Disney Cruise Line Customer Service Getting in Touch with Disney Cruise Line by Phone, Email, and Live Chat

There are several ways to reach out to Disney Cruise Line customer service representatives, whether you need general information or have a question or concern about your reservation.

In this article, we’ll explain how you can get in touch with their team by phone, email, live chat, or through a travel agent. We also provide tips on how to have a positive customer service experience and avoid waiting on hold. Let’s get started!

About Disney Cruise Line Customer Service

Disney Cruise Line’s Customer Service staff can answer questions, help with onboard issues and bookings, assist with reservations, and offer vacation planning advice. The Customer Service staff can also provide information about Disney Cruise Line’s onboard attractions, entertainment, shopping options, and recreational activities.

Port Canaveral

Port Canaveral, FL | Image © Disney

General Contact Information for Disney Cruise Line

There are a few ways to contact customer service at Disney Cruise Line. The most direct method is to call their customer service phone number. You can also email them using the contact form on their website. If you need a quicker response, you can try the live chat feature on their website. Finally, you can always contact a Disney travel agency, who can assist you with your communication needs.

When you have a question about a Disney Cruise Line vacation, there are a few different ways to contact customer service to get the answers to your questions. The best way is by phone.

The general customer service number for Disney Cruise Line is (800) 951-3532. If you want to book a Disney cruise package, call (407) 939-7675. If you want to make restaurant reservations, call (407) 939-3463. Cast Members can assist you seven days a week from 8:00 AM to 10:00 PM EST on weekdays and 9:00 AM to 8:00 PM EST on weekends.

If you are calling from the UK, the Disney Cruise Line customer service number is 0800 171 2317. For other international callers, dial +001 (800) 951-3532.

You may also contact Disney Cruise Line customer service via the contact form on their website. While response times are slower than calling or using live chat, you’ll still be able to get the help you need by email. Plus, it’s a great way to keep a record of your communication with customer service.

When you use the contact form, include as much detail as possible about your issue. The more information you can provide, the faster and easier it will be for customer service to resolve your issue.

By Live Chat

The live chat feature is a convenient option when you need to speak to customer service at Disney Cruise Line. Located on the right side of most Disney Cruise Line’s website pages, the live chat button will connect you with a customer service representative who can help you resolve your issue quickly and efficiently. So next time you need to contact Disney Cruise Line customer service, you may want to use the live chat option.

Working with a Disney Travel Agent

When planning and booking a Disney cruise vacation, many people assume they can do it all themselves. The Internet makes it easy to figure out how much it will cost , book your stateroom, and research Disney’s new cruise ship, the Disney Wish . However, there are some definite advantages to using a travel agent, especially when it comes to customer service and onboard credit.

The Vacationeer is our recommended Disney travel agency. Their onboard credit is among the most generous around, and guests can use it towards alcohol , souvenirs, gratuity , spa treatments, and more. In addition, they have a team of experienced agents who can help you plan the perfect trip, taking into account your budget, travel dates, and preferred activities. So if you’re feeling overwhelmed by the prospect of planning your first Disney cruise yourself or need assistance choosing the best stateroom or itinerary , be sure to contact The Vacationeer . You’ll be glad you did! (By the way, it’s totally free!).

What is Disney Cruise Line’s phone number?

For general information, Disney Cruise Line’s phone number is (800) 951-3532 . You can also book vacation packages by calling (407) 939-7675 or make dining reservations by calling (407) 939-3463 . If you are overseas, you can reach Disney Cruise Line at 0800 171 2317 (United Kingdom) or +001 (800) 951-3532 (International). Guests under the age of 18 require parental or guardian permission to call.

What are the hours for Disney Cruise Line’s customer service?

Guests can contact a Disney Cruise Line customer service representative by calling 1-800-951-3532. The customer service hotline is available Monday through Friday from 8:00 AM to 10:00 PM ET and Saturday and Sunday from 9:00 AM to 8:00 PM ET .

Customer service hours for Disney Cruise Line are as follows:

  • Monday: 8 AM to 10 PM ET
  • Tuesday: 8 AM to 10 PM ET
  • Wednesday: 8 AM to 10 PM ET
  • Thursday: 8 AM to 10 PM ET
  • Friday: 8 AM to 10 PM ET
  • Saturday: 9 AM to 8 PM ET
  • Sunday: 9 AM to 8 PM ET

When is the best time to call Disney Cruise Line customer service?

The best time to call Disney Cruise Line’s customer service number is in the morning or at night when the call volume is lower. You should also call Disney on the weekdays since weekends tend to be busier. You can reach customer service from 8:00 AM – 10:00 PM EST on weekdays and from 9:00 AM to 8:00 PM EST on weekends.

In case talking to customer service over the phone isn’t your thing – and you still need to book your cruise – we recommend working with an Authorized Disney Vacation Planner at The Vacationeer . Their team of professionals will take care of all your bookings and arrangements so you won’t have to worry about anything. Plus, you will receive onboard credit as a booking bonus that you can apply to your stateroom account. You’ll feel like you’re getting free money!

Disney Wish at Port Canaveral | Image © Disney

Disney Wish at Port Canaveral, FL | Image © Disney

How do I send an email to Disney Cruise Line?

Disney Cruise Line doesn’t list an email address for its customer service department. Instead, send them an email through the following contact form:

https://disneycruise.disney.go.com/help/email/

Listed below are some additional DCL email addresses, mailing addresses, and phone numbers you might find helpful:

For Media Inquiries:

  • Public Relations (For consumer travel reporters): [email protected] (or call 407-566-3687).
  • Media Relations (For business reporters): call 407-566-3648.
  • Travel trade media inquiries: call 407-566-6782.
  • Guidelines for travel guides:  DCLnews.com/Guidelines-for-Travel-Guides

For Community Relations, Environment & Conservation, and Donation Inquiries

  • Disney Cruise Line Public Affairs: call 407-566-3648
  • Disney Worldwide Conservation: [email protected]
  • For donation inquiries: DisneyCruiseLinePublicAffairs.com/Requests-for-Donations
  • For wish-granting inquiries: https://dclnews.com/2006/05/01/wish-granting/

  For Advertising, Sponsorship, and Promotional Inquiries

  • Media Strategy and Planning: call 407-566-3687.
  • For Travel Agent Inquiries: call 800-939-8265 (US).
  • For International Inquiries: [email protected]
  • Job Opportunities at Disney Cruise Line: www.DCLJobs.com.

For Guests with Disabilities (Special Services)

  • Pre-Cruise: [email protected] or call 407-566-3602 (TTY: 407-566-7455).
  • At the Terminal: When checking in at Disney Cruise Line, ask for the Supervisor.
  • Post-Cruise: [email protected]
  • Mailing Address: Disney Cruise Line Special Services PO Box 10210 Lake Buena Vista, FL 32830-0210

Does Disney Cruise Line have a live chat feature?

You’ll be glad to know that Disney Cruise Line offers a live chat feature on its website. This means that you can get answers to your questions in real time without having to wait on hold or for a response by email.

The chat feature is available on Disney Cruise Line’s website (via the “Live Chat” button on the right side of your screen), so you can easily find it when needed. And because it’s staffed by Disney customer service representatives, you can be confident that you’re getting accurate information. Of course, if you prefer, you can always call customer service or have a Disney travel agent handle it for you. But for quick questions, the live chat feature is a great option.

Live chat is typically available Monday-Friday between 8 AM and 10 PM Eastern Standard Time and Saturdays and Sundays between 9 AM and 8 PM.

DCL Juneau, Alaska

Disney Wonder in port at Juneau, AK | Image © Disney

Social Media for Disney Cruise Line’s Customer Service

Social media is another way to connect with the customer service department at Disney Cruise Line. Here are the social media pages for Disney Cruise Line:

  • Facebook : Disney Cruise Line’s Facebook page
  • Twitter : Disney Cruise Line’s Twitter page
  • Instagram : Disney Cruise Line’s Instagram page
  • TikTok : Disney Cruise Line’s TikTok page
  • YouTube : Disney Cruise Line’s YouTube channel

Note : Social media is fine for general inquiries, but you shouldn’t expect a quick response. We recommend contacting your Disney travel agent or Disney Cruise Line help line whenever you need assistance.

What can I expect from Disney Cruise Line guest services?

If you’re considering a Disney cruise, you may wonder what to expect from the company’s customer service. In general, Disney Cruise Line offers excellent customer service. The company’s employees, known as Cast Members, are knowledgeable and friendly, and they go out of their way to ensure guests have a wonderful experience. However, there are a few downsides to Disney’s customer service.

It can often take a long time to get through to a DCL customer service representative on the phone. Another downside is that you will likely speak with a different representative each time you call or conduct a live chat.

If you still need to book your cruise, working with a Disney travel agent is the best course of action. They can handle all your problems for you and ensure you have a magical experience. You will also receive onboard credit as a booking bonus when you use a travel agent like The Vacationeer . They can also help you choose the best Disney Cruise ship for your vacation, share ways to save money , provide Castaway Cay tips , and much more. The best part is that their services are free!

What’s the best way to talk with a live person at Disney Cruise Line?

There are several ways to chat with a live person at Disney Cruise Line. The first is to call one of their customer service numbers. The general number is (800) 951-3532, but there are also specific numbers for vacation package bookings (407) 939-7675 and dining reservations (407) 939-3463. Another option is to live chat on the DCL website. There is a chat box on the right side of the web pages. Finally, you can speak with a Disney travel agent if you still need to book your cruise. Disney travel agents can help with all aspects of planning your trip, including booking your cruise and making dining and land reservations. Our recommendation is to work only with the best Disney travel agents, particularly those at The Vacationeer .

DCL Castaway Cay

One of many photo spots around Disney's Castaway Cay

How do I complain to Disney Cruise Line?

If you’re unhappy with something on your Disney Cruise, the best way to complain to Disney Cruise Line is by calling customer service at (800) 951-3532 . You may also try emailing [email protected] if you’d rather type your concerns.

Talking to someone on the phone is usually more efficient than emailing or live chatting. The customer service representative will be able to help you resolve your issue or transfer you to someone who can. In some cases, they may offer you a refund or credit for future travel. So if you’re not satisfied with your Disney Cruise experience, feel free to call them (or talk to a Crew Member on board the Disney cruise ship).

What is Disney Cruise Line’s address?

If you have a question or concern about Disney Cruise Line, it’s best to try the customer service number (800) 951-3532 first, followed by an email or live chat. There may be times, however, when you must send DCL some business mail.

The corporate headquarters mailing address is Disney Cruise Line, 200 Celebration Pl, Kissimmee, FL 34747, and its corporate phone number is (407) 566-3500.

If you cannot resolve your issue through regular customer service, you can try reaching out to the corporate office. Getting in contact with Disney Cruise Line’s corporate office may be difficult since they are a large company. Remember that it may take some time to get a response, so be patient. In the meantime, you can also look for answers on the Disney Cruise Line website or try speaking with a manager on the phone.

How do I talk to someone about Disney Cruises?

When it comes to planning a Disney cruise, there are a few different options for getting in touch with a customer service representative. The first option is to call the Disney Cruise Line at 800-951-3532. You can also email them or use the live chat function on their website. If you need more personalized assistance, we recommend working with a travel agency like The Vacationeer . They specialize in Disney Cruises and can help you with every step of the planning and booking process.

Who should I contact for Disney Cruise Line group sales?

There are currently no group rates or discounts available for large parties traveling together on Disney Cruise Line. However, you can still contact The Vacationeer for onboard credit discounts.

How do I get a refund from Disney Cruise Line?

If you need a refund from Disney Cruise, the first step is to call customer service at 800-951-3532 . You can also email or live chat with customer service.

When you contact customer service, be sure to have your booking information ready. Once you’ve been in touch with customer service, they will review your case and let you know if you’re eligible for a refund.

What number do I call to cancel my Disney Cruise?

Many people dream of taking a Disney Cruise, but sometimes circumstances change, and it becomes necessary to cancel. If you need to cancel your Disney cruise, call (800) 951-3532 as soon as possible . Cancellation fees may apply, so you must have all the information about your reservation ready when you call. The customer service representative will be able to tell you about your refund (if you are eligible). They will also provide information about how to reschedule or book a new cruise if you decide that is something you would like to do.

Does Disney Cruise Line have 24-hour customer service?

Disney Cruise Line’s customer service hotline is available seven days a week, but not 24 hours . Cast Members can help you Monday through Friday from 8:00 AM to 10:00 PM Eastern Time and Saturday and Sunday from 9:00 AM to 8:00 PM Eastern Time. If you have an issue or question outside of those times, you can also check the Disney Cruise Line website for answers to common questions.

Who should I contact at Disney Cruise Line if I have food allergies?

Contact Disney Cruise Line’s Special Services department if you have any dietary issues (food allergies, vegan, or other special requests). They will be able to help you with your specific needs and ensure that you have an enjoyable and safe cruise.

Before your cruise, you can fill out a Special Services form to help the staff prepare for your arrival. During your cruise, you can also visit the dining staff, who will happily accommodate your needs. With some planning, you can be sure that your dietary issues will not ruin your dream vacation.

Are you ready to book your Disney Cruise Line Vacation?

A Disney cruise is a great way to see the world and visit amazing places, all while enjoying the company of your favorite Disney characters. When you book a Disney cruise with The Vacationeer , you can take advantage of up to $1,000 in free onboard credit and the best available pricing on your trip. The Vacationeer will also provide expert planning advice and assistance so that you can make the most of your time onboard. In addition, they will keep checking prices and credit you if they go down, ensuring that you get the best deal possible on your dream vacation. So why wait? Contact The Vacationeer today and let them help you plan the perfect Disney cruise.

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Disney Cruise Advice: Tips & Tricks Onboard the Ship

LAST UPDATE: 2/14/24

On this page we have collected some useful Disney Cruise advice, tips, and tricks that can help you save time and have more fun while you are on a Disney Cruise. Read the advice below and you’ll have a much better idea what to expect, even if you’ve never been on a cruise before!

Thanks to Marjorie Treger and to MouseSavers.com readers Jeff Evernham and Aileen B, who contributed some great tips.

Disney Cruise Advice & Important Things to Know

Embarkation, first-day bag packing list, staterooms and what’s in them, knowing what’s going on & planning your day, oceaneer club and oceaneer lab, edge and vibe, port days/shore excursions, useful things to pack, things you don’t need to (or should not) pack, disney cruise wear, phone and internet.

  • Spa: Treatments, Products & Fitness Center

Disembarkation

Additional tips & tricks, trip reports.

Other useful Disney Cruise information pages:

  • For discounts and tips on saving money on the cruise itself , visit our Disney Cruise Discount page.
  • For tips and tricks that will help you plan your cruise , visit the Planning Tips & Tricks for Disney Cruises page.
  • For advice that will help you with excursions, tours and activities  while in port, visit the Tips & Discounts for Port Excursions page.

“Embarkation” means getting on the ship for the first time during your cruise; “disembarkation” or “debarkation” means getting off the ship at the end of your cruise.

“Port” is the left side of the ship as you face forward; “starboard” is the right side as you face forward. “Forward” is obvious; “aft” is the rear of the ship.

Cruise lines are required to ensure that every passenger knows the safety procedures and has been physically shown where they need to muster in case of emergency. A mandatory muster drill is held in the afternoon of embarkation day, usually around 4:00 pm. Everyone must attend in order to learn the location of your lifeboat station and other safety information. The drill takes 20 minutes or less and you do not have to bring your life jacket with you.

Make sure you turn off the cellular service on your phone while you’re at sea, so you don’t end up paying through the nose for “cellular at sea” service . There is a Disney Cruise Navigator app that you can use on most iPhones and Android phones without needing to pay for internet access. The Navigator app includes activity schedules and menus, and has a kind of text message feature that seems to work much better these days. We found that notifications were showing up quickly when people messaged using the app (our experience was with iPhone, we don’t know how well Android works).

“Cay” is pronounced “key” by locals – so unless you want to sound like a novice, remember this for Castaway Cay (Disney’s private island).

Disney asks you to select a P ort Arrival Time (PAT) when you do online check-in prior to your cruise. This arrival time was not rigidly enforced in the past, but lately, Disney has been enforcing people’s PATs pretty closely, especially during the early part of the boarding process. If you get to the terminal before 12:30, you will probably not be let in to the terminal until your time arrives. After 12:30 or so, Disney seems to just let people into the terminal as long as the check-in line isn’t completely full.

Bottom line: if you want to get on the ship as early as possible, definitely be ready to check in online on the morning your check-in opens! See below for when you can check in online:

  • If you are staying at an official Walt Disney World resort or at Hyatt Regency Orlando International Airport the night before your cruise, AND you booked that hotel as a package with the cruise, AND you are using Disney’s bus service to the port, your port arrival time is less important, and you may not even see an option to select one when you check in. From a Disney hotel, they’re going to assign you a bus, and generally you’ll just get there when you get there and the terminal staff will be ready to process and embark that whole busload of passengers. If you’re staying at the Hyatt, there will be multiple buses and you can take the first bus they’ll let you on. In either case, it’s rare to experience much wait no matter what your port arrival time is. But if you are offered the option to pick a port arrival time at checkin, pick the earliest reasonable time, just to be on the safe side. It can’t hurt, and it might save you some waiting.
  • If you are staying in a concierge level stateroom or suite , you can check in and receive your port arrival time 40 days before embarkation day. That said, your shore-side concierge will likely offer to check you in on the first day you’re eligible, so effectively you can just let them handle it and they should get you the earliest arrival time (unless they know you won’t be arriving that early).
  • If you are a Pearl member of the Castaway Club (25+ previous Disney cruises), you can check in and receive your port arrival time 40 days before embarkation day. 
  • If you are a Platinum member of the Castaway Club (10-24 previous Disney cruises), you can check in and receive your port arrival time 38 days before embarkation day.
  • If you are a Gold member of the Castaway Club (5-9 previous Disney cruises), you can check in and receive your port arrival time 35 days before embarkation day.
  • If you are a Silver member of the Castaway Club (1-4 previous Disney cruises), you can check in and receive your port arrival time 33 days before embarkation day.
  • If you have never before taken a Disney cruise, you can check in and receive your port arrival time 30 days before embarkation day.

When you arrive at Port Canaveral, you’ll hand off your bags to the dock workers. Tipping is theoretically optional, but it’s customary to tip them at least $1-$2 per bag, and we tend to tip on the high side for very helpful or friendly porters. Keep your carry-on/day bag with you. Get in line to go through check-in (during which time you’ll show your port arrival document several times), then get in line to go through security (you go through a metal detector and your carry-ons go through an x-ray).

The first people who will get on the ship are Group 1, which will usually be concierge level guests. Shortly after noon, announcements will be made for general boarding by group number. You’ll present your port arrival document as you board, have a family photo taken (or bypass the photo and get on the ship that much faster), and then your family will be announced as you arrive in the atrium of the ship. After that, the ship is yours!

Most people will head straight to lunch, and if you’re hungry, that’s a great idea. If you’ve brought your swimsuits in your day bag, this is a perfect time to enjoy the pool (or AquaDuck on the Dream or Fantasy and AquaMouse on the Wish), because the ship is still relatively empty and a lot of people will not have thought ahead. If you still need to make spa appointments, change your dinner rotation, sign up for shore excursions, book Palo, Remy or Enchanté, or book any specialty character meals or tea parties, now is the time to do that. You can also get your kids’ wristbands for the kids club. If it’s your first time on the ship, this is a good time to get a map and wander around familiarizing yourself with everything.

If you are a concierge level guest, there is a special concierge embarkation lunch, or you can go to the concierge lounge, where you can relax and enjoy a snack. You’ll be personally assisted with any bookings or changes you’d like to make (dining rotations, spa appointments, etc.)

At about 1:30-2:00, your room should be ready. Your bags will be delivered at some point in the afternoon (up until about 6:00 pm).

On the embarkation day, you won’t get access to your room until 1:30-2:00 pm, and you may not get all of your luggage until 6:00 pm (or occasionally even later), so its recommended you carry a bag that contains everything you’ll need between boarding the ship and dinner. If you want to swim or ride the AquaDuck or AquaMouse, for example, you will need all your swim stuff.

Here’s our checklist for packing our day bag. Some people like to use a rolling carry-on, but we prefer a small duffel. It’s your call; whatever you feel comfortable lugging around for an hour or two. You can also pack a small backpack for everyone to spread out the load.

  • Flip-flops or water shoes (the deck can get hot )
  • Reading material, iPad, videogames or other entertainment
  • Camera, if you aren’t using your phone
  • Medications you might need between noon and dinnertime
  • Change of clothes for dinner, if what you wear to board the ship isn’t reasonable (though it almost certainly is fine, as long as it’s not a swimsuit).

The TV in your stateroom offers limited live TV programming, but a pretty extensive selection of Disney-owned movie and TV content. There is the Disney Channel, ABC and ESPN, all owned by Disney, plus some 24-hour news channels (MSNBC & Fox) and a small selection of basic cable channels. You can watch a huge variety of Disney movies and a few other family-friendly titles “on demand” (no extra charge).

Disney no longer provides the cordless Wave Phones; if you need to contact other members of your party, you are expected to use the Disney Navigator app on your phone. If you don’t have a compatible phone or don’t want to carry your phone, you have to fall back on the tried and true “let’s meet in XXX at YYY” or put a magnetic white board on your room door to exchange messages. Note that the kids club staff will only be able to contact you via the Navigator app, so if you don’t carry it around, you can’t be informed of issues with your kids.

Fire codes prevent cruise ships from having irons in staterooms, but irons are available for your use in the laundry rooms. Speaking of laundry, you can charge the cost of self-service laundry to your room key by swiping it through the readers on the washers and dryers.

Inside staterooms have no window (except the “ secret porthole ” rooms on the Wonder and Magic that are classified as inside but have an obstructed porthole). Inside staterooms on the Dream and Fantasy ships do have the “virtual porthole” that provides some light. It can be turned off with a switch by the bed. Bear in mind that on the Wonder, Magic and Wish (or on the Dream and Fantasy with the virtual porthole turned off), inside staterooms have no external light coming in to wake you up in the morning or give you a sense of what time it is. So if you’re anxious to get up and go in the morning, make sure you set an alarm or request a wake-up call.

A portable hair dryer can be found in a bag in the bathroom or in a desk drawer (call Guest Services if you can’t find it). It must be plugged into a European (220V) outlet at the desk. If you happen to be in a stateroom that also has a built-in hair dryer in the bathroom attached to the wall, we recommend leaving it alone; they don’t work well. Use the one in the drawer.

There is no longer a paper Navigator schedule given out in your stateroom, or even available from the front desk. You can only get the activity schedule via your phone or via the TV.

