore, you can book airport parking, purchase travel insurance through the app, and use other features.

Contacting the Post Office 

If you need assistance, you may reach the contact centre by dialling 0344 335 0109 in the United Kingdom or 0044 20 7937 0280 from abroad. Customer service is available each day of the week at any time of the day.

In addition, you can reach Customer Services at the Post Office in the following ways:

• Postal mail at PO Box 3232, Cumbernauld, G67 1YU, Post Office Travel Card
• Send an email to [email protected]

Post Office Travel Card: FAQs

Here are some common travel card problems you might encounter.

When I lose or damage a card, what do I do?

Post Office currency cards are easy to replace if lost or damaged. Your card will be blocked, and another one will be sent to you. App users can also freeze their cards.

How should I deal with a declined or blocked card?

The first thing you need to do is ensure that you have enough money in your account via the app. If you don’t have enough money in your account to purchase your item, call the customer care centre.

If I forget my PIN, what should I do?

Call the customer service centre if you cannot remember your travel money card PIN. If you need a new one, they can issue it for you.

My card is about to expire. What should I do?

A new card should automatically be sent to you. You can call the contact centre if it hasn’t arrived after the expiration date, and they’ll issue you another.

Post Office Prepaid Travel Card Summary 

Travel cards from the Post Office are handy if you want to keep your money safe while you’re away from home. The convenience of not carrying cash around with you and not having to change money during your trip will make your trip much more enjoyable.

Because it’s a contactless card, you can pay in local currencies quickly and easily. This helps you budget because you can only spend what’s on it.

If you travel frequently or take multi-destination holidays, the card is convenient since you can store 23 currencies on it. A card that supports a variety of currencies might be more useful if you love exploring far-flung areas.

The exchange rate is a drawback to take into account. Post Office rates may be competitive (compared to airport exchange rates, for example), but they will likely include a margin or markup. ATMs also charge fees when you use your card.

Comparing other travel money cards could help you find a better deal, so make sure to shop around.

by Matt Woodley

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Post Office Travel Money Card   Reviews

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Reviews 3.7.

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Card declined twice in a row

My post office travel card has just been declined twice, once in a restaurant, once in a supermarket. Really annoyed as I specifically took out the travel card to save carrying cash or other cards for safety. Not impressed at all.

Date of experience : September 05, 2024

Reply from Post Office Travel Money Card

Hi Karen, we are sorry to hear this. We have requested further details from yourself to be able to look into this

I had a wonderful experience

I had a wonderful experience. I had forgotten to change my address so didn’t get new card and didn’t realise until on holiday and of course it was out of date. Came home and I had to telephone which I was dreading but no straight through to a person and she was brilliant. New card came in three days.

Date of experience : August 05, 2024

Hi Lesley, thank you for your review and great feedback regarding calling in! It really does help us!

Post Office Money Card great option

Given that the most convenient way to spend money is contactless or via phone, having the post office travel card was a great way to manage my money abroad. As the money is already converted to the currency of choice there are no fees or conversions per transaction. You can also keep tabs easy on the app on what has been spent. Highly recommended.

Date of experience : August 14, 2024

Thank you for your great review and feedback, it really helps us. It’s really good to hear that you are enjoying your Travel Money Card and the features we have available on the mobile app.

Straightforward to set up

Straightforward to set up. Minimal cost. Needs to be made clearer if the card is a debit card or a credit card. Became very confusing in a liquor store as I thought I was using a debit card and they couldn't process it but could have done if they knew it was mastercard.

Hi Thank you for your review and feedback!

An easy application process and…

An easy application process and delivered within a few days. Using the card abroad was really easy and useful. Topping up currency was easy and transferring between currencies with rates shown.

Date of experience : August 23, 2024

Hi Andrew, thank you so much for your great review!

SUSPENDED CARD

SUSPENDED CARD ! I have 9k in my account it’s been suspended for 2 months now 30 emails . More emails more print outs of my personal accounts . Left me in a place not having any money because of this . Court proceedings after this is complete , Go with tui a reliable company . There a joke they are . You send a PDF of accounts and if it’s not good enough they don’t tell you ! You have to chase it up . Ombudsman hasn’t even replied like they said they would too , All recorded and all monitored for the courts . Still in going . How they can keep your money is a joke !

