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AXA Travel Insurance Review — Is it Worth It?

Jessica Merritt

Editor & Content Contributor

88 Published Articles 496 Edited Articles

Countries Visited: 4 U.S. States Visited: 23

Keri Stooksbury

Editor-in-Chief

35 Published Articles 3198 Edited Articles

Countries Visited: 47 U.S. States Visited: 28

Table of Contents

Why get travel insurance, travel insurance and covid-19, why purchase travel insurance from axa, types of policies available with axa, how to get a quote, how axa compares — summary, how to file a claim with axa travel insurance, final thoughts.

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Whether you’re traveling the world or crossing state lines, travel insurance such as the policies offered by AXA Travel Insurance can offer a safety net in case you have to cancel or interrupt your trip or need support along the way for medical emergencies, lost bags, or missed connections.

For more than 60 years, AXA Travel Insurance has provided peace of mind and financial stability to travelers. With solid ratings and underwriting by Nationwide Mutual Insurance, travel insurance plans sold by AXA are backed by an A.M. Best Excellent financial strength rating. AXA offers travel insurance with trip interruption and cancellation coverage, medical emergency and evacuation benefits, lost or delayed baggage, and more.

Let’s examine AXA’s travel insurance coverage options, benefits, and service and compare it to alternatives such as credit card travel coverage and other travel insurance providers.

Travel insurance can protect what you’ve invested in an upcoming trip. When the unexpected occurs, such as a trip cancellation or medical need , travel insurance can offer the benefits you need to cover it.

You might choose travel insurance for these reasons:

• Your trip has deposits or payments that you can’t get refunded if you need to cancel your trip.
• The health insurance you use at home doesn’t work at your destination.
• You’re planning activities that aren’t covered by your health insurance.
• Medical care is subpar at your destination and you may need to be evacuated to another location with adequate medical facilities.
• You’re concerned about the possibility of lost bags, delays, or missed connections, especially if you have multiple flights or transfers.

Travel insurance isn’t necessary for every trip, such as if you’re traveling domestically where your health insurance works and you don’t have major nonrefundable expenses. But travel insurance is worth it if you’ve got a lot of nonrefundable expenses invested in your trip or you’ll need medical coverage at your destination.

COVID-19 can interrupt your travel plans, whether you get sick and have to cancel a trip, need to quarantine or get medical treatment while traveling, or plan to visit a destination with high COVID-19 numbers. While some travel insurance companies  exclude COVID-19 from insurance coverage , AXA offers COVID-19 coverage as part of its travel protection plans , including trip cancellation and trip interruption and emergency medical and evacuation coverage.

Any travel insurance company you purchase a policy from should be reputable, reliable, and stable. After all, you’re relying on the company to be there for you when you need it most. It pays to verify reviews and ratings — AXA offers good reassurance in this area.

With 64 years in business, AXA has an A- Better Business Bureau rating . On the travel insurance website Squaremouth , AXA has an overall 4.22/5 rating , with 0.1% negative reviews among more than 69,000 policies sold . AXA’s travel insurance plans are backed by Nationwide Mutual Insurance, which has an A (Excellent) financial strength rating from financial rating company A.M. Best. With 6 decades in business and solid ratings , AXA is a travel insurance company you can trust.

AXA offers travel insurance with medical and emergency evacuation benefits, trip cancellation and interruption, baggage loss, and Cancel for Any Reason (CFAR) options. Let’s look at the details of AXA travel insurance policies.

AXA offers 3 levels of travel insurance : Silver, Gold, and Platinum . Each level offers different limits, but all of AXA’s policies have 100% trip cancellation coverage, emergency medical coverage and medical evacuation, baggage delay and loss, and missed connection coverage.

Let’s compare what you get with each policy:

With plans as low as $16 and minimal coverage, AXA recommends the Silver plan for domestic travel. You can cover 100% of your trip cost for trip cancellation and interruption coverage. If your travel is delayed, you can get up to $100 per day for expenses, up to $500 total, and $200 for delayed baggage.

There’s also $500 in missed connection coverage. The $25,000 in emergency medical expense coverage isn’t much, but it might be adequate for domestic travel if you’re using your primary health insurance first.

Gold plans start at $36 but add more coverage and are appropriate for cruises or Schengen travel . Like the Silver plan, the Gold plan offers up to 100% trip cancellation coverage but bumps trip interruption to 150% of your trip cost. Limits for all coverages are higher, with $200 per day and $1,000 maximum in trip delay coverage and $1,000 for missed connections. Baggage delays offer up to $300, and you can get up to $1,500 for lost baggage and personal effects.

The health coverage is also much higher at $100,000, and it adds a $50,000 non-medical emergency evacuation option on top of the $500,000 medical emergency evacuation benefit. This plan also offers an optional $35,000 collision damage waiver.

The Platinum plan , starting at $52, steps up coverage and offers additional options. You’ll get 100% trip cost coverage for trip cancellation and 150% for trip interruption. Trip delay coverage offers up to $300 per day and a $1,250 maximum, plus $600 for baggage delays and $3,000 for lost baggage and personal effects.

