kayak travel agency phone number

Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology .

A Complete Guide to Booking Travel With Kayak – Will It Save You Money?

Katie Seemann

Senior Content Contributor and News Editor

343 Published Articles 50 Edited Articles

Countries Visited: 28 U.S. States Visited: 29

Director of Operations & Compliance

1 Published Article 1172 Edited Articles

Countries Visited: 10 U.S. States Visited: 20

Recommended Flights and Popular Destinations

How to search for a flight on kayak, fee assistant, booking preferences, compare sites vs. kayak, searching flights and completing your booking, hacker fares, search for a flight by destination, kayak explore, searching with flexible dates, kayak direct, booking through kayak, tips for booking hotels through kayak, hacker stay, save hotel choices and track prices, finding the best price for car rentals on kayak, find the best times to travel to popular destinations, kayak guides, kayak trips, kayak deals, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Kayak is one of the many websites out there to help you find the best travel deals.

However, unlike other popular OTAs (Online Travel Agencies) that Kayak often gets lumped in with, Kayak is not an OTA — it’s a metasearch engine for travel deals.

Kayak shows you prices from other websites and will send you to that website to complete your booking.

Plus, with tools like Flight Tracker, Guides, and Kayak Trips, this site acts as an assistant travel planner. You can research and organize all aspects of your trip in 1 spot. That all sounds great, right? But how do you actually use Kayak!?

Overall, searching for travel on Kayak is easy as long as you know a few simple tips and tricks to find the best deals.

This guide will show you everything you need to know to use Kayak to search for and book your next trip.

Kayak Flights

On the home page, Kayak shows your “Recommendations” and routes to “Popular Destinations” based on your home city all before beginning your first search.

These sections are for very specific flights and dates, so they might not be much help if you’re looking for a certain itinerary. However, if you are flexible, these sections offer some great deals!

For example, I found flights for as little as $79 round-trip from my home airport to popular destinations like Orlando and Myrtle Beach. I also found a round-trip from my home airport to Dublin, Ireland for only $648!

Many of these deals are for flights as close in as 2 weeks, so if you’re looking for a last-minute travel deal, Kayak is a great place to start your search.

Hot Tip: You can change the origin city for your Recommended flights and Popular Destinations by doing a flight search with the new city as the origin.

To start your search on Kayak, input your departure city, arrival city, and dates; then hit “Search” just as you would on any other website. This will take you to the next page, which shows a list of available flights. This is the main booking page and it includes a wealth of information.

By default, the results will automatically populate sorted by “Recommended.” You can adjust this setting to sort by Cheapest, Quickest, Earliest Takeoff, Latest Takeoff, Earliest Landing, or Latest Landing. To do this just select how you want to sort using the drop-down on the upper right-hand side of the screen under the main search bar.

This is a great feature that lets you include any baggage fees in the price you’re seeing. Since baggage fees can vary between airlines, this is a great way to see an actual cost comparison without having to search separately for each airline’s baggage fee policy.

Right underneath the Fee Assistant is a large box with a featured flight in it. Keep in mind that this is a sponsored ad, meaning the featured airline paid to be there. While this doesn’t automatically mean the featured deal is bad, it’s smart to keep in mind that it’s not featured simply because it’s a good deal!

This little box at the top left of your screen gives you Kayak’s best estimation of how prices might change in the next week. The box will tell you if it’s a good time to buy, or whether you should wait. This estimation is only for the following week, so I recommend taking their advice with a grain of salt.

If you toggle “Track Prices” to ON, you can create a custom price alert for your itinerary . This requires an email address and automatically sets up an account for you with Kayak.

Under the “Our Advice” box on the left side of your screen, you can go into lots of detail about your flight preferences. Customize your list of available flights using any of the following filter options:

• Number of Stops
• Booking Sites
• Flight Quality
• Layover Airports

On the right-hand side of your screen, you’ll see this box where you can compare what you find on Kayak to numerous online travel agencies and travel websites.

Clicking on the “Compare” button will take you directly to the chosen website and automatically search your itinerary.

The main middle section of the page is where you’ll find available flights for your chosen route. Click on “View Deal” to see more information about the flights and complete your purchase.

Depending on the route you’re choosing, the View Deal button will take you to either the airline’s website, Kayak’s booking tool, or another OTA such as Expedia or Orbitz to complete your purchase. You will be able to see where the booking is from right above the orange button.

On some flights, there is more than one booking option, but thankfully Kayak features the lowest price option first. To view other options for your chosen flight, click on the down arrow next to the orange View Deal button. This will display a drop-down box of all the prices on different websites.  Please note that this is not available on all flights.

Bottom Line: Kayak is not an online travel agency — it’s a travel search engine.

On some flights, instead of seeing the airline displayed under the price, you will see “Hacker Fare.” Don’t worry — nothing is being hacked and these prices are totally on the up and up!

All this means is that Kayak found a good deal on a flight by bundling 2 one-way tickets (usually on different airlines) instead of a round-trip on 1 airline. This can be a great way to get the best deals.

The only thing to keep in mind with these Hacker Fares is that you have a little less protection if something goes wrong.

Let’s say you’re going to Chicago for a long weekend, but bad weather cancels your outbound flight. Since it was a short trip, you just decide to cancel the whole thing. If you had a round-trip ticket, you’d have much more leverage to get a refund for the second leg of your trip.

But since you booked a Hacker Fare, your return flight is a one-way on a different airline, meaning that return flight has no real relationship to your outbound flight. It would be hard to get a refund for the second leg of your trip; as far as the airline is concerned, this is stand-alone flight. While this is a fairly rare situation, it’s good to be aware of if you purchase a Hacker Fare flight.

Another way to search for flights on Kayak is at the bottom of the home page, where you’ll see a number of popular cities. Click on “Flights” directly under the city name to bring up a page that shows lots of flight deals from your home airport to your chosen destination. These are all for specific dates, so again flexibility is the key to making this tool work for you.

This is a cool feature that is a little hard to find. On the top menu, click on the drop-down box from the “More” tab, and then click on Explore.

Using this tool, you can select your home airport, date range, price range, and trip duration to see where you can fly within those parameters. It’s a fun way to choose a destination when you have an idea of when you might like to travel but aren’t sure where you want to go.

If you hover over the price box on the map, you can see what city the flight arrives in. Once you’ve found your destination, click on the city name, then click on “Find Flights” on the right side to choose your flights and complete the booking.

You can also use the Kayak Explore tool to search for a themed trip, such as Amazing Beaches, Family Friendly Cities, UNESCO Sites, or Hiking Hot Spots. After choosing your home airport, dates, price range, and travel time, choose your travel theme on the right side of the page. This will narrow your search to only destinations featuring the theme you chose.

Sometimes having a day or 2 of wiggle room in your travel plans can save you big bucks! Using the 3-day flex search tool, you can see your selected travel dates plus or minus 3 days. This is a great way to see if you can save some money with a little flexibility.

To use this feature, select “Flexible Dates +/-” on the left side of the calendar drop-down box. You can also choose a Flexible Weekend or Flexible Month search. Now when you click on the Search button, you’ll see a chart of prices so you can easily see the cheapest days to fly to your chosen destination.

Hot Tip: Even a day or 2 of flexibility can lead to big savings! Be sure to search for your trip with flexible dates to see your best options.

This is a cool page under the “More” drop-down on the main menu. Click here to see all the places you can fly directly from your home airport. This tool also displays the approximate flight time, distance, and airlines that fly the specific route. It’s a pretty neat tool to check out if you’re looking for a destination you can fly to without a layover.

Occasionally it will appear that the flight you chose is bookable through Kayak ; this will show up as a Kayak price. However, while it looks like you’re booking through Kayak, you are really only using Kayak as a user interface — the booking is actually through a third party (usually an online travel agency like Travelocity or Priceline ).

This is important to know: if you have any problems, you will need to contact the party through which you booked, not Kayak. In this case, the ticket was booked through Priceline even though the user didn’t click through to that website.

Kayak Hotels

Searching for a great hotel on KAYAK is really simple. First, choose “Hotels” from the top menu. Then input the number of rooms, number of guests, city, and dates you’re looking for — click on the magnifying glass icon to search.

