hmp lindholme prison visit number

Lindholme Prison

Tel: 01302 524700  –  Bawtry Road, Hatfield Woodhouse, Doncaster, South Yorkshire DN7 6EE

HMP Lindholme is a category C prison with a capacity of 1,010. It accepts males over the age of 21 serving sentences of 4 years or over, and is situated approximately 10 miles from the city of Doncaster. The prison is built on the site of a former RAF base, which was purchased from the Ministry of Defence in the 1980s. It opened as a prison in 1985. If you’re planning to visit HMP Lindholme and would like directions, please refer to the map on this page.

Tel: 01302 524700

Operational capacity: 1010

Bawtry Road, Hatfield Woodhouse, Doncaster, South Yorkshire DN7 6EE

Prison Phone have been saving inmates at HMP Lindholme money on their calls from the prison to any UK mobile phone since 2013.

We do this by allocating a dedicated and secure local number to your mobile phone, this means when the inmate at Lindholme prison calls the new local number we have provided they will be charged at just the local landline rate (around 10p per minute) rather than the standard mobile rate (which is around 40p per minute).

This in turn helps to stretch the inmates PINS phone credit further and reduces the amount you need to send in for them to top up!

Send me Lindholme prison details via FREE SMS

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Here’s some facts about Lindholme Prison

HMP Lindholme is a category C / D prison in Hatfield, Hertfordshire. Opened in 1985, the prison can hold up to 1,010 male inmates at once.

Accomodation consists of 10 wings (A to G and L wings). There are three large, modern, purpose-built wings (G, J and K). In addition to these, L wing was built as temporary accommodation and contains 30 double cells and currently holds the more vulnerable population. The rest of the accommodation consists of six small units (A to F wings), each containing 64 beds on eight spurs. These buildings were part of the original RAF camp and are sited around the main exercise yard. On A to F wings, prisoners have access to their own rooms, with a room key, and to a communal landing, where there is a refrigerator, television, hot water boiler, shower and toilet.

A brutal attack , filmed on a mobile phone, was carried out, in which a “bully” asks a fellow inmate: “should I break his leg?”. The video was sent to the mother of the victim, who sent it to the Mirror.

To view the latest HMIP inspection report, click here .

Visiting hours are between 14:15 and 16:00 on Mondays, Wednesdays, Fridays, Saturdays and Sundays.

HMP Lindholme has been put up for tender, and it seemed as though private company Serco would win the contract. However, due to issues arising with Serco’s other government contracts, this is now in doubt.

A 2012 report found that there were significant religious tensions within the prison and that the needs of disabled prisoners were not being addressed.

HMP Lindholme is one of the UK’s most cost-effective prisons.

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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Lindholme Prison Information

• Accommodation: The prison consists of multiple residential units with individual cells or shared accommodation for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
• Education and Vocational Training: Lindholme Prison provides educational programs to help inmates improve their literacy, numeracy, and other skills. Vocational training opportunities are also offered to enhance employment prospects upon release.
• Work Opportunities: Inmates have access to work opportunities within the prison, such as maintenance, cleaning, kitchen, and other designated roles. These work activities aim to develop skills, a sense of responsibility, and a work ethic.
• Healthcare: Lindholme Prison has an on-site healthcare unit staffed with medical professionals who offer primary healthcare services to prisoners. Mental health support, substance abuse programs, and specialist services are also available.
• Sports and Physical Activities: The prison promotes physical fitness and well-being by providing access to sports facilities and organized activities. These activities aim to promote positive lifestyle choices and encourage teamwork.
• Family Contact: Lindholme Prison recognizes the importance of maintaining family relationships and supports visits and contact with family members, subject to specific guidelines and regulations.
• Resettlement Support: The prison offers pre-release planning and support to help inmates prepare for their eventual release. This may include assistance with accommodation, employment, and access to community-based support services.

Contact Information

Booking a visit to lindholme prison.

Unlimited Prison Phone Calls Package

• Be on the prisoners visits list
• Book your visit in advance
• Have the required ID when you visit
• At least one visitor must be over 18
• There may be a limit to the number of visits a person can have. You can check this with Lindholme.