Emergency medical treatment is also higher at $250,000, and you’re covered for $1 million in emergency medical evacuation — $100,000 for non-medical evacuation.

The Platinum plan also offers additional coverage for sports, with $25 per day for lost skier days, $500 for lost golf rounds, and $1,000 for sports equipment rental. It also offers optional coverage for up to 75% of trip cost with Cancel for Any Reason coverage and a $50,000 collision damage waiver.

You can get a quote directly from AXA by visiting the AXA Travel Insurance website . The quote form is the first thing you’ll see on the homepage.

To start your quote, you’ll fill out the quote form, including your state of residence, destination country, travel dates, first deposit date, total trip cost, number of travelers (up to 10), and the age of travelers.

Once you fill out the form, you’ll be presented with plan options. For a 60-year-old visiting Japan and spending $2,500, we were offered a Silver ($155), Gold ($183), or Platinum ($218) plan .

If you select a Platinum plan, you will be able to add CFAR optional coverage for up to 75% of your trip cost.

With your plan and options selected, the next and final step to secure coverage is entering your traveler information including your name and contact information, then making your payment for the policy.

AXA is a good option for travel insurance, but it’s not your only option. Let’s see how AXA compares to the coverage you can get from popular travel credit cards and travel insurance competitors .

AXA vs. Credit Card Travel Insurance

Many travel credit cards offer travel insurance as a complimentary benefit, whether it’s car rental collision waivers , trip cancellation coverage , or emergency medical and evacuation benefits. This coverage can be helpful if you’re using your card to pay for your travel expenses, but it’s often not as comprehensive as the coverage you can get from a travel insurance policy like what AXA offers .

Let’s compare AXA’s best travel insurance policy against The Platinum Card ®  from American Express  and the  Chase Sapphire Reserve ® , which both offer some of the best travel protections available with credit card benefits.

Unless you’re taking a trip with expenses higher than $10,000, the trip cancellation coverage should be about the same whether you’re using an Amex Platinum card, Chase Sapphire Reserve card, or the AXA Platinum plan. However, the AXA Platinum plan comes out ahead with 150% of your trip cost for trip interruption.

We see a major difference in coverage for emergency medical treatment and evacuation. The Amex Platinum card doesn’t offer emergency medical coverage, but you can arrange an emergency medical evacuation using the Premium Global Assist Hotline. The Chase Sapphire Reserve card offers up to $2,500 in emergency medical coverage and $100,000 for emergency evacuation. Neither of these offerings compares to the $250,000 in emergency medical coverage and $1 million in emergency medical evacuation coverage you can get from AXA Platinum.

Credit card travel insurance coverage is complimentary if you already have the card, but it is lacking in some areas. It’s a good idea to use your card’s travel insurance as a backup for trip cancellation, interruption, travel delays, or lost baggage, but use the AXA Platinum plan for its superior emergency medical and evacuation coverage.

AXA vs. Other Travel Insurance Companies

It’s always a good idea to compare travel insurance quotes across multiple providers so you can find the best price and coverage. We used Squaremouth , a travel insurance comparison website, to see how AXA’s policies compare to those of other companies.

As with the initial price quotes we pulled from AXA’s website, our sample trip on Squaremouth had:

• Traveling to Japan a month from now
• Trip cost: $2,500
• Initial trip deposit paid within the last 24 hours
• State of residence: Texas

We limited results to policies that offer at least as much coverage as the AXA Platinum policy does on major benefits:

• COVID-19 coverage
• Minimum $250,000 emergency medical benefit
• Minimum $1 million emergency medical benefit
• 100% trip cancellation
• 150% trip interruption

Each policy offered nearly identical coverage for these major benefits, and Tin Leg ‘s Silver plan had the lowest cost at $164.35, followed closely by $165.84 from HTH Worldwide ‘s TripProtector Classic plan.

If you’re mainly concerned with full coverage for trip cancellation and interruption along with $250,000 in emergency medical and $1 million for emergency medical evacuation, you can save if you go with Tin Leg .

However, the higher-priced policies offer additional coverage and options. For example, AXA Platinum offers the option to add Cancel for Any Reason coverage and includes sports equipment rentals and missed ski days or golf rounds. Tin Leg doesn’t have missed connection coverage, but Seven Corners Trip Protection Choice and AXA Platinum offer up to $1,500 for missed connections on cruises or tours.

All of the policies we quoted except for Tin Leg Silver offer employment layoff as a covered cancellation reason, and AXA Platinum allows you to cancel your trip for work reasons, though none of the other policies do. AXA Platinum also offers $100,000 in non-medical evacuation , which Tin Leg Silver and HTH Worldwide TripProtector Classic policies do not, and is much higher than the $20,000 benefit offered by the Seven Corners Trip Protection Choice policy.

AXA Platinum has a higher cost than competitors but offers more robust coverage. If you’re mainly concerned with major coverage for trip cancellation and interruption, emergency medical, and emergency evacuation, other travel insurance companies may offer a better quote. But if you want additional coverage and options such as non-medical evacuation and expanded cancellation reasons, check out the details on what AXA Platinum offers.