You can download the Navigator app for Apple or Android devices before you arrive at the embarkation port and then, once onboard, connect to the ship’s Wi-Fi network—complimentary for app use only. Downloading the app does not enable general-purpose internet access – you have to pay extra for that. In addition to giving you the ship’s daily schedule, the app has some information that isn’t in the paper Navigator, including menus for the various restaurants and some other useful tidbits. 

The Navigator app also has the all-aboard time and the local number of the ship’s agent, who is your contact if you have an emergency or are running late and might miss the ship (or have missed the ship). It’s not a bad idea to write those things down on a separate piece of paper to carry with you when you’re in port, just in case you lose your phone or the Navigator app gets flaky. If you have an emergency and don’t have your phone or the info on paper, you can call the port and ask them who the port agent is for your ship, and then call Disney’s port agent to let them know what’s happening.

The Navigator app now has a FREE text messaging feature. The messaging feature is available on all five ships. You do not need to buy a data plan to send messages to other people in your party, assuming they also have a device that can run the app. We didn’t really use it much in previous years because there could be 20-30 minutes between sending and message and the recipient getting a notification on their phone, but on our most recent cruise everything worked fine. Also, if you get the newer internet service that you can leave on all the time (currently available on the Wish, Magic, Dream and Fantasy) it will work with iMessage, WhatsApp and other messengers, and it will work with SMS text messaging if everyone’s phone has Wi-Fi cellular enabled.

Onboard Entertainment & Activities Tips

If you’re curious to know what movies will be shown on your sailing before you get on the ship, call  Disney Cruise customer service (800) 951-3532 about two weeks before your cruise and ask.

Want to ride the AquaDuck water coaster on the Dream or Fantasy or the AquaMouse on the Wish? MouseSavers.com reader Bill V has this tip: “If you enjoy the AquaDuck during the day, find an EVENING to ride it as well! Riding it at night, with the red-and-white lights strobing around the tube at each of the supports, is a completely different experience than the daytime, not to be missed! Also, the lines are truly non-existent if you go during dinner or show times, far shorter than even the times when most passengers are ashore when the ship is docked–my daughter rode it one evening over a dozen times in less than 90 minutes, usually walking on with no line whatsoever.” (This advice would apply to the AquaMouse on the Wish as well.)

Some special activities require advance sign-up at Guest Services. For instance, “Tea with Wendy,” (or “Tea with Alice” or some other character) is sometimes offered on some 7-night cruises, but has limited seating, and on cruises near Christmas, there is a build-your-own-gingerbread house activity, but they have a limited number of kits available. Check for those activities (they’ll generally be listed in the Navigator app) and sign up as soon as you can. Certain popular character meetings are also now requiring advance sign-up, usually on the first day.

Theater snacks : the theaters where the movies and shows are presented have concession stands selling expensive goodies such as canned sodas, bagged popcorn and candy, which can be charged to your room key. If you want to keep costs down, go up on the pool deck to the self-serve beverage station and get FREE sodas (or lemonade, tea, etc.) to bring into the show with you. You can also usually get FREE cookies from one of the counter-service locations on the pool deck and bring those along (or order cookies from room service, for only the cost of a tip). Concierge level guests on the Dream and Fantasy can get snacks, including cans of soda and sometimes popcorn, from the lounge. The snack bar at the theater has a refillable popcorn bucket that can be refilled for the rest of your cruise at a much cheaper price, so if you like popcorn, it’s a good idea to get one at the beginning of the cruise. Some people have brought popcorn buckets from previous cruises or from Walt Disney World and had them refilled, though that may or may not be official policy.

Embarkation Day

Once you’re onboard on embarkation day, you can eat lunch in one of three locations (or the concierge lunch if you’re in a concierge stateroom): the buffet, the pool deck food outlets (burgers, pizza, etc.) or a dining room (on the Magic, the primary lunch dining room is Lumiere’s; on the Wonder, it’s Triton’s; on the Dream and Fantasy, it’s Enchanted Garden; on the Wish, it’s been 1923 or Arendelle). The primary dining room lunch is a la carte with a normal lunch menu similar to the menu served on sea days. It has a tendency to fill up pretty quickly, so if you want to eat there, get on the ship as early as possible. There is also a lunch just for concierge guests in a different dining room.

Note that if you head for the inside dining room, you will encounter multiple crew members who will try to herd you to the buffet, which can handle more people. Just tell them you’d prefer the interior dining room. 

Breakfast and Lunch

During the cruise, there are usually two or three breakfast and lunch locations with different hours (check the Navigator app for hours). You can choose from one or more full-service restaurants with open seating (just show up when you want during opening hours, and they’ll seat you), or eat at the buffet.

Dinner Rotations

Your dinner arrangements — meaning your restaurant rotation schedule, and whether you have the early or late seating for dinner — are assigned before you embark on the cruise. You can find your restaurant rotation by checking the “My Plans” section of the Navigator app. It will also show your table number and seating time, as well as the recommended dress code and menu. If you have trouble using the app, Guest Services or any of the dining locations can help you get that information. 

If you want to change your seating or your restaurant rotation, do that as soon as you embark. The location on the ship where changes can be made will be listed in the Navigator app, or just go to Guest Services and they can point you in the right direction.

If you go to your assigned restaurant for dinner each night, your servers will be the same for every night of your cruise. On longer cruises they’ll get to know you, and may even have your “usual” beverage waiting for you at your table. If you are served something you don’t like, tell the servers and they’ll bring you something else. And if you want to indulge, they’ll be happy to bring you two desserts (or two appetizers, or even two entrees)! In true Disney style, if you have a special event you are celebrating, make sure your servers know. You will get appropriate special treatment (usually a special dessert, and perhaps some singing).

We recommend not rushing to dinner. If you show up five minutes or so after they begin seating you’ll walk right in. If you show up early you’ll just have to wait in line! Don’t wait too long, though: in order to get everyone served in a timely manner, each server really needs to get all the orders from all their tables at once. If you come too late, it throws off their timing, necessitating multiple extra trips to the kitchen and long delays for everyone. Also, if you won’t be at the regular rotation dinner one night, it’s helpful to tell your server or head server in advance, so they won’t wait for you to arrive to start service for the other tables.

We also recommend having the Navigator app open to your dinner reservation and table number the first time you arrive at each restaurant, so you can be seated more easily. But if you remember your table number, you can just tell the servers.  

Each restaurant has a “special” menu that is only offered at that restaurant, which will be used on one of the nights you visit each restaurant (the same night as the show, if there is one for that restaurant). On the other nights, you’ll get “standard” menus that are the same at all three restaurants (they change every night, but each of the three restaurants gets the same menu). 

Dinner Shows

The following restaurants have special shows and menus on one night of your cruise . These shows are one of the unique entertainment experiences on a Disney cruise, so try to see them if you can! Ask at Guest Services or ask your server which night it will be for your rotation. Move your Palo, Remy or Enchante reservations or change your dinner rotation if you have to. 

  • Animator’s Palate (Magic, Wonder, Dream, Fantasy) — On the Magic & Wonder, this show allows everyone in the family to design a character and see it animated. It’s pretty neat! On the Dream & Fantasy, the show involves interacting with an animated character (Crush the sea turtle from Finding Nemo). On longer (7+ night) cruises on the Dream & Fantasy, they may also do a version of the “draw your own animated character” show on the second night you visit Animator’s Palate.
  • Tiana’s Place (Wonder) — A rollicking dinner show with the characters and songs from The Princess & The Frog.
  • Rapunzel’s Royal Table (Magic) — A fun musical show with characters and songs from Tangled.
  • Arendelle: A Frozen Dining Adventure (Wish) — An elaborate show where you’re a guest at an engagement party for Anna and Kristoff, hosted by Wandering Oaken. Enjoy songs and characters from the two Frozen movies.
  • Worlds of Marvel (Wish) — A loud action spectacle involving Ant-Man and the Wasp (and some guest Marvel characters) takes place during dinner. Most of the action is ostensibly taking place elsewhere on the ship (you watch it on screens on the walls of the restaurant), but live-action Ant-Man and the Wasp appear near the end to wave at diners.

Premium Restaurants

If you enjoy fine dining, we definitely recommend making a reservation for Palo, Remy or Enchanté, particularly on a 4-night or longer cruise. There is a small extra cost (larger for Remy and Enchanté) but it is well worth it for the cuisine, the atmosphere, and the opportunity to enjoy a nice dinner without the kids. The Remy and Enchanté dinners are especially elaborate, and are similar to meals that cost much more at Michelin starred restaurants or Victoria & Albert’s at Walt Disney World. Palo can be found on all five Disney ships, though the menu is slightly different (and more steakhouse-oriented) on the Wish. Remy is only on the Dream and Fantasy, and Enchanté is only on the Wish.

Alternatively, consider booking the Palo, Enchanté or Remy brunch (offered usually only once or twice on most cruises). We find the premium brunches particularly fabulous and might even prefer them to dinner in Palo.

Palo, Remy and Enchanté are very popular, so book them as early as you can . If you’re not able to get a reservation in advance, check the Navigator app or ask a crew member to find the location where you can go and request a reservation onboard.

If you want to skip one of the regular rotation restaurants in order to dine in Palo, Remy or Enchanté, our suggestion is to call Disney to find out the dining rotations for your cruise and pick a night that is the second visit to a restaurant, since the first night is very likely to be that restaurant’s special menu (and will have a show, if there is a show at that restaurant). For example, if your rotation is “Enchanted Garden, Rapunzel’s Table, Rapunzel’s Table, Animator’s Palate”, pick the third night, since it is the most likely to be a “standard” menu.

Keep in mind that the dinner rotations and timing of Animator’s Palate, Tiana’s, Rapunzel’s, Marvel or Arendelle shows are subject to change, and in our experience the folks at the Disney call center don’t always have accurate information about when the show will happen. The people actually on the ship know, so if you want to be sure your premium dining doesn’t happen on a dinner show night, go to Guest Services or the dining reservation location listed in the Navigator app on the first day of your cruise and ask. If there’s a conflict, they can either reschedule your premium dinner or put you on a different main dining rotation.

Alternate Dining Options

There are always plenty of options for food: check the Navigator app to know which restaurants are open at what times.

In the past, Disney has opened up the buffet area (Cabanas or Marceline Market) for dinner on most nights of the cruise (usually all but the first night), but as a table-service venue, not a buffet. There’s no specific time, you just show up and choose from a limited menu that includes some of the same foods served in the main dining rooms (but without all the hoopla). Of late they haven’t been doing it, but all indications are that this is a temporary post-pandemic measure because of logistics issues, so it could restart any time. If you’d prefer a quieter dinner at your own dining time, ask if it’s an option on your cruise.

There are fast-food locations up on the pool deck, serving kid-friendly fast food. We think the burgers and other sandwiches on a bun are edible, and the mini-wraps are quite good. The pizza is not a highlight – the toppings are fine, but the crust is sub-par, except on the Wish, where it is pretty good. The Wish also has a barbeque window, and a Mexican food window with choose-your-own ingredient bowls, tacos and burritos (think Chipotle), and both of those options are quite good. The fruit is fruit; nothing wrong with it. The soft-serve ice cream is not very creamy, but it makes a nice snack on a hot day, and they usually rotate in some unusual flavors like mango or strawberry over the course of the cruise.

On most ships, there are some small snacks available most of the day. In the adult coffee bar, there have generally been free mini-desserts available during the day, and little antipasto nibbles during the evening, but we didn’t see them on the Wish. In the adult lounge area on the lower decks, there is usually a (small) hot snack buffet available for part of the evening, either in the pub or the hallway between the various lounges. Usually there’s something like a build-your-own nacho bar, plus some sort of hot savory like pigs in a blanket or egg rolls. Again, this little mini-buffet has not been present on the Wish. In the pub on each ship, there are about 4-6 extra-cost hot snacks & entrees you can order. Typically at least one of the pool deck food stations will be open until midnight, usually pizza. From midnight until breakfast time (6:30 or so) room service is the only food option.

On Alaska cruises, there have usually been some snacks on the front of the ship on the pool deck on the glacier-viewing day , including hot soup in small bread bowls, cookies and hot cocoa. They also usually do a special barbecue lunch that day on the deck behind the buffet, typically sausage, fish, and steak. Sometimes they have been known to serve elk or another Alaska specialty. Make sure you go out to the deck to check it out; we met many people who had no idea the cookout was happening and just ate regular buffet food instead of the fresh-grilled options just a few steps away.

Concierge guests have access to snacks and beverages (bottled water, soft drinks, coffee drinks) in the concierge lounge.

Kids’ Meals

There are kid’s menu options at all the table-service meals , but children are not limited to eating from those menus. Your servers will bring your kids whatever they want, including full adult appetizers, meals and desserts, and in fact if there’s something on the ship they can get or make, they’ll usually try to accommodate you even if it’s not on the menu. In other words, if all your kids want is french fries, that’s not a problem, assuming you’re OK with it.

It’s worth noting that asking your server to bring you something from another restaurant is not a trivial undertaking . They will almost certainly do it, because they really want guests to be happy, but don’t spring a request on them unless you really can’t find anything else for your kids to eat. And if possible, let the service staff know early if your child has specific food issues. If they know in advance that your child will only eat french fries and chicken fingers, they can have those ready each night.

If you have kids in the Oceaneer Club, they will be offered lunch and dinner if they are in the Club at the appropriate time. There are not usually a lot of choices, but what they’ll offer is going to be pretty simple and kid-friendly, like chicken nuggets and apple slices.

Two key things to be aware of: one, they usually don’t serve the kids dinner on the first night of the cruise (the day of embarkation). So if you have Palo or Remy reservations for that night, you’ll need to feed your kids yourself. Fortunately that’s easy: all you have to do is get food for the kids before or after your reservation from one of the fast-food restaurants on the pool deck. Two: be aware of when the kids are served. Meal times may be too early for your liking if you leave your kids in the Club.

Also, keep in mind that the Disney crew members will not make your kids sit down to eat. They will make sure every child is informed that food is being served, but they can’t and won’t make your children stop playing to eat, and there is one opportunity to eat for each mealtime. There are no snacks served in the club between meal times. It’s a good idea when you pick up your kids to check if they ate and if they are hungry.

Dine and Play Program

Please note : The Dine and Play program is temporarily suspended, but may return at any time. Ask about it onboard if you’re interested.

The Dine and Play program allows children to get their meals quicker and adults to check in a child for Youth Activities without leaving the dining room. The Dine and Play program is offered for families assigned to second dining, and is open to children ages 3-12. 

Here’s how it works: You arrive in the dining room and inform the server that your child would like to participate in Dine and Play. The dining room team brings the child’s meal first while serving the adults at a more leisurely pace.

About 45 minutes after seating begins, Youth Activities Counselors arrive in the dining room and sign in the child to Disney’s Oceaneer Club, eliminating the need for you to escort the child to Deck 5.

Adults are then able to enjoy the full dining experience with the knowledge that their children are having a great time in a safe, fun and comfortable environment.

Alternative approach: You can ask your server to feed the kids as fast as possible, and then have an adult walk them over to the kids club and check them in. It only takes a few minutes to get to the club and back. Some parents have told us their kids prefer this method over using Dine & Play, as you can get the kids to the club whenever they’re ready and there’s less waiting around.

Room Service

Room service is not a strong suit on Disney Cruise Line. The food, in our experience, is merely adequate. It is free (though a tip is welcomed) and convenient, though. Selection is mostly very basic and very middle-American: sandwiches, basic soups, chicken wings, a few salads, a cheese plate, burger, pizza or topped flatbreads. 

If the buffet or top deck restaurants are open, we suggest sending someone to the buffet or top deck instead of ordering room service . The selection in the buffet is much better and the food better prepared. The top deck restaurants have a more limited selection, but sending someone to the top deck for food has always resulted in hotter, fresher food when we’ve done it. That said, if you’re worn out, or come back really late from a port excursion, it’s nice to know they will bring you food any time.

Mickey bars (Mickey head shaped ice cream bars) and Smuckers Uncrustables (packaged peanut butter & jelly sandwiches) are not on the menu, but have usually been available on request.

Special orders are limited , but if you want something simple that is not on the menu, but is made with components used in items that are on the menu, such as a grilled cheese sandwich, plain salad without dressing, plain hamburger patty with no bun or just an order of french fries, they will usually make that for you on request.

Room service breakfast in the regular staterooms is a very basic Continental offering of various baked goods, cereal, milk, hot drinks and juice. There is nothing hot and no real protein, so if you like eggs and bacon in the morning, head for the buffet or whichever dining room is serving breakfast (it’s listed in the Disney Cruise Navigator app). We do sometimes use room service to get coffee delivered in the morning. Though lately we just have them deliver hot water, because we prefer the Starbucks Via packets to the ship’s reconstituted coffee product.

Guests in concierge staterooms and suites can order dinner from the rotation restaurants during regular dinner hours . Ask your concierge staff for a menu. All courses of your meal are brought at once, which doesn’t do good things for the quality of the meal, but it’s still better than the regular room service offerings. Concierge level guests can order hot breakfasts in their suites and staterooms during the cruise.

Many common beverages (including sodas) are available FREE most of the time , but there are situations where you could be charged for them. Here are the basic rules:

  • The self-service drink station on the pool deck offers milk , juice , tea (hot or iced) , coffee, hot cocoa , lemonade, plain water and fountain sodas  at no extra charge 24 hours a day.
  • The dining rooms (including Palo, Remy and Enchanté) offer milk , juice , tea (hot or iced) , coffee , hot cocoa ,  lemonade, plain water and fountain sodas  at no extra charge with meals. All other drinks can be ordered, but cost money.
  • Castaway Cay offers milk , juice , tea (iced only) , lemonade, plain water and fountain sodas  for free. All other cold drinks (except iced espresso drinks) can be ordered at a bar, but cost money. No hot drinks are available. 
  • Room service offers milk , juice , tea (hot or iced), plain water and  coffee free. All other drinks cost money. 
  • All bars (including espresso bars) charge for all beverages , except plain tap water.
  • Bottled water, canned and bottled soda and soft drinks , alcoholic beverages , mocktails , smoothies, shakes  and espresso drinks (and related drinks like chai lattes) always cost money no matter where you order them.
  • The fountain sodas are all Coca-Cola products (which could change any time, but Coca-Cola has had a strong partnership with Disney for many years). The bars have a wider selection of canned and bottled beverages available, at a charge.

Consider bringing your own bottled water if you think you’ll drink a lot of it on shore excursions, Castaway Cay, etc. Bottled water on the ship or Castaway Cay is expensive. Consider packing a small carry-on suitcase with just bottled water. Then on the way home you’ll have room for all those things you didn’t plan to buy. (If you are staying on concierge level on the Dream or Fantasy, bottled water is provided in the lounge without cost.)

Disney allows each adult to bring up to two 750 ml bottles of wine or six 12 oz beers onboard at embarkation and at each port visited. Bottles must be sealed and they must be in your carry-on luggage.  Spirits (rum, vodka, whiskey, etc.) are not allowed (they will be confiscated and given back to you at disembarkation).

Sealed bottles or cans of non-alcoholic beverages can be carried on in any amount that will fit through the x-ray machines (carry-on bag sized, in other words). As for coolers, Disney officially says that you can only take aboard small (12″ x 12″ x 12″ max) soft-sided coolers for keeping things like insulin and breast milk cold. In practice, soft coolers can be any size that’s small enough to fit through the x-ray machine (again, basically the size of a carry-on bag), but no hard-sided or wheeled coolers.

Disney, like all other cruise lines, does not allow any beverages in checked bags , because checked baggage is stacked up and handled roughly during the loading process, which could cause containers of liquids to break and/or leak onto other people’s luggage. They do screen for those items. If they find disallowed items, the items will be confiscated and given back at the end of the cruise.

Coffee and Tea

Regular American-style coffee on Disney ships is unfortunately not good. The “drip” coffee they serve throughout the ship is made in a machine that looks vaguely like a coffee urn, but actually produces instant coffee on demand by mixing liquid concentrate and hot water. When it’s made in a properly-calibrated machine it tastes like OK instant coffee (not as good as Starbucks Via, but better than Folger’s Crystals). If the machine is out of calibration, it can be really weak or very strong.

If you like your coffee with cream and sugar or just aren’t picky about coffee, you may be fine with the reconstituted coffee . If you like quality coffee, you may want to order espresso drinks (at extra cost), which are available at most bars and sit-down restaurants and at the bar in the Wish, Dream & Fantasy’s buffets. You might also consider bringing Starbucks Via packets if you like them. In our experience the Via is much better than the reconstituted stuff.

If you’re a tea drinker, the news is better: there are a wide variety of Twinings tea bags (regular and herbal) at the main deck drink stations and in the dining rooms. And in the dining rooms, they almost always serve tea properly, with acceptably hot water and a small pitcher of milk upon request.

The iced tea served everywhere is unsweetened reconstituted iced tea from a soda machine (Fuze brand from Coca-Cola), but you can make your own iced tea by brewing fresh hot tea and adding ice and water, and that is much better. Our recipe: put two regular black tea bags in a cup of hot water, steep three minutes, stir in sugar if desired, then pour over a full cup of ice. Add water to taste.

Most bars on the ship have espresso machines , including the adults-only Cove Cafe on the pool deck and the all-ages Promenade Lounge on deck 3 (Wonder & Magic), Vista Café on deck 4 (Dream & Fantasy), and all bars and lounges on the Wish. Espresso is also available in the main dining rooms, the premium restaurants, and the Dream, Fantasy and Wish buffets. All espresso drinks cost extra, generally about the same price as on land. If you are a regular consumer of espresso drinks, be sure to get a coffee card. Each time you buy a latte, cappucino, etc. they will mark the card. Your sixth beverage is FREE! If you don’t fill your card during the cruise, hold onto it — it can be used on a future cruise, even on a different Disney ship!

Wine Packages and Refillable Beer Mug

Disney doesn’t have any “all you can drink” packages available. You don’t really need one for sodas, since they’re included (except at bars). Alcohol and other specialty beverages are always a la carte. There are, however, two programs that could save you some money (albeit with a few caveats).

Wine Packages

This is an opportunity to pre-pay for a certain number of bottles of wine, which you can enjoy at any of the sit-down restaurants. If you don’t finish one, you can get it recorked for the next night (and they’ll take it to the next restaurant in the rotation, or you can get it brought to you at Palo, Remy or Enchanté), or you can take it with you to your room. If you don’t end up drinking them all, you can take the remainder home. Your server will usually suggest buying one bottle per cruise night, but you can buy more or less if you like. The wines are all from a set list, which changes from time to time, and usually includes about 10-12 white wines and 8-10 red wines. There are two tiers, with the more expensive one including fancier bottles of wine. The wines on the list change regularly, but we think the choices are all pretty good, with a few real winners on each list. Disney pushes these packages aggressively: a brochure will be on the table your first night, and one of your servers will offer a sales pitch the first night.

