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We are a travel agency with more than 20 years of experience in the travel & tourism industry, find your hotel, enjoy the journey.

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We are a travel agency with more than 20 years of experience

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Wherever you want to go and whatever you want to do, makes it easy and supports you with 24/7 customer support.

RECOMMENDED HOTELS

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LALALA HOTEL 430$

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FATIMA HOTEL 399$

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SARANI HOTEL 200$

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OINI HOTEL 700$

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The ultimate dog-friendly beaches in California.

  • September 17, 2015

As interesting as visiting ancient ruins or iconic monuments can be, sometimes the most memorable landmarks can’t be pinned on a map. Whether that strange buzz.

There are a few, bold few cities that defy social norms and the powers that be by celebrating diversity, creativity, eccentricity in the air hits you as invigorating or off-putting.

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Romantic and Relaxing Beaches for Loved-up Couples.

As interesting as visiting ancient ruins or iconic monuments can be, sometimes the most memorable landmarks can’t be pinned on a map. Whether that strange buzz in the air hits you as invigorating or off-putting.

There are a few, bold few cities that defy social norms and the powers that be by celebrating diversity, creativity, eccentricity

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DON’T GIVE IN TO FEAR OR HOW TO TRAVEL TO A PLACE YOU KNOW.

Just pack and go let leave your travel plan to travel experts.

Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

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Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

  • Best Overall: Booking.com
  • Best Budget: Skyscanner
  • Best Price Predictor: Hopper
  • Most Innovative: Kiwi.com
  • Best for Eco-Conscious: Kind Traveler
  • Best for Social Impact: I Like Local
  • Best for Design-Forward Homestays: Plum Guide
  • Our Top Picks
  • Booking.com

Kind Traveler

I Like Local

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Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

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At [Travel Agency Name], we are passionate about crafting personalized journeys that seamlessly blend your aspirations with our expertise, ensuring that every step of your adventure is nothing short of extraordinary. Our website is your gateway to a world of possibilities, where you can explore an extensive collection of travel packages designed to ignite your wanderlust and transport you to captivating destinations.

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The Complete Guide to Booking Travel Online

What is an online travel agency, and what are the best sites and apps to use to search for hotels and flights we break it all down for you..

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The Complete Guide to Booking Travel Online

There’s a lot to navigate when researching and booking travel online.

Photo by Rawpixel.com/Shutterstock

My first travel adventure was to Venezuela. I booked the ticket with a travel agent over a pay phone. The agent searched a dozen flight itineraries over a few days, all so I could save $15.

Times have changed. Today, flight searches start online , often on your mobile device. Passengers book either directly with the airline or hotel or with online travel agencies. Rarely do we get on the phone. In fact, American Airlines and United Airlines charge $25 to make a domestic flight booking by phone. And pay phones hardly exist anymore.

So, what is the best way to book online? Here is our complete guide to online travel agencies, search tools, and the variety of booking options available on both mobile devices and desktops.

What is an OTA?

An online travel agency, or OTA, is a website or mobile app that allows users to search for and book travel services such as flights, hotels, car rentals, cruises, and activities. The booking is made directly with the online travel agency but confirmed by the service provider, such as an airline or a hotel. As a customer, your relationship is with the OTA.

What are the main OTAs?

Many online travel agencies nowadays are owned by two main companies: Expedia and Priceline. The Expedia Group is the largest online travel agency in the United States with 70 percent market share, according to travel data firm Phocuswright. Expedia Group operates Expedia.com , Orbitz, Hotels.com , Trivago, CheapTickets , Hotwire , Vrbo , and Travelocity .

Priceline is a major competitor to Expedia, with global revenues larger than the Expedia Group. The company owns Priceline.com, Booking.com, Cheapflights, Momondo, and Kayak—the latter two being metasearch engines (more on that below).

There are also independent newcomers such as Hopper (a mobile-only booking tool) and Kiwi.com (which allows you to book flights on air carriers that don’t normally have a commercial relationship).

Are OTA fares lower than booking directly?

Generally, no. The fares that are displayed by an OTA will be similar if not slightly more expensive when compared to an airline’s website. They’re usually only a few dollars higher or lower. The OTAs charge a booking fee to the airlines, and often that fee is passed directly to consumers. For example, Lufthansa tacks on an additional $18 to any booking made through an OTA for Lufthansa flights. The same flights are exactly $18 cheaper on the airline’s website.

Where you can score a good travel deal through an OTA is when booking a last-minute hotel and flight package. Many OTAs have cut agreements with airlines allowing last-minute travelers to access lower rates than are typically available when passengers book a flight alone.

Are all airlines available to be booked through OTAs?

No. Many OTAs do not display flights from some of the low-fare leaders. For example, Southwest and Allegiant flights are not available through OTAs; the same goes for Ryanair in Europe. And, earlier this year United Airlines threatened to pull out of Expedia altogether, only recently signing a multi-year agreement to stay in. The airlines would rather not lose any margin to online travel agencies in an already low-margin industry and would rather maintain a direct relationship with the customer.

Are smaller OTAs safe to use?

Expedia and Priceline are the two largest players in the online booking space, but there are dozens of independent OTAs, such as CheapOAir, OneTravel, JustFly, and SmartFares. Confusingly, you might actually stumble on ads for these OTAs while using Expedia or Priceline sites. That’s because the larger OTAs earn revenue through advertising, sending passengers to smaller OTAs and charging those OTAs for the favor.

Buyer beware: some of these lesser-known OTAs are masters at hidden fees. For example, a flight search on JetBlue allows for free seat selection in many instances. If you perform the same search on FlightNetwork, an independent OTA, and select a seat, you will be charged an additional $25—despite the fact that JetBlue doesn’t charge a seat selection fee if you book directly.

