tourism product audit

Product and Experience Audit

The Tourism Tasmania 2030 workshops identified the need for an audit of products, experiences, destinations, digital content and events, to identify gaps and opportunities for experience and product development to grow visitor connectivity expenditure, with particular focus outside of peak season.

Since the beginning of this project, a global pandemic has been declared due to COVID-19. Tasmania’s East Coast has been identified as the sixth most tourism-dependent region in Australia and the impact on the region’s businesses and community has been immense. It was noted throughout the audit that accommodation listings found in the initial searches were disappearing as the pandemic progressed. Businesses both directly and indirectly related to tourism are experiencing an unprecedented amount of uncertainty. While this report was initially undertaken in relation to achieving goals relevant to T21, it is evident now that it will also be a key tool to aid in supporting the industry during what is likely to be a long period of recovery.

East Coast Tasmania Tourism (ECTT) is one of four Regional Tourism Organisations. The RTO’s are responsible for supporting the growth of the visitor economy in each respective region to help achieve the Tasmanian Government’s overnight visitor  expenditure goal for 2030.

The RTOs facilitate growth in the visitor economy at a local level by representing and coordinating the region’s tourism and hospitality industry. The operations of ECTT are funded by Tourism Tasmania, Break O’Day Council, and Glamorgan Spring Bay Council with additional funding through marketing opportunities, partnerships and grants.

Project Overview

• Desktop Product Audit gathering data from multiple sources; including, but not limited to the Australian Tourism Data Warehouse (ATDW), East Coast Tourism Tasmania (ECTT) website, key online travel agents (OTA) and aggregators, Google searches and social media channels.
• Independent ratings and social media review; evaluating current visitor satisfaction. This review provides a better understanding of the perceived quality of the products and accommodation across the region and the capability of operators to meet the expectations of the market.
• Evaluation of the current presentation and communication with regard to the products currently listed online.
• Ground truth; identifying inconsistencies between the information that can be found online and the information available on arrival at the destination, identifying gaps, out of date information and / or omissions.
• Analysis of the product audit and customer ratings; identifying gaps and opportunities, strengths and weaknesses in the ECTT product and experience offering as well as highlighting key areas for capability development.

East Coast Product & Experience Audit

Click here to download the East Coast Product & Experience Audit

Product & Experience Audit – Southern Hub (Buckland/Orford/Triabunna)

Click here to download the Product & Experience Audit – Southern Hub (Buckland/Orford/Triabunna)

Product & Experience Audit – Central Hub (Swansea/Coles Bay/Bicheno)

Click here to download the Product & Experience Audit – Central Hub (Swansea/Coles Bay/Bicheno)

Produce & Experience Audit – Northern Hub (Break O’Day)

Click here to download the Produce & Experience Audit – Northern Hub (Break O’Day)

SIGN UP TO OUR INDUSTRY NEWSLETTER…

Stay up to date with everything that is happening in our Industry including important updates, grants and funding advice, upcoming events, media mentions and more

Sign up to our Industry Newsletter

The Tasmanian tourism industry acknowledges the Tasmanian Aboriginal people and their enduring custodianship of lutruwita / Tasmania. We honour 40,000 years of uninterrupted care, protection and belonging to these islands, before the invasion and colonisation of European settlement. As a tourism industry that welcomes visitors to these lands, we acknowledge our responsibility to represent to our visitors Tasmania’s deep and complex history, fully, respectfully and truthfully. We acknowledge the Aboriginal people who continue to care for this country today. We pay our respects to their elders, past and present. We honour their stories, songs, art, and culture, and their aspirations for the future of their people and these lands. We respectfully ask that tourism be a part of that future.

TTAL conducts Tourism Product Audit in Tobago

The Tobago Tourism Agency Limited (TTAL) has completed the first phase of a Tourism Product Audit, in an ongoing initiative to identify and analyze tourism product offerings on the island to determine Tobago’s strengths, gaps, and opportunities to make the destination more desirable to visitors.

Posted May 13, 2019

This first phase of the Tourism Product Audit focused on the accommodation components of the tourism product offerings in Tobago and included a database review, direct engagement with service providers, and the collection of data through a Tourism Industry Registry.

