jacada travel uk

Jacada Travel: Private Guided Luxury Tours Planned by Insiders

Jacada Travel is an upscale London-based luxury tour company specializing in personalized, private-guided luxury travel around the world. Jacada Travel offers itineraries for travelers who seek a high-end insider travel experience with one-on-one service from start to finish.

Jacada's expert "travel designers" have lived in the destinations they work with. They create one-of-a-kind, insider itineraries for clients. No two Jacada itineraries are the same. However, certain company priorities are honored at Jacada Travel:

• The company says that "time, space, choice, and personalization are the greatest luxuries."
• All destinations, accommodations, and activities have been road-tested by the Jacada team.
• Experiences are authentic and heartfelt, not touristy, superficial, or insecure.
• Time is managed smartly, so travelers make the most of their tour, avoiding downtime and waiting.

How Jacada Travel Is Different From Other Luxury Tour Companies

Jacada Travel's point of difference from similar companies: its travel designers, who create guests' itineraries, have all lived and worked in the destinations they work on.

This means that each trip is created by people who have actual first-hand experience of not just the area's culture and attractions but its hotels, dining, shopping, and the kind of local experiences that only a resident would know.

How Jacada Travel Itineraries Are Created

Jacada Travel's approach to travel planning: it should be a pleasure, not a chore. Working closely with the client, Jacada's "travel designer" creates and fine-tunes an entirely personal plan for the trip.

Major trip elements like destination flights and hotels are finessed, and help with visas is extended. Even minor aspects are managed: the view from your hotel rooms, whether you take coffee or tea with breakfast. Jacada clients have input throughout the planning process and final approval over everything in their itineraries.

The Kinds of Travelers Who See the World with Jacada Travel

Jacada Travel is a luxury travel choice for experienced travelers who know what a great travel experience and who seek to deepen their experience of the world.

Jacada Travel popular with couples (including honeymoon duos), families, small groups, and solo travelers. 40% of Jacada clients are English, and others come from all over the world. Over half (53%) of Jacada travelers are repeat clients, a high percentage for this field.

What Jacada Travel Experiences Are Like

Every Jacada Travel trip is different. What they have in common: they are tailor-made and privately guided. Jacada Travel vacations typically combine cultural, adventure, and luxury experiences. So a trip to…

• South America could take in a great city like Buenos Aires or Rio, a relaxing stay at a winery hotel; wonders of the world like the Galapagos, Amazon rainforest, Macchu Pichu,  Iguassu Falls,  and the Patagonian wilderness.
• Africa could include a helicopter safari with nights at posh lodges, leopard-tracking in Saba Sabi Reserve in South Africa's  bushveld,  elegant  dinner in Cape Town;  a secluded beachfront villa in Mozambique.

Jacada Travel Tour Guides

 Jacada's expert guides are English-speaking locals with deep knowledge of their territory.

• They are often journalists or professors, but they may also be working archeologists, biologists, veterinarians, conservationists, art historians, and other committed professionals.
• Their insight, local knowledge, and connections create meaningful, memorable travel experiences.

​Jacada's Local Guides Take Charge

The guides accompany the guest all day into the evening and are available 24 hours. They organize the traveler's private tours and attend to all logistical and transportation and modify plans or troubleshoot when necessary.

If Jacada Travel Is Right For You

The answer is probably  yes  if:

• You're not willing to spend the research and communications time needed to plan a complicated vacation and would welcome help.
• You're at ease delegating major personal projects like planning a major vacation.
• You love exotic, off-the-beaten-path destinations, and want to get deep into their culture.
• You are determined to avoid cookie-cutter, one-itinerary-fits-all tours.
• You're a sophisticated luxury traveler, and only the best experiences will do.
• You like traveling with a knowledgeable guide but like some independent time.

The answer is probably  no  if:

• You feel that no one can possibly know and satisfy your tastes.
• You want to be in control of all vacation planning and make every decision.
• You prefer leisurely resort vacations to active or  adventure travels .
• You prefer to travel on your own rather than with a guide.
• When you travel, you like to follow your impulses and not a set itinerary.

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• € EUR

Luxury European Tours made for you

Switzerland

for incredible train journeys through spectacular landscapes

to delve in ancient mythology and explore pristine islands

for rich history and delicious food

for exciting outdoor adventures in the Scottish Highlands

to visit the Douro Valley and taste amazing wine

Discover the best of Europe with Jacada

From once-in-a-lifetime adventures to some of Europe’s lesser-known places, to trips to some of the continent’s most iconic destinations, we can create a bespoke, luxury and flawlessly planned trip to a range of places in Europe.

Our expert travel designers know just how to maximise your time and experiences so you can get the most out of your luxury Europe trip. We have insider knowledge on all the very best hotels, exclusive tours and local guides so you can rest assured that your trip will be perfect.

Bringing luxury and local expertise together, we create concise and first class trips such as exclusive train journeys trough the landscapes of Switzerland , to private sailing trips in Greece ,  gastronomic tours with culinary experts, and adventures of all kinds.

Speak to a travel designer today to start planning your luxury Europe getaway.

Embark on a scenic train journey through the snowy peaks of Switzerland

Go for a wine tasting experience in one of the many vineyards of  Burgundy ,  Bordeaux  and  Champagne

Wake up in a centuries-old castle in Scotland

See some of the world’s best sunsets in Santorini , Greece

Explore the mighty Acropolis in Athens

Senior Travel Designer

From France to Greece, passing by Scotland, Portugal and Switzerland, Europe is an enticing mix of history-steeped cities, sleepy villages, charming countrysides and spellbinding coastlines. There is rich culture to be experienced, delectable cuisine to taste and diverse landscapes to explore.

Luxury accommodation in Europe

Douro Valley

Luxury British Train Journeys

Killarney National Park and the South West Coast

Trip Inspiration

10 Day trip

12 Day trip

14 Day trip

Whatever you want from your European adventure, our team of expert travel designers are ready to help.

Where to go

The sheer geographical variety of Austria makes it one of the most captivating destinations in Europe. From the beautiful baroque architecture and the grand imperial palaces of Vienna and Salzburg to the stunning lake district, Austria offers a plethora of things to do throughout the whole year.

Full of history, home to some of Europe’s finest museums and galleries, and filled with charming medieval towns, Belgium is a joy to explore. Flanked by two European giants – France and Germany – Belgium may be small in size, but it more than makes up for it in character.

Sitting at the crossroads of central and southern Europe, Croatia is a land of distinctive red-roofed houses, mediaeval walled towns and vibrant ports that look out onto the crystalline turquoise waters of the Adriatic.

This Nordic nation is made up of the Jutland peninsula and 443 islands, about 74 of which are inhabited. Its capital, Copenhagen, is a beautiful city, home to the royal family’s Amalienborg Palace, Christiansborg Palace and the Renaissance-era Rosenborg Castle with its exquisite gardens.