You can file a claim with AXA in a few ways:

• Using the claim administrator portal

If you’d like to file your claim online, you can visit the portal for Co-Ordinated Benefit Plans and enter your policy number and last name to get started.

Alternatively, you can call AXA toll-free at 888-957-5015 or collect at 727-450-8794 .

If you’d like to submit your claim via email or mail, you can download claim forms on the AXA website.

Once you download the claim form, you’ll get a list of documents required for submitting your travel insurance claim, along with mail or email info. For example, on a trip interruption claim form, AXA requires you to send in:

• Completed claim form
• Policy verification
• Booking confirmation, such as a ticket or proof of purchase
• Your original unused, nonrefundable tickets
• Your new ticket with confirmation of early return
• A cancellation statement from travel suppliers
• A medical report or physician statement if you interrupted the trip due to medical necessity
• Death certificate, if applicable
• Documentation of circumstances that led to trip interruption
• Documentation of reimbursement request expenses, such as receipts or credit card statements

You can email the form and other required documents to [email protected] or mail to:

AXA Assistance USA On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies P.O. Box 26222 Tampa, FL 33623

AXA Travel Insurance is a reliable option with more than 6 decades of experience and solid ratings. There are 3 levels of coverage to choose from — Silver, Gold, and Platinum — that offer varying levels of coverage and options. AXA Travel Insurance isn’t the cheapest option, but it offers robust coverage options and reputable service, so it can be a good choice if you’re looking for enhanced travel protection.

For the premium global assist hotline benefit of The Platinum Card ® from American Express, you can rely on Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Plus, we may provide emergency medical transportation assistance and related services. Third-party service costs may be your responsibility. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. If approved and coordinated by premium global assist hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, Card Members may be responsible for the costs charged by third-party service providers.

For the car rental loss and damage insurance benefit of The Platinum Card ® from American Express, car rental loss and damage insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the commercial car rental company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. geographic restrictions apply. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

For the baggage insurance plan benefit of The Platinum Card ® from American Express, baggage insurance plan coverage can be in effect for covered persons for eligible lost, damaged, or stolen baggage during their travel on a common carrier vehicle (e.g. plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an eligible card. Coverage can be provided for up to $2,000 for checked baggage and up to a combined maximum of $3,000 for checked and carry-on baggage, in excess of coverage provided by the common carrier. The coverage is also subject to a $3,000 aggregate limit per covered trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each covered person with a $10,000 aggregate maximum for all covered persons per covered trip. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.

For the trip delay insurance benefit of The Platinum Card ® from American Express, up to $500 per covered trip that is delayed for more than 6 hours; and 2 claims per eligible card per 12 consecutive month period. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

For the trip cancellation and interruption insurance benefit of The Platinum Card ® from American Express, the maximum benefit amount for trip cancellation and interruption insurance is $10,000 per covered trip and $20,000 per eligible card per 12 consecutive month period. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

For rates and fees of The Platinum Card ® from American Express, click here .

Frequently Asked Questions

Does the axa silver travel insurance plan provide coverage for a safari.

Yes, AXA’s travel insurance policies offer coverage for safaris, including emergency medical expenses. Safaris are under the sports and activities covered for emergency medical and repatriation costs and personal accidents.

Is AXA travel insurance worth it?

AXA travel insurance can be worth it if you need coverage for significant nonrefundable expenses or your health coverage doesn’t extend to your destination. Competitors may offer lower cost policies for similar major coverage, but AXA may have greater policy options, so it’s a good idea to compare your options.

Is AXA travel insurance good for a Schengen visa?

AXA recommends its Gold plan or higher for Schengen travel.

Is AXA an international insurance?

Yes, you can use AXA for international travel , with coverage for countries in Europe, Asia and Pacific islands, the U.S. and Canada, Africa and the Middle East, Latin America, and the Caribbean.

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About Jessica Merritt

A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little cash as possible.

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Table of Contents

What is AXA?

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• Lowest-cost plan includes some medical coverage.
• Pre-existing conditions waiver add-on available for higher-cost plans.
• No add ons are available for Silver-level policyholders.
• CFAR upgrade is only available for highest-cost plan.

In the era of staff shortages and extreme weather, your trip may not go exactly to plan. When that happens, travel insurance can be a big help. Although an insurance policy can’t prevent a delay or cancellation from happening, it can help relieve the financial burden if something unpredictable does occur on your trip.

But how do you know which insurance provider to go with? Here's a look at AXA travel insurance to help you determine if one of its plans is right for you.

AXA is a French insurance company that does business in over 200 countries. It offers many different types of insurance, including policies for travelers. These include coverage for baggage loss , trip cancellation and interruption, emergency evacuation and emergency medical costs. Cancel for any reason coverage is also offered. 

AXA Assistance USA is part of the AXA Group.

» Learn more: How much is travel insurance?