What if you need to change your itinerary?

Itinerary changes are often a pain. If your plans change, it won’t matter whether you’ve booked directly with an airline or with an OTA—you’re going to pay fees for the privilege, if you can even change your ticket at all.

For example, CheapTickets.com, which is part of the Expedia Group, charges $25 to change or cancel a ticket if that change is requested after 24 hours of making the booking—it is free if you do so within 24 hours of booking. However, the fees go up from there. JustFly, an independent OTA, charges a $75 fee for changes to domestic flights in addition to airline change fees, plus the difference in fare, for tickets that can be changed. For an international trip, the fee rises to $200. That means to change an international flight with Delta (which charges a $100 change fee) booked through JustFly, you’ll be assessed $300 in fees, plus the difference in fare. At that rate, you may as well book a new flight. FlightNetwork indicates in its terms of service that changes may incur a change fee but doesn’t specify what those fees are. That hardly makes the few dollars you saved by booking with the OTA in the first place worth it.

What is an OTA price match policy?

To assure travelers that they are getting the lowest fare possible, many OTAs have a price match policy. The rules vary and so do the benefits.

For example, if you book with Orbitz and find a less expensive flight, car rental, or activity on any U.S.-based website within 24 hours of your booking, Orbitz will refund you the difference you paid. And it works: I have personally found a flight in the same class, on the same airline, for the same origin and destination cities, and requested Orbitz to refund the difference of around $35. Within a few weeks, I received a check in the mail. A similar program applies for CheapOAir, but there’s a catch—the price difference must be found on a major OTA such as Expedia or Travelocity.

Expedia has a particularly good price match policy, but you have to pay extra for it at the time of booking. Expedia offers the price match option as an add-on that costs between $5 and $30 when you book. With the price match applied, if the airfare on Expedia drops between 120 days of the flight and up to six hours before the flight, Expedia will automatically refund you the difference in fare. Unfortunately, fares generally do not drop substantially as the travel date approaches, so while this might give you peace of mind, it’s probably not worth the expense.

How do Google Flights and other travel metasearch engines work?

Frequent fliers are likely familiar with websites such as Google Flights, Kayak, Momondo, or Skyscanner. On these websites, passengers search on the site but are redirected to the service provider to complete the booking, such as an airline, rental car company, or hotel.

Metasearch started with a product called ITA Matrix, which is a tool for searching airfares online but not for actually booking online. ITA Matrix allows for multi-city searching, such as setting two different departure or arrival airports, and for offering a calendar view of fares for easier comparison. That company was acquired by Google in 2011, and savvy travelers swear by it to help find the least expensive fares online. Most consumers are more familiar with Google Flights, which has gained traction more recently not least because it has the benefit of being displayed first in search results on Google.

Metasearch engines receive distribution fees from the airlines for sending traffic to the supplier websites. There are no additional hidden fees for using a metasearch engine because you’re booking directly with the airline or hotel.

A major benefit of the metasearch engines is their price tracking tool, which lets users know whether the displayed fares are low, average, or high for the flight, allowing travelers to make a more informed decision on whether to book a flight or not . Google Flights and Kayak, for instance, both have price tracking tools.

Why not just book directly?

The airlines would definitely much rather you book directly with them. Over the past five years, they have gotten much better at marketing and selling their product directly to consumers online and through mobile sites and apps. But in the past, they weren’t so good at it. In fact, Delta, Northwest, United, American, and Continental got together to invest $145 million to launch Orbitz in 1999 to counter the threat from Expedia. Now Orbitz is owned by Expedia.

The airlines also try to encourage customers to book directly so that they can maintain a closer relationship with them. It allows carriers to connect bookings with loyalty programs and create special offers and discounts catered to individual passengers.

There is another benefit to booking directly. The U.S. Department of Transportation requires carriers to hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be cancelled within 24 hours without penalty, so long as the booking is made at least seven days before travel. The law applies, however, only to U.S. and foreign air carriers that have websites marketed to U.S. consumers. This means that, in theory, an online travel agency does not have to offer such a policy, although most OTAs do.

What are the options for booking on your mobile device?

Airlines and the major OTAs all have apps to help you book and manage your trip on your mobile device, but their functionality is lacking compared to these websites’ desktop editions. For example, Expedia’s app doesn’t allow you to view flights on a month-view calendar. Kayak has an app with more bells and whistles and a better user interface, including a month-view calendar with color-coded pricing. It also has a handy “augmented reality” function to help you see if your carry-on bag will fit in the overhead bin (a feature originally developed by KLM). Point your phone’s camera at the luggage, and it’ll give you the dimensions.

While apps are improving and gaining in popularity, you still might find it easier to locate the best deals on flights and hotels by using your desktop, where you can have multiple tabs open and have all the available search tools at your disposal. Apps are fine for booking directly with an airline once you know which flights you want to book.

If you’re determined to use your mobile device, you may want to look into Hopper. Hopper is a mobile-first flight booking tool that has a solid price prediction tool. You can research travel options and book directly on the app. Another benefit of Hopper: Of its team of 300 employees, nearly half are dedicated to customer support and are based in Canada versus some OTAs and airlines that outsource much of their customer service further afield.

The bottom line?

Like many travelers, I enjoy a flight deal as much as the next person, but I also don’t like any added hassle. I typically start my travel searches using the ITA Matrix or Google Flights to get a general sense of the fares. It helps to know what is a good deal and what is expensive for a particular route. I do my research, typically on a desktop computer. When I’m ready to book, I’ll book directly with the airline. I’ve found that customer service is better when booking directly with the service provider. But I’ve also saved money by using OTAs and have booked with them, too. Whichever way you choose to book, you can be safe in the knowledge that finding and purchasing travel online is a lot easier today than searching for a deal with a travel agent on a pay phone.