On the left side of the page, you’ll see all the options to filter your search. You can narrow your results by stars, review score, price, freebies, location, neighborhood, amenities, ambiance, and property type.

Right above all of the search options is a box to click through to a map, which shows your chosen city with all the hotels marked on it. Hover over each dot to see the hotel name, rating, and price, or click on each dot to continue with booking that hotel.

Hot Tip: You can also search for popular areas for eating, sightseeing, shopping and nightlife on this map.

The middle section of your screen will have a list of all the hotels available for your chosen dates. Just like with flights, these default to being sorted by “Recommended.” If you want to sort by price, adjust the settings at the top right underneath the search box.

Note that the price you see to the right of the hotel name is not necessarily the cheapest price! However, the great thing about KAYAK is that you can see the prices for each hotel on lots of different OTAs as well as the hotel website. You’ll see these prices underneath the hotel name and rating; click the drop-down menu for a full list.

Prices shown for hotels don’t include taxes, which can be pretty high. For example, I searched for a hotel for a long weekend in Chicago and chose the Park Hyatt (listed for $475 per night from Expedia). When I clicked through to complete the booking, I discovered per night taxes of $82.66!

Hot Tip: Prices shown from hotel websites are not member rates. Be sure to check the member rates on your specific hotel’s website — they are usually lower!

When I clicked through to Expedia , Orbitz , Travelocity , and Hotwire , they all featured the $475 per night price and added taxes for a total of $2,230.64 for a 4-night stay.

However, when I went to book directly with Hyatt, I found a non-member total for 4 nights of $2,230.60 ($.04 cheaper), while the member price was $2,141.35 for 4 nights. So by signing up as a World of Hyatt member (which you should definitely do because it’s free!) and booking directly through Hyatt, you’d be saving $89.29.

Plus, you will be eligible to earn hotel points and take advantage of any elite status you may have when you book directly through the hotel’s website.

Another hotel available for the same weekend had an advertised price of $429 on all the major OTAs including Expedia, Orbitz, Travelocity, and Hotwire. This was also the price offered directly from the hotel, making the total for a 4-night stay booked through any of these sites $2,014.60.

Hot Tip: Booking a “Hacker Stay” fare can save big bucks on your next hotel stay.

However, this hotel had a “Hacker Stay” rate of $392 per night. The total price for the Hacker Stay was $1,839.45 — that’s a savings of $175.15 for the exact same hotel room!

When I clicked through to book, I found that this stay consisted of 1 night booked through Hotels.com and 3 nights booked through Expedia. If you choose this route, you’ll end up with 2 separate reservations and might have to switch rooms halfway through your stay (though the hotel can usually combine those reservations upon check-in).

You can save selected hotels to come back to later by clicking on “Watch” right under the orange View Deal button. This will automatically create a saved Trip for you with all your hotel selections.

To track prices for your search, just toggle the button at the top right corner of your screen (to the right of the search box) until you see a check mark.

Kayak Car Rentals

To start your search for a car rental on Kayak , simply input your chosen city plus dates in the search bar at the top of your screen. At the top left you can choose whether you want to drop off the car at the same or a different location as pickup.

Clicking on the calendar icon will bring up a drop-down box to choose your dates, pick-up time, and drop-off time. You can also choose to bring up comparison sites underneath the location box to view prices at Hertz , Hotwire , Priceline , Budget, and Avis .

Just as with searching for flights or hotels on Kayak, searching for rental cars follows a similar pattern. To the left of your screen you’ll find all the options to help narrow your search. You can choose to sort your search by car capacity, car type, payment type, rental agency, price, and other car options like number of doors or type of transmission.

After you narrow your search, all your options will be featured in the middle of your screen. Above the list you can choose how to sort your results (recommended, lowest price, or distance), and you’ll see an alert if it’s a good time to book.

Each listing will tell you the type of vehicle, bag capacity, number of doors, rental company, and whether this is a Special Rate. These Special Rate deals will keep the car rental agency hidden until booking is completed. Use the drop-down arrow in the orange box or section on the right side of the screen to compare Kayaks pricing to other websites.

In an example search, I found car rental prices all over the map. I searched a midsize car for 4 days in Chicago and came up with a price of $200. This doesn’t include tax, so you do have to click through to your chosen website to see what the actual price will be. Here is what I found:

• Kayak – $216.40
• Orbitz – Not available once I clicked through, but there were other car options available
• Thrify – $216.40 (I clicked on their “hot deals” button and got the price down to $207.69)
• Cheaptickets.com – Not available once I clicked through, but there were other car options available
• Rentalcars.com – Didn’t show price at all

There was also a “Special Rate” available for a similar midsize car for only $139.19. If you aren’t picky about exact car type or who you rent from, these Special Rate prices offer a great deal.

Kayak Packages

Lots of people use OTAs and travel search engines to find great vacation package deals. To see Kayak’s deals , click on “Packages” in the search bar at the top of your screen. From here you’ll see a search bar just like in the Flights section.

First, fill in your destination and dates to get a list of flights. Once you select the flight you want, you’ll be able to add a hotel to make a package deal.

Bottom Line: You can save money by booking your hotel and flight together through Kayak’s “Packages” option.

Right underneath your chosen flight you will see the “Add a Hotel” section. To see what kind of deals I could get, I searched for a 5-night trip from Boston to Las Vegas. This search returned 3 featured offers with varying levels of advertised savings, and I could see more deals by clicking on the blue “View More Hotels” button.

Hot Tip: The hotel offerings change quickly! The offers I had changed even when I did the same search only minutes apart. If you see something you like, you should book right away.

The first option was a hotel stay at Treasure Island Hotel and Casino, which advertised a $367 savings. I tend to be skeptical about package deals, so I wanted to check it out myself. Booking this package including a round-trip flight plus 5 nights at Treasure Island would cost $800.86.

Booking the flight separately was $216.37, and booking the hotel directly through their website would be $951.60, for a total of $1,167.97 if booked separately. That does work out to a $367 savings when booking the package, which is pretty significant and exactly as advertised.

If you have a destination in mind and are looking to find the most inexpensive time to travel, Kayak’s Packages have you covered there too.

Scroll to the bottom of the Packages tab, and you will see a section called “Search Vacation Deals By Destination.” When you click on a city in this section, you’ll be able to see price trends throughout the year. This tool will show estimated pricing for a package each month, allowing you to pick the most economical option. (Keep in mind these are just estimates and actual prices may vary.)

Hot Tip: Kayak no longer has the ability to search for and book cruises.

Kayak Guides is a great tool to start planning some activities for your upcoming trip. Guides can be found by clicking on the “More” drop-down box in the main search bar at the top of your screen.

From here you can input your destination or search by region or popular destinations.

In each city guide, you’ll find general information about the area as well as suggestions on things to do, places to eat, most and least expensive times to visit, and even average weather throughout the year. You can see how to get there including links to take you to search for flights. You can also see information about different areas of the city including links to hotels in that area.

One of my favorite parts of this tool is the map of the city that shows you popular areas for sightseeing, dining, shopping, and nightlife. Just click on the item you want to see and watch the colors on the map change to reveal the popular areas for your chosen activity.

This map also shows hotel locations. For more information, just click on a dot — this will bring up hotel info as well as a link to click through and book.

Bottom Line: Kayak Guides is a great resource to help plan every aspect of your trip, including best times to visit, local weather, and best areas for sightseeing, dining, shopping, and nightlife.

You can find Kayak trips in the upper right corner of your screen. This is where you can keep all of your trip information and itineraries in 1 spot. There are several options for managing this feature:

• Add your trip manually
• Connect your email inbox to import booking receipt emails
• Forward your booking emails to [email protected].

Once your flights are added, you will be able to see real-time updates for check-in, flight status, and gate change information. Plus, you will be able to access your itinerary offline.

Hot Tip: Use Kayak trips to organize and share all of your vacation details.

If you are traveling with a group, you can share all the trip details with your group by creating a link to your trip information page. Once you’re viewing your trip details, look for the blue “Share” button, which brings up a link to your trip information that you can send to friends and family. You can also allow someone else to edit the trip information from this button.