AXA Assistance USA offers travelers three insurance plans: Silver, Gold and Platinum. The plans are underwritten by Nationwide Mutual Insurance Company and their affiliates in Columbus, Ohio. Here's the coverage you can expect from each policy.

Silver: This is the least expensive plan that offers 100% trip cancellation and trip interruption coverage, $25,000 in emergency accident and sickness medical coverage and $100,000 in emergency evacuation and repatriation coverage.

Gold: The mid-range Gold policy comes with 100% trip cancellation and 150% trip interruption coverage, $100,000 in emergency accident and sickness medical coverage and $500,000 in emergency evacuation and repatriation coverage. 

Platinum: The AXA Platinum travel insurance plan includes 100% trip cancellation and 150% trip interruption coverage, $250,000 in emergency accident and sickness medical coverage and $1,000,000 in emergency evacuation and repatriation coverage.

If you want to add Cancel For Any Reason coverage, you’ll need to select the Platinum plan and purchase a policy within 14 days of paying the initial trip deposit. It’ll cover 75% of the prepaid nonrefundable expenses for your travel. 

If you’d like coverage for pre-existing medical conditions , a waiver is available on the Gold and Platinum plans as long as you buy coverage within 14 days of your first trip payment.

» Learn more: How does travel insurance work?

Let’s compare AXA’s plans, the costs and coverage for a 19-day trip to Indonesia that costs $1,500 for a 36-year-old traveler who lives in Utah.

Coverage and limits for the Silver-level plan include:

Trip delay: $100 per day, with a $500 maximum.

Trip cancellation: 100% of the trip cost.

Trip interruption: 100% of the trip cost.

Baggage delay: $200.

Lost baggage: $750, up to $150 per article.

Missed connection: $500.

Emergency evacuation: $100,000.

Accidental death and dismemberment: $10,000 ($25,000 if on a common carrier).

Emergency accident and medical expense: $25,000.

The plan cost for our sample trip is $55.

For $79, the Gold-level tier offers the following coverage and limits:

Trip delay: $200 per day, with a $1,000 maximum.

Trip interruption: 150% of the trip cost.

Baggage delay: $300.

Lost baggage: $1,500, up to $250 per article.

Missed connection: $1,000.

Emergency evacuation: $500,000.

Accidental death and dismemberment: $25,000 ($50,000 if on a common carrier).

Emergency accident and medical expense: $100,000.

Collision damage waiver: $35,000.

Platinum is AXA’s highest tier level. This plan includes:

Trip delay: $300 per day, with a $1,250 maximum.

Baggage delay: $600.

Lost baggage: $3,000, up to $500 per article.

Missed connection: $1,500.

Emergency evacuation: $1,000,000.

Accidental death and dismemberment: $50,000 ($100,000 if on a common carrier).

Emergency accident and medical expense: $250,000.

Collision damage waiver: $50,000.

Lost golf rounds: $500.

Lost skier days: $25 per day.

Pet boarding fees: $25 per day (up to five days).

This level of coverage costs $95.

» Learn more: The best credit cards for travel insurance benefits

To get an AXA travel insurance quote, go to AXATravelInsurance.com and start by inputting your information in the quote box. Enter your state of residence, destination country, trip dates, date of first trip deposit, total trip cost, the number of travelers and their ages.

Once you’ve filled out the form, click on the “Get a quote now” button.

You’ll be presented with three quotes, one for each plan level. Make sure to click on the “See more benefits” link to get more information on each plan’s coverage limits. The plans with the highest coverage limits will be the most expensive.

If you need a pre-existing conditions waiver, select the Gold or Platinum plan. You’ll also have to purchase the plan within 14 days of making your initial trip deposit to be eligible. 

The Gold and Platinum levels are also the two plans that offer Schengen zone coverage and a collision damage waiver . The Platinum plan is the only one that offers a Cancel For Any Reason add-on, so keep that in mind if you need more protection.

Overall, if you’re looking for emergency medical and emergency evacuation coverage specifically, the limits are good on all the plans, including the least expensive one.

To compare plans from multiple insurance providers at once, we recommend checking out Squaremouth, a travel insurance comparison site and a NerdWallet partner. The website helps you pick the right plan by displaying multiple quotes from many insurance providers, including AXA, in one spot.

AXA began in the early 19th century as a small insurance company specializing in property and casualty insurance. 

Since then, the company has evolved, changing names and acquiring other insurance brands, until it became AXA in the 1980s. It is now one of the largest insurance companies in the world. In other words, yes, AXA is a legitimate travel insurance provider.

» Learn more: The best travel insurance companies

Every plan has different exclusions, so it's important to look at your coverage summary. Generally, pre-existing conditions without a previously purchased waiver are not covered.

Other limitations include:

Intentionally self-inflicted injuries.

Participation in bodily contact or extreme sports.

Traveling for the purpose of securing medial treatment.

Accidental injury or sickness when traveling against the advice of a physician.

Non-emergency treatment or surgery.

AXA handles more than 14 million cases each year, and every plan includes access to their 24/7 assistance hotline. The company is well established and has three plans for travelers to choose from.