Hi John, we are sorry to hear this. We have requested further details from yourself in order to look into this for you.

Great for € / $

Love the card and will use in the future but it does not allow me to add Mexican pesos so please add more currency options.

Date of experience : September 02, 2024

Hi Roishin, thank you for your review and feedback! This feedback has been passed over to the relevant team

Not very useful as the app was down…

Not very useful as the app was down most of the time so couldn't access it to check pin and couldn't use chip and pin as country didn't have this option.

Date of experience : August 11, 2024

Thank you for your review, we’re sorry to read that the Travel Money Card hasn’t met with your expectations on this occasion, we would like to understand more so we can help resolve why the mobile app was down. Could you call us at 0207 937 0280 or email us at [email protected] , Thanks

Card was easy to load …

Card was very easy to load and accepted in all places I went , also kept me up to date what I was spending,

Date of experience : August 28, 2024

Hi Sharon, thank you for your review!

Post Office travel card - using out in the US

Apart from struggling to transfer money onto my card from the app initially (not sure if there was just a system problem - and in the end my local postoffice helped with this) i found using the card very easy whilst out in the US. Thankfully i had topped it up with a sufficient amount so didn't need to top up whilst away. The app is great for seeing what you are spending and checking your balance. Will use again on my next trip abroad.

Date of experience : August 09, 2024

Hi Elaine, thank you very much for your review! If you would like us to look into the reason why you could not top up on the app, please contact us at [email protected]. Thank you!

This card was easy to use you can…

This card was easy to use you can transfer funds as you need them instantly, every where I shopped in Spain except the card I would highly recommend it

Date of experience : August 31, 2024

Hi Julie, thank you very much for your review!

Unable to load money

Travelling tomorrow and unable to load money onto my travel card have been trying for hours 🤨 even reloaded app still no joy. What's the point of having card you can't load !

Hi Laura, sorry to hear you are having issues trying to top up your Travel Money Card. Can I ask you to give us a call on 0344 335 0109 and we can troubleshoot this for you. - Stephen

So much more convenient …

So much more convenient than carrying currency in cash and everything accepted payment by card . Also I found it useful to use the app to keep track of the amount of money I spent.

Date of experience : August 18, 2024

Thank you for your great feedback, It’s really good to hear that you are enjoying your Travel Money Card

I am not into computing but have found…

I am not into computing but have found the card very easy to manage and use.

Hi Brian, thank you for your review, we are glad to hear this!

More inconvenient than the worth of it!

We were led to believe we could have 2 cards on one account - we couldn’t. We then had to phone to be able to transfer money from the original card to the new card, as this wasn’t possible through the app, so an added inconvenience. Getting charged when we wanted to take cash out was a bit of a ripoff and now we have a total of around 12€ left between 2 cards, which we will get charged to have back. Would have been much easier if we’d stuck with our original option of having all cash with our credit cards for back up. Won’t be using them again.

Date of experience : August 26, 2024

Hi there, Thank you for your review. I apologise if you were ever advised misinformation regarding our Travel Money Card. If you do require further information please contact us at [email protected]. Thank you.

We are currently on holiday on…

We are currently on holiday on Vancouver Island our travel card has been declined several times even although we have a considerable sum of Canadian dollars on the card.Very very frustrating.Card declined again this evening.Help line is no help at all.Told to use atm.I also notice we do not have a reply.What happens now?

Date of experience : August 22, 2024

Thank you for your review, we’re sorry to read that the Travel Money Card hasn’t met with your expectations on this occasion, we would like to understand more so we can help resolve this. I regret that you feel that the helpline has not provided you with the required support as of yet, however if you could you call us back at 0207 937 0280 or email us at [email protected] we can attempt to further investigate this issue for you. Thanks.