We went to the trouble a few years ago to price out all the wines on the list and compare to the average cost per bottle from the packages . The price per bottle in the packages was about $2-3 cheaper than the average price of the bottles included in the package. However, the packages typically have only 5-7 selections that sell for more than the average price, and 12-15 selections that sell for less than the average price. So if you pick random bottles from the list, you’re very likely to end up spending more (or at least not much less) by buying the package. To come out ahead, you have to consistently order from the few bottles that are higher priced.

Frankly, our opinion is that it’s not worth the trouble, at least as a money-saving strategy . If buying your dinner wine in advance will help you relax, then go ahead; you certainly won’t lose much money unless you happen to always pick the cheapest wine on the list. And if you really love a particular wine or wines that you know are higher-priced, and you plan to only drink those, the plan will save you a few bucks per bottle.

Refillable Beer Mug

This is a large 21 oz glass souvenir beer mug that you can buy at any bar for $17 (last we checked). When you get it filled (at any bar or restaurant), you get 21 ounces for the price of a 16 ounce draft beer. One nice thing is that you don’t have to cart the mug around; they’ll give you a little token you can trade for a mug at any time. So you give the token to your server and get a mug of beer, and when you’re done you can give them the mug and ask for the token back. At the end of the cruise, just stop by any bar to get a nice clean mug to take home. The selection of draft beers is pretty good, and in addition to the standard American beers, there are always a few craft beers like Widmer or Full Sail and even sometimes a cider like Strongbow. (Disney Cruise Line advertises this as a 21 oz glass, but we heard from a reader who measured it and found it actually held 20 oz when filled to the rim.)

Purely as a money-saving strategy, it’s hard to get your money’s worth out of the mug unless you really like beer. However, if you like the idea of having a Disney Cruise Line souvenir beer mug, and the price seems reasonable, then the extra beer is basically FREE. Make sure to tell your spouse that when you buy it.

Disembarkation Day

Breakfast is served on the day of disembarkation. In fact, you’ll have an assigned restaurant and time for breakfast for disembarkation, or you can choose to eat at the buffet instead. It will be a much smaller selection than during the cruise: welcome back to the real world!

Regular guests do not have access to room service on disembarkation morning. Concierge level guests can order a standard Continental breakfast from room service on disembarkation morning.

Most kids find the Oceaneer Club and Oceaneer Lab, for ages 3-10, to be the best part of a Disney cruise. There is a lot to do, with great hands-on organized activities going on all the time.

Signing in and out is a relatively easy process considering what needs to be done to protect the children. However, you may have to wait in line either to drop them off or pick them up. Plan at least 5 minutes for the pick up or drop off process. If your children are 8 years old or older, they can be given the ability to sign themselves in and out on their own.

The Navigator app will tell you what’s happening and where your kids are at any given time. Check the app to see if your children will be out of the Club at the time you want to sign them out – for instance, they could be up on the deck playing basketball. Using the app to plan will save you a wasted trip. Also, when the kids are moving from one location to another, they will not allow you to sign them in or out, so there can be a 10-15 minute window where you have to wait.

You can keep your child signed in to the Oceaneer Club while at Castaway Cay. They will take the kids off the ship to special play areas for supervised games and activities throughout the day. If you do this, be sure to bring your phone with you. The Wi-Fi covers much of Castaway Cay and the app tends to work OK. But if you want your kids to join you for some time on the island, make sure you know their schedule of activities. They eat lunch fairly early, and are taken back to the ship before the beach closes.

Edge is the “tween” club for ages 11-14. Vibe is the teen club for ages 14-17. A 14-year-old can access both Edge and Vibe, but they will have to register for both. Disney will sometimes be slightly flexible about the age groups for these clubs, and will sometimes allow a child that is a little younger than the target age into the older teen club if they have space in the club your child wants to attend, especially if they have a friend or sibling in the older club. This is not guaranteed, but it’s worth asking.

The Disney Cruise offers many opportunities to meet characters . You will see most of the popular characters at some point or another on the Disney Cruise. Greeting times are available in the Navigator app. The lines for character greetings usually start forming about 15 minutes before the scheduled greeting time, so if you can get there 10 minutes beforehand, you won’t have a long wait once the characters arrive.

Some popular character meetings and meals may require advance booking . There’s no charge for the character meetings, but certain breakfasts or teas with characters may have an additional fee. You should book these as early as you can online; the bookings open on the same schedule as  booking excursions and Palo/Remy/Enchanté . You can also call or stop by guest services on the first day and ask about tickets; they may hold back some slots for onboard booking. Thanks to Sarah B and Rachel P for info.

Bring your kids’ Disney costumes, if they have any. The cruise is a great opportunity to get pictures of your daughter dressed as Belle with the “real” Belle herself, without her having to wear the costume all day.

If you’re on a 7-night cruise, you may have an assigned Character Breakfast on one of the days of the cruise. You’ll get a chance for photos with all the main Disney characters, including Mickey and Minnie!

Most of the character greetings will include a Disney professional photographer , so if your own photo doesn’t turn out you can still buy a memento from Shutters, the onboard photo location.

Read our tips, tricks and discounts on Port Excursions !

The list below is mostly based on reader suggestions. We have to admit, we have taken Disney cruises at various times without these, and everything went just fine. So don’t go too crazy with overpacking! But some of these are good ideas for specific needs.

  • Water shoes – Always a good idea if you’ll be snorkeling or wading where there are coral reefs and sharp rocks. Also handy to protect your feet on hot sand, concrete or the pool deck; the sun can make the deck very hot and you’ll want some of these or some simple flip-flops while hanging around the pool. You can wear water shoes that are secure and not likely to come off on the AquaDuck, AquaMouse and AquaDunk, but flip-flops or water shoes that slip off easily will need to be stowed before riding.
  • Safe Sea lotion – This is a lotion that protects against jellyfish, sea nettle, and seabather’s eruption , caused by jellyfish larvae that are sometimes called “sea lice.” There is actual independent research that backs this up – we’ve read it and are satisfied that it works. We want to reassure people that large jellyfish are kept out of the lagoon at Castaway Cay by netting under the water, so we’ve never heard of anyone getting a serious sting there, but people do occasionally get seabather’s eruption. At other beaches in the Bahamas and Caribbean jellyfish stings are not common, but they do happen. The peak season for jellyfish is summer (June-August) and they’re rare in winter. We actually had a very minor issue with seabather’s eruption on one trip to Castaway Cay (on some skin that didn’t have lotion; we failed to note that you need to apply some underneath the swimsuit for full protection), and we can attest that while it’s not the end of the world, it’s quite unpleasant and worth avoiding. Certainly the lotion is a cheap form of insurance, and there are formulations that include sunscreen, which you’ll need anyway. Another option is to bring some jellyfish after-sting gel  just in case, or some sources recommend hydrocortisone cream or antihistamine cream .
  • Body Powder – If you’ve ever tried to wipe beach sand off your body, you know it tends to stick in an annoying manner. It turns out it sticks to your skin because of residual moisture, and if you just rub your skin with water-absorbent powder (i.e. scented cornstarch), the sand drops right off. We used to recommend a very useful little mitt that contained cornstarch-based body powder for wiping off sand. Apparently that mitt isn’t made any more, but you can get the same effect by just sprinkling the powder on a towel and wiping with that. Do make sure you’re getting plain cornstarch powder, or at least talc-free powder. Talc is not good to breathe.
  • Robe – if you like to wear one in your room, you’ll need to bring your own unless you’re in a concierge room. Some people have had luck asking their stateroom attendant, but it’s not guaranteed they can get you one.
  • Pop-up Hamper – We like the rectangular kind with a circular opening on the top, as opposed to the ones that look like a big round cloth-covered spring. The squarer ones seem to hold their shape better. They only weigh 8 ounces, fold down to a small circle, and fit nicely into hotel and stateroom closets.
  • Dry box/case – Basically, a small waterproof box or pouch on a lanyard. Used by scuba divers and snorkelers, these are handy for any beach visit, because you can keep your ID and some money around your neck, instead of sticking valuables in your shoe and leaving them on the beach (yeah, everyone knows about THAT hiding place!)
  • Clothespins – These have a variety of uses, from weighing down a shower curtain that wants to stick to you, to anchoring your beach towel to a lounge chair. You can clip your curtains together if you want to minimize light leakage in the morning. Oh, and you can use them to hang laundry up to dry, too (there’s a retractable clothesline in the bathtub).
  • Night light – Particularly if you are staying in one of the Inside cabins on the Magic, Wonder or Wish, this is nice to have. It’s pitch black in those rooms when the lights are off. If you don’t want to use up a wall plug, you can get a USB light that plugs into an empty USB charger port. (It’ll also work in a laptop USB port, but not all laptops keep power to the USB ports when they go to sleep, so you’d want to check that first.) An LED flashlight or headlamp can also be handy if you need to get up in the middle of the night and don’t want to turn on lights.
  • Magnets – The stateroom doors are metal (except for the doors in the concierge section of the Dream and Fantasy). You can stick magnets on them to decorate your door, and it makes it easier for your children (and you) to identify your room. Don’t bring anything you can’t bear to lose: these do get taken sometimes. Please note that you are not allowed to use any type of adhesive on your door, including removable gel adhesives that supposedly come off clean. You will be charged for any damage to the door.
  • Multi-USB charger – When we have a lot of things to charge while travelling, normally we bring a  travel power strip , but as mentioned below, power strips are generally not allowed on Disney ships. Now we bring a multi-charger, which can charge 4 or more devices from one outlet. We’ve used Anker brand as well as Amazon Basics, and they’ve both been perfectly fine. You’ll need to also bring the USB cable for each device. We’d recommend getting at least a 40W model if you have anything more than just a phone or two. A 60W model typically has six outlets and might be just the thing if you have a lot of tablets and phones to charge, or you want a spare port to plug a USB night light into. Note that on the Magic and Wonder, they’ve installed a few more USA-type power outlets near the desk, and there are a couple of USB charging ports at the desk and on the alarm clock next to the bed. The Wish staterooms have tons of USB charging outlets at the desk and next to the bed, including two USB-C ports, so you can probably get by without a USB charger on that ship.
  • Irons are NOT ALLOWED as they are a fire hazard. Fire is a huge danger on cruise ships. If you take an iron it will be confiscated from your luggage. Irons are available for your use in the laundry rooms.
  • Rolls of quarters – In the past, these were needed for the self-service laundry onboard, but now you just swipe your room key for use of the washer, dryer, soap and dryer sheets. The cost is charged to your account.
  • Over-the-door shoe organizer – Some people have used these to store toiletries or other small items. Disney now asks that you do NOT use them as they “scratch and/or disfigure stateroom doors and trim.” You will be charged for any damage.
  • Seasickness medication – Unless you KNOW you get seasick on cruise ships, don’t bother bringing this. If you do get queasy, the ship’s health center or the guest services desk will give you FREE over the counter medication (generic meclizine, the ingredient in Bonine or non-drowsy Dramamine). If you get super-queasy the health center can get you prescription medication (for a fee).
  • Beach towels – They are provided when you get off the ship on beach days.
  • Power/outlet strip – These are not allowed on the ship. MouseSavers.com reader Christina N reports: “… they confiscated these from my bag and from others. They do not allow them as it blows circuits in the room.” Technically, they only ban extension cords, and power strips with surge protectors, but in practice people have reported having just about any kind of multi-outlet strip or adapter confiscated, because the people doing the screening don’t want to figure out whether your power strip is one of the “bad” ones. One thing not many people know is that there’s an open outlet behind the TV in most cabins on the Magic, Wonder, Dream and Fantasy. The TVs are on a pivoting arm, so it’s easy to pull them out and expose the spare plug. Many smartphones and smaller tablets can be charged through a USB cable connected to a laptop, so if you take a USB cable you’ll only need one outlet, to plug in the laptop. Or you might want to pack a multi-USB charger like the ones mentioned above. And over time Disney has been adding USB charging ports to the outlets near the desk, so you might not need a power strip depending on how many devices you have.
  • Extension cords – the only extension cords allowed on the ship are ones you can borrow from Guest Services ($50 deposit required; refunded when you return the cord). There are a limited number and availability is first-come, first-served. If you need one for a CPAP or other medical device, one will be made available, but all of the ships now have a plug next to the bed, so you shouldn’t need an extension for a CPAP. On the Wish, there are US-style plugs next to one side of the bed, and a European plug on the other side. So if you have a CPAP or other device that goes next to the bed, and you really prefer to sleep on a specific side, make sure you have the correct plug adapter and your CPAP power supply handles both 110 and 220 volt current (almost all of them do, but you should check).
  • Hairdryer (maybe) – Hairdryers are provided, but the ones provided might not be up to your standards. If you’re not picky, don’t bother packing one.
  • High chair / booster seat – Both are provided on request in the dining room.
  • Pack and play crib – These are provided onboard (request when booking your cruise).
  • Stroller (maybe) – There are some strollers available to borrow onboard (deposit required) and on Castaway Cay. However, there are a limited number and it’s first-come, first-served. If you have a little one, it’s not a bad idea to bring a small umbrella stroller along.

During the day and most evenings on the Disney Cruise Line, you can wear casual clothing. At dinner, you are asked to stick to “cruise casual.” Most men wear a collared shirt (aloha shirts and golf/polo shirts are fine) and long pants (chinos or dress slacks) or nice shorts. Most women wear a skirt, dress, nice pants or dressy capris. Disney requests no swimwear or tank tops at dinner, but in practice, dressier tank-style tops will usually be acceptable. People who show up to the main dining rooms in swimsuits are almost always asked to change.

There are times when dressing up to some extent is either required or encouraged:

  • When having dinner at Palo, Remy or Enchanté, the dress code is basically “business casual plus.” Men are required to wear long pants suitable for professional work (which could include “nice” jeans), collared shirts and dressier shoes. Some men wear suits or even tuxedos. Women can wear pretty much anything “nice” that isn’t swimwear, casual t-shirts, shorts or sportswear. Semi-formal or even formal wear would not be out of place. At Brunch or Tea at either restaurant, the dress code is “cruise casual,” which basically means no shorts, swimsuits, tank tops or flip-flops.
  • On 4-night or longer cruises, there will be one or two “optional dress up” nights that you can interpret how you will. Dressing up is not required, but some folks will make an effort to change for dinner. On our most recent Disney cruises we’ve seen a handful of tuxedos on dress-up nights and a few dozen men wearing jackets. A fair number of women were dressed in nicer outfits. Lots and lots of people were just in normal “cruise casual” outfits, so if you don’t like to dress up don’t feel like you’re under any obligation to do so. On the other hand, if you like to dress up, it’s a great opportunity. The crew and the Disney characters will be in nicer clothes, there will be photo stations where you can get a picture of the whole family in nice outfits, and you won’t feel overdressed in a gown or tux.
  • Some people like to wear dressy or semi-formal clothing on the nights when they dine in Lumiere’s (Magic), Triton’s (Wonder) or Royal Palace/Royal Court (Dream or Fantasy), since those are the restaurants with the fanciest theming but this is not by any means required.
  • Similarly, a few people like to dress in 1920’s inspired clothes when dining in 1923 on the Disney Wish. This is just a fun thing to do and not in any way required.

Where to Buy Disney Cruise Wear

If you’re looking for Disney-themed casual cruise wear (aloha shirts, etc.), a good place to look is DisneyStore.com . Unfortunately they only offer resort wear on a seasonal basis (usually spring and summer), but even in the winter it’s always worth looking to see if they have anything in the sale section.

DisneyStore.com  carries a significant amount of Disney Cruise Line clothing and other logo merchandise as well.

  • See current discounts and offers for DisneyStore.com.

Your phone should still be able to reach a tower on land as long as the ship is in port, but once you are at sea, we strongly advise you to turn off international roaming and data roaming, to avoid having your phone accidentally use the “Cellular@Sea” service, which is very expensive. You can (and should) leave wi-fi turned on, so you can use Disney’s Navigator App to see the current schedules and menus and so forth.

You can also use the Disney Navigator App on your own phone to send messages to other people in your party. To get message notifications as quickly as possible, make sure that notifications are enabled for the Disney Navigator app, as well as background updates. Basically in our experience, the Navigator app needs to have all permissions set to “on,” including Location, Bluetooth, Notifications, and Background Update. You can (and perhaps should) turn those off again once your cruise has ended.

If you absolutely must use your phone to call or text while at sea, service may be available on Disney ships through the “Cellular@Sea” service. It is a very expensive form of international roaming and the ship must be 8 to 10 miles out to sea before you can access it. Most phones will just connect to Cellular@Sea without needing any special setup, but be aware that the service includes phone, text messaging, and data . If your phone is set to auto-update, you could end up on the hook for a large data charge because it decided to download a 100MB game update or something. Definitely turn off your cellular data, or set it to not use cellular data when roaming.

US phones will work in most international ports if you have turned on international roaming. You might need to arrange with your provider for that feature to be turned on in advance, but most providers have it set up by default. Depending on your provider, roaming may be very expensive (potentially over $2 per minute, and $10 or more per megabyte of data). Check with your provider for special international roaming packages, which may save you money if you plan to use your phone a lot.

Wireless internet service is available on all Disney ships . All internet is over satellite, and you shouldn’t expect speeds or responsiveness similar to what you get on land, though it’s usually good enough to send messages and emails and use Facebook and other social media.

Internet service on Disney ships is paid for by the day, and is theoretically “unlimited .” It’s pretty fast for cruise ship internet, but still slower than most land-based systems. You’re sharing bandwidth with all the other passengers and crew, so right after you leave a port, expect the internet to crawl as everyone starts posting pictures of their excursions to social media. If you have cellular internet service that works in that country (and is reasonably priced), you may want to post your pictures before you leave port via cellular rather than via wi-fi. If your cellular is flaky, get to the top deck and walk over to the side of the ship closest to land. Alternatively, wait until dinner time, when the wi-fi speeds will pick up considerably.

Prices are (so far) pretty reasonable for cruise ship internet, with a basic single-device plan that lets you use Facebook and similar apps (but not email or web) for $16/day (when purchased for the whole cruise), a fancier plan that includes email and web (but no streaming) for $24/day, and a premium plan that includes music streaming for $34/day. Video streaming is not supported on any plan , so no Netflix or Hulu. Plans cost a little more if you only buy a plan for individual days rather than the whole cruise, and there is a small discount for adding additional devices.

Spa: Treatments, Products and Fitness Center

Spa treatments are very popular and fill up early , so book them as early as you can . If you’re not able to get an appointment before you embark, go to the Spa when you get onboard and you’ll probably be able to arrange one in person.

We don’t recommend having any spa treatments done on the first (embarkation) day , because people are touring the Spa all afternoon and evening, making it busy and not very relaxing. It’s a good day to set up your future appointments, but not as good for actually having treatments done.

The changing rooms in the spa have fluffy robes for your use. Sadly, the robes are all “one size fits most” and aren’t big enough for many people. You then can choose a locker that contains a clean pair of spa sandals. The lockers allow you to set your own combination for secure storage of your personal items. We don’t find the sandals they provide very comfortable (again, they’re “one size fits most”), so we just wear a clean pair of sandals or flip-flops to our spa appointment.

You can change into your robe in the open locker room or in one of the toilet cubicles. Once you’re in your robe and sandals, an attendant will escort you to a quiet waiting room, where you can enjoy some water while you wait for your treatment. After your treatment you’ll be escorted back to the locker room, where you can use one of the spacious showers if you wish. Basic toiletries, disposable combs, etc. are provided. On the Dream and Fantasy, there is a dry sauna in the locker room that you can enjoy after your treatment for no additional charge.

If you are considering a Cabana Massage on Castaway Cay, here are a few things to consider first:

  • The cabanas are rustic. There is no running water in them, so your massage therapist cannot wash her hands during your treatment. There is no air conditioning (there is a ceiling fan) or heat so it can be unpleasantly hot in the summer and uncomfortably cool in the winter.
  • Your feet and lower legs will almost certainly be covered with sand by the time you get to the cabana, and there’s really no facility for removing it. (There is an outdoor shower near the waiting area, but you’ll then proceed across the sand to the cabana… you’ll get sandy again, trust us.) So the sand inevitably becomes part of the treatment. How you feel about having sandy oil rubbed into your skin is a matter of preference. And remember, the massage oil dissolves any sunscreen you’re wearing, so you’ll need to reapply it afterward, which enters the mix with the sand.
  • When you envision this experience, you might think you would be relaxing to the sound of the ocean waves. Nope. The cabanas are located right above the lounge chairs along the beach (though visually separated by some plants), so you will hear the chatter of people sitting right below you.
  • The Cabana Massage is billed as featuring “breathtaking views of Serenity Bay.” Well, that’s true for the massage therapist, but you’ll be lying on a table, and you won’t see the scenery from there.
  • The Cabana Massage is more expensive than a regular massage in the ship’s spa, yet in many ways you are getting less for your money. If you have a massage on the ship, you’ll have access to showers, a locker room, robes and sandals, etc. With the Cabana Massages, you get none of that.

The Rainforest

The Rainforest is a lovely, relaxing co-ed spa area on each ship.

  • On the Magic and Wonder , the Rainforest includes three tiled steam rooms (each a different temperature), some open showers with different scented “rain” programs and a few heated loungers.
  • On the Dream and Fantasy , the Rainforest has a dry sauna, a hot steam room and a hammam (a large, tiled steam room that is less hot than the regular steam room), four scented showers with multiple “rain” programs, numerous heated loungers with views of the sea and two hot tubs on a private deck overlooking the water.
  • On the Wish , the Rainforest has a dry sauna, hammam, a cryotherapy (cold) room, showers with rain programs, heated loungers, and a nice sun deck ( much larger than the one on the Dream & Fantasy) with two hot tubs and plenty of sun beds. The sun deck is tucked into the nose of the ship, one deck below the promenade, so there’s no ocean view, but you can see the sky and relax in the sun or the shade according to your preference.

You can purchase a day pass or a longer pass for the length of your cruise. A limited number of passes are sold on each sailing. Tip: the Rainforest Room is closed until around 5 on embarkation day, so you won’t typically get a lot of usage on the first day of the cruise. You may find it’s a better deal just to pay day-by-day, or ask if you can buy a shorter pass. The single-day passes for the sea day(s) will go first, followed by the full-cruise passes. A pass for the Castaway Cay day or other port day might be available same day, and could be a good alternative if you’re not interested in that port.