AXA travel insurance covers several benefits including but not limited to 100% trip cancellation and trip interruption, medical emergencies, emergency evacuations, baggage delay or lost baggage, and accidental death and dismemberment. The Platinum plan also lets you add Cancel For Any Reason coverage.

AXA's least expensive plan, Silver, and its mid-range Gold policy do not have the option to add-on Cancel For Any Reason coverage. For travelers who opt to purchase the Platinum insurance plan, you can add Cancel For Any Reason coverage a la carte within 14 days of paying the initial trip deposit.

In the event that you need to make a claim, you can upload supporting documents online. If the claim is accepted, you will receive reimbursement within 30 days.

It's said that travel is the only thing you buy that makes you richer. But you don’t want to become poorer if something goes wrong before or during a trip. We don’t know what the universe has in store for us, so buying a travel insurance policy is one way we can protect our investment.

AXA offers budget, mid-range and premium policies that are easy to understand, provide adequate coverage and don’t cost a fortune.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

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FOR YOUR TRAVELS TO NEW YORK CITY, NEW YORK

New York - The city that never sleeps offers an unforgettable vacation experience for travelers looking for a cosmopolitan adventure. Take a stroll through Central Park and explore the vibrant street art scene in Bushwick. Visit the Metropolitan Museum of Art to view its extensive collection of over 2 million works of art or catch a Broadway show in the Theatre District. If you're a foodie, be sure to try some of the city's world-renowned cuisine, like a classic New York-style bagel, or experience a Pizza-Marathon and try to visit all the traditional New York pizza joints. New York is a must-visit destination for any traveler seeking a dynamic, urban experience.  

Helpful advice for visiting New York

When is the best time of year to visit new york.

The best time to explore New York depends on your personal preferences.  Many New Yorkers would agree that Fall is the optimal time to visit the Big Apple. During the fall season, the weather is mild, and the city's vibrant foliage creates a picturesque backdrop. Exploring Central Park during this time is a must, with fewer crowds and lots of open space. This is also when many city-wide events occur, such as the New York Film Festival and the New York City Wine and Food Festival.  During the winter, New York shines brighter than its stars with its holiday decorations.  With New Yorkers bracing the cold for the season, this is the best time to visit if you are on a budget. Indulge in some holiday traditions and visit the Rockefeller Center to see New York’s world-famous Christmas tree. Afterward, warm up with a cup of hot chocolate at a cozy café throughout New York. For those interested in art, the Museum of Modern Art hosts a winter film series, and the New York Botanical Garden features an annual holiday train show.  

Tourist Attractions of New York

•    American Museum of Natural History •    Circle Line Sightseeing Cruises •    Edge at Hudson Yards •    Empire State Building •    Guggenheim Museum •    Intrepid Sea, Air & Space Museum •    Top of the Rock Observation Deck •    The Museum of Modern Art  

Why Choose AXA Travel Insurance for New York?

AXA has consistently ranked as the most reliable insurance company for the last decade. There are several reasons why travelers trust us with their travel insurance plans. Here are some of the major ones:  

• We Offer the Most Complete Travel Coverage

Unlike many other travel policies that cover emergency medical expenses, and that too for a limited amount, AXA travel insurance plans protect you against everything that could potentially go wrong on your foreign trip. Our travel insurance covers: ✔     Emergency medical expenses due to an illness or accident ✔     Emergency medical repatriation ✔     Non-refundable costs in case of travel interruption ✔    Baggage loss AXA travel insurance also includes 75% coverage for prepaid, non-refundable amounts in the event of trip cancellation for any reason and 100% coverage for trip cancelation due to illness , bad weather, or any other unforeseen situation.  

Ways of Transportation

The Big Apple is home to an extensive public transportation system renowned for its convenience and affordability.  The Metropolitan Transportation Authority (MTA) operates a network of buses, subways, and trains that serve all five city boroughs. With over 472 subway stations, more than 15,000 buses, and a wide range of commuter rail services, the MTA offers commuters and visitors an efficient way to navigate the city.  The MTA also offers a variety of payment options, including the MetroCard, which can be purchased at any subway station or online, and the OMNY contactless payment system, which allows riders to pay their fare using their smartphone or credit card. Whether traveling for work or exploring the city's many attractions, New York's public transportation system is a great option to get around without breaking the bank.  

Wear comfortable shoes

New York City is known for being a walker's paradise, with a bustling atmosphere and endless opportunities for exploration on foot.  From the iconic Central Park to the vibrant streets of Times Square and the historic landmarks of Lower Manhattan, the city offers a rich tapestry of sights and sounds that can only be fully appreciated on foot. New Yorkers are used to walking long distances and often prefer to avoid the city's notorious traffic by walking instead.  With a comprehensive grid system and a vast network of pedestrian walkways, the city is easy to navigate, and you'll find that many of the top attractions are conveniently located within walking distance of each other. So, pack your most comfortable pair of walking shoes and get ready to discover the city that never sleeps, one step at a time.  