>> Next: How to Get the Best Last-Minute Travel Deals

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The Pros and Cons of Booking Through Online Travel Agencies

Carissa Rawson

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

You’re likely already familiar with online travel agencies, even if you don’t travel often. These companies — such as Priceline , Expedia and Orbitz — act as intermediaries between you and a travel provider.

Booking your travel through an OTA can be a good idea in some circumstances, but you’ll want to be wary of its pitfalls. Let’s take a look at the pros and cons of online travel agencies, so you’ll know what to use to book your next vacation.

Pros of booking through online travel agencies

There are certainly advantages booking through online travel agencies, though you’ll find different experiences whether you’re using public OTAs — such as Kayak — or private ones like those offered by your card issuer, such as the Chase's travel portal .

✅ It may be cheaper

When searching for flights online, you may see different prices for the same routes that vary across websites. Although it may be a result of fare type — for example, some search results may not clarify that a fare is basic economy rather than main cabin or economy — other times, the difference comes down to competition for your business.

Online travel services will often offer slightly lower prices on flights in an effort to entice you as a customer. This is true for both hotels and airlines.

» Learn more: Best credit cards for online travel-booking websites

✅ It can earn you more rewards

Have you ever heard of shopping portals ? By logging into a shopping portal, you can earn rewards for purchases made with many online merchants. Some hotel chains, such as Hilton , Marriott and IHG , can be accessed through shopping portals while still booking directly on the hotel website. In this way, you can earn rewards with the hotel directly as well as with the shopping portal.

The same isn’t true for shopping portals and most airline sites. However, many public online travel agencies are accessible through shopping portals, which can then earn you rewards for airfare bookings. By opting to book in this way, you’ll be able to earn points or cash-back rewards through the shopping portal that you’d otherwise miss.

Some card issuers will also reward you heavily when using their online travel services. Clear examples of this can be seen with Capital One and Chase. With the Capital One Venture X Rewards Credit Card , for example, you’ll get 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel .

The Chase Sapphire Reserve® is similar. With this card, you can get 10 Ultimate Rewards® points per dollar spent on hotels and rental cars booked through Chase's portal.

While these numbers are high, it’s important to remember that there are trade-offs when booking through an OTA rather than directly with a hotel or airline. We’ll get into that a little later.

Online travel agencies offered by your card issuer may not feature the same prices as booking directly; you’ll want to compare these before committing to a purchase.

Some card issuers will go so far as to give your points more value when redeeming through their online travel agencies.

This is true with the Chase Sapphire Preferred® Card . When redeeming points on Chase's travel portal, you’ll get 1.25 cents in value per point rather than 1 cent elsewhere.

» Learn more: How much are your airline miles and hotel points worth this year?

Cons of booking through online travel agencies

There are several downsides when it comes to using online travel services for booking travel. It mainly comes down to the fact that travel providers prefer that you book directly with them — and offer more perks to woo your business.

❌ It can be harder to change a booking

Ever needed to change a flight after it's booked? No matter the reason, attempting to alter or otherwise cancel a flight can be a hassle — especially if you’ve booked through a third party.

Generally speaking, rather than offering you direct assistance, both hotels and airlines will recommend you contact the online travel agency you’ve booked with in order to make any changes.

While you may be able to make changes or get refunds with the travel agency, airlines and hotels can — and will — offer much more flexibility when you’ve booked with them directly. You may also be subject to additional fees charged by the online travel agency, which can erase any savings you’ve received.

❌ You may not receive elite benefits

This is the real kicker for anyone wanting elite status. Although airlines will almost always recognize your elite status and allow you to earn miles even for bookings made through an online travel agency, hotels and rental car companies will not.

This is especially important for hotel chains. Earning elite status with hotels generally relies on elite night credits. Although these can be earned in a variety of ways — including having complimentary status by holding certain credit cards — the main method of acquiring elite night credits is by spending nights in hotels. Rooms booked through an online travel agency do not count toward elite status as elite night credits.

Additionally, you will not receive any of the benefits of your existing elite status if your booking is through a third party. This can mean the loss of perks such as room upgrades, complimentary breakfast and even free Wi-Fi.

» Learn more: The best airline and hotel rewards loyalty programs this year

❌ It may be more expensive

Did you know that many hotel chains have best price guarantees? Hyatt, Hilton, Marriott and IHG all have a guarantee that’ll give you either points or a discount if you find a better rate elsewhere.

These guarantees are generous; Hilton, for example, will match the rate and then discount it by a further 25%.

Although you’ll need to file claims for these guarantees and they face limitations — such as a 24-hour window from when you made the booking — you can save a lot of money on your stay if your request is approved.

Online travel agencies can be hit or miss

There are two sides to every coin and this is no different, as there are several benefits and limitations of online travel services. Depending on your needs and loyalty program status, you’ll want to choose whether to book directly with a travel provider or rely on OTAs to do the job for you.

Booking travel through credit card portals from issuers like Chase and Capital One can earn you big rewards. But if you anticipate altering your travel plans or aim to earn elite status instead, booking directly is the way to go.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Chase Sapphire Preferred Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Chase Freedom Unlimited Credit Card

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Capital One Venture Rewards Credit Card

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

the one travel agency

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The 10 best online travel agencies in 2024

The top 10 online travel agencies.

  • Booking.com
  • Lastminute.com

Best online travel agencies for business travel

1. travelperk.