TTAL was able to garner pertinent information about the accommodation sector arising from the Tourism Product Audit: it was revealed that Tobago has at least 3,700 rooms, offered by 580 properties. These properties include large hotels and villas, small properties offering bed and breakfast services, as well as a number of self-catering establishments.

The Audit also revealed the degree of digital integration of those properties, and the areas for development needed to optimize Tobago’s tourism accommodation sector to meet the demands of the global travel market.

CEO of the Tobago Tourism Agency, Mr. Louis Lewis, stated, “With the completion of the first phase of our Tourism Product Audit, the Agency is now in a better position to work with Tobago’s accommodation associations and tourism property owners to match potential market demand with accommodation offerings.

We intend to take a developmental and collaborative approach with our stakeholders to close the gaps identified in the Audit, and attain greater market alignment with competitive marketing strategies.”

The CEO also noted that a key element in these development efforts will be the attainment of tourism standards certification, which is another initiative being piloted by the Agency in collaboration with the Trinidad and Tobago Bureau of Standards, through the Trinidad and Tobago Tourism Certification (TTTIC) programme.

TTTIC provides assurance to visitors that tourism operators and their businesses meet standards of minimum requirements related to a product or service. This includes standards related to quality, infrastructure, regulations, and health and safety.

The Tobago Tourism Agency will continue the Tourism Product Audit with focus on other key areas of the tourism industry, including sites and attractions, events and festivals, and natural resources.

The research will provide the evidence base for a more detailed strategy and plan for improving the tourism product on the island in alignment with the new ‘Go to Market’ strategy established by the Agency.

More News Corporate Home Trade Resources

• Research & Trends
• Travel Trade
• Media & News

Explore Jersey.

• Where Sea Meets Soul
• Archived Campaigns

Brand & Marketing

• Brand Guidelines
• Content Calendar
• Marketing Strategy
• Segmentation

Travel Trends

• UK & Global Trends
• Economic Contribution of Tourism to Jersey

Tourism Statistics

• Monthly Passenger Arrivals
• Monthly Visitor Figures

Product Research

• Product Strategy
• Product Research Summary

Jersey Product Audit

• Visitor Experience Research

Trade Toolkit

• Destination Training
• Destination Information Tools
• Itineraries
• Weddings & Honeymoons
• What’s Hot In Jersey
• Accessible Tourism

Cooperative Marketing

• Work with the Travel Trade

Travel Guidance

• Connectivity
• Travel Information & FAQs

Industry Toolkits

• Accreditation
• Digital Toolkit
• Experiential Tourism
• STR Benchmarking
• DTTT Business Community
• Stretching The Season

Selling Jersey

• Opportunities
• Partnership Programme
• Team Jersey Training Programme
• Partner Resources
• Reaching the Consumer
• Brand Partnerships
• Team Jersey Pass
• What Makes a Good Offer

Sustainable Jersey

• Plastic Free Jersey
• Green Tourism Award
• Sustainability Resource Hub

Plans & Reports

• Value To Tourism In Jersey
• Business Plans
• Visitor Economy Strategy Steering Group

Transparency

• Board Minutes
• Annual Reports and Financial Statements
• Share Your Feedback
• PR Coverage
• Awards & Accreditations

Media & Tools

• Media Library
• Trade and Media Guide
• Events Jersey
• Events Jersey Website
• Incubator Marketing Programme
• Sporting Events
• Calendar of Events

Trade Events

Visit jersey events.

• Destination Jersey
• 2024 Annual Briefing
• Media library

Visit Jersey undertook a substantial project to help in the development of a Product Strategy with research being undertaken by an independent expert agency.

Visit Jersey engaged independent research agency Colliers International to undertake a comprehensive audit of the tourism product available in Jersey and how this compares with other comparable destinations across the British Isles and elsewhere. The report also looked into how Jersey’s tourism product meets the needs and expectations of our best prospect target segments.

Another element of this project was the assessment of current and future demand-side trends for different types of tourism product and visitor experience, with a particular focus on our best prospect segments. The report identified areas where Jersey currently has a competitive advantage, and where, with some product development, Jersey should be able to take advantage of these trends. Areas such as history & heritage, arts & culture, food tourism, sustainable tourism, the great outdoors, destination hotels and events are explored.