Of the many reasons why England is one of the best places to visit is its varied geography. The diverse country is filled with history, culture and natural beauty. It offers travellers innumerable sights to see. From quaint villages, beautiful coasts and countrysides to some of the world’s most celebrated cities.

Finland is a European destination of many riches. Largely unspoiled, the country boasts 40 national parks. It’s also believed to be the home of the ‘real’ Father Christmas and children of all ages from across the globe make the journey to Rovaniemi in Finnish Lapland to meet the man himself.

In Western Europe, France is home to some of the continent’s most iconic landmarks such as the Eiffel Tower and Palace of Versailles. It is also a destination with incredible food offerings. The country has some splendid wine regions too like Bordeaux, Champagne and Burgundy.

Germany is an enthralling land of fascinating culture and history, pioneering technological and engineering advances, captivating old-world charm, and scenes of breathtaking nature. Visit during the month of December to see the country transform with cheerful Christmas markets and other festive events.

A stunning collection of islands, rich history and an amazing food culture make Greece one of the best places to visit in Europe. There are about 6,000 glorious islands scattered around the Greek Archipelago, each with its own appeal. Delve into ancient mythology in Athens, bask in incredible sunsets in Santorini or explore sleepy villages in Paros.

From the Blue Lagoon, to Thingvellir National Park, a UNESCO World Heritage site in the Golden Circle and the glorious Snaefellsnes Peninsula, Iceland is an icy, mysterious destination that is bound to surprise you.

Ireland is world-renowned for its festive culture. It is one of the best places to visit for celebrations and festivals. The country hosts a series of music events every year. Ireland is also rich in history. Its coastlines offer some of the most dramatic sceneries.

Incredible history, celebrated cuisine and iconic cities are just a few things you can expect from a luxury trip to Italy. Whether you’re looking to step back into the past and discover an ancient civilisation, dine on some of the world’s finest and most famous dishes, or perhaps cruise the coastline in search of ‘La Dolce Vita; Italy is a country that truly treats, indulges and rejuvenates its visitors.

Netherlands

Also known informally as Holland, the Netherlands – which translates as ‘lower lands’ – has a truly remarkable landscape. More than half the country is below sea level, and much of it has been reclaimed from the sea. Drainage ditches and canals are a common sight in the Netherlands and as you might expect, it is incredibly flat. Visit between the spring months of May and June to catch a sight of the beautiful tulips in full bloom.

With a combination of glaciers, mountainous terrains and charming villages, Norway is one of Europe’s most multifaceted destinations. There is a wide variety of experiences to take part in - snowmobile, husky sledding, hiking are a few of them. Norway is also one of the best places in the world to go on outdoor expeditions to see the northern lights.

At the western edge of Europe, Portugal is a culturally rich country with vibrant cities and villages steeped in history. Quaint towns stand proud on rugged cliff tops, gothic spires rise majestically and charming cobbled streets invite you to explore winding old towns.

Lochs, rivers and mountain ranges make up Scotland’s many different landscapes. Its capital, Edinburgh, entices with cobblestone streets and lamplit alleys while Glasgow captivates anyone’s attention with its collection of museums and art galleries.

Wedged between Italy, Austria, Hungary and Croatia, encompassing mountains of the eastern Alps and a slither of the mediterranean, no country in Europe can boast as varied a landscape in such a modest landmass.

With rich culture, incredible cuisine and some of the best islands in Europe, Spain is a destination that pleases everyone. When it comes to lodging, the country is replete with luxury hotels and private villas. Experience colourful Spanish fiestas in Barcelona or soak up the sun in lovely Mallorca.

From proud cities and quaint villages to wild archipelagos and serene forest paths – Sweden is a true Scandinavian beauty. Its fascinating past, breath-taking scenery and rich cultural traditions make for a memorable holiday. Visit Abisko in Swedish Lapland – the Land of the Midnight Sun in summer, and the perfect place to view the northern lights in winter.

Switzerland, the chocolate capital of the world, is a place that waltzes between urban and outdoors. Zurich is home to some of the world’s finest art, while Lausanne and Lucerne, two elegant lakeside cities, offer a glimpse of the country’s thriving cultural scene.

Meet your Europe team

Travel Designer

When to visit

Go island-hopping in Greece

June - September

Catch a glimpse of the northern lights in Sweden

September - March

See the tulips in the Netherlands

March - June

Exploring the great outdoors of Switzerland

April - October

When Is the Best Time to Visit Greece?

Europe travel guides.

Ireland or Scotland: Where Should I Go?

Our Guide to the Wine Regions of France

The Most Beautiful Hikes in Switzerland

Our Guide to a Family Vacation in Italy

Best National Parks in Croatia

Top Things to Do in Ireland

Our Guide to the 8 Best Mediterranean Islands

Plan your trip to europe.

Whatever you want from your adventure in Europe, our team of expert travel designers are ready to help.

Why book with Jacada?

Personalised design

We’ll plan your trip around your specific interests, tastes and preferences, providing helpful tips and honest advice based on first-hand knowledge of the destination.

Authentic experiences

Our expert guides and brilliant travel concierges are hand-picked to provide a genuine experience, bringing your destination to life with care and passion.

Responsible travel

Our luxury trips are designed with responsible travel principles that prioritise travel experiences that are both good for you and good for the planet.

Meg and Rita helped us plan the trip of a lifetime. They took the time to understand us and then planned our perfect trip with no detail left undone. We highly recommend them and will definitely use them the next time we travel abroad.

Excellent company and communication. They were able to put together trip last minute. Everything on the trip was amazing, hotel, trips, tour guide. It was everything i expected and beyond!

Our trip was perfectly organized. The hotels were fabulous, the guides for our tours were beyond our expectations, and every single aspect of the trip was carefully planned. The only hiccup that could have affected us (a strike by the Italian Rail Line) was handled and we were rescheduled within hours. If we had not used Jacada Travel, we would…

Trip was excellent. Fabulous hotels, easy transfers, pleasant and customized tours. Would book with Jacada again.

Meg and Rita put together a trip to Portugal on very short notice for my husband and me. Every moment was special. We loved every driver, every guide, every hotel stay, all the restaurants, and so much more. We do not have any criticisms, only positive remarks. Our time in Lisbon was extremely enjoyable. Next we stayed in the Duoro…

Plan with peace of mind

When you book a trip in today’s world there’s a lot to think about. But with the right advice and expert planning, you can do it with confidence.

If you book to travel with us but your plans are impacted by circumstances you can’t control, we’ll change your reservation or cancel your booking for a full credit towards future travel.

Jacada Travel

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$3,574 — 22,432

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Everything was seamless

Everything was seamless, the guides were really knowledgeable. W...

Trip of a lifetime

We are back home from Croatia and full of gratitude for the trip of a lifetime. We have been many places and experienced many unique experiences. But for what we li...