Main offerings and features:

  • Industry-leading travel inventory
  • Flexible booking with FlexiPerk
  • Safety alerts with TravelCare
  • Integrated travel policy & approval flows
  • Centralized invoicing
  • Easy & real-time expense reports
  • Carbon offsetting with GreenPerk
  • 24/7 fast customer support in target 15s
  • VAT reclaim
  • Integration with 3rd party tools , such as expense management or HR software like Expensify and BambooHR

Save time and money on your business travel with TravelPerk

2. sap concur.

Sap Concur homepage

  • Works with some of the biggest brands
  • Easy tracking and reporting of expenses for expense reports
  • Many connected apps, such as Uber and Airbnb for cars and hotels
  • One solution for a variety of business travel spending

Click below to compare both platforms’ features and benefits

CWT homepage

  • Ample integrations
  • Award-winning mobile app
  • Employee-centric travel management

Click below for a more detailed comparison between both platforms:

Best online travel agencies for leisure travel, 1. booking.com.

Booking.com_homepage

  • Intuitive booking tool and website
  • Flight + Hotel booking for easily planning trips with no cross-referencing travel websites
  • Simple car rental options and taxi hire
  • Available in over 40 different languages and offers over half a million properties across 207 countries
  • You can book experiences in your destination city to entertain you on your travels
  • Genius rewards program

Agoda_homepage

  • Simple interface and booking tool
  • Deals when making more than one booking
  • 38 different languages and offers a 24-hour, multilingual customer support service
  • Free cancellation within 24 hours of booking
  • Millions of reviews to help make your decision

3. Lastminute.com

Lastminute homepage

  • Filter hotels according to budgets, star ratings, guest ratings, board types, and more
  • ATOL protection on flight + hotel bundles
  • Flash sales for last-minute deals
  • Payment plans to spread out the cost of travel
  • Extra entertainment booking for your trips, like theatrical productions and day trips
  • Gift cards for gifting travel

Expedia homepage

  • Expedia rewards for hotels, cars, and more
  • Experienced support
  • Compare cruise lines
  • Big savings when booking flights, hotels, and car
  • Operates in nearly 70 countries and in over 35 different languages
  • Luxury travel options

Hotwire homepage

  • Book hotels, flights, cars, and bundles
  • 24/7 support
  • Lower prices on the app
  • Great last-minute deals for spontaneous travel

6. Bookmundi

Bookmundi homepage

Best online travel agencies for flights

1. skyscanner.

Skyscanner homepage

  • Super flexible booking filters
  • Cheaper flights and hotels than other OTAs
  • Price alerts for travel routes of interest
  • Easy-to-use booking tool and UI
  • Hundreds of location and currency options
  • One-way, return, and multi-city travel options

2. Kiwi.com

Kiwi.com homepage

  • Simple flight booking tool
  • Partnerships with Booking.com and Rentalcars.com
  • Discover deals anywhere with the option to open up your search
  • Easy-to-use app

How do online travel agencies work?

What are the advantages of booking through an online travel agency.

  • Access to comparison tools
  • Peer reviews to help you with your decisions
  • Flexible cancellation policies
  • All your travel in one place
  • Local flights and deals

Rewards programs

Comparison tools, peer reviews, flexible cancellation.

" "

Flexiperk: Cancel anytime, anywhere. Get a minimum of 80% of your money back.

One account for all of your travel needs, a local approach to global travel, wrapping up.

Woman riding train

Make business travel simpler. Forever.

  • See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
  • Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
  • Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

Speak to a travel expert

" "

Want to explore by yourself?

Singapore Scaled

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Australia 2 Scaled

10 best business travel management companies in Australia

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​​The 8 best travel & expense management software platforms in 2024

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  • Singapore To Genting Highlands
  • Singapore To Malacca
  • Singapore To Copthorne Hotel (Cameron)
  • Singapore To Ipoh
  • Singapore To Kuala Lumpur
  • Singapore To 1 Utama Shopping Centre (1U Bus Terminal)
  • Singapore To Teluk Intan
  • Singapore To Klang

The One Travel & Tours – Bus From/To Golden Mile Complex & Berjaya Time Squares

Regarded as one of the most well-sorted and famous bus operators in Singapore and neighbouring country Malaysia, transportation company The One Travel & Tours has been collaborating with prominent operator Five Stars Malaysia to provide multiple express bus services departing from Singapore to various cities within Malaysia and vice versa.

Since established in January 2014, The One Travel & Tours are proud to provide comfort and ease to our loyal passengers on their journey with the well-maintained fleets. Our office is located at Golden Mile Complex which is only five minutes by foot from Nicoll Highway MRT Station and 10 minutes’ walk from Lavander MRT Station for those who choose to buy the bus tickets at our counter. Ease the process by booking The One Travel & Tours bus tickets online today!

With Five Stars Malaysia’s support, The One Travel & Tours offers bus routes that depart from the South Region of Malaysia to Singapore. We have buses leaving from Terminal Bersepadu Selatan (TBS) Kuala Lumpur to JB Larkin Terminal, Golden Mile Complex and Woodlands, as well as Berjaya Times Square to Boon Lay and Golden Mile Complex are available for booking too.

The One Travel & Tours buses arriving at Berjaya Times Square provide our passengers with easy access to exciting shopping malls, as well as local street hawker spots for a taste of the Malaysian street food.

Travellers can travel to their desired destination with our fleets available mainly in single deck express bus with either 27 seaters or 21 seaters along with spacious seats and ample legroom. We also provide well-trained and professional drivers onboard to make each trip safe and comfortable.