Key Opportunities for Improvement

Some of the key opportunities for improvement identified by Colliers within the 2022 Tourism Product Audit include:

• Achieving air routes to more continental destinations.
• More branded full-service hotels (including, possibly, a uniquely Jersey style hotel e.g. Titanic Hotel in Belfast or Beatles Hotel in Liverpool).
• More self-catering accommodation, partly achieved by enabling residents that go off-island for periods of time to let their property while they are not there.
• Festivals and other initiatives, including marketing, that make much more of the “Big Four” foods that Jersey excels in: Jersey Royals, Dairy, Lobster, Oysters. Utilisation of the term “Big Four” and closer integration of tourism marketing with marketing of local produce.
• A themed event in St. Helier lasting at least 9 days that is distinctive and has enough niche interest to attract visitors from outside the island.
• Revamping the Central Market to be a foodie hub.
• Revamping the public realm in St. Helier as part of an effort to promote the town as an enticing destination in its own right.
• A small but world-class gallery displaying the work of Claude Cahun, preferably in her former home overlooking St Brelade’s Bay.
• A new museum to display Jersey’s world class collection of prehistoric artefacts.
• Achieving UNESCO Geopark designation and using it to interpret the history of the island more effectively.
• Reopening of the Opera House in improved form and more venues for live entertainment.
• One or more exceptional beach clubs.
• Developing “wellness” as a primary theme of the product offer and marketing.
• Enhancement of cycle-related services.

Read the full 2022 report

This research built upon the Tourism Product Audit previously undertaken by Colliers in 2017 for Visit Jersey.

Read the full 2017 report

The Norman Market is back in town!

Embark on a wellness retreat at l’horizon beach hotel & spa, greenhills awarded tripadvisor’s 6th best hotel in the uk & channel islands 2024, one week countdown to the liberation international music festival, la corbière lighthouse floodlighting extended., new food & beverage manager for grand jersey hotel & spa, enjoy nature with walk in the park this may, eat jersey 2024 raises more than £7,500 in aid of the durrell wildlife conservation trust., la place hotel and country cottages receives british airways holidays accolade in recognition of customer excellence., the national trust for jersey announce ‘walking through spring festival’, grand opening of the cultured lounge., the 2024 british rowing offshore championships is set to make waves in jersey., sign up to our newsletter.

Stay connected with the Visit Jersey team by subscribing to our Industry, Travel Trade, or Consumer newsletters, ensuring you’re always up to speed with the latest news.

Subscribe now

Quality Audit Indicators for Inbound Tourism: A Qualitative Study on Malaysian Travel Agencies

• Conference paper
• First Online: 02 March 2021
• Cite this conference paper

• Mazni Saad 7 ,
• Afiza Mohamad Ali 8 ,
• Zahid Ismail 9 &
• Nor Hafizah Mohd Arop 9  

Part of the book series: Eurasian Studies in Business and Economics ((EBES,volume 16/2))

Quality assurance is fundamental to all business activities in the tourism sector as it is advantageous to market recognition and competitiveness. Awareness of the importance of quality assurance certifications is already in place in Malaysia; however, it is still under-researched. Thus, this study aims to investigate how local travel agency operators perceive suitable levels of quality audit indicators for inbound travel agencies. A semi-structured interview was conducted to explore the views and experiences of key industry players from five travel agencies involved in both inbound and outbound tourism businesses in the country. A content analysis of data acknowledged the industry’s increased awareness of quality service delivery and the importance of rationalizing key quality audit indicators in assuring the lifelong survival of inbound Malaysian travel agencies. Also found was the need for systematic monitoring of the inbound travel agency’s certification plan that continually reflects the demands of the clientele and uplifts national productivity as outlined in the initiatives undertaken by the Tourism Productivity Nexus, an industry-led establishment under the Malaysia Productivity Blueprint 2016–2020. The study finally outlines specific entrepreneurial strategies that will enhance productivity operations at the enterprise level.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

• Available as PDF
• Read on any device
• Instant download
• Own it forever
• Available as EPUB and PDF
• Compact, lightweight edition
• Dispatched in 3 to 5 business days
• Free shipping worldwide - see info
• Durable hardcover edition

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

AlBattat, A. R., & Mat Som, A. P. (2014). Emergency planning and disaster recovery in Malaysia hospitality industry. Procedia-Social and Behavioural Sciences, 144 , 45–53.