When you want to use the Rainforest, just tell the front desk staff at the spa and they’ll give you a wristband that opens the door to the Rainforest area. They will hold your room key while you are in the Rainforest. You then proceed to the locker room, where you can choose a locker and get a robe and sandals, if desired. A swimsuit must be worn since the Rainforest is mixed-gender.

Towels and drinking water are provided.

The spas on the Disney ships are operated by Steiner, a huge British spa company that runs spas for cruise lines and resorts. The staff do a great job performing the spa treatments, but Steiner trains them to offer product upsells at every reasonable opportunity. The result is that they almost always give cruise passengers a sales pitch on spa products. The products themselves are fine, but they are expensive and getting a sales pitch after your relaxing treatment can be annoying.

You’ll be given a “health form” before your treatment, asking about various health issues. Any issues you write on that form are used to help them sell you stuff (“Oh, I see you have very dry skin. You should try this cream.”). For that reason, unless you have an allergy or injury that directly affects your treatment , we recommend leaving the form as blank as possible .

Some people have tried writing “no sales pitch” on the form, but that is frequently ignored. Here are some other approaches we’ve used with success:

  • A polite and friendly “no thank you” when they start showing the products or going through their list of recommendations is our first line of defense. That’s often the end of it! But if they start offering a second sales pitch, we make a concerned/confused face, pause for a moment, and say, again politely, “I’m really not interested, thanks.” The subtext you want to get across is that by not paying attention to your clear and polite “no,” they’re running the risk of affecting your overall satisfaction, with all that implies about things like tips and guest comment cards. You don’t need to make this explicit; the concerned face and second “no” usually does the trick.
  • If they start the sales pitch while we are getting a relaxation treatment such as a massage or wrap, we usually just stay silent. We keep our  eyes closed and don’t respond to questions. Usually they quit talking, because it becomes quite awkward for them. But if they persist, we say politely, “Sorry, I’m trying to relax, and silence really helps me with that. Thanks!”
  • If we are getting a haircut or pedicure, it’s harder to ignore the sales pitch. So instead we act very enthusiastic about every product they are pushing. Usually they’ll use one or more of the products on us during the service. If they offer samples we take them, with sincere thanks. When we go to check out, there is always a big stack of “suggested” products at the front desk. When they ask us what we’ll be buying, we say “oh, I want to see how the stuff I tried today works out, so I’m not buying anything right now.”
  • Remember that no matter what happens, you can always change your mind about the add-on products when you check out. Until you sign the purchase slip, you haven’t purchased anything. Just say, “after thinking it over, I don’t need any products right now. Could you take these off the bill? Thanks.”

Fitness Center

A well-equipped Fitness Center can be accessed through the Spa on all of the ships. It’s usually open from early morning to fairly late – check the Navigator for specific hours. There is no charge to use the Fitness Center. The locker rooms, sauna and showers for the Fitness Center are shared with the Spa. Towels, robes and water are provided, and you can borrow an iPod shuffle if you don’t have your own iPod with you.

You never are expected to add any extra tip over and above the automatic gratuity amounts, which are listed below . You may , if you wish, add more, and you can even adjust certain tips down if you feel it’s warranted. Many people add extra gratuities purely because the service staff on a Disney cruise are extremely helpful and work very hard, but again, no one should ever make you feel like you are required to tip more.

Disney provides suggested tip amounts for the crew members who will assist you throughout the week: your server (takes your food orders for each dinner), assistant server (takes your drink orders at each dinner and delivers the food), head server (in charge of the overall dinner experience, special dietary requests and special occasions), and stateroom host/hostess (takes care of your room). As on all cruise lines, tips are the primary source of income for people working in these positions.

The suggested gratuities for your servers and stateroom host are automatically added to your stateroom bill. If you want to adjust the amount, you can go to Guest Services. Toward the end of the cruise you will be provided with slips indicating the tip amounts, which you can present to your servers during your last dinner on the cruise and leave in your room for your stateroom host. (They will get the money in their accounts whether you give them the slips or not, it’s purely a symbolic way of thanking them for their service. Don’t feel you need to do it if you don’t enjoy that kind of interaction.)

If you are staying in a concierge room, a separate form is provided to add tip for the concierge staff, with a suggested “average” tip amount. You can use your discretion to adjust it up or down based on how much help they provided your family. 

If you dine at Palo, Remy or Enchanté, many people add an additional tip to the per-person charge, though the basic charge is considered by Disney to cover the gratuity.

An automatic gratuity is added to all beverages ordered in bars and lounges; soft drinks, alcoholic beverages and bottled water from room service; and alcoholic beverages/smoothies/bottled water ordered in the dining room. There will also be a line where you can add an additional tip at your discretion.

You can add room service tips to your room bill. Even if your order costs nothing, you’ll be asked to sign a slip, and there is a space for tips on that slip. A dollar or two per item ordered is pretty common, but entirely optional.

You are allowed to give tips to crew members in cash, if you like, and they’re happy to take it in any major currency. If you have a meaningful amount of foreign currency (more than a few dollars worth) after your cruise that you’re unlikely to use anytime in the near future, feel free to leave it for your room host in addition to the automatic gratuity; they’ll be happy to get it.

As the skippers say on the world-famous Jungle Cruise, “You all have been outstanding on this cruise, but now I need you out standing on the dock!” Sadly, your cruise will eventually have to end, and Disney needs to get a few thousand people and their bags off the ship in the space of about 3 hours, so “efficiency” is the word of the day.

A few days before the end of your cruise you should be reminded to check the disembarkation instructions in the Navigator app , and you might get a paper form listing your specific disembarkation instructions. Disembarkation can feel very complicated and rushed, but it’s not that bad once you know how it works.

The first important decision is whether you want Disney to take your big luggage off the ship for you. If you have a lot of bags, or they’re unwieldy, you probably are going to want to have the bags moved for you, but if you can handle your own bags in one trip, that makes things immensely less complicated. These days we always choose to handle our own bags, but there are times we wonder whether it’d be easier to have Disney do it, usually when we’re wrestling our big roller bags down the gangplank. It’s worth trying it both ways if you go on multiple cruises, because you never can tell which one will feel easiest for you.

Whether or not you handle your own bags, you’re supposed to be completely out of your room on the final morning by 8:00 am so they can start cleaning and resetting it for the next guests (sometimes this time can change depending on the disembarkation port – check the sheet they give you or the app to make sure). This can make things logistically complicated, since if you want to do a table-service breakfast, it will be on a fixed schedule based on whether you are on the early or late dinner seating. The first breakfast seating starts early enough to get done before 8:00 am, but the later one does not. So if you plan to do table-service breakfast and you’re on late seating, you will have to take your luggage with you. Most people on late seating line up their bags in the hallway leading to the dining room. Don’t worry, no one will take your bags; your fellow guests are all far too tired. You can take smaller bags into the dining room and park them next to the table as long as they aren’t in the servers’ way. If you are planning an early breakfast in the buffet or you’re having sit-down breakfast on the earlier seating, you can just leave your bags in your room and then come back and retrieve them by 8:00 am.

Option 1: Disney Handles Your Bags

If you decide to have Disney haul your big bags to the terminal, then you’ll need to put most of your bags out the night before (typically by 10:30 pm – check the app to make sure). You need to hang on to at least one or two small bags to hold the stuff you can’t pack early, like toiletries and your pajamas. Make sure not to pack the clothes you’ll need to wear the next morning! You’ll get a set of luggage tags to put on the bags you’re putting out, and there will be a guide showing roughly when each group of bags will be ready to pick up in the terminal. For example, if you have bag tag “Donald Duck”, the sheet might say that your bags will be ready between 8:30-8:45 am. If you need to leave early to catch an flight or something, make sure you’ve got the earliest time they can give you. You can go to Guest Services to change your bag group if needed. On disembarkation morning, they will make periodic announcements about every 15 minutes, as each set of bags gets delivered to the terminal. They ask that you not leave the ship until your bag group gets called.

If you’re out of the room, but they still haven’t called your bag group, you’ll need to find somewhere to wait . In our experience, the lounges in the adult area of the ship are the most likely to have empty seats available, especially the main adult show lounge on the Magic, Wonder, Dream & Fantasy (Fathoms/Azure/Evolution/The Tube). Those are on deck 3, so you can just walk to the atrium when your group is called. On the Wish, there are fewer options on deck 3, so you may end up needing to go to another deck or sit on the floor. On the other hand, if you’re still in the dining room when they call your bag group, there’s not really any harm in waiting until you finish breakfast to disembark, assuming you don’t have transportation waiting for you. Typically they want everyone off by 9:30 am or so, so that’s your hard deadline.

When you get into the terminal, if you’re in a hurry, it’s not a bad idea to ask for a porter’s help. They’re usually lined up in the luggage area with carts, and they know the terminal well and will know if there’s any shortcuts or faster ways to get you into a cab or shuttle. They work for tips, and a typical tip is $1-2 per bag; more if they go above and beyond.

If you booked Disney’s transfers to Walt Disney World or the airport, then the timing is much more fixed. They will assign you a time to get off, and you really need to get off at that time so they can get you on the right bus. Arrange your breakfast plans accordingly.

Option 2: You Handle Your Own Bags

If you’re handling your own bags, there’s not really much you have to do the night before to prepare . Get mostly packed up the night before. Finish packing on the morning of disembarkation, get breakfast if you like, and then just leave the ship. You can leave any time after the ship is cleared, which will be 15-30 minutes after the ship is docked. They won’t necessarily announce to the whole ship that disembarkation has begun, because it’ll happen as early as 6-6:30 in the morning and they don’t want to wake everyone up with an announcement. If you can see that the ship is docked, just head down to deck 3 and wait for them to start letting folks off.

Skip the talks, except for the nature talks on the Alaska cruises, which can be excellent. The shopping talk is just a “rah-rah” for certain shops that are paying a marketing fee, and you might get a few coupons for free (junky) souvenirs. Both the shopping and disembarkation talks are replayed on the television repeatedly. Don’t waste your vacation time attending these lectures in person.

Read additional tips specific to the Disney Dream (which will also apply to the Fantasy) .

So what’s it really like to take a Disney cruise? Here are a few different perspectives on the experience:

  • A look at what’s new and different on the Disney Wish , from a preview sailing in July 2022.
  • A comparison of taking three cruises on three different ships in a six-month span between March and August 2014. It was rough, but somebody had to do it.
  • Taking a cruise on the Disney Fantasy with a baby and a 3 ½-year-old , May 2012.
  • First-hand report on the  Disney Fantasy  from March 2012: what’s new and different? See photos and learn more!
  •   First impressions of the Disney Dream , from a preview sailing in January 2011.
  • In summer 2007, friends of MouseSavers.com Ann and Danilo V wrote a travel blog about taking their 5 children to Europe for the summer. At the end of their trip they took a Disney Mediterranean cruise (10 nights roundtrip from Barcelona) in a Category 3 and a Category 4 stateroom. Then they did the 14-night Transatlantic cruise on the Disney Magic in the Walt Disney Suite!

The ultimate guide to Disney Cruise Line ships and itineraries

Summer Hull

After decades of success making families smile and laugh at its theme parks, Disney dipped its toes into the world of cruising in 1998. Disney didn't just copy another cruise line's model for success or slap its name on the side of an existing ship. It created its own brand of cruising.

Disney went so far into charting its own path as to get special approval from the U.S. Coast Guard for its ships' lifeboats to be yellow instead of regulation orange, to tie into the colors of Mickey himself — black, red, white and yellow.

Now, Disney Cruise Line has five ships sailing in those signature colors, along with three more on order. In a normal year, those five ships take tens of thousands of families on sailings to the Caribbean , Mexico, Alaska, Europe, Bermuda, Bahamas, through the Panama Canal and even to Australia and New Zealand.

For more cruise news, reviews and tips, sign up for TPG's cruise newsletter .

disney cruise line help

Having sailed four of Disney Cruise Line's five ships, I can say the experience is indeed special — especially if you have kids. But Disney's not a one-trick cruise line that's only good for one age group. It offers kids clubs and activities to suit babies through teens and has several adults-only areas of the ship . Its newest ship, Disney Wish , provides more cool spaces for adults than any previous vessel.

Disney's attention to detail transfers to its voyages on the sea. But unlike at the Disney theme parks, which can be a bit complicated to navigate, long lines and complex strategies are rarely a part of the Disney cruise experience.

Get the free planning help of a Disney vacation planner via TPG's partner, Mouse Counselors .

What TPG loves about Disney Cruise Line

  • Broadway-caliber shows and first-run movies.
  • Disney-level service and attention to detail.
  • High-quality Disney character interactions and kids clubs.
  • Innovative, included rotational dining.

What we could do without

  • Disney cruises are expensive.
  • The onboard Wi-Fi is not the fastest, especially on ships that haven't been upgraded. And it's not cheap.

disney cruise line help

Disney Cruise Line fleet

While Disney may be a household name, Disney Cruise Line is actually a small line. It currently sails just five ships, compared to 27 at its family-friendly competitor Royal Caribbean .

Of the five, two are smaller ships, and three are larger.

The largest ships in Disney's fleet are Disney Dream and Disney Fantasy, at 1,115 feet long and 14 decks high, and Disney Wish , at 1,119 feet and 15 decks high.

These three ships each have a passenger capacity of 4,000 people spread out across approximately 1,250 cabins. The overwhelming majority of cabins on these ships have an ocean view or private verandah, with only 10%-12% being windowless inside cabins. (On its oldest four ships, these interior rooms have a "magical porthole" that displays a live feed from outside to replicate a window.)

Disney Treasure , expected to join the fleet in 2024, will be in the same larger Triton class of ships as Disney Wish.

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Disney Wish is currently a workhorse of short three- and four-night sailings from Port Canaveral , Florida, to the Bahamas, home to Disney's private island , Castaway Cay.

Disney Fantasy often sails weeklong cruises out of Florida. With the addition of Disney Wish to the fleet, Disney Dream now spends its summer across the Atlantic, offering European cruises from May to September, then spending much of the rest of the year based out of Fort Lauderdale.

The smaller two ships in the Disney Cruise Line fleet are Disney Wonder and the line's first ship, Disney Magic .

These two ships are 984 feet long and 11 decks high, and each has the capacity for 2,713 passengers across 875 staterooms. On these two smaller ships, 70% of passenger cabins have ocean views or verandahs.

Disney Wonder is often on the move and currently splits its time among Alaska , the South Pacific, Hawaii, California, Mexico and beyond. Disney Magic spends part of its year based out of Galveston, Texas, or New Orleans and much of the rest based out of Fort Lauderdale and Miami.

Related: Best destinations you can sail to on a Disney cruise

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Disney Cruise Line destinations and itineraries

Disney Cruise Line has about 370 annual departures scheduled that range from two- to 15-night sailings. Many new-to-Disney itineraries have recently become available as the line is adding new ships for the first time in a decade.

Disney Cruise Line destinations include:

  • New Zealand
  • Pacific Coast
  • South Pacific

Disney Wish has, by far, the highest number of annual sailings, with 105 three- and four-night cruises departing from Port Canaveral to the Bahamas. These sailings all go to Disney's private island, Castaway Cay; some also stop in Nassau, Bahamas.

Some Disney cruises do what's called a "double dip" and make two stops at the private island, where you can step ashore without leaving the Disney bubble.

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Pro tip: If you go to Castaway Cay, rent a bike for a little exercise and a self-guided tour of the island. Or, you can run the at-your-pace 5K that morning around the island.

Coming in summer 2024 , Disney will have a second exclusive beach destination in the Bahamas — Lighthouse Point.

This won't be an entire private island like Castaway Cay, but it will be an exclusive beachfront space designed for Disney Cruise Line with many similar offerings to Castaway. Disney Magic, Disney Wonder and Disney Fantasy will call on this new destination for the first time in 2024.

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Related: Best tips and tricks for sailing with Disney Cruise Line

Who sails Disney Cruise Line?

Let's start with the obvious: Families love Disney Cruise Line.

The ultimate sweet spot for taking a Disney cruise starts when a child is at least 3 years old and potty trained (the criteria that get them into the included kids clubs) and lasts until they outgrow their love of Disney characters. Remember, Disney now includes the "Star Wars" and Marvel brands and offers themed cruises featuring those characters, too.

A Disney cruise costs more than a similar cruise on a line like Royal Caribbean , so it's easiest to justify the expense when your kids love Disney the most.

So, yes, the stereotype that Disney Cruise Line is full of families is 100% correct.

You'll see many families with kids in those preschool, elementary and middle school years. But you'll also see families with little babies (the minimum age is 6 months on most sailings, 1 year on Panama Canal and transatlantic sailings), tweens, teens, college-age kids and even grandparents who have made a Disney cruise an enjoyable multigenerational travel tradition.

Related: Comparing Disney, Carnival and Royal Caribbean cruises for families

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You'll also see cruisers who love Disney regardless of age and are proud to wear their Mickey ears while hearing the first seven notes of the "When You Wish Upon a Star" melody blown from the ship's massive horn.

Just like you don't need kids to have a great time at Disney World or Disneyland, you can happily cruise as adults without offspring on Disney Cruise Line. All the ships have active adults-only sun decks, pool and lounges. Disney Wish especially invested in its adult offerings with an infinity pool, along with more bars spread around the ship instead of being clustered into one main area.

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Disney Cruise Line cabins and suites

At a basic level, Disney Cruise Line offers five main types of cabins across the fleet. In its simplified version, the types of cabins on a Disney cruise include:

  • Windowless inside cabins
  • Ocean-view cabins
  • Verandah cabins (with private balconies)
  • Verandah cabins with concierge service
  • Suites with concierge service

These cabins start at 169 square feet for a standard inside cabin and go up to a two-story, 1,966-square-foot Tower Suite on Disney Wish .

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Unless you are OK with the smallest space on the ship or have a budget for the largest, the sweet spot for price and comfort on Disney Cruise Line vessels is probably the cabins that are around 204 square feet and usually come with a queen bed, single sleeper sofa and upper-berth pull-down bed and a split bath.

This split bathroom situation places a sink and the shower/tub combo in one bathroom and the toilet and another sink in the other. Each has its own separate door, so someone could use the toilet/sink room while another takes a shower, all in private and at the same time.

You'll find this cabin layout within the Deluxe Inside Staterooms, Deluxe Oceanview Staterooms and Deluxe Oceanview Staterooms with Verandah categories.

The Deluxe Family Oceanview Staterooms and Deluxe Family Oceanview Staterooms with Verandah add about 40 more square feet to the equation. If you want the largest within those room categories, search for rooms that can hold five people on the Disney Cruise Line website.

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Pro tip: You can ask your cabin host for cartoon bedding for the kid's bed if you think your child will be excited to come back from dinner to one of their Disney favorites.

You can connect many of the cabins on the ship , which is often a much more economical solution for a family looking for more sleeping space (and bathrooms) than upgrading to a multibedroom suite. Roughly speaking, a family of four will pay about 50% more for two cabins than they will for everyone to stay in one cabin of the same size.

Related: 7 nights. 4 people. 1 cruise ship cabin. Can we survive?

If you are going all-out on a particular trip, or are simply working with a larger budget, Disney concierge suites are special.

The smallest available room with this service is the Concierge Family Oceanview Stateroom with Verandah, which isn't all that different from the Deluxe Family Oceanview Stateroom with Verandah, other than the included concierge service. From there, you can go up to the one- or two-bedroom suites.

Be prepared for sticker shock, though, as these suites will almost certainly be near or over five figures on many sailings.

While pricey, Disney concierge service eliminates almost all of the potential pain points of a Disney cruise (not that there are many pain points to begin with).

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Disney concierge service gets you access to the Disney Concierge Lounge, which has food offerings multiple times per day and a fully stocked fridge with sodas, juices and bottles of water.

In the evenings, you'll find included beer, wine and spirits in the lounge — which you can also take with you as you head out to dinner or to enjoy the view from the deck.

The Concierge Lounge also has its own private deck, and Disney characters have been known to make a private appearance there during the cruise. (Don't worry, you'll get a heads-up.)

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Related: Is Disney Cruise Line concierge service worth it?

You also have your own check-in area at the port and are among the first to board the ship, which can mean extra time to enjoy having the waterslides to yourself. At the end of the cruise, you can have a private elevator that takes you down to be some of the first off the ship — which should protect you from a long line to say goodbye.

There are other perks of the concierge level, too, such as early front-row seating at shows, included popcorn and the ability to submit your request for meal reservations at Palo or Remy, cabanas on Castaway Cay, spa treatments, character meet-and-greets or whatever else you wish before other guests. These can be made for you starting 120 days before your sailing, which is before all other guests except those with the highest elite status tier in the Castaway Club .

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Passengers on their first Disney cruise don't get to make those reservations until 75 days out if they aren't in the concierge level. The reality is the hottest items are often booked up by then, especially on shorter cruises when there's less time to do everything.

Those in the concierge level in one-bedroom suites and higher can also order room service from the restaurants to their cabin, which means you can have a hot breakfast on your verandah if you wish instead of the regular continental options available to most guests.

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If you are on the fence about concierge service, it's arguably most valuable when you are on a shorter cruise, have some specific popular must-have items on your reservation wish list or want someone else to take care of everything. You can also inquire about discounted upgrades at the port, assuming rooms are left unsold on your voyage.

Pro tip: Regardless of your cabin, bring magnetic Mickey or nautical-themed decor for the entrance, as most of the cabin doors are magnetic. Decorating is a fun tradition on a Disney cruise.

Related: Review of sailing in a suite with Disney concierge service

Disney Cruise Line restaurants and dining options

You will not go hungry on a Disney cruise. From room service to evening dinners, meals are (mostly) all included.

Rotational dining

On each Disney ship, three main dining rooms serve as dinner restaurants that participate in rotational dining. Each ship has its own lineup of themed rotational restaurants, but the concept remains the same on each.

Each night, your tablemates and servers will move from one restaurant to the next as a team. This way, the servers get to know that you always want to start with a glass of red wine, or your kids' food needs to come ASAP so you can take them to the kids club as soon as they finish, or (in my case) your daughter wants a side of barbecue sauce with ... everything.

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You must choose between an early and a late dinner time, with your showtime opposite your dining time. Some restaurants, such as Animator's Palate, are found on multiple ships, while others are unique to one ship, such as Tiana's Place on Disney Wonder and all of the rotational restaurants found on Disney Wish .