Disappointing that the exchange rate…

Disappointing that the exchange rate you get when transferring money to this card is worse than the rate you get if you are at the post office counter to get euros in cash on the same day. Why? Unsurprisingly it was not explained to me when I got the card that the exchange rate you get when loading the card would not be as good as when you buy foreign cash from the counter

Date of experience : August 25, 2024

Hi Beverley, thank you for your review. The rates do differ from buying Travel Money to loading your Travel Money Card as you are paying for a service with the Travel Money Card, such as 24/7 support, your funds will be protected if the card is lost, our mobile app and being able to use the card in over 36 million locations worldwide. We do appreciate your feedback and will pass this along to the relevant team. Thank you.

Have discussed problems that happened…

Have discussed problems that happened when I was away and sort of rectified through a phone call. For some reason the card didn't work in a few places ie taxis, restaurant, bars we visited. Worked fine in airport ATM which I was told to do and glad I did so at least had cash. Just disappointed and inconvenienced by this problem Was told probably machines not online?? Managed to use on return journey in duty free but only with the pin not contactless. Honestly don't think will use again.

Hi Angela, Thank you for your review, we’re sorry to read that the Travel Money Card hasn’t met with your expectations on this occasion, we would like to understand more so we can help resolve this. Could you call us at 0207 937 0280 or email us at [email protected] Thanks

Positive but mixed experience …

Actual card payment in euros (Italy) was easy. However, the app kept crashing when trying to transfer money. Therefore, unable to transfer money across to card that way. Ended up having to use post office website, which added extra time. Once that is fixed, 5 stars await.

Date of experience : August 08, 2024

Hi there, thank you for your review! We would like to understand more regarding the problems you faced on the app, so can I ask you email us at [email protected] so we can look further into this? Thank you!

When you are applying for a Post Office…

When you are applying for a Post Office Travel Card, it's easy than I thought it would be, I done mine online, go with the instructions, I would never put on the card anymore than the minimum, as it has to come by post, though you have to register it once it's arrived, then you can add to your balance, as you please, full instructions also for this and help.

Date of experience : August 16, 2024

Hi Denise, thank you so much for your review!

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Eligible U.S. citizens can now renew their passports online. We're conducting a beta release of an online passport renewal system. 

If you are unable to start your application because we have reached the daily limit, try again another day. If you do not want to wait or do not qualify to renew online, you may also renew by mail .

This beta release during which we are limiting the daily applications is an important and standard part of the software development process. We appreciate your patience while we test our system and prepare for a full launch of the updated online passport renewal system. 

Follow these steps to renew your passport online and track your status:

Confirm you meet the requirements

• Create your account 

Start your application

• Enter your most recent passport info

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• Upload digital photo

Sign and pay

Enroll in email updates.

You can renew online if you meet all these requirements:

• The passport you are renewing is or was valid for 10 years, and you are age 25 or older. 
• We issued the passport you are renewing between 2009 and 2015, or over 9 years but less than 15 years from the date you plan to submit your application. 
• You are not changing your name, gender, date of birth, or place of birth.
• You are not traveling for at least 8 weeks from the date you will submit your application. We will only offer routine service during this beta release, and the time it takes to get a passport will be the same as renewing by mail. 
• You are applying for a regular (tourist) passport. You cannot renew a special issuance (diplomatic, official, service) passport online.
• You live in the United States (either state or territory). You do not qualify to renew online if you live in a foreign country or have an Army Post Office (APO) or Fleet Post Office (FPO) address.
• You have your passport with you, and it is not damaged or mutilated, and you have not reported it as lost or stolen. Keep your most recent passport and do not mail it to us. 
• You can pay for your passport using a credit or debit card.
• You can upload a digital passport photo.
• You are aware that we will cancel the passport you are renewing after you submit your application. You cannot use it for international travel.

If you do not qualify to renew online, you may be able to renew by mail or in person at a passport agency or center .

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Click the Sign In button on the MyTravelGov homepage. Clicking the button will take you to Login.gov where you can sign in as an existing customer or create a new account.   

Watch a video  explaining how to create an account.

Find answers to frequently asked questions about the process of creating an account.  

After creating your account, click on the "Renew Your Passport" button on the home page to start your application.  

You can save your application and finish it at a later date. You have 30 days to complete your application after you start it. If you do not complete your application in 30 days, you will need to start over. 