Article   Google Scholar  

Australian Tourism Industry Council. (2019). Star rating [online]. Retrieved April 26, 2020, from https://qualitytourismaustralia.com/ .

Azahar, W. (2020). PM Najib launches Malaysia productivity blueprint to achieve 2020 vision [online]. Human Resources Online. Retrieved August 26, 2019, from https://www.humanresourcesonline.net/pm-najib-launches-malaysia-productivity-blueprint-to-achieve-2020-vision/ .

Budimir, V., Lutilsky, I. D., & Idlbek, R. (2016). Performance indicators development in function of higher education quality monitoring. In M. Bilgin & H. Danis (Eds.), Entrepreneurship, business and economics—Vol. 2. Eurasian studies in business and economics (Vol. 3/2). Cham: Springer.

Google Scholar  

Cater, C., & Low, T. (2012). Focus groups. In L. Dwyer, A. Gill, & N. Sitaram (Eds.), Handbook of research methods in tourism: Quantitative and qualitative approaches (pp. 352–364). Cheltenham: Edward Elgar.

Chan, J. K. L. (2010). Building sustainable tourism destination and developing responsible tourism: Conceptual framework, key issues and challenges. Tourism Development Journal—An International Research Journal, 8 (1), 24–32.

Erlingsson, C., & Brysiewicz, P. (2017). A hands-on guide to doing content analysis. African Journal of Emergency Medicine, 7 , 93–99.

Font, X. (2005). Critical review of certification and accreditation in sustainable tourism governance [online]. Retrieved July 2, 2019, from http://www.crrconference.org/Previous_conferences/downloads/font.pdf .

Hoffman, A. J., & Henn, R. (2008). Overcoming the social and psychological barriers to green building. Organization and Environment, 21 (4), 390–419.

Huang, S., & Chen, G. (2016). Current state of tourism research in China. Tourism Management Perspectives, 20 , 10–18.

Kalbaska, N., & Cantoni, L. (2018). The use of eLearning strategies among travel agents in the United Kingdom, India and New Zealand. Journal of Teaching in Travel & Tourism, 18 (2), 138–158.

King, L. M. (2019). Applying social practice theory to contemporary working practices in sustainable office buildings: Implications for the performance gap . PhD. University of the West of England.

Mak, L. M. (2015). Travel agencies’ perception of ISO 9001 certification. The TQM Journal, 27 (6), 741–751.

Malaysia Tourism Quality Assurance (MyTQA). (2020). Malaysia tourism quality assurance [online]. Retrieved April 27, 2020, from http://www.motac.gov.my/en/services/registration/mytqa .

Mat Som, A. P., Aun, O. C., & AlBattat, A. R. (2015). Tourists’ perception on crisis and the impact of instability on destination safety in Sabah, Malaysia. American-Eurasian Journal of Sustainable Agriculture, 15 (96), 96–103.

Medina, L. K. (2005). Ecotourism and certification: Confronting the principles and pragmatics of socially responsible tourism. Journal of Sustainable Tourism, 13 (3), 281–295.

Mellina, J. P., & Reino, S. (2019). Average scores integration in official star rating scheme. Journal of Hospitality and Tourism Technology, 10 (3). https://doi.org/10.1108/JHTT-07-2017-0050 .

Ministry of Tourism, Arts and Culture Malaysia. (2020). Travel agency [online]. Retrieved April 27, 2020, from http://www.motac.gov.my/en/services/license-application/travel-agency/category/35-versi-bahasa-inggeris .

Norway. (2020). Sustainability [online]. Retrieved June 16, 2019, from https://www.visitnorway.com/travel-trade/sustainability/ .