Kayak Deals can be found under the More drop-down in the main menu. This section differs from Kayak Packages in that you can’t build your own trip; the deals you find here are set packages that all include different things (vacation packages, cruises, flights, hotels, etc.).

Some of these deals were straightforward and easily bookable through an OTA, while others were a little more complicated. For example, I found a 6-day Dublin and Killarney rail vacation package, but I couldn’t just click through and book right away. Instead, clicking through took me to an OTA where I’d need to request a quote. While that’s not really a big deal, it does take more effort than just hitting the “buy now” button!

While you might think Kayak is an online travel agency (OTA) like Expedia or Orbitz, it’s really a different animal. Kayak is a search engine, and it’s a great tool to use to begin your travel planning.

The great thing about Kayak is that it compares prices between all the OTAs you’re familiar with (like Expedia and Orbitz), plus airline and hotel websites. This lets you see where the best prices are without having to go to each individual website.

Kayak also offers tools to help with planning and organizing your trips. It’s a 1-stop shop to research and plan any vacation you can imagine!

Like this post? Pin it on Pinterest!

Frequently Asked Questions

How does kayak work.

Kayak is a travel search engine. It searches hundreds of travel sites including OTAs, discount suppliers, and the airline/hotel/car rental agency’s direct websites to show you all the options in 1 place.

How Do You Change or Cancel a Flight Booked on Kayak?

You will need to contact the provider that you clicked through to (airline, hotel, or an OTA) to book your reservation for customer service. If you booked on Kayak, then you can go to the Bookings area of the site (accessible through Trips) to get support and information on your specific flight/hotel stay/car rental, etc. However, most likely you will still need to contact the provider directly.

When Is the Best Time to Book Airline Tickets Through Kayak?

As with booking flights from any website, there is no real answer to this question. There are lots of factors that go into airline ticket prices, so it’s hard to pinpoint when a fare will be at it’s lowest. However, Kayak does offer a few tools to help you.

The “Our Advice” box in the upper left corner of your search screen gives you a short-term prediction of how prices might change in the following week. You can also track your search by changing the Track Prices button to “On.” This will trigger a daily Price Alert email advising you of the current price trends for your search.

Are Kayak Flights Refundable?

Generally, no. Any flight that you access through Kayak will be subject to the airline’s cancellation policy. However, any flight booked with a U.S.-based carrier at least 1 week before departure can be canceled up to 24 hours after booking without penalty. (Be careful with American Airlines, as their policy only allows you to hold a flight for up to 24 hours without payment)

Are Kayak Hacker Fares Safe?

Yes, Kayak Hacker Fares are safe as long as you understand how they work. Hacker Fares are simply a combination of one-way flights that are cheaper than a round-trip. These flights can be on separate airlines, which means the second leg of your flight might not be protected.

For instance, if bad weather cancels your outbound flight, you might decide to stay home and skip your trip altogether. But since your return flight is on a separate reservation, it will not be refunded like your canceled outbound flight. Overall, this risk is relatively minor, but it’s good to know before you purchase a Hacker Fare.

If you are booking a Hacker Stay for your hotel, this will consist of 2 separate reservations. The only downside to this is that you might have to switch rooms during your stay. However, many times you can ask the front desk to combine your reservations when you’re checking in.

Why Doesn't Kayak Show Southwest Flights?

Southwest fares are only available on Southwest.com. You will not be able to search for these flights on Kayak or any OTA like Expedia or Orbitz.

Was this page helpful?

About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

INSIDERS ONLY: UP PULSE ™

Get the latest travel tips, crucial news, flight & hotel deal alerts...

Plus — expert strategies to maximize your points & miles by joining our (free) newsletter.

We respect your privacy . This site is protected by reCAPTCHA. Google's privacy policy and terms of service apply.

Related Posts

UP's Bonus Valuation

This bonus value is an estimated valuation calculated by UP after analyzing redemption options, transfer partners, award availability and how much UP would pay to buy these points.

• Credit cards
• View all credit cards
• Banking guide
• Loans guide
• Insurance guide
• Personal finance
• View all personal finance
• Small business
• Small business guide
• View all taxes

You’re our first priority. Every time.

We believe everyone should be able to make financial decisions with confidence. And while our site doesn’t feature every company or financial product available on the market, we’re proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward — and free.

So how do we make money? Our partners compensate us. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services. Here is a list of our partners .

How to Book Travel on Kayak

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Kayak, like many other third-party travel search websites, scours dozens of airlines, hotel companies and rental car brands to list as many travel options as possible. What sets it apart from the likes of Orbitz and Expedia, however, is that you can’t actually book travel on Kayak. Instead, it serves as a search engine for you to find the deals you want, then provides a link to the other website to book it. That can include actual airline and hotel websites or third-party online travel agencies .

As a search engine, it can provide more options than you know what to do with, but understanding how to filter and sort through them can prove extra helpful. Here's a look at how to book travel on Kayak .

How to book flights on Kayak

Many people use search engines to book flights , and Kayak makes it easy to find exactly what you want. Like most other sites, you enter the details of your itinerary, like departure and arrival cities, dates of travel, and class of service. You can also select the number of bags you are traveling with to help sort through special fares like basic economy that may not include baggage.

Once the search engine pulls up the long list of results, you’ll have the option to further filter them based on criteria such as nonstop versus connected flights or whether you will have a carry-on or checked bag (a service that Kayak dubs “fee assistant” to help you manage extra fees for bags ).

Other filters include the ability to select certain airlines and alliances (important if you are chasing elite status or interested in upgrades). Narrowing down the departure and arrival times can help you find the best itinerary without having to sort through all the options.

An important thing to note is that Kayak sorts options by best results first, but this doesn’t always mean the cheapest. It’s giving the easiest trips (like shortest or most convenient connections), but this may leave cheaper flights toward the bottom. Toggle between the tabs at the top (cheapest, best, quickest, etc.) to choose the filter that best meets your needs.

One downside about Kayak is that it clutters up the search engine with sponsored deals that may look like real flight options, such as the Priceline ad in the image above. Ignore these and carry on to the actual flight details.

» Learn more: The best days to book a flight and when to fly

Booking features

Kayak comes with several features to make your flight search easier and more comprehensive. One such feature is the price tracker that lets you know whether flight prices change between your search time and departure date. Kayak even gives you advice whether you should wait or buy now. If you choose to wait and track the prices, you’ll need to add your email address to get alerts.

Kayak even lets you compare prices with Priceline , which sometimes might offer a cheaper combination of flights. Just remember, when booking flights via online travel agencies, or OTAs, like Priceline rather than booking directly with the airline, you will have to deal with the OTA in the event of a flight disruption or change. The airline may not be able to help you and refer you to the travel agency instead, which can add an extra layer of unneeded complexity . This is why it is often easier to book with the airline directly if the fares are the same.

If you’re wondering how to book travel on Priceline directly, it’s a similar interface to Kayak with the ability to filter results. It’s easy to use, but all flights are booked via Priceline rather than being sent to another OTA or even the airline directly. That’s why Kayak is advantageous since it gives you the opportunity to book directly with the airline.

With Kayak, you also have the ability to search with flexibility on dates to find a lower price or better itinerary. Kayak is all about widening the net of itineraries that you can find, then filtering down those results to meet exactly what you need. It’s like a bull's-eye for airfare to target the best option.

Kayak does a good job of explaining exactly what comes with each fare type, which is important to set expectations. The last thing you want is to find out after booking is that the fare doesn’t include a seat assignment or allow ticket changes.

Selecting a flight

Once you’ve selected a flight, click on “View Deal” and Kayak takes you directly to the airline or online travel agency website to book the flight. Sometimes, it appears like you are booking a flight directly through Kayak, but it will take you to an OTA instead. Kayak doesn't sell flights directly.

If you’re looking for somewhere to go, but don’t have a particular place in mind, Kayak Explore is a feature where you enter your departure city and search for the cheapest fares to a variety of destinations. You can filter the results by choosing the number of stops, how much you are willing to spend and the type of destination (beach, skiing, city, etc.) among others. The problem with Kayak Explore is that it doesn't let you search one-way or for premium cabin fares. It also doesn't help filter the baggage details like the main section of the site.