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Editoral Review of Jacada Travel

Jacada Travel was created Alex Malcolm in 2008, in hopes of giving people the chance to travel more authentically. He came to this realization after living abroad in Brazil, and realized he was only able to experience the country from a local’s perspective because of his local friends. By traveling in a genuine yet upscale manner, the travel experience is elevated - making a trip go from memorable to unforgettable.

What Makes Jacada Travel Stand Out?

• Your own concierge and travel designer
• Build your own itinerary 

Jacada Travel puts you in touch with a concierge and a travel designer (aka tour guide) from the minute you book. They have local expertise in each destination and offices on four continents, meaning there will always be someone to pick up your call regardless of what time zone you are in.

Their travel designers are highly personable, provide top notch quality service, and have lived in their area of specialty for years. Don’t be surprised if they seem to know everyone during your trip, or meet you in the middle of the night when your plane lands.

Build custom itineraries and tell the travel designers about your travel style, what peaks your interest, special requests, and they’ll create a trip that’s just right for you. So whether you want to try horse riding for the first time as a senior, or find something enjoyable for your toddler, they’ll make it happen!

You have the final say in the itineraries and every part of the process. You’re welcome to do as much or as little as you’d like every day.

Who Will Enjoy Traveling With Jacada Travel?

• Luxury travelers willing to splurge
• All interests

Jacada Travel is a luxury, high-end tour operator, offering you only the very best of every destination. These tours are made for those with a higher budget range and willing to splurge. You’ll love traveling with them if you’re the type who only wants to worry about two things: what to pack, and getting on your flight. 

These private tours are suitable for solo travelers and groups alike. Whether you’re a couple, a family traveling with grandparents or kids, or a small group, everyone is welcome with Jacada Travel.

They’re also LGBT friendly, and your travel designer keeps this in mind while creating your itinerary. All destinations are safe for LGBT people to travel to, although some countries are more relaxed than others.

They cater to a range of interests such as nature, cultural immersion, adventure, culinary and wine, history, sightseeing and landmarks. You can also customize these trips to match how active you’d like to be - go heli skiing down untouched slopes in Iceland, or leisurely stroll through the vineyards of the beautiful countryside in South Africa. Pick and choose what interests you and skip what doesn’t, because your time is the most valuable.

Top Destinations

• Popular sites and off-the-beaten-path

While offering trips around the world in all 7 continents, they are heavily focused on South America. They’re typically focused on showing you the popular sites - but once again, you get the final say in what you’d prefer!

Destinations vary widely from historic and popular cities, to countrysides, parks, coastlines, and mountains. Maybe one day you’d like to explore all the main attractions of Hanoi, and spend the next discovering hidden and unreachable caves of Ha Long Bay on a tour to Vietnam.

Jacada Travel Style

Jacada Travel is all about the most exclusive, luxurious, and high class travel experiences to top every vacation you’ve ever had. Accomodations lie in the 4 to 5 star range,are beautifully decorated, and the absolute best available.

You’ll get boutique hotels with library patios, antique furniture from local artisans, and award winning performances in cocktail lounges. No two itineraries are the same, although you can view some sample itineraries on their page.

Even your transportation from one place to the next will have you amazed - with top of the line, bucket list experiences. Expect helicopter rides, private chartered flights, high-end speedboats, and luxury trains.

To book a trip with Jacada Travel, it’s important to do so far in advance. For starters, getting to know the traveler over email and/or phone is essential to matching them with the right accommodations, experiences, and guides. If it’s a busy destination, booking early gives them ample time to curate your dream trip.

Why Choose a Tour With Jacada Travel?

Jacada Travel is a good fit for you if you’re looking for unparalleled, refined, and unique experiences. Have all the minor travel kinks sorted out for you, and don’t worry about lifting a single finger throughout your entire journey. If you prefer to have a one-size-fits-all itinerary, then you should probably look elsewhere.

Traveling responsibly is also highly important to them. Know that your trips are carbon neutral by supporting local communities and conservation efforts, sustainable hotels and lodges, and maintaining green office operations.

Jacada Travel also donates to communities, and is partnered with local organizations that support under-funded education, animal welfare, and private heritage land ownership.

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About the company.

Whatever you want your trip to include, at Jacada Travel we'll design a fully personalised trip just for you. When we understand your dreams, we build your ideal bespoke trip to Latin America, Asia or Africa: honeymoon, family adventure or annual vacation.

All of our travel designers here in our Hong Kong and London offices have recent, in-depth experience in Latin America, South East Asia or Africa, and we combine our enthusiasm with an outsider's perspective on local ways. That's why people come to us from all over the world to book their tailor-made luxury trips to Latin America, South East Asia and Africa.

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Want a tailor-made trip instead, your trip, your way, planned by an expert:.

• You choose budget, destinations, activities, transport & lodging type
• Expert designs the itinerary for you, and once approved, takes care of logistics

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Jacada Travel revived by Wilderness Safaris

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Wilderness Safaris has bought the Jacada Travel brand and is to operate a revived version of the luxury tour operator.

The new owner says Jacada Travel will have “the same name, service and worldwide destinations” as the company that ceased trading as it entered administration in May .

It joins the portfolio of Wilderness Safaris, and will become the luxury African operator’s first consumer-facing brand.

Jacada will not sell via the trade initially, but Wilderness Safaris said it may do ‘at some point in the future’.

Wilderness said the two brands “have long been aligned in their vision of a more thoughtful, responsible take on luxury travel”.

Founded in 2008, Jacada Travel bills itself as designig luxury and ‘once-of-a-kind’ travel experiences ‘with a conscience’.

Wilderness has operated for more than 40 years, offering trips to some of Africa’s most remote and pristine wilderness areas.

Despite Wilderness’ African focus, Jacada will continue to offer trips worldwide, including to Latin America, Asia, Australasia and Europe.

“The Jacada brand joining Wilderness Safaris is an example of the creative, positive outcomes that Wilderness Safaris is seeking out during this time of great change for the travel industry,” said Keith Vincent, chief executive of Wilderness Safaris. “Welcoming the Jacada brand to our family is a silver lining in what has been a dark period for international travel.”

Travellers who previously booked with Jacada are being contacted to review or rearrange their trips.

Jacada will support conservation and development efforts in Botswana, Kenya, Namibia, Rwanda, Zambia and Zimbabwe, as a portion of the brand’s revenue will contribute to protecting more than 2.3 million hectares of wilderness area, as well as the funding of ongoing scientific research and ecological restoration.

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A Luxury Trip to Costa Rica

We requested an itinerary to see the Costa Rica wildlife. Jacada designed our trip to maximize our sightings with stays at wonderful properties. Our planner listened to what we wanted and delivered the perfect trip for our needs. All of the activities planned were provided by guides with great skill and knowledge. And the Jacada ground support while we were in county was excellent, both in timeliness and substance. We plan to book with Jacada again.