Perramon, J., Llorenç, B.-F. L., & Amat, O. (2015). Quality practices in travel agencies A mediating factor in non-financial indicators of advanced information systems. Industrial Management & Data Systems, 115 (7), 1325–1340.

Picken, F. (2017). Qualitative tourism methods . Clavendon Hall: Channelview Publications.

Set, K. (2013). Tourism Small and Medium Enterprises (TSMEs) in Malaysia. International Journal of Business and Social Science, 4 (16), 58–66.

Singh, S., Dash, T. R., & Vashko, I. (2016). Tourism, ecotourism and sport tourism: The framework for certification. Marketing Intelligence & Planning, 34 (2), 236–255.

Tarantino, E., De Falco, I., & Scafuri, U. (2019). A mobile personalized tourist guide and its user evaluation. Information Technology & Tourism, 21 , 413–455.

Teng, C.-C., Horng, J.-S., Hu, M.-L. M., Chien, L.-H., & Shen, Y.-C. (2012). Developing energy conservation and carbon reduction indicators for the hotel industry in Taiwan. International Journal of Hospitality Management, 31 , 199–208.

Tourism Malaysia. (2019). Malaysia tourism statistics in brief [online]. Retrieved April 26, 2020, from https://www.tourism.gov.my/statistics .

Tourism Productivity Nexus. (2019). Malaysia productivity blueprint: Driving productivity of the nation [online]. Retrieved April 2020 26, from http://www.wayup.my .

Vázquez‐Casielles, R., Suárez‐Álvarez, L., & Del Río‐Lanza, A. B. (2009). Customer satisfaction and switching barriers: Effects on repurchase intentions, positive recommendations, and Price tolerance. The Journal of Applied Psychology, 39 (10), 2275–2302. https://doi.org/10.1111/j.1559-1816.2009.00526.x.

World Tourism Organization. (2004). Indicators of sustainable development for tourism destinations: A guidebook . Madrid, Spain: World Tourism Organization.

Xin, T. K., & Chan, J. K. L. (2014). Tour operator perspectives on responsible tourism indicators of Kinabalu National Park. Procedia - Social and Behavioral Sciences, 144 , 25–34.

Download references

Author information

Authors and affiliations.

Department of Tourism, Kulliyyah of Languages and Management, International Islamic University Malaysia, Johor, Malaysia

Department of English, Kulliyyah of Languages and Management, International Islamic University Malaysia, Johor, Malaysia

Afiza Mohamad Ali

Malaysia Productivity Corporation, Lorong Produktiviti, Selangor, Malaysia

Zahid Ismail & Nor Hafizah Mohd Arop

You can also search for this author in PubMed   Google Scholar

Corresponding author

Correspondence to Mazni Saad .

Editor information

Editors and affiliations.

Faculty of Political Sciences, Istanbul Medeniyet University, Istanbul, Turkey

Mehmet Huseyin Bilgin

MUFG Union Bank, San Francisco, CA, USA

Hakan Danis

Faculty of Tourism, Istanbul Medeniyet University, Istanbul, Turkey

Ender Demir

Department of Economics, ISCTE-IUL Iscte – Instituto Universitário de Lisboa, Lisbon, Portugal

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Cite this paper.

Saad, M., Mohamad Ali, A., Ismail, Z., Mohd Arop, N.H. (2021). Quality Audit Indicators for Inbound Tourism: A Qualitative Study on Malaysian Travel Agencies. In: Bilgin, M.H., Danis, H., Demir, E., Vale, S. (eds) Eurasian Business Perspectives. Eurasian Studies in Business and Economics, vol 16/2. Springer, Cham. https://doi.org/10.1007/978-3-030-65085-8_13

Download citation

DOI : https://doi.org/10.1007/978-3-030-65085-8_13

Published : 02 March 2021

Publisher Name : Springer, Cham

Print ISBN : 978-3-030-65084-1

Online ISBN : 978-3-030-65085-8

eBook Packages : Business and Management Business and Management (R0)

Share this paper

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

• Publish with us

Policies and ethics

• Find a journal
• Track your research

UN Tourism | Bringing the world closer

Competitiveness.

• Market Intelligence
• Policy and Destination Management

Product Development

Share this content.