Kayak Hacker Fares

Kayak’s Hacker Fares are for advanced travelers, as these don't book as a round-trip itinerary. Instead, you’ll book them as two one-way flights on different airlines. This is a great way to find lower fares, but it may complicate things if you’re looking to travel with just one airline or alliance .

A concern is if you have a problem with the outbound of your trip (like say a mechanical delay) and want to change the return date, it isn't likely since the second airline won’t be responsible for the outbound delay. In addition, international travelers may want to print out their full travel itinerary because you may need to show your return trip details. Consider if this is worth the risk for the savings — and many times, it just might be. Be sure to read through the details since it may include basic economy or a low-cost airline as part of the trip.

How to book hotels on Kayak

Let’s start with some important details. When booking hotels through an OTA, you most often forfeit the elite status perks and opportunity to earn points for the stay. With that out of the way, travelers that may not have elite status or not care about points may find that Kayak is a good resource for hotels. While Kayak may sometimes direct you to a hotel brand website (in that case you would still earn points and elite status perks), it isn't always the case. When it sends you to a third-party website, loyalty program members would lose out on certain hotel benefits.

Like flights, the search engine for hotels is rather straightforward. Once you input the travel information, Kayak returns results for hotels and home rentals that you can sort using a variety of filters.

You can adjust the search functions for price range, hotel star class and other perks that may be important to you, like free breakfast or parking. Above the “View Deal'' button, there are details like whether internet is included or if you can cancel the reservation without penalty. You will also see whether the reservation is offered via a third party (limited elite status benefits and points) or directly with the hotel company (eligible for perks and points).

Be sure to sort through the results, as the hotels that Kayak recommends over others may not be the cheapest options. Another thing to keep in mind is that if you are a member of a hotel’s loyalty program , you may find a cheaper rate on its own website. Don’t assume that Kayak has the lowest price, especially given that many hotels have best rate guarantees promising the lowest price on their own website. If you are booking suites on Kayak, the savings by joining a hotel’s loyalty program may be even more valuable when booking directly.

Like with flights, you can set a price alert to track hotel rates and enter your email address to be notified.

Kayak also lets you see the hotels on the price list according to a destination map so you see where your chosen hotel is.

And also like flights, Kayak has “Hacker Stays” for hotels, too. With these, the nights will be booked on separate reservations and sometimes via two different sites. This may require switching rooms during your stay.

» Learn more: The best airline and hotel rewards loyalty programs this year

How to book a rental car on Kayak

Like with flights and hotels, Kayak searches for rental cars in the same way, but it also compares rates with several other websites (not just Priceline).

The search features allow you to select the dates, type of car, airport or city pickup locations (including if the drop-off spot is different), and car rental company . Remember that when booking rental cars on kayak, the cheapest options aren’t always listed first. Instead, it recommends certain deals over others, so be sure to toggle the categories at the top to find your preferred option.

» Learn more: The best travel credit cards right now

Final tips for booking

Keep in mind that Kayak isn't a travel agency, but a search engine. The vast number of results that it returns can be sorted via a variety of categories depending on the type of travel you are looking for. Kayak often recommends certain results over others, so be sure to sort them by price if you are looking for the best deal.

You’ll always want to review the Kayak hotel/flight/car rental cancellation policy, too. If it is flexible, Kayak will usually list that next to the price. Kayak also calls out other important features like whether a hotel offers free breakfast or whether a flight charges for baggage.

Kayak has exceptional search functions like maps for hotel options and various flight destinations from a chosen location. Still, it is wise to compare findings from Kayak with the airline, hotel or car rental company directly to see if it is cheaper. Booking directly is important for loyalty program members hoping to take advantage of member discounts, elite status perks and points earning.

Kayak is an excellent tool for travel planning as long as you are aware of the occasional caveat to make sure you have the best trip possible.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

• PRO Courses Guides New Tech Help Pro Expert Videos About wikiHow Pro Upgrade Sign In
• EDIT Edit this Article
• EXPLORE Tech Help Pro About Us Random Article Quizzes Request a New Article Community Dashboard This Or That Game Popular Categories Arts and Entertainment Artwork Books Movies Computers and Electronics Computers Phone Skills Technology Hacks Health Men's Health Mental Health Women's Health Relationships Dating Love Relationship Issues Hobbies and Crafts Crafts Drawing Games Education & Communication Communication Skills Personal Development Studying Personal Care and Style Fashion Hair Care Personal Hygiene Youth Personal Care School Stuff Dating All Categories Arts and Entertainment Finance and Business Home and Garden Relationship Quizzes Cars & Other Vehicles Food and Entertaining Personal Care and Style Sports and Fitness Computers and Electronics Health Pets and Animals Travel Education & Communication Hobbies and Crafts Philosophy and Religion Work World Family Life Holidays and Traditions Relationships Youth
• Browse Articles
• Learn Something New
• Quizzes Hot
• This Or That Game New
• Train Your Brain
• Explore More
• Support wikiHow
• About wikiHow
• Log in / Sign up

How to Cancel Your Kayak Reservation

Last Updated: January 1, 2024 References

wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, 11 people, some anonymous, worked to edit and improve it over time. There are 8 references cited in this article, which can be found at the bottom of the page. This article has been viewed 114,762 times. Learn more...

KAYAK is an online travel company that helps you find airlines, hotels and rental cars. If you want to cancel your KAYAK reservation, you should be able to do this online, as long as you can provide enough information for KAYAK to call up your receipt. However, be aware that airlines and other companies you've booked with through KAYAK may have their own cancellation rules.

Cancelling your Kayak Reservation

• If you can't remember the confirmation number, click on “Credit card” and enter the last 4 digits of your credit card, along with your phone number. Click “find.”
• The final option is to click on “Email” and enter the traveler's email reservation. Choose “send.” KAYAK will send you the information you need to cancel your reservation.

• You will have much better look getting a refund for airline tickets if you cancel them within 24 hours; with Kayak, it's best to cancel by midnight of the same day you booked the reservation. [3] X Research source [4] X Research source
• The cost of cancelling tickets after the 24-hour period can end up being not worth it. That's why they're called "non-refundable" tickets.

Contacting Customer Support

• If you are unable to cancel the reservation using the online method, you can call KAYAK's customer support team for more assistance. [5] X Research source
• Call 1-978-451-0771 or 1-855-529-2501. You could also provide feedback by filling out an online customer support form at the same page.

• KAYAK has an entire page of them. [6] X Research source For example, KAYAK makes it clear that you must abide by the terms and conditions of the air carriers and other organizations it connects you with through its site.
• That means those specific rules can make a difference as to whether you will get all of your money back. So figure out if they are acceptable to you before you book. Since KAYAK is a middleman for many different hotels, car rental companies, and airlines, it's impossible to provide one set of rules.

Dealing with Suppliers through KAYAK

• So depending on the airline, you might qualify for a full refund or only a partial one. [7] X Research source
• Each airline has its own rules about changing or cancelling flights, and what this will cost you.
• Before booking a hotel through KAYAK, read the conditions that are listed next to it. [8] X Research source

• Understand how KAYAK works. KAYAK orders reservations on your half, providing your billing information or credit card to the supplier or travel service.
• It's a good idea to read about the experiences other people have had with the company before you sign up.

Community Q&A

• Research costs on your own before using a middleman. Go directly to the hotel's website, for example, to see what a room costs there. Thanks Helpful 0 Not Helpful 0
• It can't be stressed enough; always read the fine print. Thanks Helpful 0 Not Helpful 0

You Might Also Like

• ↑ https://www.kayak.com/bookings
• ↑ https://www.airfarewatchdog.com/blog/17207058/strategies-to-get-a-refund-on-a-non-refundable-airfare/
• ↑ https://consumerist.com/2012/08/13/united-airlines-and-kayak-com-mess-up-i-lose-my-money/
• ↑ https://www.flyertalk.com/forum/online-travel-booking-bidding-agencies/1621320-kayak-24-cancelation-policy.html
• ↑ https://www.kayak.com/k/feedback/form
• ↑ https://www.kayak.com/actual-terms-of-use/
• ↑ https://my.yapta.com/faq/content/23/98/en/can-i-be-eligible-for-a-refund-if-i-book-a-flight-found-on-kayak.html
• ↑ https://www.tripadvisor.com/ShowTopic-g45963-i10-k5601846-Booking_a_room_through_Kayak_com-Las_Vegas_Nevada.html

About This Article

• Send fan mail to authors

Did this article help you?