Date of experience : March 09, 2024

Reply from Jacada Travel

Hi Vickie and William, Many thanks for such a lovely review. It was so nice to work with you both on creating your dream trip to Costa Rica to discover its amazing wildlife. Anabel and I are really glad you had a great time, that you loved the properties and felt supported by us throughout the trip. Can't wait to hear from you in the future. Best, Delfina and Anabel

Vietnam Cambodia trip of a lifetime

Knowledgeable agents who were very familiar with the cities and sites we wanted to visit. Well developed itinerary. Travel arrangements were flawless, with punctual and informative drivers and tour guides. Hotel accommodations were outstanding. Itinerary included some flexibility on what we wanted to do once we arrived at our destinations. Communications between travel agents and us were timely, informative. Their suggestions made us aware of sites that we would not have visited on our own. In aggregate, an outstanding experience. The agency was excellent and we will use them again for our travels. Highly recommended

Date of experience : April 19, 2024

Dear Piyush, Thank you so much for your lovely review. It was a pleasure to work with you to plan your amazing trip. Your input and openness helped us ensure you had an amazing adventure. We look forward to helping you plan your next adventure and seeing where your journeys take you. Best Charlie

Exceptional customer service

The Jacada Travel Designer (Delfina Russo) and the assigned Jacada Personal Travel Concierge (Carlos Machado) were exceptional communicators. They were reliable and cared a great deal that I felt listened to and my needs were met before, during and after the trip. I never felt alone while I traveled solo. I never felt rushed or invalidated when I discussed matters with any of them. I never felt any form of impatience. They were professional, truly attentive - they embodied exceptional customer service. My travel designer, my concierge and my local chaperones in Chile were all exemplary. I am very pleased with how my solo travel was realized from start to finish. THANK YOU, my Jacada team!

Date of experience : February 11, 2024

Hello Joy, Thanks for posting such a thoughtful review. It was my pleasure to bring to life your dream of getting to know the wonderful mountains of Patagonia and the history behind the Moai statues of Easter Island. Carlos and I really enjoyed working with you and helping you to planning a wonderful vacation. The team in Chile will also be thrilled to hear your kind words. Thanks again for choosing Jacada and we hope we can assist you in the future again for your next adventure. Best, Delfina and Carlos

The staff assisting the planning and…

The staff assisting the planning and helping with issues while we were away made the holiday absolutely stress free. Everything was perfect

Date of experience : April 16, 2024

Dear Kim, Thank you so much for this lovely review. I am so pleased that you had a wonderful time in Asia. It was our absolute pleasure to support you with your trip planning. We were so excited that you had such a great trip and made so many memories there together. We are here for you as always and excited to know where your next journey will take you. Best Wishes, Rachel & Gilda

Like pushing the "easy" (and luxury) button for travel

I will never travel internationally without Jacada again! I've never used a travel agent before, but booking 8 days on safari in South Africa was intimidating. I did weeks of research on my own, and I'm an experienced and confident traveler, but I really wanted help and guidance for this one. I reached out to Jacada after seeing an article on their website in my research. In my initial call with James, I immediately knew I was in the right hands. He offered me tips and advice I never would have figured out on my own, and we made several decisions on the spot that I'd been agonizing over for weeks. In subsequent calls and emails, I laid out exactly what we were hoping for, and the kinds of experiences we wanted for my 11-year-old son. James put together the perfect itinerary at two different lodges, both of which exceeded every expectation. The level of detail his team provided before our trip--everything from packing advice to luggage limitations to tipping practices--was extraordinary. It was wonderful to have one dedicated person to ask all of our preliminary questions about traveling, visas, accommodations, and transportation. They also arranged all of our transports between lodges. Having a dedicated guide meet us at JBN after 24 exhausting hours of flying to walk us through customs, baggage claim, and hotel check-in was a godsend. There was nothing Jacada didn't think of. We also had a dedicated contact while on safari to ask questions, alert us of airline changes, and arrange back-up travel arrangements when one of our flights was canceled due to weather. It would have been super stressful to try to figure all of that out on my own from South Africa. Working with James and Jacada was an absolute dream, and I'm already dreaming about where our family will go next--with Jacada's help.

Date of experience : April 01, 2024

Dear Melissa, Your review truly made our day! We're thrilled that your safari adventure in South Africa exceeded expectations. It was a joy to be part of your journey. From the get-go, it felt like a perfect match. And, knowing your son had a blast warms our hearts! Whenever you're ready for your next adventure, whether in Africa or beyond, we'll be here to make it just as amazing. Can't wait to hear about your next dream destination! Warm regards, James and Betty

Perfect, well balanced, culturally rich Family Vacation of a lifetime

We went to Marrakesh, Essaouira and Oualidia with Jacada. Our only regret was not having had more time to spend in Morocco. It was absolutely magical. James from Jacada must have been able to read our mind putting the perfect vacation together, which not only the adults but also our 6 and 10 year old boys enjoyed. Everybody we came in contact with was absolutely professional, kind, flexible and kid-friendly. We always felt safe, well taken care of and in good hands. Particular shout outs to Sallah, our guide in Marrakesh, and Mohammed, our driver.

Date of experience : February 09, 2024

Dear Chrissi, Thank you for your lovely review. I'm delighted to hear that your trip to Marrakesh, Essaouira, and Oualidia was such a magical experience for you and your family. I'll be sure to pass on your compliments to Sallah and Mohammed; they'll be thrilled to hear that they made such a positive impact on your journey. Thank you again for choosing Jacada. We'd love to help create more unforgettable experiences for you and your family. Best regards, James

Meg and Rita put together a trip to…

Meg and Rita put together a trip to Portugal on very short notice for my husband and me. Every moment was special. We loved every driver, every guide, every hotel stay, all the restaurants, and so much more. We do not have any criticisms, only positive remarks. Our time in Lisbon was extremely enjoyable. Next we stayed in the Duoro Valley and it was very peaceful and beautiful. Our final stay was in Porto. Porto is a culturally rich city. Every guide and driver showed up early and they were all very kind and very knowledgeable. We will definitely use Jacada again for any future trips.

Date of experience : March 08, 2024

Hi Kelly, Thank you so much for your lovely review. Rita and I both really enjoyed working with you and Dan to create your trip around Portugal. Thank you again for choosing Jacada and we can't wait to plan more adventures for you in the future. All the very best, Meg & Rita

Exceptional experience at a reasonable…

Exceptional experience at a reasonable price point! We were so taken care of it set a new standard of service for us. I attribute this to both Jacada services and support as well as the Vietnam hospitality and services industry. Their partnership ensured that we were always attended to and had everything we could possibly need. I will always use Jacada for future trips. Our agents were David D'Arch and Grace Elliot. Thank you both for making this trip an experience of a lifetime!