Included restaurants on Disney Magic

  • Animator's Palate
  • Lumiere's
  • Rapunzel's Royal Table

Included restaurants on Disney Wonder

  • Tiana's Place
  • Triton's

Included restaurants on Disney Dream

  • Enchanted Garden
  • Royal Palace

Included restaurants on Disney Fantasy

  • Royal Court

Included restaurants on Disney Wish

  • Arendelle: A Frozen Dining Adventure
  • Worlds of Marvel

At these restaurants, you can order whatever you want on the menu at no extra charge, with a few exceptions (for example, alcohol and specialty drinks cost extra).

While many guests dress up a bit for dinner (compared to their afternoon pool deck attire), most stay relatively casual for the rotational dining restaurants. Disney does not impose a specific dress-up requirement.

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Disney cruise ships offer many other dining options beyond the three included themed restaurants — most included, some not.

Room service

Room service is mostly free (other than sodas or alcohol), though the menu is limited if you aren't staying in a concierge-level cabin. Still, it's free room service, so I'm not one to complain.

Pro tip: Fill the breakfast card out the night before and hang it on your stateroom to get breakfast exactly when you want it the next morning.

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And you haven't lived until your kids learn how to call and order free Mickey ice cream bars to the cabin ... every night (just be sure and add a tip).

Buffet and grab-and-go

Your Disney cruise will also include a buffet known as Cabanas on the original four ships and Marceline Market on Disney Wish. The buffet is usually open for breakfast and lunch, though not in the evening hours.

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In addition to the buffet, a few grab-and-go quick-service restaurants on the pool deck serve salads, chili, pizza, barbecue and more, depending on which ship you're sailing.

Don't miss these options, as some are quite good. They are typically open from late morning until later into the evening.

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Room service, the buffet and the on-deck food counter dining options don't cost extra and are available to you in addition to or instead of your rotational dining.

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You'll also find included ice cream on one of the upper decks. A pro-level hack is to get Mickey churro waffles from the buffet in the morning (only available some mornings) and add vanilla ice cream for a vacation-worthy breakfast.

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Extra-cost, adults-only restaurants

At the top of the "costs extra" list are the restaurants Palo (found on all five ships, though it's Palo Steakhouse on Disney Wish), Remy (on Dream and Fantasy) and Enchante (only on Disney Wish).

Remy is a fancy adults-only French restaurant that costs $125 per person for dinner (more if you order drinks). This is the type of place where men need jackets and women are expected to wear dresses, pantsuits or a skirt and blouse. Enchante on Disney Wish is similar — you're dressing up for these meals.

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Palo is also fancy, though a notch less fancy than Remy. You'll see jackets and dresses in Palo, but you can also get by with nice jeans if you want. This adults-only restaurant serves Northern Italian fare and starts at about $45 per person for a multicourse brunch or dinner, though you can also order a la carte for dinner, which could cost more or less, depending on your order.

I can say with 100% certainty that if you enjoy a nice meal, this is worth the extra $45 once during your cruise . From the breadbasket to the dessert, it's all amazing. You'll gain 5 pounds, but you won't regret a bite.

These reservations are hard to get, especially for brunch, so you'll want to make them the second you are eligible and keep checking back for cancellations if you miss out the first time.

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Coffee shops and snack shops

On a Disney cruise, the snacks and pastries you'll see in the coffee shop or kiosk are all included, but the specialty coffee will cost extra. Drink prices are roughly similar to Starbucks, if not a notch lower. Be sure and ask for the Cafe Fanatic card if you're a regular, as your sixth drink will be free.

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In addition to the included soft-serve ice cream and Mickey bars available via room service, your ship may have some shops with extra-fee ice cream. This can confuse kids, so I want to warn you beforehand. On Disney Dream, Disney Fantasy and Disney Wish, you'll find an ice cream shop stuffed with candies, gelato and ice cream — all for an extra charge.

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Disney Dream and Disney Fantasy also have a juice bar that costs extra.

The exact bars will vary by vessel, but you can expect spots like a wine and Champagne bar, a pub, a laid-back lounge and a bar with live entertainment.

These bars are a lot of fun and are not to be missed if you like live music or a nice drink at the end of the day. Keep an eye out in your app for when and where the happy hours are on board if you want to save a few dollars on your drinks. Some bars also offer a sommelier bin where you get a nice glass of wine at a discounted price — as long as you put the bartender in charge of choosing your drink.

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Some of the drink-tasting classes that you book in advance can be a good value if you're a fan of the drink on offer and are interested in learning a little bit while you sip. You'll want to book these before sailing, as many do sell out.

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Food on Castaway Cay

If your cruise takes you to Disney's private island, Castaway Cay, you're in luck, as there's plenty of included food to eat there, too.

Just like on board, some of the food on Castaway is included, while alcohol and specialty drinks are not. The Cookie's and Cookie's Too lunch shacks on the island are both included, so load up on hot dogs, barbecue, hamburgers, fries and all the fixings. Vegetarian options are available.

While the food options here are somewhat basic, they still make for a fun and free meal.

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However, if you don't like what is on offer on the island, you can always hop back on your ship for lunch and then continue your afternoon on the island after you eat.

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Entertainment and activities on a Disney cruise

A valid reason to want to sail with Disney is the onboard fun that awaits — especially for those who love Disney characters and stories.

Theaters and shows

Each Disney cruise ship features two theaters. In the massive Walt Disney Theatre, you'll enjoy Broadway-caliber evening shows such as "Beauty and the Beast," "Frozen," "Tangled," "Disney Dreams," "The Golden Mickeys" and more. If you want a good seat, arrive about 30 minutes early since seating is first come, first served.

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The Buena Vista Theatre screens first-run Disney films. These will be the same films still showing in theaters on land. If you happen to be at sea when a new Disney movie premieres on land, you'll also get that same first look at sea.

Pirate Night is a staple on many Disney cruises in the Caribbean. On that themed night, expect everyone to be dressed in their pirate-y best for the evening, so pack accordingly. Your dinner will also have a pirate theme, followed by a fun show up on deck, complete with fireworks.

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Pro tip: If you plan to stay up late for Pirate Night, try to work in a nap that afternoon so you don't miss out on the nighttime fun.

Game shows, karaoke, bingo and more

The extensive lineup of interactive game shows, trivia, karaoke, dance parties, bingo and more listed in the Disney cruise app are worth checking out. Some of these are adults-only, while others are fun for the whole family. Most are included in the price of the cruise, though bingo does cost extra — and you could win real money.

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Other interior attractions and activities

Meeting Disney characters is a fun part of a Disney cruise.

You can make reservations to meet the popular princesses, but most characters are easy to walk up to and meet via a short line. Or, even better, you often see them roaming about the ship at unexpected times.

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You can work off some of those treats and drinks at the onboard fitness center on each ship.

The Senses Spa & Salon is a full-service spa with everything from massages to pedicures and hair care. Promotions are available if you book more than one treatment. If you have a Disney Visa card , you can also save 20% on select onboard services.

Pro tip: The showers in this part of the ship are full-size, in case you are getting a bit claustrophobic in the shower in your cabin.

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If you like getting away to relax, look at purchasing access to the Rainforest Room for heated stone loungers, aromatherapy showers and even hot tubs on the larger ships. You can buy a one-day or full-cruise pass to this area of the spa, but get a tour first as the layout and inclusions in this space vary dramatically from ship to ship.

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Bibbidi Bobbidi Boutique

Little cruisers can be transformed into a princess or pirate at sea at the onboard Bibbidi Bobbidi Boutique, which does themed kid makeovers and sells costumes as part of the package. You'll need an appointment; expect to pay $100 to $200 for most packages.

This is a fun thing to do before meeting a princess, before a more formal night or anytime you want to see a huge smile on your kid's face. If you have a princess dress or outfit from home you want to use or reuse, you can purchase a cheaper package at Bibbidi Bobbidi.

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Decktop attractions

Waterslides.

All of Disney Cruise Line's ships have some kind of waterslide on board.

The AquaDuck waterslide on Dream and Fantasy takes riders in single or double tubes 765 feet from Deck 12 up and down, through the forward funnel and on a four-deck drop. It's pretty epic. AquaMouse on Disney Wish is also an inner tube-based ride and is not to be missed.

These lines can get long, so I recommend riding first thing when you board if the port is warm enough. Nighttime rides usually have short waits, too.

Disney Magic has the most thrilling waterslide in the fleet, called AquaDunk, and Disney Wonder has its own waterslide in the AquaLab splash area.

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Each Disney ship has multiple pools, though if you've never been on a cruise, you may be initially shocked at how small they are — and how busy they can get.

As with the waterslides, we recommend enjoying these first thing when you board if you want to try them without crowds. Otherwise, you won't find so many people in the pools on port days, early in the morning and right before dinner. There are thousands of people on the ship and only a few small pools, so plan accordingly.

Each ship has a pool and hot tub area for adults 18 and up. It can also get busy, but typically less busy than the family area. Select ships also offer an in-pool bar area for adults.

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The adult sun deck is a nice place to grab a chair and relax, even if you have no intention of getting in the water.

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Splash pads

Your little one has to be potty trained to use the onboard pools. The option for those still in swim diapers is some splash areas, such as Nemo's Reef and Dory's Reef.

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Sports deck

If you want to be more active, head to your ship's sports deck to play basketball, foosball, miniature golf and more. You may even have some sports simulator options beyond your traditional in-person fun.

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Children's programs

As a parent, my favorite part of a Disney cruise might be the included kids programs that children actually want to attend. If the kids are happy for a few hours, the parents can actually relax, too.

Oceaneer Club and Oceaneer Lab for children ages 3–12

All five Disney ships have amazing spaces for kids in the 3-to-12-year-old range in the Oceaneer Club and Oceaneer Lab.

Here you'll find video games, an indoor slide, fun programs and games with the staff, arts and crafts, surprise character visits and more. Your kids need to be potty trained to stay in this club, so use that as motivation for a kid approaching 3 years old before your next cruise.

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Your kids don't need an appointment to pop in here; they can come anytime from open to close — and the club stays open pretty late.

Parents can stay with kids and play during open hours on the first day and select times on other dates, but most of the time, the Oceaneer Club and Oceaneer Lab are kids-only. Your kids will check in and out by scanning a special MagicBand that also tracks where they are within the kids clubs.

Disney Wish has the added perk in the kids club of a slide that takes the kids straight from the main atrium and into the fun.

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Know that once your child turns 8, you have the option of giving them self-checkout privileges. While kids up to 12 are welcome in the main Oceaneer Club, they may start moving up to the tween club by the time they are 10 years old.

Edge tween club for children ages 11–14

When your kid outgrows the fun in the main kids club, don't worry. Edge is waiting just upstairs.

Technically, Edge is for kids ages 11-14, but you can get your 10-year-old in with permission — and once they figure that out, it's probably all over for the "little kid club."

Edge is a much smaller space, but tweens have tons of fun playing video games, having dance parties, doing crafts, playing trivia games and more with their newfound cruise friends.

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This club does not utilize parent sign-in and -out, so you need to trust your kid if they are coming to Edge. If your 10-to-12-year-old child visits Edge, they can also play at the Oceaneer Lab and Oceaneer Club, so they have options.

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Vibe teen club for children ages 14–17

Get ready to be jealous of this one. On Disney Dream and Disney Fantasy, the teen club has its own set of small pools at the front of the ship.

Inside all versions of the teen club, Vibe, you'll find a tech-friendly world with loungers, dance parties, smoothies and other teen-approved fun. Some of the coolest inside space on Disney cruise ships is dedicated to teens ages 14-17, but you can request for your child to attend this club starting at 13 years old.

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'It's a small world' nursery for children 6 months to 3 years old

While the three previously mentioned kids clubs are free and do not require reservations, the nursery operates differently. You will need to make reservations, and the fee is $4.50 per half-hour for the first child and $4 per half-hour for each additional child.

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What to know before you go

Required documents.

The specific documents you will need will vary by cruise destination. Having a passport is always a good idea, but it's not technically required on all Disney cruises. For example, round-trip cruises originating in Port Canaveral, Miami, Fort Lauderdale, Galveston, San Diego, New Orleans, New York and San Juan, Puerto Rico, often do not require a passport.

Passports, when required, must be valid for at least six months. For cruises from international ports, you'll need a passport. Note that it is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality.

Related: Tips for getting a child's passport

Disney Cruise Line adds a service gratuity of $14.50 per person per day to final bills. If you are unhappy with the service you receive, you can lower this amount. Of course, you can visit guest services and adjust it upward, too.

To give an idea of the cost, a four-person family on a four-night cruise would pay $232 in recommended tips. The amount is split among your team of dining room servers who quickly learned your kids' preferences for dinner and your cabin hosts who made your room look like magic while you were out enjoying yourself.

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An 18% gratuity is added to onboard spa, bar, beverage, wine and deck service tabs. You can always add an additional gratuity for any of your services or servers.

While room service is free, it's customary to add a few dollars of tip when you sign the "bill."

While some gratuity is included at Palo and Remy, you'll likely want to add an additional tip if you enjoyed the service. If you stay in a concierge-level room or suite, it is customary to tip the Concierge Lounge hosts at the end of your cruise a recommended amount of $8 per night per guest.

Related: Everything you need to know about tipping on cruise ships

Disney Cruise Line's Wi-Fi, Connect@Sea, is in the process of being upgraded, so speed, bandwidth and cost vary by ship.

If you are on a ship that charges by day instead of by the amount of data used, expect the prices to vary from $12-$36 per day, depending on the speed you select. There are often discounts for buying Wi-Fi access for the length of the cruise.

If you are on a ship that still charges by the amount of data used, we recommend not doing that and connecting either when you are in port or via a plan from your cellphone provider.

Related: What's the best international phone plan right now?

Carry-on drinks policy

Guests 21 years and older may bring a maximum of two bottles of unopened wine or Champagne (no larger than 750 milliliters) or six beers (no larger than 12 ounces) on board at the beginning of the voyage and at each port of call. These beverages must be packed in carry-on (not checked) bags or luggage. You can keep drinks chilled in the small fridge in your cabin.

Guests wishing to consume wine or Champagne that they have brought on board in one of the dining rooms will be charged a corkage fee of $26 per bottle.

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Smoking policy

Smoking is permitted only in designated deck areas. It's forbidden in cabins and on cabin balconies, and those who violate this rule will face a $250 cleaning fee.

For an additional fee, Disney ships offer full-service laundry and dry cleaning services that will pick up and deliver clean clothes to your cabin.

Ships also provide 24-hour, self-service guest laundry facilities equipped with washers and dryers, along with detergent and complimentary ironing equipment. You pay for the facilities by using your Key to the World card. These services can get busy during sea days on longer cruises, so plan accordingly.

Electrical outlets

All cabins are equipped with multiple 110-volt outlets, which are standard in the U.S. and Canada. Cabins on Disney Dream and Disney Fantasy are equipped with a combination of 110- and 220-volt (European) outlets.

Small electrical appliances such as electric shavers, curling irons and flat irons with standard North American plugs will function on board; 110-volt items should not exceed 1,500 watts, and 220-volt items should not exceed 2,000 watts. A hair dryer is provided in every cabin for your convenience, but you may bring your own as long as it meets the guidelines above.

The currency on Disney Cruise Line ships, regardless of location, is the U.S. dollar.

When you are on the ship, you will not need cash or a credit card — all incidentals, purchases and services will be charged to your cabin folio. Your Key to the World card (or your DisneyBand+ on Disney Wish ) serves as your onboard payment method. The only exception is if you want to tip a crew member in cash.

In port, you may wish to carry cash or a credit card to buy snacks and souvenirs or to tip your tour guide.

Drinking age

For most Disney sailings, the drinking age on board is 21.

However, on round-trip cruises departing European countries with a lower drinking age, passengers 18-20 years of age can drink alcohol on board with signed parental consent. For round-trip cruises from Sydney, Melbourne, Auckland and Brisbane, guests 18 years of age and older may purchase and consume alcoholic beverages without parental consent.

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During the day, people dress casually. If it's a sea day in a warm-weather destination, and you're bound for the top deck, that means looking like you're going to the beach. T-shirts, shorts and bathing suits (with a cover-up to go inside) are fine.

During the evenings, dining attire in the three main dining restaurants is "cruise casual," meaning no swimwear or tank tops, but you don't have to put on a party dress. That said, many guests do dress up a bit in the evening, but it's not required unless you are dining in Palo, Remy or Enchante.

Cruises that are seven nights or longer schedule one "formal night" — though even then, it's only encouraged, not required. On that night, you will see suits, sports coats, cocktail dresses and similar from some guests.

Pro tip: Be sure and pack that pirate gear for Pirate Night.

Related: What to pack for your 1st cruise

Disney Cruise Line loyalty program

Disney Cruise Line has a simple loyalty program, the Castaway Club , with four "elite status" levels that you earn based on how many cruises you've taken with Disney. A three-night and 10-night cruise both count as one sailing for these purposes.

  • Silver: One completed cruise
  • Gold: Five completed cruises
  • Platinum: 10 completed cruises
  • Pearl: 25 completed cruises

Related: The TPG guide to cruise line loyalty programs

This isn't the kind of loyalty program where you earn free cruises the way you earn free flights with airline miles. Instead, as you go up in status, you earn perks and earlier access to booking cruises and activities — which is key for getting those hard-to-snag adult dining or Castaway Cay cabana reservations

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Silver members

  • Book new cruise itineraries one day before the general public and book onboard activities 90 days before sailing.
  • Get a "welcome back aboard" gift (such as a bag), have access to a Castaway Club members-only line when boarding and access to a Castaway Club direct phone number.
  • Select port arrival time with online check-in starting 33 days before the general public.

Gold members

  • All of those perks, but you can book new sailings two days before the general public and can book onboard activities 105 days before sailing.
  • On eight-night and longer voyages, Gold Castaway Club members are also invited to a private reception with special entertainment. There are also select merchandise discounts available to Gold members and higher.
  • Select port arrival time with online check-in starting 35 days before the general public.

Platinum members

  • All of those perks, but you can book new sailings three days before the general public and can book onboard activities 120 days before sailing.
  • Priority check-in at the cruise terminal.
  • Complimentary evening dinner at Palo or Palo Steakhouse for themselves and everyone in the cabin age 18 and older.
  • Select port arrival time with online check-in starting 38 days before the general public.

Pearl members

  • All of those perks, but you can book new sailings four days before the general public and can book onboard activities 123 days before sailing.
  • Exclusive cruise terminal check-in (where available)
  • Unlimited Digital Photo Package.
  • Select port arrival time with online check-in starting 40 days before the general public.

How much does a Disney cruise cost?

Magic ain't cheap, and Disney cruises are expensive. They aren't the priciest voyages out there, but they will cost more than cruises with family-friendly competitors such as Royal Caribbean by a noticeable margin.

For a family of four, the cheapest Disney cruise currently available (not counting the two-night cruises in Australia and New Zealand) is about $2,500. An ocean view will add about $90 and a verandah will add about $500.

On these shortest cruises, concierge-level cabins and access start at a little over $5,000 for a family of four.

Those sorts of prices will only be available during the offseason, such as in mid-to-late January and early February or for repositioning cruises as the ship moves from, say, Puerto Rico to Florida. That same cruise during spring break can cost double or more, so the more date flexibility you have, the better.

A seven-night cruise in the Caribbean will likely start around $5,000 for a family of four. Expect Alaska and Europe cruises to start at $5,000 to $6,000 for inside cabins for a week, and prices go up for longer sailings and upgraded cabins.

disney cruise line help

You can save money on your next Disney cruise by putting a $250 deposit down while you are at sea on a previous Disney cruise. It's a popular way to get 10% off your next cruise.

Another way to save on a Disney cruise is to look at a one-way repositioning sailing , as those often price lower than other similar cruises. For example, the cruise line may need to end a cruise in a particular port to reposition the ship to do some sailings from there. You'll have to get yourself back home from that port, but you may save on the cruise in the process.

Related: 15 ways that cruising newbies waste money on a cruise

How to book

You can book your Disney cruise directly with Disney Cruise Line either over the phone or online, but I'd argue you shouldn't.

Cruises are easy to enjoy but can be complicated to plan if you are new to this type of travel. This is an industry where a travel agent is still a good call. You want someone who can help you pick the right cabin type and location for your group and keep track of when you can snag those onboard activities you really want.

When the wave of pandemic-related cruise cancellations hit in 2020, I was so grateful to have a travel agent — instead of me — spending time dealing with the cruise line.

Related: How to book a cruise with points and miles

Another reason to consider going through a travel agent is to get onboard credit. Some travel agents will offer onboard credit based on the amount you spend on your Disney cruise. This is credit you can use toward drinks, spa treatments, excursions or anything else you can charge to your room.

FOR NO-COST ASSISTANCE WITH PLANNING AND BOOKING YOUR DISNEY CRUISE, CHECK OUT TPG'S DISNEY BOOKING PARTNER, MOUSE COUNSELORS .

Generally speaking, the sooner you book a Disney cruise after it goes on sale, the better, as prices usually only go in one direction — up.

Whether you use a travel agent or not, make sure to maximize your credit card points when paying for the cruise by using a credit card that offers extra points for travel purchases and maybe even offers some built-in travel protections .

  • The Chase Sapphire Reserve offers 3 points per dollar on travel and dining and an annual up-to-$300 travel credit.
  • The Chase Sapphire Preferred Card earns 2 points per dollar on travel.
  • The Disney Premier Visa Card is also a good option, specifically with Disney Cruise Line, as it gives you access to a 0% introductory annual percentage rate for six months following the purchase date on eligible Disney vacation packages, such as a Disney cruise (then a variable APR of 19.24% to 28.24% applies). The card also gets you 10% in savings on some onboard activities and packages while at Castaway Cay.

Related: How to save money on booking a Disney cruise

Bottom line

Whether you are on a three-night trip to Castaway Cay or a bigger crossing to the South Pacific, a Disney cruise is a special vacation that actually feels like a vacation.

The classic styling of the original four ships, the modern storybook styling of Disney Wish, the vast number of inclusions, the rotational dining, waterslides, private island, fun kids clubs, Disney characters, high-caliber entertainment and Disney service shine through.

You'll certainly pay more for the privilege of sailing with Mickey and Minnie than with some other family-friendly lines. But for those with kids in that Disney age range, or for adults who know and trust the Disney brand, it's hard to go wrong in choosing Disney Cruise Line for your next vacation.

More stories to help you plan your next cruise:

  • Best Disney ships for everyone
  • Everything we know about Disney Treasure, joining DCL in 2024
  • Everything you need to know about Disney Wish
  • Best credit cards for booking a cruise

Magic in the Planning

The Ultimate Guide to Planning a Disney Cruise (in 7 easy steps!)