Featured Articles

Trending Articles

Watch Articles

• Terms of Use
• Privacy Policy
• Do Not Sell or Share My Info
• Not Selling Info

wikiHow Tech Help Pro:

Level up your tech skills and stay ahead of the curve

Suggested companies

Booking.com.

KAYAK   Reviews

In the Software Company category

Visit this website

Company activity See all

Write a review

Reviews 2.6.

2,588 total

Most relevant

I feel scammed?

Booked a flight from Chicago to Europe, and specified when I searched for flights that I wanted both carry-on and checked luggage. A small note stated that the checked bag wasn't included in the price, and no information on how to add a checked bag was provided. I figured I could add it after I had purchased the flight, but no. Had to reach out to some other company who actually sold the flight and have them cancel the ticket so I could rebook with a checked bag. I will not be rebooking my flight with them, although it might be cheaper it doesn't feel secure at all. I feel scammed. Canceling my trip would be without cancellation fees according to customer service, but I'll believe that when I see it.

Date of experience : April 28, 2024

Heaven sent angel

I was trying to find what felt imposible multi city flights for my family and I and after hrs an hrs online I decided to give Kayak customer service a call and I honestly believe Jonas. R was heaven sent. She went above and beyond in helping me. I’ve never experience this level of customer service with any travel agent. I felt she really cared and wanted to help. She truly exceeded my expectations with finding the perfect flights for us and also with her level of customer service. She deserved a pay rise, a bonus and promotion because she literally made me never want to book anything with anyone else but her. Thank you Jonás!!

Date of experience : April 14, 2024

Booked a rental car thru kayak

Booked a rental car thru kayak, I always make sure to buy insurance on anything I do. Not only the insurance was not added to book, but now I'm dealing with paying for a flat tire after returning the vehicle.

Date of experience : April 16, 2024

Do not use Kayak or Kiwi. It’s a scam!

Very very poor service. Had a very bad experience with Kayak.com. The instructions were not very clear. I was told at Heathrow in London that I need a transit visa to board my onward flight to India and this was not made very clear at the time of the booking I’ve came across passengers sent back from Abu Dhabi to London because they did not have a transit visa. I had to buy another ticket from Abu Dhabi to India. Poor service. No one to talk to at the time of booking. Only interested in selling you add ons and all that information is very clear. I am reporting them to trading standards.

Date of experience : April 18, 2024

I have NEVER had a problem booking a…

I have NEVER had a problem booking a flight thru kayak . I just booked a flight thru you on Cheapo Air . My trip to Cancun was Volaris /Cancun . The problem started before my flight to Cancun . I could not check in online as I didn’t receive my email until midnight before my flight . Because CVG didn’t have a Volaris counter I went to Frontier and was able to check in . Return trip was not so easy . I don’t speak Mexican so I could not check in at 3:00am when I got my email . Volaris is at terminal 2 in Cancun . Frontier is a $30 taxi ride from terminal 2 to terminal 4 where Frontier is . Thank god I gave myself 4 hours to check in at the airport . I was not the only one with this problem as another couple from Cincinnati had the same problem . We talked about this on the plane . They too were worried they would miss their flight . Nobody from Cheapo Air could tell us which terminal to go to ? Volaris is what was suggested but they didn’t know . Kayak is better than this . I’m a veteran traveler and never had a worse problem in all of my travels . I will continue to use kayak but refuse to ever use Cheapo Air agsin . Take them off of your website.

Date of experience : April 15, 2024

Showing that there are private offers…

Showing that there are private offers with lower prices available only after registration but if you make an account and try to get this offer it just redirect to other site with even higher prices than regular ones showed before.

Date of experience : April 23, 2024

Rented a car through Kayak The rental …

Rented a car through Kayak The rental company was Right Car Rental Right Car Rental Worst car rental experience in 40 years. Waited an hour for pick up. Got to the car rental location. There are no people there., You have to go in a little building and talk to an agent on the screen. I rented the car through Kayak. The total was $224 which was a good deal. My paperwork said amount due at pick up $0. But when I got there the agent forced me to take additional insurance at $24.95 per day. She forced me to sign up for their toll packaged $9.95 per day and then downgraded my rental. My contract clearly stated Nissan Altima or similar vehicle. I ended up with a Kia Soul. I mentioned this to her and she said that's what I rented. My paperwork said Altima and showed a picture of an Altima. When I got my final paperwork after returning the car, they added another surprise on the bill, $13.95 per day senior fee. So my $224 car rental ended up costing $567. I would have rented from Avis for $350. In addition, you have to take 12 pictures of the car when you pick it up and another 12 when you return it. There are no employees on site to talk to. ( At least none visible) If I could rate it a minus 10, I would do so. This review is looking pretty epic! Nice!

Date of experience : April 12, 2024

ONLY BECAUSE ZERO WAS NOT AN OPTION

Last night I made flight reservations and paid for them through the Kayak site. This morning (less than 12 hours after I made reservations) I learned the funeral date had been changed, so I needed to cancel and change the reservation. I tried calling but the system did not recognize my phone number or email so the automated system would not let me proceed. I tried the site and was finally able to open a chat. The rep could not find any record of my transaction (from the previous evening) and said they were just a contractor and I would need to call Alaska Airline direct. They gave me a phone number that was completely bogus -1-800-100-1051 - no such service number. I finally looked up the phone number, contacted the airline directly, and they were able to cancel reservation with no problem. Kayak is a waste of time (well over an hour to be exact) and a source of much aggravation. Do not make reservations through them. Zero stars was not an option.

Date of experience : April 10, 2024

KAYAK IS A SCAM

Kayak would put some really cheap flight information to lure you to their websites. But when you try to book these flights, it will tell you that "Something went wrong." and give you something much higher than their original price. Carefully read your flight details before booking!

Date of experience : March 19, 2024

PLEASE DO NOT USE THIS COMPANY!

Due to fly in 5 days and they've taken us off the BA flights without our permission or knowledge. That's 7 of us without flights to or back from UK to Orlando, trip off a lifetime ruined. Kayak are telling me a pack of lies over the last 7 days, countless phone calls and emails, but as yet they have NOT resolved it and I'm not convinced they will :-(

Date of experience : March 15, 2024

Not only no, but heck no!

I'm voting heck no because their advertaising method is darn right predatory. The links are very misleading. Just when you think you've made progress, there's yet another referal where you have to profile your request all over again. If someone searches for Hampton Inn, let them go to Hampton Inn without pretending via false link that you are what you aren't.

Date of experience : February 01, 2024

I'm extremely pleased with Kayak

I'm extremely pleased with Kayak. Besides for the stupid ads they occasionally try to serve, they are the cleanest, most straightforward platform for analyzing flight prices.

Date of experience : February 09, 2024

Buzz is the best, incredibly helpful!

The airline had cancelled my original connecting flight and I had called to reschedule but my new ticket was processing for over 2 weeks. I called back yesterday and was connected to Buzz and he was able to resolve my issue and confirm my new ticket in less than 24 hours. I am now confirmed to go see my family for the holidays and I cannot thank Buzz enough!!!

Date of experience : October 21, 2023

Thyme was very helpful

Thyme was very helpful, patient and thorough in helping me find and book exactly what I wanted. She seemed to have excellent command of the software she was using and found what I asked for right away without ani miscommunication or mistakes. She answered all my questions about travel insurance etc and made the process go quickly, without missing any details.

Date of experience : August 20, 2023

Probably one of the most useful…

Probably one of the most useful features of Kayak is explore. This is a useful device when looking for EF or just some bargains. Kayak - unlike GF - shows prices for (all?) Asian LCCs, and also has a very good car rental search. Yesterday, thanks to Kayak, I saved 25e on renting a car in April (Keddy by Europcar was shown, while Argus and AutoEurope were not). I agree that OJ, DOJ and more complicated Kayak routes work poorly, and often not at all.