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Inspections at HMP Lindholme

The prison was inspected in July 2023. In their report the inspectors said:

Lindholme is a category C training prison that sprawls across a large, open site in South Yorkshire. At our last inspection in 2017, the biggest challenge facing the prison was the ingress of drugs. I am sorry to report that this problem has remained every bit as serious and continues to affect outcomes in many areas.

Half of the prisoners in our survey told us it was easy to get drugs and, most concerningly, 21% said they had developed a problem since coming to the jail. As well as being the cause of most deaths at the prison in recent years, drugs had also been responsible for debt problems that drove the higher than average and increasing levels of violence.

The size of the site meant that drones were often able to fly in contraband undetected and there was no routine searching of staff or X-ray machines at the gate. Inexplicably and despite bids from the jail, the prison service had failed to put in place the technological and physical solutions that have helped to reduce drug supply in other prisons.

It was heartening to see prisoners unlocked for longer than we have seen in most recent category C prison inspections, but there was not enough for them to do, and boredom encouraged drug-taking to pass the time. Leaders had failed to make sure there were sufficient places in education to meet the high demand, particularly in English and maths. The closure of two large hangers that had contained workshops further limited the offer, although the very good training kitchen and café continued to operate well. Too many prisoners were in part-time activities or were underemployed in wing work and there were not enough qualifications on offer.

The offender management unit (OMU) was staffed by a hard-working team, but they were woefully under-resourced, with nothing like enough team members to be able to provide for any more than the most urgent cases. When I walked round the jail, almost every prisoner I spoke to complained about the lack of support from the OMU. Many had a feeling of helplessness, unable to progress with their sentence or complete the non-existent accredited programmes that featured on many of their sentence plans. It was disappointing to find things even worse in this area than in 2017, when we also noted long-term failings.

Most prisoners complained about the food, particularly the lack of variety and small portions. This was compounded by price rises in the shop which meant that many men could not afford to supplement their limited diet.

Health care provided a good service for those who were able to get appointments, but staff shortages meant waits were far too long – up to five weeks to see a GP and 26 weeks to see an optician.

There were some notable positives at the jail: good work had been done to improve the treatment of new arrivals, a compassionate and professional team ran the segregation unit, and the governor and other leaders were active and visible around the site. Each prisoner had a laptop and we saw better functionality and use than in other prisons, with good communication from leaders and the opportunity to email family and friends. Family days were very popular and there were some excellent initiatives, such as charity runs that brought prisoners and staff together. It was good to see the opportunities for independent living on the enhanced spurs where prisoners could cook for themselves and were not locked in their cells. One of the more positive parts of this inspection was the quality of the staff and the excellent relationships that many of them had with prisoners.

Our lowest score of ‘poor’ for our healthy prison tests of purposeful activity and rehabilitation and release planning show that the jail is failing to fulfil its function as a training prison. Leaders must not accept this status quo and there needs to be concerted work to create an effective strategy to reduce the supply of drugs. This must be supported by the prison service in providing technology and funding for better gate security, without which the drug problem will remain intractable. As well as dealing with supply, the prison also needs to address demand by making sure that prisoners have enough to do during the day and are supported to progress with their sentences and reduce their risk of reoffending on release.

C harlie Taylor HM Chief Inspector of Prisons September 2023

The inspectors included a brief summary of key actions points for the prison

What needs to improve at HMP Lindholme

During this inspection we identified 15 key concerns, of which five should be treated as priorities. Priority concerns are those that are most important to improving outcomes for prisoners. They require immediate attention by leaders and managers.

Leaders should make sure that all concerns identified here are addressed and that progress is tracked through a plan which sets out how and when the concerns will be resolved. The plan should be provided to HMI Prisons.

Priority concerns

• There was a very high level of illicit drug use in the prison, which was linked to violence, debt and deaths in custody. Remedial action was not sufficiently comprehensive or coordinated.
• Prisoners had poor access to health services because of weaknesses in the application process and poor organisation of prison officer escorts to health care.
• The prison was not adequately fulfilling its core function as a training establishment. The range, quantity and quality of education, skills and work were inadequate to meet the needs of prisoners.
• Leaders had not implemented a curriculum that met the needs of the prison population. Few prisoners could study towards accredited qualifications or have their personal and employability skills developed and recognised to support successful transition to another prison or release.
• Prisoners could not progress through their sentence and achieve their targets. Reasons included poor availability of offending behaviour interventions, a lack of progressive transfer opportunities and a severely understaffed offender management unit.