• Share this article on facebook
• Share this article on twitter
• Share this article on linkedin

As defined by UN Tourism, a Tourism Product is "a combination of tangible and intangible elements, such as natural, cultural and man-made resources, attractions, facilities, services and activities around a specific center of interest which represents the core of the destination marketing mix and creates an overall visitor experience including emotional aspects for the potential customers. A tourism product is priced and sold through distribution channels and it has a life-cycle".

Rural tourism

UN Tourism understands Rural Tourism as "a type of tourism activity in which the visitor’s experience is related to a wide range of products generally linked to nature-based activities, agriculture, rural lifestyle / culture, angling and sightseeing.

Gastronomy and Wine Tourism

As global tourism is on the rise and competition between destinations increases, unique local and regional intangible cultural heritage become increasingly the discerning factor for the attraction of tourists.

Mountain Tourism

Mountain Tourism  is a type of "tourism activity which takes place in a defined and limited geographical space such as hills or mountains with distinctive characteristics and attributes that are inherent to a specific landscape, topography, climate, biodiversity (flora and fauna) and local community. It encompasses a broad range of outdoor leisure and sports activities".

Urban Tourism

According to UN Tourism, Urban Tourism is "a type of tourism activity which takes place in an urban space with its inherent attributes characterized by non-agricultural based economy such as administration, manufacturing, trade and services and by being nodal points of transport. Urban/city destinations offer a broad and heterogeneous range of cultural, architectural, technological, social and natural experiences and products for leisure and business".

Sports Tourism

Tourism and sports are interrelated and complementary. Sports – as a professional, amateur or leisure activity – involves a considerable amount of traveling to play and compete in different destinations and countries. Major sporting events, such as the Olympic Games, football and rugby championships have become powerful tourism attractions in themselves – making a very positive contribution to the tourism image of the host destination.

Shopping Tourism

Shopping Tourism is becoming an increasingly relevant component of the tourism value chain. Shopping has converted into a determinant factor affecting destination choice, an important component of the overall travel experience and, in some cases the prime travel motivation.

Ecotourism and cultural tourism product audit for Uganda

As part of a situation analysis, we undertook an audit of destinations, ecotourism and cultural tourism products across Uganda. Our product audit involved:

• A detailed description of the existing experience
• Justification notes supporting the scores from the course assessment
• Issues associated with holding back the success of the product
• Outline of opportunities to significantly improve the product
• Concluding remarks

• Advisera Home
• ISO in General

Partner Panel

IATF 16949 Documentation Toolkits

Iatf 16949 training.

• Documentation Toolkits
• White Papers
• Templates & Tools

Where to Start

New ai tool.

• Live Consultations
• Consultant Directory
• For Consultants

Firat Inceli

• Talk to Sales

IATF 16949 document template:

Product audit checklist.

The document is used for auditing the product and determining whether it is compliant with requirements.

The document is optimized for small and medium-sized organizations - we believe that overly complex and lengthy documents are just overkill for you.

This document is an appendix to the main document, which is sold separately: Procedure for Internal Audit .

CUSTOMERS FROM 107 COUNTRIES

THIS TEMPLATE IS ALSO AVAILABLE AS PART OF THESE DOCUMENTATION TOOLKITS

DOCUMENT FEATURES

• Price US$ 19.90
• Compliant with Clause 9.2.2.4
• Format MS Word 2013, MS Word 2016, MS Word 2019
• Number of pages 1
• Document language English
• Can I edit the document? Yes. The document is fully editable – just enter information specific to your company.
• Can I use this to become certified? Yes. The documentation template may be used for IATF 16949 certification audit purposes.
• Well-defined instructions Document templates contain an average of twenty comments each, and offer clear guidance for filling them out.
• Designed with your company in mind The template was created for small and medium-sized businesses.

Schedule a free presentation, and our representative will show you any document you're interested in.