Planning a Disney Cruise Line vacation is an experience like no other! With the perfect combination of adventure and relaxation, it’s a getaway that your family won’t soon forget. From exciting onboard activities like character meet and greets and Broadway-style shows to tropical destinations like the Caribbean and Bahamas, there’s something for everyone. Plus, the all-inclusive nature of a Disney cruise means that you won’t have to worry about meals, entertainment, or even childcare. And with exceptional service and attention to detail, you can rest assured that your every need will be taken care of.

*This post may contain affiliate links.  Click here to read my full disclosure policy .

Planning to sail on Disney Cruise Line in the coming year? Be sure to check out our guide to all that Disney Cruise Line has to offer this year including exciting itineraries, new ports of call, themed events at sea, and more!

1) Choose Your Itinerary

Young girl playing on the beach at Disney's Castaway Cay | magicintheplanning.com

One thing to consider when choosing your itinerary is the cruise’s embarkation point. Most cruises are “round trip” in that they start and finish at the same port, but Disney does offer several “repositioning” cruises per year that allow you to start and finish at different ports. (Disney moves their ships to new locations depending on the season.) These cruises are unique and can even be less expensive.

2) Select Sail Dates

School breaks, major holidays, and special sailings will make for more crowded ships. But you’ll also want to take notice of the weather. While you may have smaller crowds and cheaper prices during the rainy season, you’ll have to take the risk of sailing during less-than-perfect weather. (You may also run the risk of having your vacation canceled or postponed due to hurricanes.) Weigh the pros and cons, and decide what’s best for you and your family.

Also, be sure to check out our seasonal guides for more information on sailing during different times of the year:

DCL in the Summer 2023 & 2024

Dcl in the fall 2023 & 2024, dcl in the winter 2023, dcl in the spring 2024, 3) select your room.

Stateroom on the Disney Dream | Magic in the Planning

  • Motion – If you are prone to seasickness, the location of your room on board is really important. One of the most popular suggestions for dealing with motion sickness is to stay in a lower-level stateroom. (Although I personally found that my motion sickness was better on upper floors.) Mid-ship is also a popular place to stay if motion is an issue for you. In the front of the ship, you will feel more movement, but in the back, you may feel more vibration… especially at night. This makes mid-ship a popular option.
  • Proximity – If you know where you will be spending most of your time on board, this should also play a part in making your room choice. My family likes to stay in a room with easy access to Cabanas in the morning for breakfast. We also like to be near the elevators, but not so close that we hear a lot of noise.
  • Amenities – Do you want an inside stateroom? An ocean view? A verandah? Are you traveling with others and need connecting staterooms? These are all things to consider when picking your family’s stateroom.

4) Reserve Your Cruise

There are several ways to book a Disney Cruise… on their official website , over the phone, or via a travel agent. I personally love using the website as it’s the easiest way for me to see all my options in one place. But I have booked over the phone with ease as well. I also know that travel agents often offer incentives and promotions to book through them. So in the end… you can’t go wrong with any of these options.

5) Book Travel Arrangements

This is where you book your airline tickets (if necessary) and a hotel stay before or after your cruise. You’ll also want to arrange your transportation to and from the port. If you are cruising out of Port Canaveral and staying at a Disney hotel, you can arrange to have the official Disney Cruise line transportation take you to the ship. Our family has used this option several times now, and we have enjoyed the ease of it.

6) Make On Board Reservations

Once you’ve paid for your cruise in full (and you are within your activities booking window listed below,) you can complete your online check-in and make reservations for various cruise activities. This includes spa reservations, adult dining options, port adventures , nursery reservations, and other onboard fun such as beverage tasting seminars, Bibbidi Bobbidi Boutique, character greetings and breakfasts, and the Royal Court Royal Tea. (Be sure to check out our Disney Cruise Line dining guide as you plan your days onboard and make your reservations!)

  • First-Time Guests – 75 days prior to sail date
  • Silver Castaway Club Member – 90 days prior to sail date
  • Gold Castaway Club Member – 105 days prior to sail date
  • Platinum Castaway Club Member – 120 days prior to sail date
  • Pearl Castaway Club Member – 123 days prior to sail date
  • Concierge Guests – 123 days prior to sail date

7) Let the Countdown Begin!

Disney Vacation Planning | Disney Cruise Castaway Cay | Magic in the Planning

One thing we love to do as a family is to plan our attire for the cruise. There are many special activities and evenings onboard where you may want to dress up a little (or a lot!). Many cruises offer formal nights and themed parties. And if there’s one thing I’ve learned, it’s that Disney Cruise passengers LOVE to go all out with these festivities! We’ve dressed in our finest for formal night, as pirates for Pirate Night, and even as Star Wars characters for Star Wars Day at Sea . So be sure to check out your cruise’s special activities so that you can be prepared!

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18 Essential Disney Cruise Line Tips and Tactics

This post may contain affiliate links, view our disclosure policy .

Before our first Disney Cruise, I was like you. I wanted to know all of the Disney Cruise Line tips and tricks to help me prepare for this epic family vacation.

Not only did I want to understand what a Disney Cruise entailed, but I yearned to learn all of the details about Disney dining, the layout of the ships, and the many activities that are offered onboard.

This article features 18 of the most essential Disney Cruise Line tips that I now know every first-time cruiser needs to know.

The desire for knowing these tips may be due to the natural planner in you.

The other part is likely wanting to know how to get the most fun and enjoyment out of this expensive vacation (anyone with me?).

Either way, use our 18 awesome Disney Cruise line tips to help get the most out of your Disney Cruise Line vacation!

18 Top Secret Disney Fantasy Tips and Tactics  featured by top US family travel blog, Travel with a Plan: image of a family standing at port on Disney Cruise

Table of Contents

18 Essential Disney Cruise Line Tips

1. understand ‘ship’ terminology.

Cruising is a category of travel that requires some preparation as a first-timer, especially when it comes to cruise terminology.

First of all, the Disney Fantasy, Dream, Magic, and Wonder are all referred to as ‘ships’, not ‘boats’.

“Embarkation” means getting onto the ship for the first time during your cruise. “Disembarkation” means getting off of the ship at the end of the cruise.

“Port” is the left side of the ship as you face forward. “Starboard” is the right side of the ship as you face forward.

Likewise, “Forward” is the forward part of the ship, and “Aft” is the back of the ship.

These terms will be referred to frequently during your cruise by both staff and signage as you explore your way around the ship.

Additional planning tip: If you’re ever feeling lost while onboard, just look down at the hallway carpets below your feet.

Find one of the frequently placed maps on the carpet. If the map is right-side up you are headed forward, if it is upside down you are headed aft (backward).

18 Top Secret Disney Fantasy Tips and Tactics  featured by top US family travel blog, Travel with a Plan: image of Boys sitting in porthole on Disney Cruise

2. Study the ship’s layout ahead of time

Once aboard, the Disney Cruise Line ships are massive, breathtaking, and somewhat overwhelming.

Because of this, study the ship’s layout ahead of time and have a plan for where you are going to go immediately upon boarding.

Despite how prepared I thought I was, we had absolutely no idea where to go or what to do when we first stepped foot on the ship.

Further, there is no one directing you or giving you options on where to go once onboard. It is up to you to determine where to go.

I suggest printing off a map of the ship .

Learn what level and location the lunch buffet is on and go there for lunch immediately after boarding. (This is one of the Disney Fantasy cruise tips that no one told me ahead of time.)

Additional planning tip: Each Disney Cruise Line ship offers a walking tour that will be listed in the Personal Navigator.

Disney Cruise walking tours are a great way to start off your cruise. You will learn the layout of the ship as well as hear stories and trivia behind the designs of the Disney Cruise Line fleet.

18 Top Secret Disney Fantasy Tips and Tactics  featured by top US family travel blog, Travel with a Plan

3. Get a good viewing spot for the Sail Away Party

The best place to watch the Sail Away Party is on the deck above where the actual party takes place.

The balcony here is much less crowded and overlooks the stage giving you a better vantage point.

Likewise, by being on the upper deck, you will also have a better view of the surroundings while the ship departs from the cruise terminal.

Additional planning note: You should know that during the Sail Away Party, wait staff will be walking around serving drinks. Though you are feeling festive, be aware that they are NOT free.

4. Utilize the daily Personal Navigator

Another one of the top Disney Cruise Line tips is to utilize the daily Navigator.

The Personal Navigator in an invaluable newsletter that lists the day’s activities and events, as well as a lot of other valuable information.

When your stateroom attendant provides turn-down service during dinner each night, they will place a paper copy of the next day’s Personal Navigator in your stateroom.

See some fun examples of recent Personal Navigator’s here.

Additional planning tip: After dinner, go to your stateroom to pick up the new Personal Navigator. While waiting in the theater to help pass time before the evening show, read over the Navigator and plan out your next day’s activities.

Discover the best Disney Cruise line secrets, tips, and tactics! Top U.S. family travel blog, Travel With a Plan, shares everything you need to know about taking a family vacation on a Disney Cruise! Hop aboard the Disney Fantasy, Magic, Wonder, or Dream and have the best family vacation! #DCL #DisneyCruise #DisneyCruiseLine #Disneycruisetips #DisneycruiseFantasytips #cruisetraveltips #Disneycruiseplanning #disneysecrettips #familycruiselines #familytravel #travelwithaplan #Disneycruiselinetips

5. Take advantage of freebies

Knowing what’s included in your Disney Cruise is one of the best pieces of Disney Cruise advice!

After all, there are a lot of all-inclusive perks included in your Disney Cruise Line fare. This includes things like onboard meals, activities, and shows. Other fun freebies include:

  • Soda pop. Coke products are free 24 hours a day from dispensing stations located on the pool deck.
  • Soft serve ice cream. Soft serve ice cream and cones are free 24 hours a day from dispensing stations located on the pool deck.
  • Room service. Room service is included in the cost of a Disney Cruise (minus gratuities, of course). This can be a great way to relax on vacation. Whether it’s ordering a plate of cookies and a glass of milk for bedtime, or placing an order the night before for a wake-up breakfast, you can’t go wrong.

6. Be aware of extra charges

With the price already being very expensive, it is important to be aware of extra charges and other ways to save on a Disney Cruise.

Although Disney Cruise Line offers several all-inclusive perks and freebies, there are quite a few extras to be aware of as well. Extras include:

  • Shore excursions
  • Spa treatments
  • Adult-only dinners and character meals
  • Golf simulator
  • Movie concessions . There are concessions located outside of the Buena Vista Movie Theater. The fresh popcorn, canned soda, and candy is tempting and fun but has a steep price tag.
  • Coffee bar . All Disney ships have a coffee bar, the Cove Cafe. These are adult-only spaces and serve specialty drinks, signature coffee, and tea. Though the drinks are not included in the price of the cruise, all the little snacks and pastries are.

Click here for our FREE Disney Cruise Budget Planner printable worksheet! Don’t miss out on planning for any and all expenses for your upcoming Disney Cruise!

7. Know the carry-on alcohol policy

Taking advantage of Disney Cruise Line’s generous carry-on alcohol policy will save you a lot of money.

Each adult can bring on 2 bottles of wine or champagne, OR 6 12 oz. beers on board. This can be done at both embarkation and at each port visited.

You may walk around the ship carrying your own wine/beer, as well as bring it into the restaurants. Ask your room attendant or any bartender around the ship for an empty glass to use to pour your personal wine into.

Disney Cruise Tips:  Come prepared for Pirate Night!

8. Don’t skip out on Pirate Night

Every Disney Cruise has a Pirate Night complete with a Pirate-theme evening show, deck activities, and fireworks. It is a tradition that on this night, children and other guests dress up in pirate garb that they have brought from home.

Even if this sounds corny to you, it is a blast and the majority of cruisers participate in dressing up. You will not look or feel like a ‘nerd’ if you get dressed up; nor will you feel out of place if you do not dress up.

Additional planning tip: On Pirate Night, a red bandanna is placed in your stateroom for each member of your party.

Even if you didn’t bring a full costume, find a way to accessorize your outfit with the free bandanna. I used mine as a hair tie, the kids’ as a headband, and my husband wore it on his head.

18 Top Secret Disney Fantasy Tips and Tactics  featured by top US family travel blog, Travel with a Plan

9. Take advantage of character meet-and-greets

There are many opportunities for character meet-and-greets during your Disney Cruise itinerary.

Even when you don’t expect it, Disney characters will be positioned around the ship waiting to greet your children. Our kids got a handshake from every character without ever having to wait in long lines.

If you are looking for character experience versus Disney-themed rides, I would totally recommend a Disney Cruise over 1 day at Magic Kingdom .

Additional planning tip: note : One of the best opportunities to get up-close-and-personal with Disney characters, is during Disney VIP Character Breakfast .

The character breakfast is an additional cost and can be reserved prior to cruising.

Popular Disney characters such as Mickey, Minnie, Goofy, and Pluto stop at your table (and pose for photos) 1 by 1 while you and your family are eating breakfast.

Related post: 12 Reasons Why a Disney Cruise is Better Than A Disney World Vacation

10. A heads-up about the pools

Don’t get too excited about the pools on a Disney Cruise.

The pools are quite small, shallow, and crowded. Though busy, the pool area itself is great, but the pools mostly allow for wading, not actual swimming.

For this reason, consider taking advantage of any excursion off of the ship that is advertised as a “ Beach Day “. This way, the kids get the experience of swimming in the ocean versus relying solely on the pool.

11. Bring a crossbody purse

Bring a cross-body purse to carry your family’s Key to the World Cards in.

Another option is to purchase lanyards prior to the cruise or from the gift shops on the ship.

Lanyards are only given for free at check-in to Disney Castaway Members – those guests who have taken a previous Disney Cruise.

Additional planning tip: Key to the World cards go with you everywhere. They serve as your room key and onboard credit card, as well as uniquely identifies you and your dining rotation to the crew.

12. Ward off becoming ill

Bring over-the-counter medicine like ibuprofen and stomach medications with you onto the ship.

If you go to the ship doctor and they have a hunch that you are sick, they will quarantine you.

13. Attend the Captain’s Reception

Go to the Captain’s Reception on the evening that it is held during your Disney Cruise itinerary.

It is so fun to get dressed up as a family and to see all of the other families mingling in the atrium with beautiful live music playing in the background.

Additional planning tip: There are free, unlimited cocktails for adults, and soda and juice choices for kids during the Captain’s Reception.

14. Eat breakfast on the ship before leaving for excursions

Take note that you cannot bring fruit, yogurt, or other perishables off of the ship with you when going to a port or on an excursion.

Many people attempt to do this in order to have free options from the ship available to them while in port.

Do not skip breakfast on the ship expecting to be able to take portable breakfast items into port with you. Perishable items will be confiscated pon getting off of the ship. This rule is in accordance with international travel laws.

18 Top Secret Disney Fantasy Tips and Tactics  featured by top US family travel blog, Travel with a Plan: image of Grand Cayman port adventure on Disney Cruise

15. Disney Cruise Line tips: Be early, not on time

One of the best pieces of Disney Cruise advice is to attempt to be early for events and activities, not just on time.

On port days, I suggest getting to your excursion meeting place 10-15 minutes early because the Disney Cruise Line cast members line up and seat people according to the order in which you arrive.

Arriving early means you remain at the front of all of the lines as you exit the ship, board the shuttle, and check-in for your excursion.

For this reason, instead of being on time for your excursion meeting time, consider being early.

18 Top Secret Disney Fantasy Tips and Tactics  featured by top US family travel blog, Travel with a Plan: image of Castaway Cay on Disney private island

16. Know what to expect on Castaway Cay

While Disney’s Castaway Cay in the Bahamas is a tiny island, it’s literally packed with so much to see and do.

You will most definitely want to study the do’s and don’ts of spending a day on Castaway Cay to make sure that you optimize your time here.

When debarking off of the ship to spend the day on the island of Castaway Cay, there will be beach towels to grab once off of the ship. After grabbing a towel for every member of your party and head straight to save lounge chairs.

Editor’s note: We took the Castaway Cay island shuttle and got off at the second stop, which is Pelican Plunge. This stop brings you close to the slides, snorkeling areas, bike rental, and main dining area.

18 Top Secret Disney Fantasy Tips and Tactics  featured by top US family travel blog, Travel with a Plan: image of Disney Cruise-Farewell party

17. Don’t miss the See Ya Real Soon Farewell Party

Not to be missed is the See Ya Real Soon Farwell Party that is held in the Atrium of the Disney Cruise ships on the morning of debarkation.

Watching Mickey, Minnie, and the rest of the gang singing and wishing you farewell is simply the icing on the cake to this already amazing vacation.

18. Believe it!

If you’re still trying to decide between a Disney Cruise vs. Disney World vacation , a cruise would be our choice!

After all, every good and amazing thing you’ve heard about a Disney Cruise is 100% TRUE.

Soak up every detail of your surroundings and be ready to embrace the magic of this unforgettable family vacation!

What is your favorite tip that you’ve experienced or read about in terms of a taking Disney Cruise? I’d love for you to comment below! Jen

If you like this article on essential Disney Cruise Line tips, click here to read our Related Posts:

  • Disney Cruise Advice: What We Learned & Why We Booked Again
  • 50 Disney Fantasy Cruise Tips: Know Before You Go
  • Disney Cruise vs. Disney World Vacation: 12 Ways A Disney Cruise is Better
  • Disney Cruise Fare: What’s Included and What’s Not?

*Before leaving, be sure to check our Travel Resources Page to find exclusive travel discounts and to book hotels, rental cars, and guided tours.*

Pin it!

Jen Brommer is a family travel expert. She has been featured as an authority on several notable travel websites and is a member of the Family Travel Association (FTA), Midwest Travel Network, and TravMedia global media network.

A prominent content creator and influencer on Instagram, Jen has over 150K unique monthly blog readers from countries all over the world. She has spent the last 16 years planning fun, and hassle-free family vacations for her family of 5.

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About Disney Cruise Line cruises

Disney cruise line prices, disney cruise line loyalty program: castaway club, what is the best disney cruise line ship.

Disney has a massive global footprint across its theme parks, films and merchandise. And it doesn’t stop there. Among its many offerings is the Disney Cruise Line, whose fleet of five ships sails all over the world.

Family-friendly but with adults-only areas, Disney cruises offer some of the most comprehensive cruise options around. Let’s break down everything there is to know about the Disney Cruise Line, including pricing, destinations and its loyalty program.

You can always expect some magic from Disney, and there is no exception when sailing on Disney Cruise Line. Although its fleet is small, it offers a high-end, family-friendly experience for guests. Here’s a quick overview of Disney Cruise Line’s key features.

Cabin types: Disney Cruise Line offers all the usual cabin types, including inside, oceanview, verandah and concierge-level rooms . Disney Cruise Line’s cabins are larger than average and designed for families, with split bathrooms and privacy curtains. Their largest rooms can accommodate up to seven guests. 

Main U.S. routes: Disney has several departure points from within the United States, including options from San Diego, New York City, Miami, and Galveston, Texas. However, its most frequent departures are from Port Canaveral in Brevard County, Florida, to the Bahamas and the Caribbean or from Vancouver, British Columbia to Alaska.

Loyalty program: Disney Cruise Line offers the Castaway Club to repeat guests. It has four membership levels — Silver, Gold, Platinum and Pearl. The first level is earned by completing a single cruise. 

» Learn more: Disney Cruise Review — Mickey at Sea Gets an A+

Disney Cruise Line destinations

Although Disney currently operates only five ships, the cruise line still manages to cover most of the world. Here are the locations you can currently sail on a Disney cruise:

New Zealand.

Pacific Coast. 

Panama Canal.

South Pacific. 

Transatlantic. 

Cruises are available in a variety of lengths, from three nights up to 15 nights.

Disney cruises tend to be more expensive than the average cruise. Currently, for example, the cheapest cruise departing from Port Canaveral is a three-night trip to the Bahamas, which costs $1,958 for two guests.

disney cruise line help

And you’ll pay more to take a "special occasion" Disney cruise. The same three-night Bahamas cruise sailing during Disney's Silver Anniversary at Sea starts at $2,345 for two guests.

disney cruise line help

When it comes to timing, standard logic applies. The high season will cost more, especially during holidays and the summer break.

The cheapest rate we found — the previously-mentioned $1,958 — is for a cruise in late January, a time when those with school-aged children might have trouble getting away. Meanwhile, the most expensive period for this cruise takes place over the Christmas holiday and rings in at $3,737 for an inside stateroom.

For all destinations, if you’d like to save money, avoid peak periods and search all available dates to find the lowest rates . This is true even on less popular cruises, such as those sailing up to Alaska .

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The cheapest cost for two guests to Alaska from Vancouver is $2,983 in mid-September, while the same cruise will cost you $4,607 if you sail over the Fourth of July holiday.

One-way positioning cruises — that is, those that end in a different location from where they started — are often much cheaper per night than standard round-trip cruises.

What’s included

Disney cruises are more inclusive than most cruises. You don’t, for example, need to pay extra for soft drinks on a Disney cruise like you would on Norwegian Cruise Line . You’re also entitled to complimentary room service 24/7, unlike on Virgin Voyages, where you'll be charged a $5 fee for each delivery.

Here are more inclusions you can expect.

Live, high-quality entertainment.

Large staterooms (designed for parties of up to three guests).

Disney’s private island, Castaway Cay (on most Bahamas and Caribbean cruises).

Upscale restaurants, quick-service dining, poolside snacks and room service.

Adults-only lounges and pool areas.

Waterslides (on some ships).

» Learn more: How much does a Disney cruise cost?

Disney isn’t known for its loyalty programs. For example, there is no frequent traveler program associated with staying at one of its resorts or frequenting its parks. However, Disney Cruise Line rewards repeat customers with various benefits, including a complimentary specialty dinner, free photo downloads and an exclusive terminal check-in area.

Castaway Club levels

The Castaway Club levels are Silver, Gold, Platinum and Pearl.

How to earn : Sail on one cruise.

Best benefits : Book cruises one day before the general public, online activity planning 90 days before sailing, check in 33 days early, exclusive terminal check-in.

How to earn : Sail on five to nine cruises.

Best benefits : Book cruises two days before the general public, online activity planning 105 days before sailing, check in 35 days early, onboard reception, special discounts. 

How to earn : Sail on 10 to 24 cruises.

Best benefits : Book cruises three days before the general public, online activity planning 120 days before sailing, check in 38 days early, complimentary specialty dinner.

How to earn : Sail on 25+ cruises. 

Best benefits : Book cruises four days before the general public, online activity planning 123 days before sailing, check in 40 days early, complimentary unlimited digital photo package. 

» Learn more: Which is cheaper, Disney World or a Disney cruise?

The Disney Wish is the newest Disney Cruise Line ship and certainly its best. It just launched in the summer of 2022. Among its many amenities, guests can find the first-ever Disney attraction at sea. It’s a 760-foot water slide filled with show scenes, lighting, music and more that touches down into a lazy river.