Take a trip to Kuala Lumpur, Kluang, Batu Pahat, Melaka, Genting Highlands, Ipoh and other great cities in Perak conveniently with our service today. We put our passengers’ safety as our top priority knowing our success is based on the loyalty of our returning customers and great The One Travel reviews we have received.

We hope to continually serve all travellers with even more outstanding service through online booking system here. Travellers can now book The One Travel & Tours express bus services hassle-free within minutes. Say goodbye to long counter queue and book The One Travel & Tours bus ticket with us today!

Young U.S. Travelers Ditch Online Travel Agents for Bank Booking Sites: Skift Research

Sean O'Neill , Skift

April 1st, 2024 at 1:20 PM EDT

Young Americans are shunning online travel giants like Expedia and Booking.com in favor of credit card travel portals, such as Chase Travel and Capital One Travel, a Skift Research survey found.

Sean O'Neill

Would you book your next vacation through the reservation platform of your bank credit card, such as Chase Travel or Capital One? Would you turn instead to online travel agencies like Expedia and Booking.com? Or would you book directly with airlines and hotels?

If you’re an American under 35, the likely answer is that you favor your bank credit card’s travel portal, according to Skift Research .

A Skift Research survey found that roughly a third of U.S. Gen-Zs and Millennials book airline and hotel reservations through credit card platforms, while only a quarter use online travel agencies.

This behavior is the opposite for older travelers, who are much likelier to use online travel agencies than credit card portals.

the one travel agency

A Rising Generation Opts for Next-Gen Travel Players

Skift Research surveyed 1,001 U.S. travel credit card holders who had taken at least one long-distance, overnight trip in late 2023. The survey was fielded online by a trusted third-party consumer panel provider.

The survey found that between 32% and 36% of travelers between the ages of 18 and 34 booked trips through credit card reservation portals, using their credit cards to either pay or redeem rewards. Between 24% and 25% booked trips through online travel agencies.

The preference for credit card portals was reversed for older travelers. People over the age of 55 booked through online travel agencies about 27% of the time, but they used credit card platforms only about 11% to 12% of the time.

Between 40% and 60% of travelers of all ages said they booked directly.

the one travel agency

Online Travel Companies Still Benefit

The bank-led programs have grown quickly. JPMorgan Chase & Co. began pushing its Chase Travel portal to its U.S. customers in earnest in 2022. Last year, Chase Travel processed roughly $10 billion in transactions , making it roughly comparable in volume to established players like American Express Travel. Capital One Travel has similarly grown by leaps and bounds since its 2021 relaunch .

However the credit card travel booking portals source most of their inventory through business-to-business contracts with online travel giants. So companies like Expedia, Booking Holdings, and Hopper still make commissions by providing white-labeled plane tickets and hotel reservations to these banking partners.

It could be a perilous game for online travel giants to let upstart banking players create customer loyalty and habits among young travelers. Agencies’ commissions from powering the bank portals behind the scenes are typically less — and often 50% less — than when customers book at agencies themselves.

If a generational shift in booking patterns holds long-term, it could eventually undermine the margins of online travel companies.

Chase Travel Exec On How In-House Agency and Tech Provide an Edge

Chase Travel Exec On How In-House Agency and Tech Provide an Edge

Chase Travel and American Express Travel are among the top handful of leisure travel sellers in the U.S. That’s mostly good news for online travel agency partners, as well.

More from Skift Research

Travel tech sector stock index performance year-to-date.

What am I looking at?  The performance of travel tech sector stocks within the  ST200 . The index includes companies publicly traded across global markets including online travel, booking, and travel tech companies.

The Skift Travel 200 (ST200)  combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number.  See more travel tech sector financial performance .

Read the full methodology behind the Skift Travel 200.

Have a confidential tip for Skift? Get in touch

Photo credit: Some of the Chase Sapphire credit cards used for booking travel and other things. Source: Chase.

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Russian Tours and Cruises from Express to Russia

Moscow Travel Guide

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Why travel to Moscow

Contrasts: 12th century monasteries and some of the tallest skyscrapers in Europe can be found side-by-side in this complex and captivating city. The diversity of this mega-city is astounding. Only a few steps away from the solemn red facade of the Kremlin and the sounds of righteous church bells, a buzzing night scene and alternative-fashion boutiques can be found.

Culture: In Moscow only the best goes. Be it a theatre, restaurant or gallery, the standards are certain to be world-class. The Bolshoi ballet company is reputed to be even better than the Mariinsky’s and “MMOMA” (Moscow’s museum of modern art) exhibits works of art as profound as any that could be found in the famed MOMA.

Convenience: Unlike the rest of Russia, it’s easy enough to get by with just English in Moscow and, driving excepted, it is surprisingly safe: the murder rate is lower than in some of America’s major cities.

Top Sights in Moscow

Kremlin

St. Basil’s

MGU

Novodevichy Convent

MORE SIGHTS

  • Moscow Fact File
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Why visit Moscow

It would take more than two days to walk around the perimeter of the biggest city in Europe, Moscow. Many of its inhabitants barely know what’s beyond the few blocks around their flat and there are so many attractions that it’s almost impossible to know where to start. If there is such a thing as an antidote to boredom, Moscow City is it. The mind-boggling range and diversity of things to do, places to eat, parks, historical monuments and more means that a vacation in Moscow has a wealth of activities to offer for every type of traveler, from young families to retirees.