Enter info about your most recent passport

At this stage, we check the passport(s) you are renewing against our records to see if you can renew online. 

• Enter your information as we printed it on the passport you are renewing. 
• Try again if you believe you should be eligible to renew online. We may be experiencing temporary, technical issues with our system.
• If you are not eligible to renew online, the application will give you a list of reasons. Double check your information before re-entering it.

Validity of Most Recent Passport : Make sure your most recent passport is or was valid for 10 years. The passport must be expiring within one year or have been expired less than five years.  

Your Name : Check the spelling, capitalization, hyphens, and spacing between letters in your name and compare them to your most recent passport. 

• If your last name is spelled "McDonald" but printed as "Mc Donald," (with a space), make sure you enter your name as "Mc Donald"(with the space included) on the application. 
• If your last name is spelled “Smith-Jenkins“ (with a hyphen) and printed in your most recent passport with the hyphen, try entering your name as “Smith Jenkins” (without a hyphen) or "SmithJenkins" (with no space). We will add the hyphen to your name when we review your application. 

Passport Book, Passport Card, or Both Documents : You can renew passport books and passport cards online. If you want to renew a passport book but not a passport card, leave the card section blank on the application. If you want to renew a passport card but not a passport book, leave the book section blank.

The following chart explains what documents you can renew online:

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If you are traveling in less than 8 weeks, you cannot renew online. We are only offering routine service .

• Routine times do not include mailing times.
• Routine times are the same for customers who renew online and by mail. 

Need your passport in 3-8 weeks? Get expedited service and renew by mail .

Need your passport in less than 3 weeks? Make an appointment to renew in person at a passport agency or center.

Upload a digital photo

You will need to upload an original, digital photo in .JPEG file format. 

• Go to our  Uploading a Digital Photo page  to see photo examples and requirements.
• Have someone else take your photo. No selfies.
• Do not scan a photo, or take a photo of an already printed photo.

Watch this video to learn how to upload a digital photo

Paying for your Passport

To complete your application, you must  pay all passport fees  using a credit or debit card. Click the “Sign and Pay” button which will take you to pay.gov where you will pay your passport fees.  

Confirming Payment

We will send you emails about the status of your payment.

The first email will notify you that your payment is pending. The second email will confirm we processed your payment. If we are unable to process your payment, you will receive an email asking you to login to your account and pay again.  

Check your spam or junk folder if you do not see the emails in your inbox. 

Keep Your Most Recent Passport

When you complete your application, you will need the passport you are renewing on hand. Keep your most recent passport. Do not mail it to us, or try to use it to travel since we will cancel it. 

One week after you apply, go to our Online Passport Status System to enroll in more emails about the status of your application. We will notify you when your application is in process, approved, and when we send your passport. We will also notify you if we need more information to process your application. 

Our Application Status page includes details about what each status message means. 

Watch this video to learn what to do after you apply

How to get support

Request faster service or change your mailing address.

If your travel plans change, you may request expedite service for an extra $60, or 1-2 delivery of your completed passport book for an extra $21.36. One-to-two day delivery is not available for passport cards. We only send cards via First Class Mail.

If you are changing your mailing address, please note your new address must be in the United States (either state or territory). You cannot use an Army Post Office (APO) or Fleet Post Office (FPO) address.

Call the National Passport Information Center at  1-877-487-2778  . Provide your application number, or your last name and date of birth.

After you contact us, you won’t see any changes to your application in your MyTravelGov account.

Respond to a request for more information

Follow the instructions in the letter or email. You must respond within 90 days of the date on the letter or email. Our  Respond to a Letter or Email webpage  has tips and reminders on how to respond. 

Contacting us if you need help

There are two different paths for support:  

Technical Support for your Account : Contact the Login.gov team if you need help changing your password, verifying your account, or changing your account information.  

Customer Support for your Passport Application : Contact us at 1-877-487-2778 if you have an issue completing your passport application, or you want to upgrade to expedited service, 1-2 day delivery, or change your mailing address. 

