seniors travel card nsw login

Apply for a NSW Seniors Card or NSW Senior Savers Card

Introduction.

As a NSW permanent resident aged 60 or over, you can apply for either a NSW Seniors Card or Senior Savers Card.

Both cards are free and give you  discounts and special offers at thousands of businesses across NSW including shops, restaurants and professional services. Many interstate businesses also provide discounts on request. 

The NSW Seniors Card gives you access to the Gold Opal Card transport concessions and public transport concessions Australia-wide. The NSW Senior Savers Card does not offer this benefit.

You can apply online, in person or by phone. 

For more information on these cards, visit the Seniors Card website . 

Eligibility

You must be:

• aged 60 or over, or will be turning 60 within 3 weeks
• living in NSW
• an Australian citizen or permanent resident
• not working at all or averaging 20 hours or less a week of paid work across a 12-month period (if applying for a  NSW Seniors Card )
• averaging more than 20 hours a week of paid work across a 12-month period (if applying for a  NSW Senior Savers Card ).

Note:  If you reduce your paid employment to 20 hours a week or less (averaged over 12 months), or you retire completely, you can convert your Senior Savers Card to a Seniors Card .

What you need

• you can create one when you start your application
• an email address (to create your account)
• 2 proof of identity documents – one document must prove your Australian citizenship or permanent resident status
• your postal address details
• your date of birth.
• You don't need a MyServiceNSW Account or email address if you apply by phone.
• If you’re unable to supply proof of identity documents, call 13 77 88  for assistance.

Proof of identity

Two proof of identity documents are required. They may include:

• Australian driver licence
• Medicare card ( green card only )
• Australian passport
• Australian birth certificate
• Australian citizenship certificate
• Australian certificate of registration by descent
• Health Care Card or Seniors Health Card
• Pensioner Concession Card
• Veteran Gold Card 
• Veteran Pensioner Concession Card 
• Veteran Seniors Health Card.

How to apply

• Check you meet the eligibility requirements .
• Select the 'Apply online' button.
• Log in, or create your MyServiceNSW Account.
• Complete and submit the online form.

When your application is processed, you'll receive an email confirmation with your card number. The card will arrive by post in about 21 days.

Note: If you're unable to apply online or have questions about your application, call us on 13 77 88 .

Digital card

If you wish, you can get a digital version of the Seniors/Senior Savers Card through the Service NSW app, after you apply for your physical card. You’ll be able to use both your digital and physical card at participating businesses.

If you already have a Seniors/Senior Savers Card, you can get your digital card at anytime.

For more information, refer to Get a digital NSW Seniors Card or NSW Senior Savers Card .

• NSW Seniors Card program
• NSW Seniors Card website
• Privacy and Terms – NSW Seniors Card program
• Discount directories – NSW Seniors Card program
• Discounts and deals – NSW Seniors Card program
• Tech Savvy Seniors Program

Related transactions

• Apply for a gold senior/pensioner Opal card
• Get a digital NSW Seniors Card or NSW Senior Savers Card
• Convert a NSW Senior Savers Card to a NSW Seniors Card
• Change the details on a NSW Seniors Card or NSW Senior Savers Card
• Change of name on a NSW Seniors Card or NSW Senior Savers Card
• Cancel a NSW Seniors Card or NSW Senior Savers Card
• Replace a lost, stolen or destroyed NSW Seniors Card or NSW Senior Savers Card
• Manage your marketing preferences for the NSW Seniors Card program

Mandatory maintenance on nsw.gov.au will occur from 9pm until midnight on Sunday, 12 May 2024. During this time form submissions will be unavailable.

• MyServiceNSW
• Manage account
• Logout of MyServiceNSW

Seniors Card EXTRA e-newsletter

Seniors Card releases a Monthly e-newsletter with updates about what’s happening to keep you informed about offers, competitions, activities, and events.

Latest newsletter

Seniors card extra may 2024.

Firstly, I am excited to share that the Senior's Stories Volume 10 competition is officially open! Complete the entry form by 2 June 2024 and share your story. As the weather gets colder, please make sure to look after your health. Access the NSW Health Healthy Ageing Online Learning resources and book your flu vaccine as early as possible.

View the newsletter

Previous newsletters

Seniors card extra april 2024.

With Easter over, I hope you got your chocolates and enjoyed time with your family. A quick reminder to start thinking about your entry for Volume 10 of Seniors’ Stories. The competition will run from 21 April to 2 June, the top 100 entries will then be selected for publication.