Date of experience : March 15, 2024

Dear Sherry, Thank you for your lovely review. I really appreciate the kind words and I'm glad you had such a wonderful time. Our team in Vietnam were delighted to hear how amazing your family trip was and I am so glad that you created so many wonderful family memories. It was great working with you! Thank you again for choosing Jacada. We'd love to help you, Norm, Marielle and Cole again in the future. Best regards, David

2nd trip with Jacada

For our second trip with Jacada in the last year, Ellie and Cathy gave us another fantastic adventure. Everything was once again meticulously thought out and planned, and allowed us to create memories that will last forever. Looking forward to future trips with Jacada

Date of experience : March 19, 2024

Hi Alex & Lilly, We really enjoyed planning another trip for you with Jacada and we are so pleased that you've returned home with more amazing memories. We can't wait to be part of your next adventure! Speak soon, Ellie & Cathy

Jacada did a great job on our Argentina trip

Buenos Aires: 4 days/Alvear Palace Hotel El Calafate: 2.5 days/Eolo Iguazu Falls: 4 days/Awasi Buenos Aires: 1 day/Alvear Palace Hotel Our experience with Jacada was an A+ every step of the way. Lily and Melanie worked with us prior to the trip in every detail of the planning. They asked great questions about our interests and what we were hoping to focus on during our time in Argentina. They arranged all of our guides and Argentina flights, restaurant reservations and accommodations. All of our guides were informative and on time and were already aware of our interests and itineraries. Monica, our main contact and transport guide in Buenos Aires was amazing. She escorted us through the airports from the car through the check-in process all the way to the security points making sure the luggage destinations and flights were correct. She pointed out restaurants near the hotel that turned out to be our “go to” places to eat near the hotel. Fervor, just around the corner is even a Michelin mention and well worth going to. The number of days in each place was just right. We had enough time to learn from our guides and also have some time on our own to explore or just relax in the most beautiful lodges. I would highly recommend a repeat of our itinerary and using Jacada for anyone who wants to get a great first experience and an overview of Argentina.

Date of experience : March 27, 2024

Hi Abra, Thanks so much for your lovely message. We're so pleased to hear you had a wonderful time travelling around Argentina with Jacada and that the trip lived up to your expectations. It's such a beautiful country and I'm so happy you had just the right balance of time exploring and relaxing. It was a real pleasure planning this trip and I hope it'll be the first of many Jacada adventures. Warm wishes, Lily & Melanie

I usually do all my own travel planning…

I usually do all my travel planning independently but found myself desperately in need of time away, without the time to actually plan the trip. I did some research and settled on Jacada based on their other excellent reviews. I used Jacada to help me plan my first trip to SE Asia (Thailand, Laos and Cambodia for 2.5 weeks), which was also my first long solo trip overseas. Everything was seamless. Leanne, my travel planner, and Grace, my concierge, listened to what I envisioned for my trip and made it happen. I didn't have to think about a thing on my trip and it was a refreshing, wonderful experience! The local travel guides were great, especially in Thailand and Cambodia. I was treated to amazing experiences that were far from the typical tourist, crowded excursions and made me feel truly special. It wasn't cheap but you really get what you pay for and I feel it was worth it, a good value all things considered.

Dear Samantha, It was an absolute pleasure to assist you in planning your special solo adventure to Southeast Asia. Grace and I loved working with you and we are so pleased that you enjoyed your trip so much. I also really appreciated your comments and feedback. We hope to assist you again in the future and wish you all the best. Best, Leanne and Grace

Amazing trip and attention to detail

Every detail of our trip was planned to ensure we had the best time and experiences. 100% will use Jacada again. Our team listed to our wants before the trip and planned an amazing 2 week vacation where we were able to experience and enjoy Latin America. From the moment we stepped off the plane, we were fully supported by local guides. The guides on each excursion/tour had incredible knowledge and passion for the areas we explored and we able to teach us a tremendous amount about local culture and history. Highly recommend planning a trip with Jacada!

Date of experience : February 16, 2024

Hi Brooke, Thank you for your kind review. We were delighted to assist you in planning your special trip to Argentina. Your interests touched on a few of my personal passions, the great outdoors, Buenos Aires and creative projects - particularly wine making! We were so happy to know you both had a lot of fun in Argentina and enjoyed your travels with us. The team was delighted to hear your feedback. Thank you for trusting Jacada and we'll be here for you whenever you are ready to think of travelling again. All our best Jen & Anabel

Jacada: Stunning, Seamless, Worry-Free Travel

Well worth every dollar spent! Jacada provided a seamless, spectacular, fully supported travel experience. From carefully chosen itineraries, to welcoming and skilled guides, to drivers who arrived with cold towels and drinks, we felt supported, seen, welcomed and heard at every step. This was our first trip, but will not be our last!

Date of experience : January 23, 2024

Hi Pamela & Robert, I really enjoyed hearing all about your favourite experiences in both Vietnam and Cambodia on our recent call and reliving your adventures. I'm so pleased to hear that everything went seamlessly and that you could simply relax and enjoy the whole trip. Thank you for the kind words. We can't wait for you to start planning your second Jacada vacation very soon! All the best, Ellie, Emily & Gita

Don't hesitate to book with Jacada Travel!!

We booked our honeymoon in Chile and Argentina with the Jacada team and we wouldn't recommend anyone else! Jacada took our interests, desires and preferences to heart and developed the most amazing week itinerary/ From the quality of local guides to the hotel bookings and food suggestions, all of our needs were met and exceeded. We did not encounter a single issue and we give full credit to our planners and local team.

Date of experience : January 22, 2024

Hi Haleigh & Tom Thanks so much for trusting us to plan this very special trip for you. You went on an epic journey through some of the most beautiful parts of South America and I'm so glad to hear everything went off without a hitch. It was lovely planning this trip together and I hope this will be the first of many Jacada adventures. Warm wishes, Lily & Berni

Vietnam Tour

The Jacada team did a great job planning our Vietnam trip. They selected nice upscale hotels, the guides were experienced, informative, professional with good English language skills and the tour activities sites we visited as selected by the Jacada team were good, interesting and varied and included some non-traditional choices (such as Vespa riding in Ho Chi Minh City) that that were some of the highlights of our trip. The Jacada team added a personal touch by staying in touch during our tour, leaving notes, adding surprises such as complimentary massages at two of our stops and arranging a birthday cake to be delivered to the room for the birthday of one of our group. We plan to use Jacada to plan future trips and will be recommending Jacada to our friends.