The Disney Wish also has dedicated areas themed for "Frozen," the Marvel Universe and "Star Wars."

In addition, the Disney Wish has all the regular amenities you’d expect on a Disney cruise, including live entertainment, pools and spacious staterooms.

Disney Cruise Line does not offer free Wi-Fi. Instead, it has three levels of packages from which to choose:

Stay Connected: $10 per day for the entire cruise or $12 per day for a 24-hour period.

Basic Surf: $20 per day for the entire cruise or $24 per day for a 24-hour period.

Premium Surf: $30 per day for the entire cruise or $36 per day for a 24-hour period.

These packages are available on the Disney Wish, Disney Magic, Disney Fantasy and Disney Dream. The Disney Wonder still operates on the old data-usage Wi-Fi packages.

Most of your daily expenses, including your food and non-alcoholic beverages, are included when sailing on a Disney cruise. However, if you’d like specialty drinks or alcohol, you’ll need to pay extra. Gratuities are not included, and Disney Cruise Line's recommended tip is a minimum of $14.50 per guest, per night.

Disney Cruise Line doesn’t offer the standard drink package other cruise lines offer. Drink packages allow you to pay a flat-rate price and drink as much alcohol as you’d like.

Instead, you’ll either pay per drink or purchase bundled quantities onboard. It’s also possible to purchase a specialty beer mug at the pub onboard, which can then be refilled across the ship. Much like Disney’s popcorn buckets, your beer mugs entitle you to cheaper refills on all your beer.

In the past, Disney Cruise Line required that you be vaccinated or tested for COVID-19 before sailing, but this is no longer the case. Guests departing from the United States are not required to do either, though the cruise line highly encourages you to get vaccinated before sailing.

Most of your daily expenses, including your food and non-alcoholic beverages, are included when sailing on a Disney cruise. However, if you’d like specialty drinks or alcohol, you’ll need to pay extra. Gratuities are not included, and

Disney Cruise Line's recommended tip

is a minimum of $14.50 per guest, per night.

(Top photo courtesy of Disney Cruise Line)

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50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

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40 Disney Cruise Tips and Secrets You Should Know Before You Go

These tips will make your Disney cruise vacation even more magical.

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Cruise vacations are a great way to unwind and relax in some of the most beautiful locales in the world, and a Disney cruise takes the traditional experience up a notch with unique, familiar touches and a little bit of magic. With so much to know before you set sail with Disney Cruise Line, it's easy to miss out on the most interesting facts and features.

Even if you think you know all about the ships and activities on board, you can still return to port without ever knowing about the secret sundecks, unannounced character greetings, and unexpected Mickey-shaped foods. Whether you're planning for this year or the next, prepare yourself for a hefty dose of Disney knowledge, because for you, these Disney cruise tips and secrets are no longer under wraps.

Meet the Expert

Adrianna Hwang is a planDisney panelist specializing in Disney Cruise Line.

Heather Peggs is a Disney travel expert with Castle Bound Travel Company.

Book your cruise early to get the best deal.

Disney uses a dynamic pricing system, meaning the earlier you book, the more you’ll save. Early bookings also ensure that you get your desired cabin. You can even book your next cruise while on board to save even more. The best part? This placeholder is fully refundable if plans change.

Consider booking a themed sailing. 

Disney Cruise Line offers a limited number of themed sailings, including Pixar Day at Sea and Marvel Day at Sea itineraries. These cruises up the ante with specialty shows and character appearances from beloved franchises, including Captain America , Toy Story , and more. You’ll also want to check out the special holiday cruises surrounding Halloween and Christmas. During these sailings, you’ll spot characters in special outfits and can enjoy themed food and beverage options, specialty entertainment, and much more. Disney Cruise Line guests love to bring themed attire to celebrate the occasion, so plan ahead if you want to partake in the fun.

Save big and let the mouse pick your room.

If you’re not picky about where your cabin is located on the ship, you can save a substantial amount of money by letting Disney pick your cabin. Just select your room type, like an inside cabin, and your specific cabin number will be assigned closer to your sail date.

See if cabin upgrades are available when you arrive at the port.

When available, cruisers may be able to snag an affordable last-minute room upgrade at the port, saving hundreds on a higher-tier room. 

Download the app before you go. 

Disney Cruise Line’s exclusive Navigator app is an absolute must-have to make the most of your time at sea. It adds convenience while taking care of practical vacation elements, like payment, online check-in, and trip modifications. This is also your go-to for pre-registering for Disney Cruise Line’s wide range of activities and keeping tabs on the daily schedule, which includes showtimes and deck parties. You can also communicate with your family and other cruise-goers for free using the app.

And don’t miss out on this convenient notification feature: “Scroll through the daily activity schedule to look for entertainment options that interest you, and be sure to click the heart icon next to any listings you don't want to miss,” planDisney panelist Adrianna Hwang tells Travel + Leisure . “If you've enabled notifications for the app, you'll receive a reminder about 15 minutes before the activity will begin. It's a really helpful feature when you lose track of time relaxing by the pool!” 

This is especially important if character meet-and-greets are a priority for you. “The Disney Cruise Line Navigator app will list character appearance times and locations so that you can be sure to catch your favorite Disney characters on board,” Hwang adds. “If you select the specific character listed in the Daily Activity Schedule within the app, you'll even see the full schedule of times to meet them throughout the cruise so that you can plan accordingly.” Hwang suggests arriving at the greet locations at least five to 10 minutes early.

Use your Castaway Club perks to book extras early. 

If you’re looking to book extras, like shore excursions and elevated dining experiences, your booking window depends on your loyalty to Disney Cruise Line. The Castaway Club is Disney’s version of a frequent cruiser program, and sailors earn status based on the number of sailings they’ve been on. Higher status translates to earlier booking windows, so Disney Cruise Line loyalists can score their desired bookings first. 

Related: What to Know About Castaway Club, Disney Cruise Line's Loyalty Program

Plan to exchange your currency onboard.

Not only does Disney Cruise Line take no commission for exchanging bills , but they'll actually honor the transaction's rate of exchange for any leftover money. Simply present your receipt prior to the end of the cruise, and they'll convert your foreign currency back to your preferred denomination at the same rate, even if the exchange rate has since changed. (Note: This only applies to bills, not coins, and there is no ATM on board.)

Bring a reusable water bottle. 

While there are water fountains and bottle refill stations on board, they can be far away from your room — and disposable bottles (not included in the fare) can add up. The tap water in each room is drinkable, but sinks are often too small to accommodate big bottles. You can bring packs of bottled water, but you'll have to carry it through embarkation — it cannot be packed with luggage — so consider bringing refillable bottles or tumblers.

See characters in their special cruise wardrobe.

Thought you knew everything there was to know about the Fab Five? Wait until you see them in their exclusive Disney Cruise Line wardrobe. Goofy, Donald, Daisy, Mickey, and Minnie wear special outfits for Pirate Night, and they also tailor their outfits to where the ship is headed that day. On Alaska sailings, expect to meet Mickey in fisherman's overalls and Minnie in a fur-lined coat; on trips through the Mediterranean Sea, Goofy dons an Italy-inspired suit. Specialty characters are also known to show up from time to time, like Minnie, Daisy, and Clarabelle appearing as the Sanderson Sisters from Hocus Pocus during the spooky season.

Aspiring princesses won’t want to miss the Royal Gathering.

The Royal Gathering is your chance to meet and greet with Disney royalty, like Tiana and Cinderella, all at one time and place. It’s offered on most cruise itineraries but there is a catch: while tickets are free, they are required to attend. “Complimentary tickets to the Royal Gathering are available to be booked online or through the Disney Cruise Line Navigator app or Disneycruise.com 30 days before your sail date,” Hwang adds. “Take this experience to the next level for your little one by reserving a Bibbidi Bobbidi Boutique makeover an hour or two before the Royal Gathering begins.” 

And know that the most memorable character experiences won’t be at meet-and-greets.

The lines to meet Mickey and Minnie are (amazingly!) short on Disney Cruise Line, but favorites like Daisy Duck are known to freely wander the pool and jogging track decks, playfully surprising guests and often sharing elevator rides for a once-in-a-lifetime interaction. Don't miss the character dance parties either, which allow kids and adults to line dance with Goofy and shake it off with Donald Duck for an experience that goes beyond a hug and photograph.

Order whatever you’d like to eat — and as much as you’d like. 

Disney Cruise Line’s dinnertime meal service operates on a rotating restaurant schedule, so you'll get to enjoy each restaurant the ship offers — and some more than once on longer sailings. These highly themed restaurants, like Arendelle: A Frozen Dining Adventure on the Disney Wish , offer pre-fixe dinner menus. Torn between two entrees? Order them both. Each of your ship’s included rotational dining restaurants comes with a fixed three-course option that is all-you-care-to-enjoy.

Splurge on specialty dining. 

Standard dining is fantastic, but Disney ships also have adults-only restaurants available at an extra charge. Depending on your ship, this could include the French-focused Remy or fan-favorite Palo. While Remy and Enchante can be pricey, you can enjoy Palo for as little as $50. 

And on the Disney Wish , you won’t want to miss its newest iteration, Palo Steakhouse. “If you've sailed with Disney before, you may be familiar with Palo, but on the Wish , Palo Steakhouse is even better,” Heather Peggs, a Disney travel expert with Castle Bound Travel Company, shares with T+L. “I highly recommend trying the A5 wagyu steak, which is about a fifth of the price it would be off the ship, and it's absolutely phenomenal!”

These upgraded dining experiences are known to book up well in advance, but there is occasionally a waitlist available for canceled and missed reservations. “If you can't snag a reservation before the cruise, inquire in person on the day you embark,” Hwang adds. “Look for the activity listed as ‘Dining Reservation Changes’ to speak with a crew member about reservation availability.” 

Request the best seat in the house at dinner. 

Always dreamed of sitting by the stage at Tiana's Place on the Disney Wonder or enjoying dinner in those gorgeous Enchanted Garden booths on the Disney Dream and Disney Fantasy ? Well, it's not entirely luck of the draw. Nothing is guaranteed, but requests for a certain table can always be added to your Disney Cruise Line reservation, and they are worth the extra phone call. Concierge guests can make seating requests to their Concierge Service Specialist before boarding as well. You never know when Disney will sprinkle a little extra magic onto your vacation.

And don’t miss the best dinner entertainment.

The dinner show at Animator's Palate is a highlight if you’re sailing on the Magic, Wonder, Dream, or Fantasy, but it's the second visit to that dining room that can't be skipped. It's called Animation Magic, and guests get to draw their own characters and see them come to life on the screens mid-meal. The incredible display is only offered on longer sailings on the Disney Magic and Disney Fantasy, so make sure you don’t skip it. Even better? Request that your rotation allows two visits to Animator's Palate that don't overlap with Pirate Night to ensure you enjoy the show.

Grab a free soda at this spot.

Soda is included during sit-down meals, but if you’re craving a thirst quencher outside of those times, go to the free-flowing beverage stations near the pools on each Disney ship.

Sip cocktails at this favorite bar. 

There are plenty of themed watering holes in the adults-only areas of the ships, but on the Disney Dream and Disney Fantasy , Meridian is the place to be. The upscale bar and lounge is located next door to Palo and Remy, but it is open to all adults adhering to its business casual dress code. Though known for its martinis, Meridian also offers a cigar bar, custom craft cocktails, and a gin and tonic cart, as well as a private deck hosting a picture-perfect view of nightly sunsets.

Check out the Star Wars -themed bar on the Disney Wish .

Star Wars : Hyperspace Lounge is a bar exclusively found on the Disney Wish . “Whether you’re an avid Star Wars fan or just want to explore the galaxy, you will be able to enjoy delicious alcoholic or non-alcoholic beverages that are simply out of this world,” adds Peggs. Reservations are no longer required, but there might be a wait, especially during peak hours; visit when the ship is in port to avoid the crowds. During the day, guests of all ages are allowed in.

It’s a multi-sensory experience in this immersive, interactive venue, and you’ll want to keep your eyes peeled in case anyone orders the $5,000 Kaiburr Crystal cocktail.  

Save on drinks during happy hour at sea. 

Be sure to check the Navigator app for daily happy hours at different bars and lounges. The exact offers vary, but they can include deals like half-off draft beer and discounts on specialty cocktails. And if you’re looking to take your cocktail knowledge to the next level, cruises also offer add-on mixology classes and tasting experiences.

Ask about the Sommelier Bin for discounted wine. 

Once a bottle of wine is opened, Disney must serve it (in its entirety) that day. Because of this, Disney ships have a sommelier bin, with opened bottles of wine served by the glass at highly discounted rates. This is your chance to sip on otherwise pricey pours at a bargain price. Now that’s Disney magic.

Or B.Y.O.B. to save money.

Looking to save a few bucks? While Disney ships offer a bevy of specialty cocktails, you can bring your own drinks — with some limitations. Hard liquor is a no-go, but each cruiser 21 years of age and up can bring two bottles of wine (or six-packs of beer) on board with them. If you’re thinking of bringing that bottle of wine with you to dinner, be aware that Disney does charge a corkage fee. You can also bring sealed bottles of water on board with you.

Take a second look at that barbershop on the Disney Wish .

Hook’s Barbery may look like any old upscale barbershop when walking by — but it’s hiding one of the best-kept secrets aboard any Disney ship. Tucked away within the salon is a hidden speakeasy-style bar serving expertly crafted cocktails, including a smoked old fashioned. Its liquor selection is extensive and surprising with rare and vintage pours.

Snack on soft serve on and off the ship.

If you’re a frequent Disney cruiser, you’re probably familiar with the line’s free-flowing soft-serve ice cream. And if the craving strikes when visiting Disney’s private island, Castaway Cay, you’ll be glad to know it’s also available on the island for the ultimate sugar rush in the sun.

Get an extra-magical coffee. 

Few can resist a Mickey-shaped treat while visiting any Disney property, but the best mouse-themed treat on the ships can be found at Cove Cafe . Order a cappuccino, ask for Mickey's face on it, and prepare to enjoy your jolt of caffeine with some extra magic. It'll cost a few bucks, but the joy of sipping a “Mickeyccino” will always outshine the complimentary coffee served on board. 

Order a Mickey bar — and more — with free room service. 

You’ll be glad to know that, unlike other cruise lines, Disney Cruise Line’s room service is completely free and offered 24 hours a day, 7 days a week. The best part? You can have an iconic Disney treat, the Mickey Premium Ice Cream Bar, delivered directly to your room.

Book early if you plan to use the ship’s nursery.

Bookings open early for guests looking to take advantage of the onboard nursery. Available for an extra charge, the It’s a Small World Nursery is available to supervise your child ages six months to three years old, ideal if you’d like a quiet dinner or time to explore one of the ship’s many themed lounges without the little one in tow. And don’t forget — the other youth clubs for kids, tweens, and teens are absolutely free.

Teens can hang out in the coolest part of the ship.

Every Disney ship has a Vibe , an onboard youth club that is exclusively available for teens ages 14 to 17. There is supervision, of course, and Disney Cruise Line's famously fun activities, but it's practically a private resort for high schoolers to chill in all day and night — no parents allowed.

Explore the kids clubs during the open house. 

Activities at the Marvel Super Hero Academy and Star Wars : Millennium Falcon play areas are reserved for young ones, but all kids club spaces empty out for the open house, when anyone can wander in and check out Vibe's arcade games or Oceaneer Lab's high-tech designs. Don't skip out on Andy's Room, which brings Toy Story to life while making for incredible Instagram snaps. And you won’t want to miss a multi-level slide on the Disney Wish which takes you from floor to floor in the ship’s soaring lobby. “Little ones can get comfortable with and excited about areas where they will play without their grownups,” shares Hwang.

Join a secret community of friends — hiding in plain sight.

Ever seen those homemade decorations hanging beside neighbors' doors? They're called fish extenders, and they're used by a network of families who have packed small gifts, treats, and trinkets to exchange with each other throughout their trip. To get in on the fun for your next sailing, visit the DisBoards Cruise Meets forum or CruiseCritic's Roll Calls . Many times, there are Facebook groups for your exact sailing as well. This can be particularly helpful with shy kids as they can get acquainted with other cruise-goers their age ahead of their journey.

Add an Adventures by Disney trip to your vacation.

You can enhance your Disney Cruise Line experience with Adventures by Disney Escapes before or after your sailing. Experience global cities through expertly curated itineraries in Barcelona, Paris, Rome, and beyond. 

Spring for a concierge-level room and relax on a private sun deck.

There are plenty of perks that come with booking a concierge-level room — namely early access to onboard bookings, personalized service, and in-room amenities. And perhaps the best part, concierge guests have access to their own private sun and lounge deck outfitted with upscale lounge chairs, complimentary sunscreen, and chilled face towels, as well as a pool deck host who can fulfill any requests for full relaxation.

See the latest Disney movies. 

Enjoy the latest Disney releases at the on-board theater without having to buy tickets in advance. Even better? Many new Disney, Marvel, Pixar, and Star Wars films have 3-D showings, allowing guests to experience eye-popping effects on the high seas. Movie times are available on the Disney Cruise Line Navigator app. And during the holidays, classics are featured, like “Hocus Pocus” during Halloween sailings.

Skip the ports to enjoy fewer crowds at the pool.

It may be tempting to disembark and explore Jamaica or relax on Castaway Cay, but if you stay behind, you can enjoy fewer crowds at the pools. This could be your prime chance to experience the AquaMouse water coaster, the cruise line’s first attraction at sea on the Disney Wish , with little to no line.

There are also lots of activities to take advantage of on board. “I must say I'm a huge fan of staying on board even on port days to explore the array of classes, Broadway-caliber shows, and, of course, the games,” adds Peggs. “If you're looking for family-friendly options, a couple of my favorites are Bingo, which they have every day during your sailing, napkin and towel folding, bar trivia, and so much more!”

Don’t miss the musicals.

While it may be tempting to take advantage of quieter swim times in the evening, you won’t want to miss your ship’s musical offerings. Broadway-quality productions including “Beauty and the Beast” and “Aladdin” (exact offerings depend on the ship) are a must-see. “These are beautifully done and are wonderful for the entire family,” Peggs adds. “Plus, if you purchase a popcorn bucket at the beginning of the cruise, you will be able to enjoy $1.50 refills for the remainder of your cruise!”

There’s an under-the-radar design tour.

Adults 18 and up can enjoy one of the cruise line’s best walking tours. “The Art of The Theme Show Tour gives adults an insightful look into the detailed and thoughtful design of several spaces throughout the ship,” adds Hwang. “It's usually offered in the mornings and provides some fun trivia to share with anyone in your party.” 

Unwind at the spa.

You’re on vacation — it’s time to pamper yourself in the state-of-the-art spa. “If you are interested in booking a spa treatment, attend the open house before the ship sets sail,” Peggs shares. “You might get lucky and win a voucher for 10% off or possibly a facial or massage during the raffle. Speaking of savings, the more spa services you get while on board, the better the price will be. If you want to secure a spa day/week pass, be sure to book them sooner rather than later as they sell out pretty quickly!”

There’s a totally free fan-favorite activity.

If your itinerary takes you to Disney’s Castaway Cay, then you can partake in one of Disney Cruise Line’s most beloved activities, the Castaway Cay 5k — and it’s completely free to all guests. Suitable for runners and walkers alike, this on-your-own race invites you to discover Disney’s private island from a different vantage point as you travel through its stunning tropical paths. All participants receive an exclusive medal when they finish.

Not feeling well during your sailing? Disney can help.

There’s nothing worse than feeling sick on vacation. But have no fear, the mouse is here to help. Each ship is equipped with on-site medical help, and if you experience seasickness, complimentary medicine is available.

Grab every photo before the clock runs out.

Even if you skipped every character meet-and-greet, you'll still be able to cram in a week's worth of photos at "Til' We Meet Again," the goodbye show on the final night of each sailing. After a short heartwarming performance, loads of Disney characters, princesses, and theater performers will disperse throughout the crowd, posing for photos on a first-come, first-served basis. The onboard photographers will have already shut down, so you can snap as many iPhone pictures as you'd like, making for a full album in one fell swoop. This experience only lasts for around 20 minutes; you can find the exact time in the Navigator app.

Want to disembark first? Carry your own bag.

You don’t want to sour a wonderful vacation with a never-ending line simply to exit the ship. Instead of leaving your luggage out the night before, carry it off the ship yourself and arrive at your final destination without having to wait in lengthy port queues.

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Disney Cruise Line Tips for First Timers

D isney Cruises can be so much fun for families. In addition to the daily port visits, you will also enjoy activities, shows, fun kids’ clubs, delicious food, character greetings, shopping, and so much more.

If you are headed out on your first Disney Cruise Line cruise, you’ll definitely want to be prepared. Preparing for a cruise can often be stressful for families, especially if you aren’t sure what to expect. Since we absolutely want you to have the best experience, here are a collection of Disney Cruise Line tips for first timers.

Disclosure: This post contains affiliate links, and purchasing and/or clicking on some of the links (or calling the number) may result in a commission paid to us at no additional cost to you. We’ve been on a media preview cruise and two cruises as part of Disney Social Media Moms (as well as 12+ cruises that I paid for on my own). All opinions are my own.

Book Your Disney Cruise

First, you’ll want to book your cruise. If you really aren’t sure what to do, it’s a good idea to go with a Disney travel agent, who can help you remember key dates (for final payments, etc). Otherwise, you can book directly through Disney. You’ll need to research sailing dates, ships, itineraries, and stateroom categories before you book.

When booking a Disney Cruise, I recommend booking with Get Away Today. Plus, when you mention Family Travel Magazine, you get an extra $25 on board credit! Give their agents a call at 877-510-2929.

Think about the type of experience you want to have. Obviously, an Alaskan cruise is much different than a Caribbean cruise. For a first cruise, I like the Disney Wish 3-day itinerary. It’s a good way to get started cruising, without too much risk. Many families even combine that agenda with a Walt Disney World trip for a Disney land and sea vacation .

Disney Cruise Line currently has five ships (the Dream, the Fantasy, the Wish, the Magic, and the Dream). While these ships do vary in size and amenities, I would generally recommend starting with the itinerary you want to go, rather than the ship.

You’ll also have your choice of staterooms. My family typically books a family stateroom with verandah. I like being able to stand out on the verandah throughout the day, and it also extends the room a bit. Other options include interior, oceanview (but no balcony), and concierge rooms.

When you book, you’ll also choose a seating time for dinner. I prefer the earlier time when traveling with my kids. Be sure to select a time when booking your cruise, and if your preferred time isn’t available, you can get on the waitlist.