Reasons to Vacation in Moscow in 2022

The Bolshoi theatre is familiar to almost everyone as Russia’s grandest theatre, but what people don’t know is that there are many more bolshoi (big) sites in Moscow that are worth travelling all the way to Moscow to see. For more than 100 years, the world’s biggest bell has been hidden behind the Kremlin’s walls and inside Moscow’s main park (which is bigger than some countries!) there is the world’s largest outdoor ice-rink. Travelers that visit Moscow can stay at the Izmailovo, Europe’s biggest hotel, then eat at the largest and most historic McDonald’s in Europe and after that have fun at the largest European indoor theme park!

Ancient Past & Stunning Architecture:

As those who travel to Moscow will see, just because Moscow is a city of record-breaking, glitzy high-rises doesn’t mean that there is no history. On the famous Arbat street, time-worn, wooden storehouses and century-old churches are squashed up against grey, soviet blocks which are then towered over by 21st century office-blocks. Unlike its much younger sibling, St Petersburg, Moscow’s roots stretch way back to the 12th century. Within the walls of the Kremlin, the city’s oldest building the Cathedral of Assumption can be admired in all its 500+ years of age.

Culture & Convenience

For a foreigner who has never visited Russia, Moscow is the perfect stepping stone into this great land of mystery. From the country’s best classical ballet troupes to snow-white troikas trotting through the parks, all the highlights of Russian culture can be had in Moscow without any of the complications that would be expected in other, less developed regions of Russia.

Cheap as Caviar

In Moscow, everything is bargain when with the current foreign exchange rates being what they are. Even caviar doesn’t seem so dear when the exchange rate is at 60rub to the dollar, so go on indulge yourself! Take your 2022 vacation in Moscow and have the best of both worlds, with European luxury at very affordable prices.

the one travel agency

Lena, our guide in Moscow was excellent. She was very knowledgable and could answer any question we had for her. We liked that she could pick up on our interests and take us places we might not have thought of to go. When we realized that one of the places we had chosen to see would probably not be that interesting to us, she was able to arrange entry to the Diamond Fund and the Armoury for us. Riding the Metro with Lena was a real adventure and a lot of fun. In Saint Petersburg we found Anna well versed in the history of the Tsars and in the Hermitage collection. Arkady in Veliky Novgorod was a very good guide and answered all of our questions with ease. Novgorod was perhaps a long way to go for a day trip, but we did enjoy it. Vasily was a great driver to have and kept us safe with good humour and skill. We enjoyed ourselves so much, my daughter says she is already planning to return. We would both have no hesistation to recommend ExpresstoRussia to anyone we know.

Just wanted to let you know that My grandson Bruno and I couldn´t have been more pleased with our week in Moscow (6/15 - 6/21). We were absolutely enchanted with the whole experience, including getting lost a couple of times in the Metro during our free time. Although both our guides (both Eleanas) were excellent, I would particularly commend the first one (she took us to the Tatiakov, the KGB tour, and to that beautiful cemetery where so many great Russian artists, authors, composers, musicians, militarists, and politicians are buried). Her knowledge is encyclopedic; and her understanding of today´s Russia as a product of its past was, for us, truly enlightening. I will be taking another tour in Russia, with my wife, within the next two or three years. I will be in touch with you when the time comes. Meanwhile, I will refer you to other potential visitors to Russia as I meet them.

We had a great time both in Moscow and St Petersburg. Your travel agency was excellent in coordinating the whole trip. Everything worked like clockwork. The guides assigned to us were very nice and friendly. They had a great knowledge of their subjects. The cars and the drivers were great. The hotels were good and the itinerary was good. All in all, it was a wonderful experience. It was nice dealing with you and your company. Thank you very much for a great Russian experience. Have a great future ahead

  • 31 reviews of Express to Russia Moscow Tours in Moscow

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The TSA says the amount of people sneaking past security is a 'larger number than we realized'

  • Hundreds of people have breached parts of airport security since March 2023, the TSA told The Washington Post.
  • That's a massive uptick over 2022, and the agency told The Washington Post it wants to crack down.
  • Most incidents, like travelers re-entering through one-way exits, didn't have any "evil intent."

Ever wished you could skip the line at the airport?

It turns out 300 people since March 2023 have managed to get close by slipping by parts of TSA security checkpoints.

"It is a larger number than we realized," Transportation Security Administration spokesperson R. Carter Langston told The Washington Post in a new interview .

The stat marks a massive uptick over previous years; there were just 29 airport security breaches in 2019 and 72 in 2022, the agency told the Post.

Langston said the breaches were a "trend" the TSA wants to crack down on. That said, the "vast majority" of breaches "do not seem to have evil intent," he told the Post, with most resulting from accidents, impatience, or people looking for misplaced items.

In more than 200 breaches last year, people re-entered one-way exits, while in 80, people evaded travel document checkers, according to the Post. In those 80 instances, all passengers were still screened by a metal detector or body scanner, Langston said.

The Post noted that multiple incidents in recent months corroborate the new TSA figures.

In February, a passenger walked through an unstaffed body scanner. In a separate incident that same month, another flyer bypassed ID checks and flew to Los Angeles without a ticket. She was detained by the FBI upon her arrival but not charged, according to the Post.

The TSA told Business Insider that it screens 850 million passengers each year, and just 1 in every 11 million passengers tries to get past the TSA.

The agency is testing new ways to stem security breaches, the outlet reported, including solid plastic or glass barriers in place of the nylon belts popularly used as line dividers, as well as one-way gates that close behind travelers when they pass.

In order to improve the passenger experience, the TSA said in March it would test self-checkout style security screenings at Harry Reid International Airport in Las Vegas — but only for TSA PreCheck passengers.

Correction: April 5, 2024 — A previous version of this story cited a quote in The Washington Post by a TSA spokesperson that was incorrect. The spokesperson said the hundreds of people who bypassed parts of security checkpoints were a "larger number" than the agency thought, not a "larger problem."