Date of experience : September 26, 2023

Don't use KAYAK

Kayak would put some really cheap flight information to lure you to their websites. But when you try to book these flights, it will tell you that "Something went wrong." and give you something much higher than their original price. Also be very alert, Kayak hides flight information. You will arrive at one airport in Tokyo, and you will depart from another airport in Tokyo. CAREFULLY read the flight details before you book.

Date of experience : February 14, 2024

Had some issue with Turkish airlines…

Had some issue with Turkish airlines and I contacted to chatdeal (Kayak) Customer service representative Buzz is just amazing! Very professional, very understanding, caring and very fast! I’m lucky to find him! Thank you for your great job!

Date of experience : October 28, 2023

This company is just a scam

This company is just a scam! They were showing the price in EUR and then charged me in USD without prior notice nor my consent. I ended up paying more for this ticket because of that false information and the company rejects to refund me this price difference and extra charges. Will never use it again.

Date of experience : February 21, 2024

After 20 years using it, i still recommand

Globally after almost 20 years traveling buying flight with kayak, i still did not find better. the optin +-3 days is magic, and the price i see at the beginning, is the price i pay at the end. And yes i tried skyscanner, googleflight, kiwi.....

Date of experience : August 29, 2023

Airlines cancelled an international…

Airlines cancelled an international flight. I got no notification from Kayak about cancellation. I only knew about it when I went to airlines website to pick a seat. It was panic mode. Getting to a Chat deal representative was a nightmare. The phone systems sent me in a loop and online chat was robotic and useless. No one got back to me even after days of trying. But once I got to a human, Felipe was the representative and he was fantastic. He fixed the errors, found alternative flight and rebooked everything and called back to confirm that I got the new email and the seats I want.

Date of experience : November 08, 2022

Curious about working with momondo in one way or another? From press to content contribution, we've got all our contacts listed below so you can be sure to reach the right person

User feedback

For all user feedback inquiries, please visit our Help page for more information.

Accommodation

momondo gets its hotel content from KAYAK. Therefore, if you are a property renter, hotel manager or offer other accommodation, and you wish to list your property on momondo, please visit KAYAK’s Hotel Owners page for more information. The same procedure applies if you wish to amend information on an already-existing property listing.

Joining momondo

If you are interested in joining momondo and helping us open our world, please visit our jobs page .

For all press inquiries, please visit our Press page for more information.

Affiliate Program

If you’re a publisher looking to connect with the momondo Affiliate Program please visit our Affiliate page .

Advertising and sales

If you're interested in advertising and media sales opportunities, visit our Advertise With Us page.

Get listed on momondo

If you’re an airline or online travel agency that would like to be listed on momondo, please write us at [email protected]

Partnerships

If you’re an organization, commercial platform, media or influencer looking for partnership opportunities with momondo, please write to us at [email protected]

A little bit about momondo

How momondo works and why it's free for you, get the best deals.

We search and compare real-time prices on flights, hotels and cars so you can find the cheapest, quickest and best travel deals

100% price transparency

The prices you see are never affected by your searches, no matter how many you make. We do not use cookies to adjust or increase prices

Trusted and free

We’re completely free to use – no hidden charges or fees – and we’re endorsed by Frommer’s, CNN and the New York Times

• ALL MOSCOW TOURS
• Getting Russian Visa
• Top 10 Reasons To Go
• Things To Do In Moscow
• Sheremetyevo Airport
• Domodedovo Airport
• Vnukovo Airport
• Airports Transfer
• Layover in Moscow
• Best Moscow Hotels
• Best Moscow Hostels
• Art in Moscow
• Moscow Theatres
• Moscow Parks
• Free Attractions
• Walking Routes
• Sports in Moscow
• Shopping in Moscow
• The Moscow Metro
• Moscow Public Transport
• Taxi in Moscow
• Driving in Moscow
• Moscow Maps & Traffic
• Facts about Moscow – City Factsheet
• Expat Communities
• Groceries in Moscow
• Healthcare in Moscow
• Blogs about Moscow
• Flat Rentals

We do amazing tours in Moscow for amazing people from all over the world

Gastronomic Moscow Private Tour

Savour some of the finest foods Moscow has to offer: from exquisite cuisine to Russian fast food, from products of local farmers to the restaurant included in the international rating of The World's 50 Best …

All-in-One Moscow Essential Private Tour

If you are in Russia for the first time but do not enjoy visiting crowded ordinary touristic paths, then All-In-One Moscow Walking Tour was created for you! It’ll let you see all of the most …

Moscow Art & Design Private Tour

Try the taste of Russian classic and contemporary visual art! This tour was specifically created to show major masterpieces of Russian art under the guidance of a passionate and knowledgable local art expert. It includes …

Moscow Metro & Stalin Skyscrapers Private Tour

The beauty of Moscow’s underground is well known all over the world – made from the marble and granite each station is the grandiose monument itself, not only the member of the largest in the …

Soviet Moscow Historical & Heritage Private Tour

The unique opportunity to look through the pages of the USSR Moscow history that are as breathtaking as terrifying is to enjoy Soviet Moscow tour. During more than 6 hours a tourist visits the majority …

Layover in Moscow Tailor-Made Private Tour

This tour was created for those who want to see the city during the layover in one of Moscow airports. Depending on how much time you have, we will choose an ideal program for you …

«Day Two» Moscow Private Tour

If you’ve seen all touristy places in Moscow already, it’s time to go a bit further: walk in charming quiet neighborhoods of Moscow, have a snack in one of the best patios with a view …

Whole Day in Moscow Private Tour

If you have a whole day you can devote to exploring Moscow, this is the perfect tour for you! Explore the key sightseeing spots of Moscow city center and visit off-the-beaten path places in Moscow …

Market Leaders

Our site is a number one Moscow city guide for travelers with more than 50 000 readers.

Modern Service

We are a team of young Muscovites who adore Moscow and love what they do.

9 Years With You

We do our job since 2012 and we know our beloved city better than anyone else.

Tour Guide Jobs →

Every year we host more and more private tours in English, Russian and other languages for travelers from all over the world. They need best service, amazing stories and deep history knowledge. If you want to become our guide, please write us.

Contact Info

+7 495 166-72-69

[email protected]

119019 Moscow, Russia, Filippovskiy per. 7, 1

Mon - Sun 10.00 - 18.00

☎ How to contact us

Jump to section

If you have a booking

You can use our website or app to check your refund or booking status, make changes to your itinerary, or add extras such as baggage and seating. Our agents won’t be able to provide you with any more info than you already have access to. 

English 24/7 French, German, Italian & Hungarian Mon – Fri 07:00 – 15:00 UTC Spanish & Portuguese  Mon – Fri 08:00 – 16:00 UTC Romanian, Russian, Ukrainian, Czech & Polish Mon – Fri 06:00 – 14:00 UTC Japanese & Korean Mon – Fri 00:00 – 08:00 UTC 

If you don't have a booking

English Mon – Fri 07:00 – 15:00 UTC

Related articles

Traveling during covid-19, how can i cancel my trip for a refund.

Welcome to London

Uk business office.

Benefits and Perks

• 5 weeks paid vacation
• Pension fund
• Health insurance
• Life Insurance
• Childcare vouchers
• Day off on your birthday
• Flexible hours
• No stupid meetings
• Drinks, coffee, snacks, games etc
• Regular team events/excursions
• Season Ticket Loans
• Free lunch catering one day per week
• Universal paid parental leave

We're Hiring

Accounts payable specialist (8 month fixed term contract), compliance manager (fcrm / sanctions), meet the team.

What inspires me about KAYAK? The fast pace and the flat structure. It feels as if everyone is your peer.

Annie Wilson

What is so great about working at KAYAK? Being surrounded by brilliantly smart people who push one another to do better every day; who challenge the status quo and are united around the vision of building the world's best travel site. That, and great office snacks!