Research Your Disney Cruise 

After you’ve paid your deposit, it’s a good idea to do some research – about the ship, and the ports of call. You’ll find that there are so many excursions offered, and you’ll want to book them ahead of time because they do fill up.

Keep in mind the ages of your kids – some of the excursions are definitely too challenging for younger kids, but the Disney Cruise Line website does a fantastic job showing that info. You should also research the different entertainment and dining options available on board, that way you know exactly what to expect.

Remember that you don’t have to do an excursion in every port, if you don’t want to. There’s always the option to explore on your own, or to stay on the ship.

In Grand Cayman , for instance, I booked a day stay at a hotel on Seven Mile Beach. I contacted the hotel directly for that, and just took a cab to and from our destination. Just keep in mind that you’ll be responsible for getting yourself back to the ship in time at the end of the day. If you don’t want to be worried about that, booking an official excursion is your best option.

Book Hotel, Airfare, and Transportation

I always recommend arriving the night before sailing if you are flying into your port of call. That will help avoid the potential of flight delays.

If flying into Orlando International Airport , I like to stay at the  Hyatt Regency Orlando Airport  (see the  reviews on TripAdvisor  and book here ). You should also plan transportation to the port.

When we sail out of Port Canaveral , I prefer to take the Disney shuttles, which makes it nice and easy. Port Miami and Port Everglades (in Fort Lauderdale) are very close to the respective airports, which makes it easy to get there.

Check In For Your Disney Cruise

As a first-timer, you’ll be able to check-in 75 days before sailing. Disney Castaway Club members are able to check in earlier, which means that you may find some excursions that are already booked up by the time you check-in.

I definitely recommend that you already know which excursions you want, so you can book them right after checking in. Prepare a second and third choice option as well.

At this time, you’ll also fill out the guest information form, the payment authorization form for your on board purchases, and some other forms. If you need special services when on board, this is the time to request them.

You can also book certain on board experiences, like a meal at Palo. Because you’ll be one of the last to check in, you’ll want to do it right when your booking window opens. Your cruise will have to be all paid off before you are able to book anything.

Prep Door Decorations and Fish Extenders

If you aren’t aware, many Disney Cruise Line guests participate in a fun little unofficial program called  Fish Extenders . Essentially, you get together with other families and swap little gifts throughout your cruise. It’s completely optional, but can be a fun thing to do. My fish extender post contains all of the information that you need to know.

In addition, many families decorate their stateroom doors, so you’ll want to check out my post on decorating your Disney Cruise Line stateroom door  if you are interested in doing that.

Most families do some form of decorating, so you’ll probably want to do at least something. It’s a good way to be able to identify your door among the sea of doors that look exactly the same.

A relatively new tradition on cruise ships (not just Disney) is cruise ducks. It’s completely unofficial, but some guests hide rubber ducks on the ship for others to find. You can learn more about cruise ducks on this post.

Shop Before Your Trip and Pack Appropriately

There are shops on the ship, but they aren’t open when the ship is in port, and they have a limited selection of merchandise. So, you’ll want to have everything you need in your suitcase . Be sure to pack any medications you definitely need, as well as anything that you may potentially need on your trip.

Bags are delivered throughout the afternoon and evening, so you’ll want to pack a day bag for the first day on the Disney Cruise Line . We typically put essentials, sunscreen, medications, electronics, and evening dinner apparel in our day bag.

That way, if our suitcases don’t show up before dinner, we are still prepared. We also put our door decorations in that day bag so we can start decorating right away.

You won’t be able to get in your room until the early afternoon, so you won’t want your day bag to be too heavy. If your kids are older, you may want everyone in your family to carry a small backpack to spread out the weight.

If you are traveling to a warm weather destination, you may find yourself wearing a bathing suit much of the day. In that case, you may not need as many daily clothing items as you’d expect.

We often rewear things on a longer cruise because we aren’t wearing them for more than a few hours. Overpacking isn’t a big deal – but keep in mind that there isn’t tons of space in your stateroom.

If your ship will have a pirate night , you may want to bring pirate apparel. It’s totally optional, but many guests do dress up. We never dress up for pirate night, but we are generally in the minority. You’ll see all levels of pirate dress, from t-shirts and bandanas to full costumes.

Bring whatever you are comfortable in. Kids may like to have glow sticks for pirate night as well.

There are a few cruise specific things you may want to bring. The doors in the room are magnetic, and along with door decorations, I like to bring magnetic hooks.

That gives us a few places to hang wet clothes beyond the shower. I bought ours at the Container Store, but these from Amazon.com are similar. You may also want to purchase autograph books in advance. They are also available on the ship, but shops don’t open on the first day until after you set sail.

If you are participating in a fish extender exchange , in addition to your gifts, you’ll want to buy or make a fish extender. There are lots of options on Etsy. Fish extenders can be as deluxe or as basic as your want. I’ve seen some people use a tote bag, while others have personalized, embroidered fish extenders.

Activities on the Ship

Even if your kids don’t generally love kids’ clubs, they’ll probably love the clubs on the Disney Cruise Line. As a result you may find yourself with some free time.

When you book at the activities available to book on the app, you’ll probably see some availability for beverage seminars. These are adult-only, and include martini tasting, wine tasting, and mixology. I’ve done most of them, and we always enjoy them.

During your cruise, you’ll be using the Disney Cruise Line app often. You’ll want to download that while you are still able to access cellular data. The app includes a daily schedule, menus, and information about the various ports of call on the trip.

You can also communicate with other passengers on the ship using the app, even if you don’t purchase WiFi or have cellular service turned on. My family regularly uses the app to communicate because it’s a great way to keep in touch as we head in different directions throughout the day.

Disney’s Castaway Club

Once you’ve completely your first sailing on the Disney Cruise Line, you’ll be a member of Disney’s Castaway Club. Castaway Club members receive a lanyard at check in.

For your first sailing, you won’t receive one. They are pretty handy to have, however, so you may want to bring a regular lanyard or purchase one on board to hold your Key to the World card.

Disney Cruise Line is rolling out MagicBand use on the ships. These are optional, and you do have to purchase them separately.

You won’t have to sign up to become a member of the Castaway Club – it just happens when you complete your first sailing. There are four levels of the club, and you’ll get different perks and benefits as you sail more times.

What’s Included on a Disney Cruise Line trip

As you budget for your Disney Cruise Line trip, you’ll probably want to know what’s included. Alcohol, packaged snacks, premium coffee, popcorn, excursions, premium meals (in Remy, Enchante, and Palo), photos, the spa, and the Bibbidi Bobbidi Boutique all cost extra. If you don’t prepay your tips, you’ll do that on board as well.

To know what to expect on your first day, be sure to read this post .

More Disney Cruise Ships Resources: Click to read more about the Disney Cruise Line ships including restaurants, tips, itineraries, activities, and more.

The post Disney Cruise Line Tips for First Timers appeared first on Family Travel Magazine .

Disney Cruises can be so much fun for families. In addition to the daily port visits, you will also enjoy activities, shows, fun kids’ clubs, delicious food, character greetings, shopping, and so much more. If you are headed out on your first Disney Cruise Line cruise, you’ll definitely want to be prepared. Preparing for a …

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Frequently Asked Questions About Disney Cruise Line Documentation

Anyone embarking on a Disney Cruise Line sailing must provide identification documents prior to check-in . Some guests, particularly those who are new to international travel, may find the documentation requirements confusing. We’re here to help. But before we get started … please note that these are the rules for UNITED STATES CITIZENS .

Residents of other countries have different requirements. It is your responsibility to have the correct paperwork. When in doubt, consult the DCL website, call DCL at 1-800-951-3532, or consult US Department of State resources.

Are there different documentation rules for children and adults?

All people, regardless of age, must provide identifying documents to sail. See below for the few exceptions where people under the age of 16 may use slightly different paperwork.

What identification documents will I need to sail?

This depends on where your sailing originates and where you’re going. There are different rules for different types of voyages, which I’ll enumerate below.

That said, the gold standard for travel identification is a passport book. A passport will work as an identifying document in all travel situations.

What are the reasons why I wouldn’t want to get a passport?

The main reason people opt out of getting a passport is price. Currently the price for adults to get a new or renewal passport book is $135 (good for 10 years) and for children under age 16 is $100, (good for 5 years). There is also a $35 execution fee for each person. If you have a large family, that can add a hefty cost to your vacation.

Additionally, there are now significant processing times for passports. Waits of up to 16 weeks are not unheard of. If you book your cruise close to your sail date, you might not have time to get a passport delivered.

Or if, for example, your cruise is a family reunion that includes an elderly relative who will clearly be unable to travel beyond your sailing, then applying for a passport might not be worth the expense and trouble.

Even so, a passport can be a valuable ID tool in other non-travel situations for most citizens.

What is a passport card? How is it different from a passport book?

  • Use : Allows international travel by air, sea, or land.
  • Size : Larger, with more pages for visas and stamps.
  • Cost : More expensive than a passport card.
  • Recommended for : Extensive international travel.
  • Use : Allows land and sea travel between the U.S., Canada, Mexico, the Caribbean, and Bermuda.
  • Size : Wallet-sized, similar to a credit card.
  • Cost : Less expensive than a passport book.
  • Recommended for : Traveling to specific nearby countries by land or sea.

Note that one of the main differences between a passport card and passport book is that the book may be used for air travel while the card may not. If you were to encounter an emergency on a Caribbean island (for example), you could use a passport book to fly home quickly. This would not be possible with a passport card.

I’m going on an Alaskan DCL cruise and see (below) that there are different rules for different arrival methods. Why does it matter how I get to Vancouver?

While US citizens can certainly visit Alaska with no extraordinary identification, DCL cruises headed to Alaska embark from the Canadian port of Vancouver.

As noted above, you can use a US passport card to arrive in Canada via land or sea, but not by air. If you’re a US citizen and take a train or car to Vancouver you can use a passport card or Trusted Traveler card, but not if you’re flying to Vancouver. You should also be aware that some port excursions on the Alaskan cruises travel into Canada. Your ID documents may impact whether a particular excursion is available to you.

I’d like to get a passport, but my cruise is coming up soon. Is there any way to get a passport quickly?

To get a passport in 7-9 weeks, the US State Department offers an expedited service for an additional $60 per application in addition to the regular passport fees.

If your sailing is sooner than 9 weeks away, you might qualify for Urgent Travel processing. If your travel is fewer than 14 days away, you may be able to get an in-person processing appointment. These appointments can be hard to come by may not be available near your home. Call 877-487-2778 for more information.

My child does not have a passport or a Government-issued photo ID, does this mean they can’t sail?

Children age 15 and younger are an exception to the above rule. If your child is 15 or younger, they may use one on the above documents without also providing a photo ID.

Note that US states can provide a non-driver official ID for citizens ages 16 and up. The fee for this is typically less than the fee to get a driver’s license.

Can I use my Social Security Card for cruise ID?

No neither Social Security nor Global Entry cards are acceptable of proof of United States citizenship for travel outside of the US.

I have a baby. Are there special circumstances for getting a passport for an infant?

I’ll refer you to an excellent article from Afar Magazine that addresses this very topic.

What is the six-month validity rule for passports?

If you have a passport that is expiring in the next year, you may want to renew it prior to your cruise. Most countries require your US passport to have a minimum of 6-months validity after your intended return date.

The purpose of this validity is to safeguard against unforeseen delays you may face in leaving the country you are visiting. (You get stuck in a country due to a new pandemic outbreak, for example.) The State Department recommends that U.S. citizens renew their passports approximately nine months before the date of expiration.

I’m getting married and am going on a cruise for my honeymoon. Can I still sail if my new married name doesn’t match my passport?

You may be able to use a passport with a previous name if you also bring with you a marriage certificate, divorce decree, or court documents showing a legal name change. That said, you’ll run into fewer problems is your booking and identification documents all match.

This is a situation where you should call DCL and the US State Department in advance to ensure that you’ll be able to sail. In some cases, changing the name on your cruise booking or expediting an updated passport may facilitate your travels.

All this passport stuff is confusing me. Can anyone help?

While DCL doesn’t offer any help, several other major cruise lines recommend VisaCentral.com (877-304-8071) as a reputable source of passport assistance. This is a fee-based service, but if you just want someone to guide you through the process, these folks can help.

How do I get my ID documents to Disney Cruise Line?

DCL asks guests to submit their ID documents online prior to sailing. This takes place during the Online Check-In process . You must also bring all your ID documents with you to your cruise embarkation.

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Identification Rules for Different Situations

Ok. let’s say i’m sailing out of a united states port and returning to the same united states port (a “closed loop” cruise). what documents do i need for this.

For a sailing that starts and ends in the United States (for example, those sailing both to and from Port Canaveral, Miami, Fort Lauderdale, Galveston, San Diego, New York, or New Orleans), guests will need to present a valid original (not a copy) US passport book, a valid original (not a copy) US passport card, or a valid original (not a copy) Trusted Traveler Card (NEXUS, FAST).

If you don’t have a passport or Trusted Traveler card, you can substitute with any of the following:

  • Puerto Rico birth certificates issued prior to 7/1/10 are not acceptable
  • Hospital-issued birth certificates are not acceptable
  • Original Consular Report of Birth Abroad issued by the Department of State AND a physical Government-issued photo ID (digital/mobile state-issued IDs are not acceptable to sail)
  • Original Certificate of Naturalization issued by US Citizenship and Immigration Services AND a physical Government-issued photo ID (digital/mobile state-issued IDs are not acceptable to sail)

Note: Closed-loop sailings are the most common type of Disney Cruise Line voyage, but there are many others. 

What if I’m not going a US-based closed loop cruise? Do the rules change?

Yes. And there are several variations, so be sure you know the rules for your specific situation.

For Alaskan cruises originating in Vancouver , US citizens will need:

US Citizens (Including Children) Traveling to or Returning From Canada (Vancouver) by Air

  • Original valid US Passport

US Citizens (Guests 16 years of age and older) Traveling to Canada (Vancouver) by Land or Sea

  • Original valid US Passport Card
  • Original valid Trusted Traveler Card (NEXUS, FAST)

US Citizens (Guests 15 years of age and younger) Traveling to Canada (Vancouver) by Land or Sea

Guests who are legal permanent residents of the US must present a valid original passport and a Permanent Resident Card to travel outside the US. Photocopies are not acceptable. If traveling by air to Canada, US Permanent Residents must obtain an Electronic Travel Authorization (eTA).

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For one-way (repositioning) Caribbean cruises (examples may include Galveston to San Juan, San Juan to Miami or Fort Lauderdale).

US Citizens (Including Children)

  • Guests who are legal permanent residents of the US must present a valid original Permanent Resident Card. Photocopies are not acceptable.

For European sailings :

  • Original valid passport (valid at least 6 months after the sailing has ended)
  • Additionally, you may be required to obtain a multiple-entry visas for Europe ( Schengen Visa ). It is each Guest’s responsibility to identify and obtain all the necessary visas.

For Pacific Coast or Canada sailings between Hawaii and Vancouver – One-way (repositioning) cruises :

US Citizens (Including Children) Traveling to or Returning from Canada by Air

Us citizens (including children) traveling to or returning from canada by land or sea.

For Panama Canal crossings :

Note: Guests who are legal permanent residents of the US must present a valid original Permanent Resident Card. Photocopies are not acceptable.

For Transatlantic crossings :

  • Original valid US Passport (valid at least 6 months after the sailing has ended)
  • In addition to a valid passport, you may be required to obtain multiple-entry visas for Europe ( Schengen Visa ).

US Legal Permanent Residents

In addition to all the permutations listed above, there are several ID variations needed for US guests going on the Australia and New Zealand cruises, including the South Pacific Repositioning sailings,  depending on whether there are minor children in the party, whether the minors are accompanied by their legal guardians or not, and whether the cruise makes a port stop in New Caledonia (a French territory). US citizens will need a passport book for these sailings and visas may be necessary in some situations. PLEASE speak to a travel agent or DCL directly to ensure that you understand the nuances of ID requirements and permissions for minors for these sailings.

What have been your experiences with ID documents for Disney cruises? Let us know in the comments. 

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Erin Foster

Erin Foster is an original member of the Walt Disney World Moms Panel (now PlanDisney), a regular contributor to TouringPlans.com, and co-author of The Unofficial Guide to Disney Cruise Line. She's been to WDW, DL, DL Paris, Hong Kong Disneyland, Aulani, DVC Vero Beach, and DVC Hilton Head. She's a Platinum DCL cruiser and veteran of 10 Adventures by Disney trips. Erin lives near New York City, where she can often be found indulging in her other obsession - Broadway theater.

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2 thoughts on “ Frequently Asked Questions About Disney Cruise Line Documentation ”

The Panama Canal information is not correct. You can only travel with a Passport or similar document. The Disney Website is NOT correct with that information. There were folks on the WB Panama Canal this year that ended up with cancelled cruises because they followed what was on the DCL website. Their documentation was never approved prior to port and Disney called them to remind them they needed passports. This is outlined in the Western Hemisphere Trave Initiative and on the Customs and Border Control Website as well. Further NEXUS is not valid as this is a sea entry as well.

We did a closed loop out of Italy this summer (2023). At the time, Italy was ok with a child’s passport with 3+ months remaining, it was DCL that refused (via the app) and calling only gave vague answers like ‘probably OK’ but could not guarantee anything. As this would have mean all 3 of us missing a 7 day cruise with no refunds or place to stay, we went to the Consulate in Rome for an emergency passport. Surprisingly, took only a few hours (we had her birth certificate and her standard passport) and the fee paid was applicable toward a renewed passport once we got home.

One of more than a few things as 1st time cruisers that we had to learn as we went from DCL.

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Voyaging on the 6 day Western Caribbean Cruise and trying to book port adventures with my little one (one year old) but there are none. Are we not allowed to bring her on any adventures? All the adventures say at least 3. ”

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Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

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    For assistance with your Disney Cruise, please call (800) 951-3532. Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. Guests under 18 years of age must have parent or guardian permission to call. help, support, help and support, faq, disney help, website help, website support ...

  2. Disney Cruise Line Customer Service: Phone, Email, & Live Chat

    The general customer service number for Disney Cruise Line is (800) 951-3532. If you want to book a Disney cruise package, call (407) 939-7675. If you want to make restaurant reservations, call (407) 939-3463. Cast Members can assist you seven days a week from 8:00 AM to 10:00 PM EST on weekdays and 9:00 AM to 8:00 PM EST on weekends.

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    Sign into your Disney Cruise Line account via My Reservations and select Modify Reservation. From the Modify Reservation page, you can cancel your reservation. If you prefer, or should you run into issues, you may call Disney Cruise Line directly. They will be happy to help you understand the details of your specific cancellation circumstances ...

  12. 40 Disney Cruise Tips and Secrets You Should Know

    Hard liquor is a no-go, but each cruiser 21 years of age and up can bring two bottles of wine (or six-packs of beer) on board with them. If you're thinking of bringing that bottle of wine with ...

  13. Disney Cruise Line Tips for First Timers

    Disney Cruises can be so much fun for families. In addition to the daily port visits, you will also enjoy activities, shows, fun kids' clubs, delicious food, character greetings, shopping, and ...

  14. Disney Cruise Line Guide: What to Know Before You Go on a Disney Cruise

    Disney's cruise ships set sail all over the world. | Disney Cruise Line You can choose destinations around the globe There are a total of five Disney cruise ships: Dream, Fantasy, Magic, Wonder ...

  15. Contact Us

    For help and support please call our Disney Experts on freephone 0800 169 0730*. We're here 7 days a week: Monday - Friday 9am-8pm; Saturday 9am-7pm; Sunday 10am-4pm. If you have a complaint, please refer to Clause 13 of our terms and conditions for more information. Read More.

  16. Disney Cruise Line

    Disney Cruise Line is a cruise line operation that is a subsidiary of The Walt Disney Company.The company was incorporated in 1996 as Magical Cruise Company Limited, through its first vessel Disney Magic, and is domiciled in London, England, with their operational headquarters located in Celebration, Florida.. Disney Cruise Line currently operates five ships: Disney Magic, Disney Wonder ...

  17. Frequently Asked Questions About Disney Cruise Line Documentation

    Anyone embarking on a Disney Cruise Line sailing must provide identification documents prior to check-in. Some guests, particularly those who are new to international travel, may find the documentation requirements confusing. ... While DCL doesn't offer any help, several other major cruise lines recommend VisaCentral.com (877-304-8071) as a ...

  18. Voyaging on the 6 day Western Caribbean Cruis...

    Keep an eye on the Disney Cruise Line Navigator app for morning coloring sessions, a delightful activity for infants and toddlers. Another gem is Nephews' Splash Zone, tailor-made for Mouseketeers aged three and under. Remember to pack swim diapers because they are mandatory to splash about. Accessing various onboard services and amenities is ...

  19. Disney Cruise Gratuities

    This post will help you feel prepared and confident about the tipping process even before stepping aboard the ship. Disney Cruise Gratuities — How to Tip on a Disney Cruise. First things first, many might wonder if tipping on a Disney cruise is even required. The short answer? ... Disney Cruise Line advises a baseline amount of $14.50 per ...

  20. Disney Cruise Line

    Entertainment. Live entertainment, parties on deck, movies and more. For assistance with your Disney Cruise, please call (800) 951-3532. Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. Guests under 18 years of age must have parent or guardian permission to call.

  21. Disney

    Let Disney Cruise Line help grant your family's summer vacation wishes today. Because the time to show your kids the world... is now. Enter for your chance to win today! One 7 night European Cruise on the Disney Dream for up to 4 persons (one stateroom) One standard room with a max. ...

  22. Seas the Day

    3.1 Disney Cruise Package Options: 5-Night Caribbean Cruise from Fort Lauderdale, Florida. One (1) 5-night cruise aboard the Disney Magic or the Disney Dream for up to four (4) persons consisting of: One (1) stateroom aboard the Disney Magic or the Disney Dream (location/category at the discretion of Disney). Maximum occupancy four (4) people;

  23. Cruises, Family Cruises & Disney Vacations

    Discover what sets Disney Cruise Line apart. Explore award-winning family cruises featuring world-class entertainment, modern amenities and legendary service to worldwide ports of call in The Bahamas, the Caribbean, Alaska, Europe, Mexico, Canada and more.

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    Please note: some posts may contain affiliate links which means our team could earn money if you purchase products from our site disney-cruise-line-2025-cover Let our friends at Destinations to ...

  25. Disney Cruise Line

    Vacation Package Bookings. (407) 939-7675. (407) 939-3463. For assistance with your Disney Cruise, please call (800) 951-3532. Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. Guests under 18 years of age must have parent or guardian permission to call.