Seniors Card EXTRA March 2024

I’m excited to announce the theme for Seniors’ Stories Volume 10 is What Made Me . The competition will run between 21 April to 2 June, with the top 100 entries published. I am looking forward to reading all your stories and encourage you to make a submission.

February 2024

Seniors Card EXTRA February 2024

As a NSW Seniors Card member, I am pleased to let you know about our exclusive free webinar to learn more about identity theft and how to protect yourself. You can also learn how to protect yourself from mosquitoes and the potential diseases they carry. This is especially important during the very hot weather we are facing this summer.

January 2024

NSW Seniors Festival Edition 1 January 2024

Book your FREE tickets to the Premier’s Gala Concerts on Tuesday 23 January at 9:00 am. The concerts bring together some of Australia’s finest artists to celebrate NSW seniors.

December 2023 

Seniors Card EXTRA December 2023

I am so excited to share volume 9 of Seniors’ Stories,  available online  or at your local library. I have loved reading your stories and encourage you to take a look as well. This year’s theme, ‘Ageing and Life Lessons’, really shines through.

November 2023 

Seniors Card EXTRA November 2023

I am pleased to announce this year’s free NSW Seniors Christmas concerts will be held in Orange, Tamworth and Wagga Wagga. The concerts are the Government's way to thank you for your valued and ongoing contributions to society. Visit the  website to find out more information and book your tickets.

October 2023 

Seniors Card EXTRA October 2023

I am excited to celebrate the role of grandparents this NSW Grandparents Day on Sunday 29 October. It is a great time to recognise the valuable contributions of older people to our families and communities and spend time with our loved ones.  

September 2023 

Seniors Card EXTRA September 2023

I am thrilled that the 2024 Seniors Festival will be held between 11 – 24 March 2024 and I encourage you to take part in any of the hundreds of activities which will be happening across NSW.

August 2023 

Seniors Card EXTRA August 2023

While the end of winter is in sight, the chilly nights and frosty mornings may still have you reaching for the thermostat. Cooler months see a 10% increase in the number of home fires, due to heaters and electric blankets.

Seniors Card EXTRA July 2023

It’s that time of the year – coldest days, end of financial year, family gatherings and community connections. We have inspiring giveaways and important information to take advantage of this month.

Seniors Card EXTRA June 2023

We are nearly halfway through the year when the winter solstice brings us the longest night of the year. We have many exciting giveaways and free webinars to keep you warm and up to date with what’s going on.

Seniors Card EXTRA May 2023

This month we have launched our new look  Seniors Card website . The new website is easier to navigate and better links in with other NSW Government services. The refreshed website features our new deals and discounts map, and will allow you to stay connected with our updates, competitions and all the activities and specials you love.

April 2023 

Seniors Card EXTRA April 2023

Almost as soon as Autumn comes around it’s time to celebrate Easter! This chocolate filled month’s issue has activities and recipes that will keep you busy. Kick-off your Easter with lots of fun activities this month with Seniors Card.

March 2023 

Seniors Card EXTRA March 2023

This month’s issue is laden with giveaways, competitions and important information, including updates on COVID vaccine boosters. The month of March is also when we celebrate Harmony Week - from Monday 20 to Sunday 26 March.

February 2023 

Seniors Card EXTRA February 2023

The start of the year is a fantastic time to take stock and make plans for the year ahead. We have lots of offerings for seniors that you may wish to take up this year. How about a free art class, or learning some tech skills? Both are highlighted in this edition of Extra!

December 2022

Seniors Card EXTRA December 2022

Merry Christmas to all you fabulous seniors out there. The end of the year means a number of important new releases are on their way. These include Seniors Stories Volume 8, the 2023 NSW Seniors Card Directory and the Legal Topics for Older People 2023 diary. 

November 2022

Seniors Card EXTRA November 2022

Before we know it, summer will be here and the new year will arrive. The end of the year means a number of important new releases are on their way. Seniors Stories Volume 8, the 2023 Seniors Card Directory and the Legal Topics for Older People 2023 diary will soon be available. 

October 2022

Seniors Card EXTRA October 2022

This month, we pay tribute to Her Majesty Queen Elizabeth II. Her Late Majesty served the Commonwealth and this State selflessly for 70 years, with wisdom and integrity.