Date of experience : March 20, 2024

Hi Bruce & Rexanne, We had such a wonderful time working with you on this wonderful adventure. We're so happy that you loved each of the hotels, guides and activities, especially the Vespa food tour - that was also one of my favourites in Hanoi! We are already looking forward to working with you on your next Jacada adventure to Mexico! All the best, Ellie

Exceptional Trip to SE Asia

What a fantastic trip to SE Asia! The trip could not have been better. The activities and tour guides were terrific. The food was delicious and the hotels were each unique with terrific customer service. Rachel and Cathy at Jacada were so professional and a pleasure to work with to plan this trip. It isn't easy to flawlessly coordinate lots of local flights and connections, but everything went smoothly and we thoroughly enjoyed it. Kudos to the Jacada team!

Hi Judy, Thank you for taking the time to write this lovely review. We're so pleased you enjoyed working with us, and most importantly that you loved your time in beautiful South East Asia. We'll look forward to helping you plan your next exotic adventure! All the best Rachel and Cathy

A wonderful trip!!

We experienced a culturally rich tour of Vietnam. The excursions were fun and engaging and our accommodations lovely. Everything went off without a hitch. Keith and Cathy did a great job putting our trip together. Can’t say enough good things about Jacada

Date of experience : February 07, 2024

Hi Chuck & Alix, Thank you so much for your lovely review and time on the phone. It was our absolute pleasure to work with you both on creating your wonderful trip through Vietnam and Cambodia. It was especially great to hear how much you loved the accommodations and the unique experiences. Cathy & I were both so pleased to hear how much you enjoyed the trip and we look forward to hearing from you in the future for your next big trip. All the best, Keith & Cathy

Cambodian Culture Getaway—Amazing!

High-quality touring at high-quality hotels no matter where you may find yourself. We like to immerse ourselves in a new country by day and relax at night. Jacada made that happen in far-flung Cambodian locales from the bustle of Phnom Penh to the jungles of the Cardamom Mountains to the sites of the temple city of Siem Reap. Truly special.

Date of experience : January 30, 2024

Dear Jonathan, Thank you for your lovely review, it was a pleasure creating this trip for you and your family and lots of fun to share some of my favourite properties with you. I'm looking forward to helping you with your next plan and selecting some more accommodations to wow you. All the best Charlie and Gita

perfectly designed

Jen Richt designed the trip perfectly for me and my best friend on our first trip to Colombia. She heard us loud and clear and put together an itinerary that was diverse, covered a lot of ground and was exactly what we were looking for. A trip of a lifetime!

Date of experience : February 28, 2024

Hi Stephanie and Denise Thank you for your kind words, it was my pleasure planning your special trip together. I loved your high level of curiosity to discover Colombia, it is such a fascinating land rich in diversity and you achieved a lot on your trip there. Thank you for trusting me in helping you get there. Berni and I thoroughly enjoyed supporting you on your special adventure. Here's to many more journeys ahead! All our best Jen & Berni

Jacada planned the perfect trip!

I’ve never traveled via guide or planned a trip with an agency before…but I was blown away with Jacadas execution, knowledge, service and hospitality. From the first phone call, to the various drivers, guides, and reservations, to the very last farewell, Jacada made our Peru vacation absolutely spectacular. I highly recommend Ludwick, our guide in Cusco & Machu Picchu. He is such a wonderful person and the perfect guide. He took such great care of us, was flexible and so knowledgeable. I am very thankful for his guidance. I want to come back and hike the Inka Trail with him in the near future! Peru is a special place. Our driver, Sam, was also so helpful and compassionate. He went above and beyond for us when we forgot an article of clothing in one of our hotels. And our driver Carlo was such a pleasure. I highly recommend Jacada and the service they provide. Thank you so much for helping plan the perfect vacation. I cannot wait to book a future trip with you.

Date of experience : March 10, 2024

Hi Angela, Thanks for such a lovely review. From the moment we started planning this surprise trip for your husband I knew it was going to be an amazing one. I am very happy that you had the best time in magical Peru and even more exciting to hear you are thinking of coming back. Looking forward to working with you again in the future. My best, Delfina

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Hannah and Alice went above and beyond…

Hannah and Alice went above and beyond with any request we asked for. Our trip to Greece was so lovely. The resorts in Crete and Santorini were 5 star. The transportation to and from every excursion was flawless. Will definitely use Jacada again and refer them to friends and family!

Date of experience : 15 August 2023

Reply from Jacada Travel

Hi Jerry, Sophia and family! Thank you for taking the time to write such kind words. Your family adventure was a long time in the making and I'm so glad to hear that you enjoyed it, and were able to spend quality time with your family as well as connecting with your heritage! We are already looking forward to start planning your next European adventure. Warmly, Hanna and Alice

Our travel planner really listened to…

Our travel planner really listened to our wishes and designed a vacation to suit us perfectly. Lots of special touches, and great staff assistance from beginning to end.

Date of experience : 03 November 2023

Hi Deborah, Thank you so much for taking the time to share your experience with us. I loved designing your Borneo adventure and I am so pleased that it was everything you wanted it to be (and that you got to see wild orangutans)! Please don't hesitate to think of us for your future travel plans, we'd be happy to assist you. Best, Leanne and Gilda

Macchu Picchu and Easter Island

By far one of the most detail specific itineraries we have ever followed. Lily and Berni were outstanding and followed through every step of the way. We could not be more pleased!

Date of experience : 23 August 2023

Hi Dave, Thanks so much for your lovely review. It was such a pleasure planning this trip together and we're glad that you enjoyed your first Jacada adventure. Hopefully, this will be the first of many. Warm wishes, Lily & Berni

Would use them again in a heartbeat

They were so easy to work with and helped us navigate an unexpected illness at the start of our trip. The local guides they found and experiences they selected were really exceptional.

Date of experience : 29 January 2024

Hi Sheila, Thanks so much for your kind review. It was a pleasure working with you and your parents on their trip to Japan. We were delighted to hear what a great time they had, particularly after being unwell at the start of the trip. I'm so pleased they loved the guides in particular - they are a hugely important part of our trips and really help bring the destination to life. We'll look forward to working with you again - where to next?! All the best Rachel & Gilda

Jacada delivered beyond expectations…

Jacada delivered beyond expectations with an extraordinary 10-day South American vacation filled with beautiful sights, sensational accommodations, friendly staff, and stress-free experiences. I would give them credit for the great weather if I could, that's how flawless our experience was. From the moment we made arrangements with David, we knew we were in good hands. It is apparent that the team communicates and works together down to the most specific details. Everything was handled with professionalism. It'll be hard to top this vacation.

Date of experience : 25 December 2023

Dear Jeanne and Jim, We're so happy to hear that you had an amazing 10-day adventure in South America with Jacada! Planning your 20th wedding anniversary trip was an absolute pleasure, and we're especially happy that the weather added some extra magic to your experience. It's fantastic when everything comes together for a truly fantastic journey. Looking forward to being part of more awesome experiences with you. Best wishes, David and Anabel

Two amazing weeks in Greece

We just returned from a wonderful trip to Greece. Our experience with Jacada was great from the start. They listened to our wish list. Provided some good feedback, and helped us put together a wonderful itinerary customized to our preferences. Once in Greece, our transportation was on time and very comfortable. Our guides for excursions were engaging and knowledgeable. Restaurants and accommodations were fantastic.