WHAT OUR CUSTOMERS SAY ABOUT US

When we decided to go through ISO 9001 certification journey, we were lucky to find Advisera.com. With daily visits to their content-rich website we found all expert answers to our questions, starting from which standard we need to how to select certification body. By implementing the standard ourselves we learned a lot, our budget for the project was kept under excellent control, and their beautiful templates and a professional toolkit with very few changes needed together with the support through email for all our questions helped us complete the project on time and with little stress. We are very grateful to Advisera for making ISO 9001:2015 a controllable, relaxed and enjoyable journey that ended up with the expected and desired result and the certificate. We will not hesitate to do it again the same way for other standards. Many thanks!

ACCID Holding

OUR CLIENTS

Preview Product Audit Checklist template

• The document is  fully editable  so that you can adapt it to your company design.
• Documents include  placeholder marks  for all information you need to complete.
• Each document includes  comments and information , which guides you through completion.

Buy Product Audit Checklist

Sold in 107 countries

FAQS: BUYING IATF 16949 INDIVIDUAL DOCUMENT TEMPLATES

How will l receive the template.

After payment confirmation, we'll send you an email that contains a link to download the document. It's super easy.

What payments do you accept?

You may pay with major credit card, or via wire transfer from your bank account.

How do you protect my payment details?

We use Secure Socket Layer (SSL) technology, which is the industry standard and considered one of the safest systems for online payment. Your account details and credit card information are encrypted and go straight to the payment processor. We won’t have access to your payment information, and we won’t store it in any form.

Which currencies are accepted?

We can accept 50-plus common currencies for payment, including Swiss Francs, US Dollars, British Pounds and Euros.

PTCAO Supports and Assists DOT Farm Tourism Product Audit in Pangasinan

PANGASINAN—The Provincial Tourism and Cultural Affairs Office (PTCAO) extended support and assistance to the Department of Tourism (DOT) in the conduct of a Farm Tourism Product Audit in selected farm sites in Pangasinan last October 17-20, 2023.  

DOT undertook a thorough audit of Pangasinan’s agriculture tourism destinations that have received DOT accreditation. This program was a part of ongoing efforts to make sure accredited agricultural tourism facilities fulfilled and upheld the high criteria established by the department.

The conduct of the audit aims to assess the location, services, activities, and establishments of the identified farm tourism camps; consult stakeholders in developing farm tourism in their respective areas, and discuss issues and concerns and identify peripheral activities for inclusion in tourism circuits within Pangasinan and in the region.  

The activity was led by the Department of Tourism Central Team composed of Ms. Ayra N. Ngitit, Tourism Operations Officer II; Ms. Dawn Sheila S. Monter; and Mr. Samuel Luis Dacuma, Tourism Operations Officer II of the Regional Monitoring Services.

DOT Region I was represented by Mr. Reynaldo Gesmundo (Regional Farm Tourism Focal Person), whereas the PTCAO Team was represented by Mr. Edward N. Muego (Regional Farm Tourism Focal Person) and Ms. Edrea-Ann Fernandez; the Department of Trade and Industry (DTI) Pangasinan was represented by Mr. Juanito Reyes, Jr. and Mr. Jo Agonoy; the Department of Agriculture Regional Field Office (DA-RFO I) was represented by Mr. Virgilio Macaraeg, Mr. Juanito Malazo Jr. APCO, and Mr. Marvin G. Quilates. Representatives from Local Government Units (LGUs) served as subject matter experts during the farm tourism product audit with farm tourism operators and stakeholders and provided technical assistance during the assessment of farm tourism sites.

The selected farm tourism camps were: RISATI/Reotutar’s Farm Resort, Villasis; Greentop Organix Farm Agribusiness Skills Training and Assessment Center, San Fabian; Roheim Farm and Wellness Resort, San Fabian; R.Rebs Integrated Eco-Farm, Natividad; Maria’s Luntiang Bukid Agricultural Learning Center, Natividad; Our Farm Republic Integrated Organic Farms, Mangatarem; and Teraoka Integrated Farm, Mangatarem.

The insights gained from this audit will serve as a foundation for further improvements, ensuring that farm tourism sites continue to offer exceptional experiences to tourists in Pangasinan.

Photos: TPPDD

More like this

Read related articles.

© 2021 Pangasinan Provincial Tourism and Cultural Affairs Office (PTCAO). All Rights Reserved. Branding and Website by PIXELHUB Design + Digital Agency