New York Driving

If you're planning to rent a car in New York City, keep a few things in mind.  The city's bustling streets are challenging to navigate, and traffic can be heavy at all hours of the day. Drivers in New York City are known for being assertive, and it's not uncommon to see them weaving in and out of traffic or honking their horns to signal their impatience. Additionally, many of the streets in New York City are one-way, so be sure to check your route carefully before setting out.  We highly recommend getting Collision Damage Waiver coverage because city driving can become a bit chaotic for inexperienced city drivers. If you're not comfortable driving in the city, there are plenty of other transportation options available, including the extensive subway system and a variety of rideshare services.  

Safety in New York

New York City is generally safe, but like any major metropolitan area, taking precautions is essential to ensure your safety. It's always a good idea to research the area you'll be staying in and the places you plan to visit to ensure you know of any potential safety concerns. While traveling in the city, you must be aware of your surroundings, make intelligent decisions about your safety, and use common sense.  

AXA already looks after millions of people around the world

With our travel insurance we can take great care of you too

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AXA Assistance USA Travel Insurance Review (2024)

AXA Assistance USA offers affordable travel insurance plans that cover unexpected medical and cancellation expenses

with our comparison partner, TravelInsurance.com

Sarah Horvath is one of the home service industry’s most accomplished writers. Her specialties include writing about home warranties, insurance, home improvement and household finances. You can find her writing published through distributors like HouseMethod, Architectural Digest, Good Housekeeping and more. When not writing, she enjoys spending time in her home in Orlando with her fiance and parrot.

Tori Addison is an editor who has worked in the digital marketing industry for over five years. Her experience includes communications and marketing work in the nonprofit, governmental and academic sectors. A journalist by trade, she started her career covering politics and news in New York’s Hudson Valley. Her work included coverage of local and state budgets, federal financial regulations and health care legislation.

AXA Assistance USA, a global insurance provider, offers travel insurance and travel medical insurance with benefits that go above and beyond many other providers — but is it the best choice for your next trip? AXA.

We at the MarketWatch Guides team examined AXA’s coverage options, what you might pay for insurance and how it compares to the best travel insurance companies . Read on to find out whether it’s a good fit for you.

• Average Cost: $218
• BBB Rating: A-
• AM Best Score: A+
• Medical Expense Max: $250,000
• Emergency Evacuation Max: $1,000,000

Why Trust MarketWatch Guides

Our editorial team follows a comprehensive methodology for rating and reviewing travel insurance companies. Advertisers have no effect on our rankings.

Companies Reviewed

Quotes Collected

Rating Factors

Our Take on AXA Assistance USA Travel Insurance

After reviewing dozens of travel insurance providers, AXA ranks high on our list with 4.2 out of 5 stars. We also named the company as the best travel insurance choice for leisure.

AXA’s Platinum travel insurance plan — its top-tier offering — comes with unique perks, such as $500 for lost rounds of golf and $25 per lost ski day. Its Gold and Platinum plans also provide pre-existing medical coverage when you purchase the plan within 14 days of your initial trip deposit date.

While AXA offers unique benefits and competitive pricing, there are some limitations on its policies. Cancel-for-any-reason (CFAR) upgrades are only available on its most expensive plans, and add-on options are more limited than other insurers.

AXA is best for travelers with pre-planned activities and those looking for medical coverage on affordable plan options. If you’re looking for more customization, Trawick may be a better choice.

AXA Assistance USA Pros and Cons

AXA Assistance USA is part of AXA Group, which is a multinational conglomerate of companies that offer a wide variety of insurance products. We recommend AXA travel insurance as one of the top-rated providers of travel insurance in the U.S., particularly for leisure travelers looking for insurance.

AXA’s tiered policy plan system provides even basic policyholders with comprehensive coverage including medical costs, baggage loss and trip delays or interruptions. The range of insurance plans is limited, with fewer add-ons available compared to competitors, but we think the overall value of AXA’s insurance is very good.

AXA Assistance Travel Insurance Plans

AXA offers three plan options for international travel:

• Silver: AXA’s most affordable option, the Silver plan includes 100% trip cancellation and interruption coverage. It also includes $100 a day in trip delay coverage , $25,000 in medical expense coverage and $100,000 in emergency evacuation coverage.
• Gold: The Gold plan extends trip interruption coverage to include a 150% reimbursement and extends medical coverage to include $100,000 worth of protection. It also provides $500,000 in emergency evacuation coverage.
• Platinum: The Platinum plan extends coverage to include $250,000 worth of medical coverage and up to $1 million in evacuation coverage. The plan comes with a few leisure-related benefits, including coverage for lost ski days.

All plans include complimentary concierge coverage, 24/7 travel assistance and free identity theft protection.

AXA Add-On Options

Travel insurance add-ons, which are also referred to as riders, are optional extras that you can personalize your insurance policy with, depending on the kind of coverage you need. AXA travel insurance only has a couple of add-on options for their travel insurance plans, along with additional coverage in their Gold and Platinum Plans.