Date of experience : 07 September 2023

Dear Jeff, Thank you for your kind words about your experience working with Symmone and I on your super trip around Greece with your friends. I am so pleased that you all had such a wonderful time, enjoyed so many exceptional meals, the hotel choices and days out on your private boat charters. Thanks so much for your detailed email too. I am so pleased that your second trip with Jacada was a success. Where next? We look forward to ensuring your third is even more special! Warm wishes, Kate and Symmone

South Africa Family Trip

We've recently returned from two weeks in South Africa and our trip was incredible. Amie helped create a wonderful itinerary for our family by listening to our desires and incorporating our feedback. With the help of Eugenia, we found wonderful local restaurants, experiences and activities that checked off all of our "bucket list" wishes. The team on the ground was fantastic - responsive, professional and full of local insider tips. Highly recommend working with Jacada if you're thinking of planning a trip to SA!

Date of experience : 03 July 2023

Dear Jennifer, Thank you so much for taking the time to review your recent trip with us; we are so thrilled that you all had a wonderful time! It was such a pleasure to work with you and we're glad that you, Ricardo, Sadie, and Sebastian were each able to feel incorporated into this trip and that it played out so well 'in real life'. We hope to plan another trip with you in the future, and thank you for being such a wonderful part of the Jacada travel tribe! Warmest wishes, Amie & Eugenia

Amazing Personal Touch

Amazing Personal Touch They told every restaurant it was our honeymoon, left little notes at every hotel we stayed at. everything went perfectly

Date of experience : 21 November 2023

Hi Kyle and Alex, We're so pleased you had the most wonderful honeymoon and it exceeded all your expectations. We've loved hearing all your stories!! Wishing you all the best, Tor & Eugenia

My Japan Adventure

Absolutely seemless experience. A perfectly planned trip to Japan. Would definitely use them again and have been raving about them since I’ve returned. Charlie and Gilda were amazing.

Date of experience : 26 July 2023

Dear Renee, It was a pleasure to plan your trip to Japan and I loved hearing your updates as you travelled, and receiving your stunning pictures too! We look forward to helping you again and anyone you have "raved" about us to. Thank you for your lovely review. All my best Charlie and Gilda

This was our first time working with…

This was our first time working with Jacada and our first major trip since the pandemic. Our advisors really listened to what we were looking for in our vacation. We loved all of our hotels and tours. It really was a perfect trip for our family. As much as I love planning a trip, I could not have found the hotels they did and really appreciated the time they took to make all the arrangements perfect.

Date of experience : 14 July 2023

Hello Claire, Andrew, Abby and Hayden, Thank you for this review and your kind words! It was lovely to get to plan your first major trip since the pandemic. We are so glad to hear that you appreciated the careful thought that went into selecting the perfect hotels and tours for your family. We're especially looking forward to seeing Hayden's drone footage from the boat excursion in the Algarve! We look forward to planning your next adventure. Best wishes, James and Catherine

Absolute Best Travel Agency!

Our experience with Jacada exceeded our expectations. They were so helpful, knowledgeable and friendly. My husband and I started working with them in 2020 right before covid hit and had to postpone for 3 years, but even after 3 years, they were there and so excited to help plan our once in a lifetime honeymoon. We travel to Thailand for 2 weeks. They gave us great recommendations on hotels and excursions that fit our budget. We landed in Bangkok and stayed there for a couple days. Then flew to Chiang Mai and stayed there for a 4 nights and then finally flew to Phuket and stayed on Koh Yao Noi island. All of the transfers were flawless, our domestic tickets were all booked for us. We felt safe and taken care of the entire trip. Not to mention all the little notes left in each hotel from the Jacada staff that worked with us and some little special extras we received while staying at the resort curtesy of Jacada. We honestly had the most amazing honeymoon and we owe it all to Jacada. Thank you so much. We 100% recommend Jacada if your looking to book a great travel agency.

Date of experience : 28 November 2023

Thank you for sharing your experience with us Tara. It was an absolute pleasure to help you see your Thailand honeymoon come into fruition, after waiting so long for it! We appreciated you getting in touch to tell us what an amazing time you were having while you were away too. You are more than welcome for the little gifts along the way. We hope to help you plan another incredible adventure in the future. Best, Leanne and Cathy

Surreal. Thera a reason NASA tests their extraterrestrial vehicles here

As with real estate, the first three rules for a great vacation are location, location, location. For the type of travel we do there’s a fourth rule; fantastic guides! Jacada did a wonderful job arranging a mostly carefree holiday for us and the Explora guides and lodges in Chile and Bolivia were outstanding! “Luxurious necessities, no accessories” is their motto and they delivered quite nicely. The Altiplano is a surreal place, every bit as striking as Patagonia and Tierra del Fuego. Having guides who help put context behind what you’re seeing, smelling, hearing and eating makes the whole trip come together. Three things we should have done differently: (1) Don’t wait to schedule your Yellow Fever vaccine. It isn’t like a flu shot. You can’t just get it from your local GP. You need to go to a travel medicine location and they aren’t open every day. (2) Bring 2 copies of all the paperwork you’re told to bring for your visa in Bolivia, one set for each person. — Passport - 2 extra passport photos - bank statement - travel itinerary - yellow fever vaccination record - $160 in very crisp, nearly new bills - most important and hardest to find, the visa application itself. Getting a visa at the border may be straight forward for some nationalities, but it is absolutely NOT easy for Americans. Better yet, start a month ahead of time and work through one of the Bolivian consulates in the US. (3) Do not underestimate the altitude. We live at sea level so we took Dimox ahead of time and planned on two days at 8000 ft to acclimate. We should have planned on 4-5.

Date of experience : 08 December 2023

Hi Mike, Thank you so much for taking the time to leave such a detailed review. Your feedback is very valuable to us. It was a pleasure putting together such a cool trip in Chile and Bolivia, and I was delighted you loved the 'Travesia'. Good luck with your further research and writing up on the region, and look forward to connecting a bit later in the year to plan your next adventure in the Lake District. All the best, Charles and Anabel

Jacada is 10/10 highly recommend!

I can't recommend Jacada enough! If you want a curated and hassle free trip, do it with them! They planned all details and gave us plenty of info leading up to the trip that we really didn't need to do much ourselves. We decided to use them for a culture/food trip through Japan and it was beyond exceptional! The best!