The story has also been updated with a statement from the TSA about how many passengers it screens each year.

If you enjoyed this story, be sure to follow Business Insider on Microsoft Start.

The TSA says the amount of people sneaking past security is a 'larger number than we realized'

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One of the Best Travel Agency in Moscow, Russia

International travelers are very attracted to russian travel opportunities but there are many concerns and hesitations due to the complicated visa issues, the language barrier, the confusing cultural differences, and methods and means of travel confusions., our small family business eliminates all of your concerns. we offer personal solutions to all of those problems as well as rare and extraordinary tours with a highly personal touch., we will make your russian travel enjoyable and unforgettable.

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Moscow Vacation Packages

Moscow vacations are always a great idea when it comes to traveling in Russia. Plan your trip to Moscow with a leading tour operator for Russia and enjoy the ease and pleasure that comes from it. You will stay at the centrally-located hotels, enjoy guided tours to Moscow's best sights with charming local guides, and, most importantly, feel relaxed and immersed in the Russian culture at all times. Wondering what the ideal way to see the best of Moscow is? Well, with a private tour to Moscow, of course! We will listen to your travel preferences and prepare a custom Moscow itinerary just for you. Let's start talking about your upcoming vacation to the gorgeous capital city of Russia.

Moscow Tour Highlights

Explore the capital of the largest country in the world, Russia.

Learn about the most visited sights in Moscow that are worth adding to your Russian itinerary. Create a fantastic tour to Moscow with a destination, choosing your wished activities.

Moscow Tour Highlights

  • Moscow walking tour
  • The Red Square
  • St Basil's Cathedral
  • Moscow Subway ride
  • Tretyakov Gallery
  • The Red Square in Moscow
  • The Bolshoi Theater
  • Cathedral of Christ the Savior
  • Moscow's Kremlin exploration
  • 'Seven Sisters' Skyscrapers

Tips for Moscow Travel

Take a look at the good-to-know tips before visiting Moscow and have a fantastic time in the capital.

moscow

What to pack

Make sure to check the weather prognosis before your trip and pack accordingly.

When to travel

Moscow is beautiful all around the year. Choose traveling time according to preferred activities.

We suggest to always have some cash with you. You will need Rubles (RUB) for Russia.

How much to tip

Tipping is not required in Russia, but it's considered good etiquette, tip 10%-15% of your bill.

The average summer temperature is approx 18°C (64°F), and winter is around -6°C (22°F).

Some of the most popular souvenirs from Moscow are caviar, Krasnaya Moska perfume.

Best Moscow Sights

One of the highest points in Moscow and one of its most breathtaking places - the Sparrow Hills.

See the 344-feet Cathedral of Christ the Savior - the tallest Orthodox church in the world.

Enjoy masterpieces of Russian opera and ballet in Moscow's legendary Bolshoi Theater.

Being the most recognizable symbol of Russia in the world, Red Square is an absolute must see when in Moscow. 

The famous GUM is a large department store in the Kitai-gorod part of Moscow facing Red Square.

St. Basil’s Cathedral is Moscow’s most famous artistic work of architecture set in the romantic Red Square.

History and luxury is revealed inside the Kremlin as the Armoury Chamber displays treasures like Faberge Eggs.

The symbol of Moscow and entire Russia, the Kremlin is often described as the 8th Wonder of the World.

Moscow Metro is like a whole underground city that holds the world's largest collection of Stalinist Art.

I am very satisfied.

I have been using the Firebirds (Travel All Russia) services for a while. I am very satisfied.

WOW. From the choice of hotels to...

WOW. From the choice of hotels, an itinerary that ran to plan, the amazing Guides and drivers, and of course the stunning cities of Moscow and St Petersburg. No long queues for entry to museums, churches, and palaces.  I would gladly recommend using Firebird Tours (Travel All Russia) to anyone.

THANK YOU for making this happen for me !!!

I must say from the day I started to book my tip till the day I got home I had one GREAT trip and experience I always felt safe and cared for help was seconds away not that I needed any I will defiantly highly recommend your company to any traveler to Russia WELL DONE to the Whole team THANK YOU for making this happen for me !!!

We enjoyed the whole trip a lot

Overall we enjoyed the whole trip a lot. Moscow is beautiful and clean. Thank you very much for your patience and excellent organization of this tour. Everything ran very smoothly and according to schedule. The guides met us on time at hotels or at our train carriage on arrival. They all spoke good English, had a good local knowledge and were very kind and helpful.

The tour lived up to all expectations

I’m most pleased with Travel All Russia in arranging our ‘Volga Dream’ Russia tour, I would recommend using your services again as every aspect of our tour went off without a hitch. The communication between our tour representative was excellent as we required additional days on both ends of our tour. The visa process and the logistics were flawlessly implemented.

We had a great time in Moscow!

Everything was perfect and we are very satisfied with services and accommodations.

Loved my time in Russia

The trip was great. Especially want to mention the guides I had on the extra days were exceptional. Both guides and drivers worked out well. Thanks again for all your help and attention. Loved my time in Russia, and still haven’t stopped talking about it.

Exploring Magnificent Russian Capitals, June 2017

Just want to say that our guide in St Petersburg was really outstanding. You really felt like someone was looking after you. Very observant - knowledgeable. We really enjoyed time spent with her.

Exploring Vibrant Moscow, June 2017

The experience was great!!! We had an excellent guide. The hotel was fabulous.

Thank you for your help !!! was an unforgettable trip.

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Asheville ranks high on list of best flower festivals in the world

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ASHEVILLE - One of the best places to stop and smell the flowers is in Asheville, according to international travel agency, Planet Cruise.