AXA’s coverage add-ons include:

• Cancel for any reason (CFAR)
• Collision damage waiver

Their Platinum Plan also includes:

• $25 for a lost skier day
• $500 for lost golf rounds
• $1,000 for sports equipment rental

Cost of AXA Travel Insurance Plans

How much you pay for an AXA travel insurance plan depends largely on which coverage tier you choose. Different plans provide reimbursements for varying situations, which means the risk the insurer takes on also varies.

Use the chart below to compare AXA Assistance's average cost to competitors:

AXA Assistance USA International Travel Cost

To help give an idea of the cost of AXA Assistance USA Insurance policies, below is an estimate we received for a travel insurance policy from AXA for an international trip to Croatia. Two citizens from the U.S., aged 25 and 27 years old, are traveling. Their trip is from September 1st, 2023 until September 9th, 2023 and costs $4,000. The initial deposit for the trip was made on May 5th, 2023.

Your trip cost will also play a role in coverage costs . For example, if you are traveling internationally and spend a high amount on airfare, the insurer will need to pay more to reimburse you if you file a claim.

AXA Assistance USA Domestic Travel Insurance

AXA Travel insurance works for trips both domestic and abroad. Take a look at how much you might pay for Gold-level domestic travel insurance based on where you are starting your trip, the trip’s cost and your age.

Read More: Travel Insurance For United States Tourists

AXA Assistance USA Travel Insurance Reviews

The majority of positive reviews about AXA travel insurance show that customers are pleased with the coverage options and the peace of mind that trip insurance provides. While many customers have positive claims experiences, others mentioned slow claims processing, slow response times from customer support staff and a generally low standard of customer service.

Below are company reviews that were found on Better Business Bureau (BBB) and Trustpilot .

“I found myself in a medical emergency whilst abroad and required surgery. Every single member of staff I spoke to [was] helpful, friendly and empathetic to my situation. They ensured additional seats for my journey home as well as airport assistance. I have made an additional claim on returning to the UK for expenses I incurred whilst in the hospital — this has been processed quickly and without issue. I feel very strongly that people only tend to complain on the back of a negative experience, but I felt compelled to make people aware of my experience which was completely positive.” —Abigail N. via Trustpilot “Every time I've made a claim with this company it's been dealt with superbly, no issues at all. Paid on two [COVID-19] claims this year, a cancelled holiday for illness a few ago and the sickness whilst away 7 years ago, comes as part of my bank package. Would have no hesitation in recommending them to anybody.” — Silver F. via Trustpilot “They paid very slowly, but they eventually did pay. I took a trip in June 2022. While there, I got COVID just before I was to return. My return home was delayed by 9 days, and I had to buy a new return ticket home. They do not respond to emails (other than the standard automatic "We received your correspondence, blah blah") but no personal communication until 8 to 10 weeks later. Don't bother calling because you will be put on hold for a very long time, then be disconnected. Can I recommend them? No. Will I be insured with them in the future? Certainly not. But to their credit, they did reimburse me, and for the full amount I asked for.” — William S. via BBB “Worst company to buy travel insurance . I had to cancel my return ticket due to being sick last year and I already provided all the asked documents and submitted the claim in December 2021 and am still awaiting a response. No updates, no progress on my claim, and it's been almost 6 months now. [...]” — Dilshadahemad K. via BBB

How To File a Claim with AXA Travel Insurance

Filing a travel insurance claim with AXA is straightforward. Follow these steps:

• Gather documentation: Once you are able to do so, gather documentation that proves your claim. If you are filing a claim for medical bills, gather a summary of the treatment you received and bills you owe or paid.
• Call or submit documentation online: Next, connect with a representative to submit your claim. You can reach AXA at 888-975-5015 or by logging into your online portal.
• Wait for reimbursement: Once you have filed your claim and any necessary documentation, the last step is to wait for reimbursement. You can contact AXA for updates as needed.

AXA Assistance USA vs. Competitors

Check out how AXA compares with some of the other top international travel insurance providers we have reviewed.

The destination you select plays a significant role in your pricing. Browse the table below to learn more.

Is AXA Assistance USA a Good Choice for Travel Insurance?

We found that AXA’s travel insurance coverage is best suited for adventure travelers and those looking for top-tier coverage. AXA’s Platinum plan can offer travelers more unique benefits, including payments for lost ski days and medical coverage for pre-existing conditions.

AXA might not be best for those looking for quick, cheap coverage . While its pricing is in line with other companies, it limits its CFAR coverage and most inclusive benefits to the highest pricing tier. Options like Faye Travel Insurance specialize in offering streamlined, quick coverage choices at lower prices, which can be beneficial for last-minute travelers.

Frequently Asked Questions About AXA Travel Insurance

What are the benefits of axa travel insurance.

One of the key benefits of AXA Travel Insurance is that they have a huge international network, which means you’ll receive travel assistance services along with insurance coverage. They also advertise a 24/7 concierge service that can be used before you travel for advice or recommendations on what to book and where to visit.

Who owns AXA Travel Insurance?