Processing Times for Renewing Online

Routine:  6-8 weeks*

Expedited: We do not offer this service if you are renewing online. Mail us your application and supporting documents. 

Urgent Travel:  We do not offer this service if you are renewing online. Make an appointment at a passport agency or center.

*Mailing times are not included in  processing times . Processing times only include the time your application is at one of our passport agencies or centers. The total time to get your passport includes both processing and mailing times. 

External Link

You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State.

Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. If you wish to remain on travel.state.gov, click the "cancel" message.

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The Post Office Travel Money Card Review: Key Features, Rates and Fees

If you’re heading overseas, a travel card could be a handy solution for covering your spending. They tend to be cheaper to use than your ordinary bank debit card, and can even offer better exchange rates compared to buying currency.

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There are lots of travel cards out there, but here we’re going to focus on the Post Office Travel card. We’ll run through what it is and how it works, along with fees, exchange rates, supported currencies and how to apply for one.

You are watching: The Post Office Travel Money Card Review: Key Features, Rates and Fees

And while you’re comparing spending options ahead of your trip, make sure to check out the Wise card. This international card can be used in 175 countries worldwide, automatically converting your pounds to the local currency at the mid-market rate. There’s only a small fee to pay for the conversion¹, or it’s free if you already have the currency in your Wise account.

But for now, let’s focus on the Post Office travel card.

¹ Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information.

What is the Post Office travel card?

The Post Office Travel card is a prepaid Mastercard that you can load up with up to 23 currencies. You can use it for spending and ATM withdrawals in over 200 countries, in 36 million locations².

Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency.

The card is contactless and can be managed using the Post Office Travel app.

Key features and benefits

Here’s your quick at-a-glance guide to the main features and benefits of the Post Office Travel card ²:

• Contactless for making fast and convenient low-value transactions
• Available with Google Pay and Apple Pay
• Manage, top up, transfer between currencies and freeze your card using the Travel app
• Reload whenever you need to, with up to 23 currencies available
• Can be used wherever Mastercard is accepted
• 24/7 call centre help is available if you need it
• Wallet-to-wallet feature – where you can transfer any leftover currency to a new currency of your choice
• No charges when you spend abroad using an available balance of a local currency supported by the card (although there are some fees to know about – we’ll look at those next).

Post Office travel card fees and charges

Post Office travel cards are free to order and there are no charges for paying retailers in the currencies held on your travel money card. So, you can spend in shops, bars and restaurants without any charge – as long as you’re paying with an available balance of a currency supported by the card².

If you do use your card in a country with a local currency that isn’t supported by the card, you’ll be charged a cross-border fee of 3%². For example, if you go to Brazil and use your card at a local restaurant, you’ll be charged the cross-border fee of 3% as Brazilian real isn’t supported by the card.

You’ll also be charged for withdrawing cash from any ATM, even in currencies supported by the card. These ATM fees vary depending on the currency used. For example ²:

• Euro – 2 EUR
• US Dollar – 2.5 USD
• Australian Dollar – 3 AUD
• Pound Sterling – 1.5 GBP + commission of 1.5%
• Swiss Franc – 2.5 CHF
• Canadian Dollar – 3 CAD.

One last thing to note on the subject of fees. All Post Office Travel cards are valid for up to 3 years. Exactly 12 months after your card expires, you’ll start to be charged a monthly maintenance fee of £2².

Here is also a list of the European countries that charge the highest ATM fees.

Exchange rates

The Post Office offers exchange rates that move up and down according to the demand for currencies. So, the exact amount of travel money you’ll receive on your travel card will depend on the rate at the time of your purchase.

You can check the Post Office exchange rates on its website, travel money card app and branches. Keep in mind though that rates may vary whether you’re buying online, via phone or in-store.

The Post Office exchange rate is also likely to include a margin or mark-up on the mid-market rate. This is the rate you’ll find on Google or currency sites like XE.com, and is generally considered to be a fair rate. A margin added on top of this makes the rate worse for you, so you’ll get less EUR, USD or whatever other currency you’re exchanging.

Read more : 10 Free Printable Christmas Cards

Wise only ever uses the mid-market exchange rate, with no mark-ups or margins. This means that your pounds go further, wherever you’re travelling to.