View the newsletter

September 2022

Seniors Card EXTRA September 2022

This month, there are a range of programs and activities available for you to get involved in.

August 2022

Seniors Card EXTRA August 2022

Thanks to all of you who have added the NSW Digital Seniors Card to your Service NSW Mobile App since its launch. Over 100,000 members are now using the digital card to provide extra convenience when accessing discounts and special offers from thousands of businesses across NSW.

Seniors Card EXTRA July 2022

I want to encourage all residents of Sydney and visitors to the city to check out a new exhibition called  Remembering Australia’s War in Vietnam, 1962 – 72  that is being held at the Anzac Memorial in Hyde Park. - The Hon. Mark Coure MP, Minister for Seniors

Seniors Card EXTRA June 2022

This month brings us World Elder Abuse Day (WEAAD) on June 15. In many parts of the world, elder abuse occurs with little recognition or response. WEAAD aims to highlight the issue of ageism while celebrating the positive contributions of older people in our communities.

Seniors Card EXTRA May 2022

This month brings us Mother’s Day, where we celebrate and honour mothers, stepmothers, relatives, guardians and carers, by appreciating motherhood in all its forms. We hope all mothers and mother figures in NSW have a great time on 8 May.

Seniors Card EXTRA April 2022

This month is the launch of the NSW Digital Seniors Card after a successful trial earlier in the year. Available now to add in your Service NSW Mobile App, the Digital Card provides extra convenience and the same discounts and special offers from thousands of businesses across NSW.

Seniors Card EXTRA March 2022

This month, we will once again celebrate the NSW Seniors Festival, including the Expo and the Premier’s Gala Concerts at ICC Darling Harbour between 25 March - 3 April.

Manage your marketing preferences

This link will take you to the Service NSW website where you can sign up to receive the EXTRA e-newsletter each month in your inbox. 

• Update seniors card marketing preferences

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Pensioner Travel Vouchers

A Pensioner Travel Voucher provides free and discounted travel on NSW TrainLink Regional services to eligible pensioners and seniors within NSW.

Eligibility

If you hold a NSW or ACT Pensioner Concession Card or a  NSW Veteran Gold Card marked ‘war widow’ you are entitled to four Pensioner Travel Vouchers each calendar year for travel within regional NSW.

How to use the Pensioner Travel Voucher

You can use Pensioner Travel Vouchers for free travel on NSW TrainLink Regional services in Economy Class within regional NSW. You can use them for four one-way trips annually or two return trips annually.

To upgrade to First Class, you will only need to pay 15% of the full adult peak season fare (a minimum $10 trip fee applies).

If you require a sleeping berth, there will be an additional charge.

If your trip takes you over the NSW border, you pay 50% of the relevant Economy or First Class fare for the interstate portion of your trip.

You can catch a Sydney Trains or NSW TrainLink Intercity service to get to or from your NSW TrainLink Regional service at no extra charge as long as you book it with your NSW TrainLink Regional service.

How to book with Pensioner Travel Vouchers

If it is your first booking, you will need to register your concession card with NSW TrainLink. You only need to register your concession card once, and you can do this by calling 13 22 32 .

Once you've registered your card, you can book online anytime.

Booking online is quick, easy and secure:

• Choose a one way or return trip.
• Search for your origin, destination and choose your travel dates.
• Select your concession type eg NSW / ACT Pensioner with Travel Voucher and enter your Concession ID and Family name.
• Click ‘search’
• Select a trip that suits you, enter your details and pay with a credit or debit card.

You will receive your ticket via email. When it’s time to travel, simply present your ticket on your mobile.

You can also book over the phone by calling 13 22 32 .

Please remember to carry your concession card when you travel as the onboard crew will need to check it.

What happens when you have used all your vouchers?

NSW TrainLink keeps track of your Pensioner Travel Vouchers. You can call 13 22 32 whenever you want to check how many Pensioner Travel Vouchers you have left.

When all four have been used, you can still take advantage of other travel concessions, such as:

• $2.50 all day travel with the Country Pensioner Excursion ticket for booked NSW TrainLink Regional services
• $2.50 all day travel with the Regional Excursion Daily ticket on local buses
• Half price fares on NSW TrainLink Regional services.

Check NSW TrainLink fare rules for pensioners .