Key concerns

• Not enough was done to encourage the high number of self[1]isolating prisoners to return to a normal regime.
• Efforts to prevent self-harm were hindered by night staff not carrying ligature knives, lacking awareness of the needs of vulnerable individuals or the location of automatic external defibrillators. Cell observation panels were not kept clear.
• The key working scheme was not well established. Only about a third of scheduled appointments were delivered and records showed that they rarely focused on progression goals.
• Many cells were poorly ventilated and could become very hot. The ventilation screens in many cells were either blocked or painted shut.
• Recent price rises in the canteen had sharply reduced the number of items that prisoners were able to buy.
• Prisoners requiring transfer to specialist inpatient facilities under the Mental Health Act were waiting too long. One man in this category had been in the segregation unit for more than four months.
• Leaders had not made sure that all prisoners were able to attend well-planned purposeful activity places that contributed to the fulfilment of their future goals.
• Leaders had not made sure that all prisoners with low English and mathematics skills levels, and those with special educational needs, received the help they needed. Current strategies had failed to achieve their aim of raising prisoners’ participation in reading.
• Leaders had not made sure that workshop instructors used information about prisoners’ existing levels to plan sessions which would help them develop valuable employability skills. Too often instructors focused on meeting production targets rather than providing training to prisoners.
• Information-sharing and subsequent planning to support public protection were weak. High-risk prisoners due for release were not discussed at the interdepartmental risk management team meeting and concerns that should have been addressed before release were not adequately managed.

  Return to Lindholme

The full reports can be read at the Ministry of Justice web site, just follow the links below:

• Inspection report (1 MB) , Report on an unannounced inspection of HMP Lindholme by HM Chief Inspector of Prisons (17-27 July 2023)
• HMP Lindholme – report (PDF) ( 509 kB ) , Report on a scrutiny visit to HMP Lindholme by HM Chief Inspector of Prisons 13 and 27-28 October 2020
• HMP Lindholme (941.94 kB) , Report on an announced inspection of HMP Lindholme (2–6 October 2017)
• HMP Lindholme (810.95 kB) , Report on an unannounced inspection of HMP Lindholme (7 – 18 March 2016)
• HMP Lindholme, Unannounced inspection of HMP Lindholme (11–15 February 2013)
• HMP Lindholme, Unannounced short follow-up inspection of HMP Lindholme (18 – 20 January 2011)
• HMP Lindholme, Announced inspection of HMP Lindholme (29 October – 2 November 2007)

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Her Majesty Queen Elizabeth II

21 April 1926 to 8 September 2022

• Our reports
• / Our reports
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HMP Lindholme

Report on an unannounced inspection of HMP Lindholme by HM Chief Inspector of Prisons (17-27 July 2023)

Inspection report ( 1 MB )

Easy read summary ( 681 kB )

Further resources

Population statistics ( 145 kB )

Prisoner survey methodology and results ( 377 kB )

Prisoner survey analysis – Excel workbook ( 363 kB )

Staff survey methodology and results ( 195 kB )

Action plan

HM Prison and Probation Service Action Plan ( 285 kB )

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• Crime, justice and law
• Prisons and probation

Doncaster Prison

Doncaster is a privately run male prison in Doncaster, South Yorkshire.

HMP Doncaster is offering visits for family and friends. Visiting times and availability may change at short notice. You should contact the prison direct for any queries.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

This prison is managed by Serco Group plc.

For details on when and how to arrange visits, understand how the prison is run and how to get in contact, visit Doncaster Prison .

Updated visiting information: Reduced visit schedule and testing for visitors aged 12 and over.

Updated visiting information: Testing for visitors aged 12 and over.

Updated physical contact guidance

New visiting times and booking information added to Doncaster prison website.

Updated visit info

Updated visiting information in line with new local restriction tiers.

Updated: Doncaster prison visiting information in line with coronavirus restrictions.

Prisons visits update

First published.

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