Currencies supported

You can load your Post Office prepaid travel card with funds in any of these 23 currencies²:

• EUR – Euro
• USD – US dollar
• AUD – Australian dollar
• AED – UAE dirham
• CAD – Canadian dollar
• CHF – Swiss franc
• CNY – Chinese yuan
• CZK – Czech koruna
• DKK – Danish kroner
• GBP – Pound sterling
• HKD – Hong Kong dollar
• HRK – Croatian kuna
• HUF – Hungarian forint
• JPY – Japanese yen
• NOK – Norwegian krone
• NZD – New Zealand dollar
• PLN – Polish zloty
• SAR – Saudi riyal
• SEK – Swedish kronor
• SGD – Singapore dollar
• THB – Thai baht
• TRY – Turkish lira
• ZAR – South African rand

You can top up your card with between £50 and £5,000 in any of the currencies listed above. The maximum you can hold is £10,000, plus you can load and spend up to £30,000 on your card each year².

Cash withdrawal limits vary from currency to currency. For example, you can withdraw a maximum of €450 euros or $500 US dollars² in a single transaction.

App overview

The Post Office Travel app is free to download from the Google Play and Apple App stores. You can use it to order and activate your card, monitor your balance and top up with currencies. Using the new wallet-to-wallet feature, you can also transfer leftover currency to other currencies of your choice in just a few taps.

You can also buy Post Office travel insurance, book airport parking and access other features through the app.

How good is the Post Office prepaid travel card?

The Post Office travel card is handy to have if you’re travelling and want to keep your money safe. You won’t need to carry cash around with you, or have to take time out of your trip to change currency.

Paying in local currencies is quick and easy, especially as it’s a contactless card. Plus, you can only spend what’s on it, so this can help you to budget.

As you can store 23 currencies on it, the card is convenient if you travel regularly or are taking multi-destination holidays. If you love visiting far-flung places, however, you might need a card that supports more currencies.

One drawback to consider is the exchange rate. While rates may be competitive (compared to changing money at the airport, for example), the Post Office is likely to include a margin or mark-up on the mid-market rate. There are also charges for using your card at an ATM.

So, it’s important to shop around and compare other travel money cards, as some could offer you a better deal.

Take the Wise card, for example. With this contactless international card, you can spend in 175 countries and manage over 50 currencies in your Wise account. There are no ATM fees¹ for withdrawing up to £200 a month (2 or less withdrawals) and you’ll get the mid-market exchange rate on every transaction. Note, that Wise will not charge you for these withdrawals, but some additional charges may occur from independent ATM networks.

The Wise card will automatically convert your money to the local currency at the mid-market rate when you spend, for just a small conversion fee¹.

How to get and use a Post Office travel card

You can only get a travel card from the Post Office if you’re aged over 18 and a resident of the UK.

Ordering your card

There are three ways to order a Post Office Travel card:

• Download the Post Office Travel app and place an order there.
• Apply online at the Post Office website.
• Pop into a local Post Office branch to apply for a card. You’ll need to take a form of photo ID with you, such as a passport or UK driving licence.

If you’re applying in a branch, you should be able to pick up your card there and then. For applications made online or in the app, you’ll need to wait 2-3 days for your card to be delivered.

Card activation

You’ll need to activate your travel card before you can use it.

Read more : The 5 best apps for creating and mailing greeting cards in 2023

You’ll be given instructions on how to do this in the welcome letter delivered along with your new card.

Using your card

You can use your Post Office travel card anywhere that accepts MasterCard, online and at ATMs³.

If you’re buying something in person, you’ll need to enter your PIN. If you’re in a country where Chip & PIN isn’t as widely available (such as the USA), you may be asked to sign to verify your purchase instead.

You can also make contactless payments for small amounts, although different countries have different rules and limits for this.

The Post Office’s terms and conditions list a handful of situations in which you shouldn’t use your card. These include the following³:

• Self-service petrol pumps
• Car hire or hotel check-in deposits
• Transactions on planes or cruise ships.