Find out more about ticket eligibility and travel concessions for holders of:

• Pensioner Concession Cards
• NSW War Widow/er Transport Concession
• Seniors Card

Victorian Pensioner Concession Card holders

Victorian Pensioner Concession Card holders are not entitled to apply for NSW Pensioner Travel Vouchers.

Under Public Transport Victoria’s new opt-in voucher program, vouchers issued from 2020 onwards are only available for off-peak journeys wholly within Victoria and not as part of an interstate journey (except for travel to Albury, Mount Gambier and Deniliquin). These off-peak travel vouchers are therefore not valid when travelling interstate on NSW TrainLink services.

Until the end of 2022, NSW TrainLink sales agents are able to accept the previous Victorian Pensioner Travel Vouchers as payment for the Victorian portion of a fare when travelling interstate on NSW TrainLink services. Please note that you will still need to pay for the NSW portion of the fare when using a Victorian Pensioner Travel Voucher.

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NSW Budget: rebates up – Regional Seniors Travel Card axed

Article published 20 september 2023.

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NSW Budget: rebates up - Regional Seniors Travel Card axed

Regional seniors travel card axed.

WITH the suspension of new applications for the Regional Seniors Travel Card on 7 July this year, it was pretty clear that the card would not survive the budget process, in its current form and maybe not at all.

The presentation of the NSW Budget yesterday confirmed this, or rather, the fine print did. Buried deep in the budget papers (Budget Paper 1, p138) the Regional Seniors Travel Card was allocated a budget of $36 million for the 2023-2024 financial year.

While $36 million is a lot of money, it’s not enough to run the Regional Seniors Travel Card for a year. In 2022–2023, when the card ran without restrictions, it cost the budget $102 million. In its first year of operation in 2021-2022, the card cost $98 million.

The NSW Government told CPSA in a letter that applications for the card had been suspended while Service NSW reviewed it. Cards in circulation were not affected. The reason for the review, the NSW Government told CPSA, was that the card was being used for purchases which had nothing to do with transport, “including tobacco and gambling products”.

Technically, this is where the card is still at. It’s under review and no new applications will be received.

However, CPSA wonders if this is a softly-softly way of axing the card.

The Regional Seniors Travel Card operates like a credit or debit card. This means that all the card management features available to credit and debit cards are available. These include the facility to record what types of purchases are made and the facility to block the card from being used to buy, let’s say, cigarettes and scratchies.

$36 million would be about one-third of the full annual cost of the card to the NSW Budget. Enough to cover purchases made using cards in circulation until they run out, mostly at some point during 2023-2024.

There might be optimists who will assume that the Regional Seniors Travel Card will be started up again in 2024–2025 as part of the 2024-2025 budget process. Their optimism is to be admired.

For all practical purposes, the Regional Seniors Transport Card has been axed, certainly for those people who became newly eligible for one, or whose old card expired on or after 7 July 2023, when applications were suspended.

The NSW Regional Seniors Travel Card has helped older people in regional, rural and remote areas of NSW to stay connected. The loss of this card will be felt keenly by regional seniors who are already struggling to make ends meet as living costs continue to climb.

Energy rebates up

While the Regional Seniors Card is all but gone, CPSA does welcome increases in NSW energy rebates. The Low-Income Household Rebate as well as the Medical Energy Rebate will go from $285 to $350. The Seniors Energy Rebate for self-funded retirees will rise from $200 to $250 and the Life Support Energy Rebate has also received a significant boost from $1,343 to $1,639.

It is currently unclear whether eligible customers living in places which have private ‘embedded’ energy networks will receive a similar increase, or how much that might be.

1,500 more social housing units

Also welcome is the NSW Government’s commitment to providing 1,500 additional social housing dwellings under the $610 million Commonwealth Social Housing Accelerator program.

This number will go nowhere near solving the social housing shortage, but it is more than has been achieved in recent years. A year ago, housing advocacy group Everybody’s Home calculated that constructing 25,000 social homes needed now would cost $12.9 billion.

The percentage of older people who own their own homes is declining and due to an undersupply of social housing, more people over 65 are experiencing housing insecurity in the private rental market.

Rates of homelessness amongst older people, particularly older women, continue to rise. Like many other advocacy organisations and charities, CPSA calls on the NSW Government to commit to resolving the housing crisis in NSW and to commit to building the social and affordable housing needed. This would also enable it to lower the eligibility age for the social housing priority list from 80 to 65.

Read CPSA’s 2023-24 NSW Budget media release here.

For more information please email our media contact at [email protected]

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