Date of experience : 23 October 2023

Hi Aicha, Naima, Samer, Mohamed and Patricia, It was our absolute pleasure planning this trip for you and we are so pleased to hear that the trip was everything you had all been dreaming about and more. From the incredible food to the rich culture, Japan is a really special place and we are glad you got to experience the country's diversity. I am excited to plan another incredible adventure for you all in the future Speak soon, Ellie & Gilda

Our trip was well planned-we saw a lot…

Our trip was well planned-we saw a lot of the country and our tours were enjoyable. The hotels were exceptional and well located. We also had enough free time to check things out.

Date of experience : 13 December 2023

Dear Ronda and Gary Thank you so much for your wonderful feedback! We're thrilled to hear how much you enjoyed your trip. It was lovely speaking with you upon your return and hearing how much you loved the hotels, and how much you enjoyed exploring during your free time. It sounds like you had some truly wonderful experiences. We hope to welcome you back for more unforgettable adventures in the future. Best Wishes Dan and Symmone

Rwanda with Jacada

Was our third time traveling with Jacada, this time to Rwanda. Overall planning and all the lodges and guides were great with gorilla trekking being an experience of a lifetime!

Date of experience : 28 August 2023

Hello Viktor and Natalie, Thank you for your kind review. We are so glad that you chose Jacada for a third time to plan your wonderful trip to Rwanda. Indeed, gorilla trekking is a trip of a lifetime and we are so happy that you both had such a wonderful experience. We look forward to planning more trips for you. All the best, Jody and Charlotte

Iceland Christmas trip

My family of 4 adults (2 adult sons) went to Iceland over the Xmas holidays from 12/21/23-12/27/23. The trip was outstanding! One of the best trips we have had as a family. There is so much to see and do in Iceland especially if you are looking for “action/adventure” type of activities, and especially in the winter. The country is also breathtakingly beautiful. Jacada was great in helping to organize the trip which was done somewhat 11th hour (in late October) and in the midst of an active volcano. The travel coordinator and concierge (Meg and Anna) were extremely organized/knowledgeable/easy to work with throughout the entire planning process. They made great recommendations on hotels , activities, and restaurants. They also promptly answered all of our questions re the volcano situation, worked to assure us that the trip would be safe, and made necessary adjustments before and during the trip when certain areas (like the Blue Lagoon) were closed. Our guide, Svenni, who was with us as guide/chauffeur the entire trip, was outstanding! He has a HUGE personality, tells amazing stories, has a great playlist to listen to while traveling, and knows Iceland inside out. We called him the “jewel of the trip” he was so accommodating, knowledgeable and pleasant to be with. The four of us agreed that we would definitely like to return to Iceland in the future and would definitely consider using Jacada again as a trip organizer on future trips.

Date of experience : 21 December 2023

Dear Suzanne, Thank you for your lovely review! We're so glad you and your family loved Iceland and the wonderful experiences we organised for you. We also really enjoyed seeing the fun photos, particularly the selfies with Svenni! Looking forward to helping you with your next trip! All the best Meg and Anna

1st time to Africa

Jacada planned us an incredible bucket list trip to Africa. Our travel designers really took time to get to know us, our travel preferences, and what we were looking for, which was so important since it was our first time to Africa and first time booking a trip through a travel company. We didn't know where to start between Southern & Eastern Africa with our budget and travel dates, but asked them to organize us a 3 week trip to be on safari for as many days as possible in a few differentiated locations each with unique experiences. They certaintly delivered - sending us to South Africa, Zimbabwe, and Botswana each with their own special touch, especially Little Makololo in Zimbabwe and Kanana Botswana. Jacada was clear with all communications and handling any changes along the way and the hospitality of the staff, guides, and lodges were superior.

Date of experience : 09 November 2023

Hi Lindsay and Marc, Thank you so much for taking the time to share your experience. It was an absolute pleasure crafting your dream African adventure. I'm thrilled to hear that our meticulous planning aligned with your expectations and that you enjoyed the unique experiences in South Africa, Zimbabwe and Botswana. Wilderness Little Makololo and Kanana Botswana are indeed exceptional, and I'm delighted they left a lasting impression. We genuinely appreciate your kind words about the staff, guides, and lodges. If you ever decide to embark on another adventure, we'd be honoured to assist you. Wishing you many more incredible journeys ahead. Best regards, James and Angela

New Zealand trip of a lifetime!!!

FANTASTIC!!! We used Jacada for a trip to New Zealand and I cannot say enough amazing things about Ellie and Cathy who helped create the trip of a lifetime. We have travelled around the world, with a driving tour of Switzerland and South Africa Safari as our previous top trips, and this surpassed those. The trip was tailored perfectly to our travel preferences with private tours, drivers, unique hotels tucked away from touristy areas, and a food experience on par with our trip to San Sebastian. We saw whales, gazed at stars in an area free of city lights, saw the Tasman Glacier, experienced local culture in Rotorua, the glow worm caves, the amazing Lake Taupo, Mt Cook, and ended in Queenstown, the most beautiful city I have ever been to. There we capped the trip off with Air Milford, taking a 30min flight to the Milford Sound with reserved tables on the cruise through the sound, a walk with the pilot through the forest and another 30min flight with different flight path back to Queenstown so we could see more of the unbelievably beautiful southern Alps. It was truly the trip of a lifetime and Ellie and Cathy made it so easy, book with them, and go here, you will not regret it and may consider moving there :) THANK YOU!

Date of experience : 13 November 2023

Hey Noah & Luke, It meant the world to me to hear all your feedback from your incredible trip to New Zealand on our welcome home call and thank you for sharing here too! I have loved every minute of planning this adventure for you both and it brings me so much joy to hear how much you have fallen in love with the country and those special areas that Cathy and I sent you to! It's been my absolute pleasure in planning another memorable vacation for you both and I can't wait to work with you to plan the next trip (and your return to New Zealand!). Speak soon, Ellie & Cathy

These guys are the best

These guys are the best. Their attention to detail in the planning and execution makes them the perfect travel partner.

Date of experience : 13 February 2024

Dear Craig and Cindy, Thanks for your wonderful review. We are thrilled you both had the most amazing time and enjoyed so many different experiences. We look forward to helping you arrange another trip back to Africa, or someone else on the globe, in the near future. All the best Tor

Best trip I’ve had to date!

My husband and I had the trip of our dreams. Jacada planned everything and captured our personalities very well with choices of where to stay and activities. We had a great mix of things to do and just enough time for flexible roaming which we wanted. Smooth transfers and pickups at the airports. Our guides looked after us so well. We came off one trip already planning the next with them. I’m not sure how to travel without Jacada.

Date of experience : 23 November 2023

Hello Zoe, Thank you for sharing your experience working with Gilda and I, and your time in Thailand for your honeymoon. I am so pleased that you had such a wonderful, special time. It was such a pleasure to hear all about your experiences on the phone. Next stop, Ireland and London! I hope your girls are excited for the suggestions I sent through. I'll look forward to catching up again soon. Warm wishes, Kate + Gilda