How to top up your card

The easiest way to top up your Post Office Travel card is using the app. If you prefer, you can also top up at the Post Office website or in a local branch³.

Buying back currencies

If you have unused currency on your card, there are a couple of options available. You may be able to withdraw it at a local Post Office branch or ATM, although fees may apply³.

Alternatively, you can use the new wallet-to-wallet feature in the app³. This lets you transfer unused balance in one currency over to another. For example, you can transfer unused USD to EUR, ready for your next trip to Europe.

How to contact the Post Office about your card

You can call the contact centre on 0344 335 0109 when you’re in the UK or +44 (0) 20 7937 0280 when you’re overseas³. Lines are open 24 hours a day, seven days a week.

You can also contact the Post Office Travel Card Customer Services department via the following methods³:

• By post at Post Office Travel card, PO Box 3232, Cumbernauld, G67 1YU
• By email at [email protected].

Post Office Travel Card: troubleshooting tips

Here’s how to deal with some common problems you might have with your travel card.

How do I report a lost or damaged card?

If you lose your Post Office currency card or discover that it’s damaged, just phone the contact centre. They’ll block it and send you another. You can also freeze your card using the app.

What should I do if my card is declined or blocked?

Firstly, check your account via the app to make sure you have enough money in it. If you have enough to pay for your item or have less than you should have in your account, call the contact centre.

What if I’ve forgotten my PIN?

If you can’t remember your travel money card PIN, phone the contact centre. They can issue you with a new one.

What happens when my card expires?

You should receive a new card automatically³. If it hasn’t arrived after the expiry date, call the contact centre and they’ll issue you with one.

And that’s pretty much it – everything you need to know about the Post Office Travel card. It’s handy if you don’t want to carry cash around or exchange currency while on holiday. And you can use it in multiple countries, as it supports 23 currencies. The app is another great feature, letting you top up and manage your money on the move.

But just remember to compare exchange rates and fees (especially for those all-important ATM withdrawals) before choosing a travel card for your trip – as you could be getting a better deal elsewhere.

Sources used:

• Wise – terms and conditions & pricing
• Post Office – Travel Money Card
• Post Office Travel card – Terms and Conditions

Source: https://antiquewolrd.com Categories: Cards & Envelopes

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Postal Locations

Moscow post office.

220 E 5th St Lobby , Moscow , ID 83843

Phone: 208-883-8464 Fax: 208-883-9751 TTY: 877-889-2457 Toll-Free: 1-800-Ask-USPS® (275-8777)

Monday 8:00am - 5:00pm Tuesday 8:00am - 5:00pm Wednesday 8:00am - 5:00pm Thursday 8:00am - 5:00pm Friday 8:00am - 5:00pm Saturday 9:30am - 1:30pm Sunday Closed

Monday 24 hours Tuesday 24 hours Wednesday 24 hours Thursday 24 hours Friday 24 hours Saturday 24 hours Sunday 24 hours

Monday 5:15pm Tuesday 5:15pm Wednesday 5:15pm Thursday 5:15pm Friday 5:15pm Saturday 5:15pm Sunday Closed

Monday 9:30am - 2:30pm Tuesday 9:30am - 2:30pm Wednesday 9:30am - 2:30pm Thursday 9:30am - 2:30pm Friday 9:30am - 2:30pm Saturday Closed Sunday Closed

• Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
• You will need two forms of Identification with copies.
• A passport quality photo. Available at location.
• The appropriate application form printed and filled out, and the required fee for applying or renewing.
• You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online .

Monday 9:00am - 12:00pm, 1:00pm - 3:00pm Tuesday 9:00am - 12:00pm, 1:00pm - 3:00pm Wednesday 9:00am - 12:00pm, 1:00pm - 3:00pm Thursday 9:00am - 12:00pm, 1:00pm - 3:00pm Friday 9:00am - 12:00pm, 1:00pm - 3:00pm Saturday Closed Sunday Closed

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Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

University 704 S Deakin St 0.3 mile away

Pullman 1135 S Grand Ave 7.4 miles away

Palouse 300 E Main St 7.8 miles away

Genesee 110 W Walnut St 7.8 miles away

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