Cat Newsham

I've been lucky enough to work at 4 KAYAK offices and traveled to many more. The best thing about KAYAK is the passion, tenacity and dedication of the people in our global team. Engineers who problem solve over pizza, business team members who come up with new ideas at lunch and data scientists whose models are built whenever and wherever inspiration strikes all contribute to this environment where talent and innovation thrives and boredom has no place.

Top International Flight Routes .

Cheap flights, hotels , hire cars and travel deals:

KAYAK searches hundreds of other travel sites at once to find the best deals on airline tickets, cheap hotels, holidays and hire cars.

Not what you’re looking for? Find thousands of other hotels , flights , car hires and package deals with KAYAK.

Moscow hotels

Search hundreds of travel sites at once for hotels in moscow.

Free to use There are no hidden charges or fees

Filter your deals Filter by free cancellation, free breakfast and more.

Millions of reviews Check ratings based on millions of real guest reviews.

Best Moscow hotels

Most recommended moscow hotels.

Moscow hotels near Red Square

Search by stars

Search by review score, search by price, search by freebies, when to book a hotel in moscow, top tips for finding moscow hotel deals.

• How long should you stay? KAYAK users usually book their accommodation in Moscow for 3 days.
• Moscow is a vast city. If you would like to be within walking distance of key attractions, look for hotels near Red Square and the Kremlin, such as the Assambleya Nikitskaya Hotel.
• For cheap accommodation in Moscow, consider the Partizanskaya area, which features a good choice of budget hotels near a metro station, including Vega Hotel & Convention Center.
• There are many 5-star luxury hotels in the cultural heart of Moscow. The Four Seasons Hotel Moscow and The St. Regis Moscow Nikolskaya are two excellent examples.
• Stylish boutique hotels are also in abundance in the city centre. Hotels such as the Golden Apple Boutique Hotel and Assambleya Nikitskaya Hotel put you near Red Square and The Kremlin.
• Arbat Street forms the heart of Moscow’s Arbat District, the oldest part of the city, and is home to myriad affordable accommodation, such as Karlov Most Hostel.
• A great area for nightlife is Kitay-Gorod, where an array of bars, restaurants, and nightclubs join a wide selection of hotels to suit all budgets, such as the cheap Good Mood Hostel or boutique Golden Apple Boutique Hotel.

FAQs when booking a hotel in Moscow

Are there good hotels near moscow airport.

There are three major international airports serving Moscow: Sheremetyevo International Airport, Moscow Domodedovo Airport, and Vnukovo International Airport. Several hotels are located within the vicinity of each airport. Good choices include Novotel Moscow Sheremetyevo Airport, Ramada Moscow Domodedovo, and Vnukovo Green Palace Hotel.

Which hotels in Moscow offer especially good views?

A number of luxury hotels in the city centre boast spectacular views. Two excellent choices are the Ararat Park Hyatt Moscow and the Hotel Baltschug Kempinski Moscow, which both offer breathtaking vistas of the Kremlin, Red Square and St. Basil's Cathedral from guest rooms and restaurants.

What hotels in Moscow offer especially good breakfast?

The sophisticated and excellently-rated Villa Kadashi Boutique Hotel situated in the Yakimanka district, across the river from Red Square, offers an excellent continental breakfast with fresh pastries and juice to complement hearty egg and sausage dishes. Meanwhile, Warsaw Hotel, situated a 10-minute walk from Gorky Park, offers a free breakfast buffet.

Which neighbourhoods are close to Moscow’s central station?

Travellers departing for St. Petersburg will be voyaging out of Leningradsky Station in northeast Moscow. The city’s oldest railway terminal, the station is surrounded by a wide selection of accommodation. Hilton Moscow Leningradskaya is a top-rated option with a swimming pool, sauna, and fitness room.

What hotel area is especially good for shopping in Moscow?

Moscow’s Arbat District or Old Arbat features a network of historic streets that are lined with shops selling local souvenirs and handicrafts. There are many hotels in this area, such as the 4-star Mercure Arbat Moscow, and the city centre is only a short metro ride away. Alternatively, GUM is an iconic shopping arcade situated directly on Red Square.

Where to stay in Moscow?

Hotels adjacent to TsUM and in Northern Administrative Okrug or Krasnoselsky District are usually very popular with KAYAK users.

What are the best hotels near TsUM?

Suharevka Hostel & Mini Hotel is very popular with users who want to stay within walking distance of TsUM.

How do I find a hotel in central Moscow?

After you launch a hotel search on KAYAK, you can refine your research by neighbourhood, which allows you to pick the central Moscow districts. You can also do a search using the city map to choose a specific location, like Moscow city centre

How can I find hotels near me?

Take a look at our extensive hotel map to find the best hotels near you.

Accommodations in Moscow

• Holiday Rentals in Moscow

Airports in Moscow

• Hotels near Moscow Domodedovo Airport
• Hotels near Moscow Sheremetyevo Airport
• Hotels near Moscow Vnukovo Airport
• Hotels near Moscow Zhukovsky Airport

Landmarks in Moscow

• Hotels near Solovetsky Stone, Moscow
• Hotels near State Tretyakov Gallery, Moscow
• Hotels near Red Square, Moscow
• Hotels near GUM Shopping Centre, Moscow
• Hotels near Bolshoi Theatre, Moscow
• Hotels near Moscow Kremlin, Moscow
• Hotels near Alexander Gardens, Moscow
• Hotels near Cathedral of the Archangel, Moscow
• Hotels near Lenin's Mausoleum, Moscow
• Hotels near Tchaikovsky Concert Hall, Moscow
• Hotels near Old Arbat, Moscow
• Hotels near Old English Court, Moscow
• Hotels near Ivan the Great's Bell Tower, Moscow
• Hotels near State Historical Museum, Moscow
• Hotels near Manezh Square, Moscow
• Hotels near Pushkin Square, Moscow
• Hotels near Tsar Bell - Tsar Cannon, Moscow
• Hotels near Minin and Pozharsky Monument, Moscow
• Hotels near Yury Dolgoruky Monument, Moscow
• Hotels near Hermitage Garden, Moscow
• Hotels near Patriarch's Pond, Moscow
• Hotels near Pushkin House Museum on Arbat, Moscow
• Hotels near Ploshchad Revolutsii, Moscow
• Hotels near Yeliseyev Grocery Store, Moscow
• Hotels near Exhibition Complex Bunker 42, Moscow
• Hotels near Obraztsov Puppet Theatre, Moscow
• Hotels near Moscow Circus on Tsvetnoy Boulevard, Moscow
• Hotels near Gulag History Museum, Moscow
• Hotels near Atrium Mall, Moscow
• Hotels near Moscow Sovremennik Theatre, Moscow
• Hotels near Abai Kunanbaev Monument, Moscow
• Hotels near Vysokopetrovsky Monastery, Moscow
• Hotels near Dormition Cathedral, Moscow

Neighbourhoods in Moscow

• Hotels in Arbat District, Moscow
• Hotels in Basmanny District, Moscow
• Hotels in Eastern Administrative Okrug, Moscow
• Hotels in Khamovniki District, Moscow
• Hotels in Krasnoselsky District, Moscow
• Hotels in Meshchansky District, Moscow
• Hotels in North-Eastern Administrative Okrug, Moscow
• Hotels in North-Western Administrative Okrug, Moscow
• Hotels in Presnensky District, Moscow
• Hotels in South-Eastern Administrative Okrug, Moscow
• Hotels in South-Western Administrative, Moscow
• Hotels in Southern Administrative Okrug, Moscow
• Hotels in Tagansky District, Moscow
• Hotels in Tverskoy District, Moscow
• Hotels in Western Administrative Okrug, Moscow
• Hotels in Yakimanka District, Moscow
• Hotels in Zamoskvorechye District, Moscow

Moscow travel guide

Moscow tourism | moscow guide, you're going to love moscow.

Moscow is sometimes known as "The Third Rome" and it doesn't disappoint. With the amazing architecture and history behind some of the buildings, it's the perfect combination of contemporary mixed with historic.

Everywhere from the Moscow Business District to the Red Square will have some beautiful building or park and a plethora of delicious Russian food options. You'll be immersed in history everywhere you go, but you'll also see the signs of modern-day tsars.