AXA Assistance USA is part of AXA Group, which is a multinational insurance company that was originally founded in France. The group is a collection of independently run businesses which includes travel insurance companies in countries across the world, primarily in North America, Western Europe and the Middle East.

Does AXA cover me abroad?

If you purchase a travel insurance policy from AXA, then you will be covered when you travel abroad. This includes coverage if you require medical treatment while in another country and emergency evacuation due to medical conditions or an unrelated incident.

What travel insurance is underwritten by AXA?

Many different travel insurance providers and policies are underwritten by AXA Insurance, which means that AXA determines the coverage that can be offered and how much this will cost. Travel insurance providers underwritten by AXA include TUI Travel Insurance, Coverwise travel insurance, Just Travel Cover and ABTA Travel Insurance.

Other Travel Insurance Providers to Consider

• Faye Travel Insurance Review
• TravelSafe Travel Insurance Review
• Nationwide Travel Insurance Review
• WorldTrips Travel Insurance Review
• World Nomads Travel Insurance Review
• Allianz Travel Insurance Review
• GeoBlue Travel Insurance Review

Methodology: Our System for Ranking the Best Travel Insurance Companies

• A 30-year-old couple taking a $5,000 vacation to Mexico.
• A family of four taking an $8,000 vacation to Mexico.
• A 65-year-old couple taking a $7,000 vacation to the United Kingdom.
• A 30-year-old couple taking a $7,000 trip to the United Kingdom.
• A 19-year-old taking a $2,000 trip to France.
• A 27-year-old couple taking a $1,200 trip to Greece.
• A 51-year-old couple taking a $2,000 trip to Spain.
• Plan availability (10%): We look for insurers with a variety of travel insurance plans and the ability to customize a policy with coverage upgrades.
• Coverage details (29%): We review the baseline coverage each company offers in its cheapest comprehensive plan. A provider with robust coverage earns full points, including baggage delay and loss, COVID-19 coverage, emergency evacuation and medical coverage, trip delay and cancellation coverage, and more. Companies also receive points for offering a variety of policy add-ons like accidental death and dismemberment, extreme sports, valuable items, cancel for any reason coverage and more.
• Coverage times and amounts (34%): We compare each company’s waiting periods and maximum reimbursement amounts for baggage, travel and weather delays. Companies that offer customers reimbursement after fewer than 12 hours of delays earn full points in this category. We also reward travel insurance providers that cover more than 100% of trip costs in the event of cancellations or interruptions.
• Company service and reviews (17%): We look for indicators that a company is well-prepared to respond to customer needs. Companies with an established global resource network, 24/7 emergency hotline, mobile app, multiple ways to file a claim and concierge services score higher in this category. We assess reputation by evaluating consumer reviews, third-party financial strength and customer experience ratings, specifically from AM Best and the Better Business Bureau (BBB).

For more information, read our full travel insurance methodology.

A.M. Best Disclaimer

If you have questions about this page, please reach out to our editors at [email protected] .

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What you need to know about rv insurance, coverage & policies, get rv insurance today.

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How to compare RV insurance quotes

Choose your coverage, consider your limits, select your deductibles, travel trailer and motorhome insurance that's customized for you.

RV insurance typically covers the following types of homes-on-wheels:

• Towable RVs

RVs that don’t have their own engine must be towed when moving locations. These include folding camper trailers, conventional travel trailers, truck campers, fifth-wheel travel trailers, horse trailers with sleeping quarters and travel trailers with expendable ends.

• Motorized RVs

Often called motorhomes, these self-reliant RVs do not need to be towed, are built on automotive frames and can sleep up to eight people.

Do you need insurance for your RV?

You're required to have insurance for your motorhome. Minimum liability requirements vary from state to state, with many states requiring you to have extra coverage for protection against uninsured or underinsured drivers.

Is insurance required for a travel trailer?

Generally, insurance is not required on trailers since liability coverage is typically extended to the trailer when attached to the vehicle towing it.

Tour your available RV insurance discounts

Save your money for your traveling on RV insurance with Allstate. Enjoy discounts based on how you pay your bill if you own a home and more.

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RV insurance FAQs

How much does rv insurance typically cost, do i need insurance on my rv if it isn’t being driven.

Check your state’s insurance laws before removing liability coverage on your RV. While some states allow storage without any coverage, others require the owner to turn in the RV’s plates if liability coverage is removed.

If there is a loan on your RV, check with your lender before removing collision coverage.

You may want to consider holding onto your comprehensive coverage year-round, even when your RV is not in use. It can help cover fire, theft, and other non-collision damages while your RV is in storage.

If I have a loan on my RV, can I remove coverage?

You should check with your lender to make sure you maintain the required coverage on your RV.

Is roof damage or a roof leak covered?

It depends. If you have comprehensive coverage on the RV and the roof is damaged by a covered peril, like a tree falling on the roof, there is coverage. But there is no coverage for general wear and tear or lack of maintenance. Depending on the state, we offer optional Roof and Pest coverages that provide additional protection.

What’s the difference between motorhome and travel trailer insurance?

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