The people of Moscow are welcoming and kind and can't wait to show you everything their city has to offer.

Top 5 Reasons to Visit Moscow

1. it's a history buff's paradise.

Moscow has a rich history, and not just from the time of the USSR. If you love history than the stories behind every building, landmark, and road in Moscow will have you chomping at the bit for more. Be sure to take a historic tour of the city.

2. It's an Architectural Dream

Moscow's architecture is unmatched, and the design and colors of every building are breathtaking. Visit the Kremlin, built in the 15th century, or Saint Basil's Cathedral from the 16th century.

3. Art Galleries and Museums Aplenty

There's nothing quite like Russian art, and Moscow is home to some of the world's most impressive collections. Be sure to visit the Tretyakov State Gallery or if you're into something more modern, the ARTPLAY Design Center and Flacon Design Factory.

4. The World-Renowned Subway Stations

Not many cities can claim their train stations as a drawcard, but the Moscow subway, built in 1935, is truly like walking through a royal castle. You can only imagine the engineering that went into building something so complex and impressive.

5. The Russian Theater

Probably the biggest draw to Moscow is the Russian Theater, which hosts everything from plays to ballet. The Bolshoi Ballet Company is among the most well-known symbols of Russia and experiencing this in person is incredible.

What to do in Moscow

1. moscow kremlin: russia's must-see.

The first stop in Moscow is the Red Square - home to the iconic St. Basil's Cathedral with its multicolored domes, and the gateway to the Kremlin. Just past Lenin's Mausoleum, this fortified citadel was built for royalty. Overlooking the river, it boasts a density of cathedrals and palaces behind thick walls. Step into the State History Museum and the Museum of Fashion for contrasting but equally enthralling Russian learning opportunities, or enjoy a stroll through the Aleksandrovsky Garden.

2. Bolshoi Theatre: The Show Must Go On

The Bolshoi Theater is a historical gem. This grand institution has hosted the famous Russian opera and ballet for centuries, and the performances have never lost their grandeur. The most talented opera singers and ballet dancers keep coming from Russian schools. Naturally, it is the ultimate venue to immerse yourself when it comes to traditional performance. The little sister to the Bolshoi, Maly Theater, is just across the street.

3. Cathedral of Christ the Saviour: A Worthwhile Reconstruction

This Orthodox Christian church was one of the tallest in the world until it was demolished by Stalin in 1931, as he planned to have the "Palace of the Soviets" built. Of course, this idea never came to fruition, and the Cathedral of Christ the Savior was certainly significant enough to rebuild. Since 1997 it has become a huge attraction for its beauty as well as a symbol of the country's tumultuous history. The golden domes shimmer from across the city, and the interior is fabulously colorful.

4. Gorky Park: Where Everyone Comes out to Play

This "Central Park of Culture and Leisure" lives up to its self-proclaimed title, boasting newly renovated recreation zones for visitors of all ages. For the ultimate experience, hop on the Sokolnicheskaya Metro Line and get off at Park Kultury to walk over the Crimean Bridge - the first thing you will see is the Main Gate of Gorky Park. From amusement rides to ice skating rinks, activities abound. Not to mention the simple delight of strolling by the river or lounging on the grass.

5. State Tretyakov Gallery: One Thousand Years of Art

The largest collection of Fine Russian Art in the world is found in Moscow's Tretyakov Gallery. National glory is celebrated across the halls of this museum, giving artists a platform when their work is often overlooked in foreign collections. Particularly telling are the modern art galleries, which exhibit political art created largely in response to the fascinating and tumultuous history of Russia over the 20th century.

Activities & attractions in Moscow

Where to Eat in Moscow

Moscow is great for food of all types. There are high-end dining restaurants, some of which are world renowned, but there is also a lot of tasty street food and mid-range dining as well. For a luxury experience, try Savva in the city center, but expect to pay anywhere from ₽1,590 to ₽3,200 for a main. If you opt for street food, you'd be looking at paying around ₽400. For some lovely mid-range dining experiences great for solo travelers, couples, or families, check out Chaikhona No. 1 in Pushkin or Mari Vanna in Tverskaya. Mains here will be around ₽700 to ₽900. Drinks vary in price, but a beer will usually cost somewhere around ₽300.

When to visit Moscow

Deciding when to visit Moscow depends a lot on your budget and your durability. Russian winters are incredibly harsh with temperatures that reach below zero on some days and winds that will chill you to your core. This kind of weather isn't for everyone, but in the summer the temperatures can reach the high 80s. Shoulder seasons are a great time to experience Moscow because the temperatures are mild enough to enjoy the sights. Summers will always cost more because it's a peak travel period.

How to Get to Moscow

Most visitors come into Moscow by plane. The main airports are Sheremetyevo International Airport (SVO), Domodedovo International Airport (DME), and Vnukovo International Airport (VKO). Sheremetyevo International is approximately 20 miles from the center. The best way to get into Moscow is by the Aeroexpress, which costs ₽500. Domodedovo International is around 28 miles away. To get into the city, take the train from the Paveletsky Rail Terminal for ₽470 rubles. Vnukovo International is about 19 miles from the city, and you can take the train for ₽470.

Although there are quite a few trains into Moscow from other European cities, it's not a particularly popular mode of transport since the journeys are quite long. There are nine train stations in Moscow, but the main one is Leningrad Station. The main train route is the overnight train from Warsaw on Russian Railways, which costs around ₽9,000.

The M1 goes into the city from the west and the M7 goes into the city from the east. Moscow has two circular highways around it, the Third Ring Road and MKAD. This makes it easy to approach the city from any angle once you get in from the M1 or M7.

Similar to the train, approaching Moscow by bus isn't a very common way to get there. However, Lux Express has many routes to Moscow. You can travel from Riga, Tallinn, Berlin, Warsaw, Minsk, Budapest, and more.

Airports near Moscow

Airlines serving moscow, where to stay in moscow.

When it comes to accommodation, Moscow has a little bit of everything. It does luxury beautifully, with stunning 5-star hotels dotted around the city with breathtaking views, such as the Ritz Carlton in Tverskaya, or the Ararat Park Hyatt Hotel in the city center. If you're after budget options, there are plenty of mid-range hotels such as the Hilton, and many excellent hostels, such as the Davydov Hostel in the Arbat district.

Popular Neighborhoods in Moscow

Tverskaya Street - this area north of the business district is one of Moscow's most popular. Famous for its amazing cafes, nightclubs, and overall nightlife, this is the suburb to be in for a fantastic party time.

Petrovka - east of Tverskaya lies this district, which is a perfect upmarket area for boutique shopping. You'll also find lots of historic sights here like two ancient monasteries.

Arbat district - although this district is very touristy, its colorful appearance and cute eating establishments make it a lovely area to pass some time without spending a fortune.

Where to stay in popular areas of Moscow

Most booked hotels in moscow, how to get around moscow, public transportation.

The public transportation routes in Moscow are excellent with a very well-connected subway network, trams, and buses. You can buy tickets ranging from a single journey all the way up to 60. One journey only costs ₽28.

Unlike other large cities, taxi prices in Moscow are relatively reasonable. You can expect to pay a base fee of around ₽150, and then about ₽90 per mile. There are plenty of taxis around Moscow, so you shouldn't have any problems flagging one down.

With multiple Hertz, Avis, Sixt, and Elite outlets, you'll have your pick of rental companies, and you can expect to pay around ₽2,403 a day. Rates become cheaper the longer you rent. For a three-day rental, expect to pay around ₽6,310.

The Cost of Living in Moscow

Shopping streets.

Moscow is great for high-end luxury shopping, but it also has many popular international stores that you would expect to see as well. The street for top-of-the-line jewelry and items is Tretyakovsky Proyezd, located in the city center. At Izmailovsky Park you'll find a large open-air bazaar where things will be much more affordable, but you will have to pay an entrance fee of ₽50.

Groceries and Other

Moscow is filled with cheap markets to find all kinds of delicious food at affordable prices. However, for your other grocery or personal needs, you'll find the big chain Auchan or the more upmarket Perekrestok. A loaf of bread will cost around ₽50, and a dozen eggs will cost about ₽109.