Biltmore Blooms, a flower festival at Biltmore Estate, ranked No. 8 worldwide, based on search volume, social media mentions and sentiment, number of observed flower species at peak month, and the average daily sun hours and monthly rainfall.

The No. 1 ranked flower festival is the Tulip Festival in Amsterdam in The Netherlands, which has 85 locations of colorful tulips across the city including in public gardens and museums.

Biltmore Blooms received the most positive social media sentiment score at 91%. in Planet Cruise's research study. There were 590 searches and 6,840 social mentions reported for the flower festival.

In May, the peak month for blooms, 908 flower species were observed, and an average of 9.3 sun hours daily and 93 millimeters of rainfall monthly was measured, according to Planet Cruise.

This season, Biltmore Estate’s “Spring at Biltmore” features thousands of flowers including daffodils and tulips, and orange, purple, yellow, red and white bulbs are in the Walled Garden.

According to the estate, its founder George Vanderbilt was “fond of tulips as they paid tribute to his Dutch heritage.”

Biltmore’s gardens shift and change daily but guests may check Biltmore Director of Horticulture Bill Quade's weekly bloom report , updated on the estate's website.

Inside Biltmore House, the estate’s floral team has created floral décor in the theme of “Spring Romance” and recreated a large wedding bell and floral bouquet display in the Tapestry Gallery as a tribute to the 100th anniversary of the springtime wedding of Cornelia Vanderbilt ― daughter of Biltmore’s founders George and Edith Vanderbilt ― and John F.A. Cecil in April 1924. According to Biltmore, the design is based on the room’s 1924 decor for the couple’s wedding breakfast.

On April 15, Biltmore House tours will offer a new self-guided audio tour with new stories about the Vanderbilt family, recorded in English with versions in Spanish, French, German and Mandarin Chinese available later this spring.

Guests may request an American Sign Language and descriptive audio tour for the visually impaired.

In March, Biltmore premiered its new special art exhibition, “Chihuly at Biltmore,” featuring artworks by globally renowned artist Dale Chihuly, open through Jan. 5 at Amherst at Deerpark on the estate.

For details about admission tickets, events, and overnight stays, visit Biltmore.com or call 877-BILTMORE.

Planet Cruise’s Best Places in the World to See the Flowers Bloom in 2024:

  • Tulip Festival, Amsterdam, The Netherlands.
  • Calla Lily Festival, Yangmingshan National Park, Taipei, Taiwan.
  • National Cherry Blossom Festival, Washington, D.C.
  • Girona Flower Festival, Girona, Spain.
  • Canadian Tulip Festival, Ottawa, Canada.
  • Floralia Brussels, Brussels, Belgium.
  • The Gardens of Versailles, Versailles, France.
  • Biltmore Blooms, Asheville.
  • Springhill, Derry, Northern Ireland, United Kingdom.
  • Infiorata Flower Carpet Festival, Noto, Italy.

See the full list at planetcruise.com .

Stories you may have missed:

  • 'Chihuly at Biltmore' art exhibit opens with glass chandeliers, more at historic estate
  • Handle with care: Dale Chihuly artist team moves new exhibit onto Biltmore Estate
  • Asheville Orchid Festival will feature thousands of blooms at NC Arboretum
  • Asheville restaurant named one of the most romantic places to dine in the U.S.

Tiana Kennell is the food and dining reporter for the Asheville Citizen Times, part of the USA Today Network. Email her at [email protected] or follow her on Instagram @PrincessOfPage. Please support this type of journalism with a subscription to the Citizen Times .

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March 27, 2024 - Baltimore Key Bridge collapse

By Kathleen Magramo , Antoinette Radford, Alisha Ebrahimji , Maureen Chowdhury , Elise Hammond , Tori B. Powell and Aditi Sangal , CNN

Our live coverage of the Baltimore bridge collapse has moved here .

Here's what you should know about the Key Bridge collapse

From CNN staff

A Marine Emergency Team boat passes the wreckage of the Dali cargo vessel in Baltimore on Tuesday.

Officials recovered the bodies of two construction workers who were on Baltimore's Francis Scott Key Bridge when it collapsed early Tuesday morning after a 984-foot-long cargo ship collided into a pillar.

Maryland Gov. Wes Moore called the collapse Wednesday " a global crisis ."

"The national economy and the world's economy depends on the Port of Baltimore. The port handles more cars and more farm equipment than any other port in the country," Moore said.

Here's what you should know:

  • The victims: The six people who are presumed dead were from Mexico Guatemala, El Salvador and Honduras, according to Col. Roland L. Butler Jr, the superintendent of Maryland State Police. Two bodies were recovered and have been identified as Alejandro Hernandez Fuentes from Mexico and Dorlian Ronial Castillo Cabrera from Guatemala. The two workers were filling potholes on the bridge and were later found trapped in a red pickup truck in about 25 feet of water, Butler said. The FBI is handling notifying the victims' families, Butler said.
  • Recovery efforts: Authorities are pausing search efforts for the four other workers who are presumed dead, because additional vehicles are encased in concrete and other debris, making it unsafe for divers, Butler said. Once salvage operations clear the debris, divers will search for more remains, he said.
  • The investigation: The National Transportation Safety Board is leading the investigation into the fatal incident, according to the agency's chair Jennifer Homendy. During a Wednesday news conference, Homendy said there were 21 crew members and two pilots on board the Dali cargo ship when it crashed into the bridge. She also said a senior NTSB hazmat investigator identified 56 containers of hazardous material, and that some containers are in the water. The agency received six hours of voyage data from the ship and the investigation could take 12 to 24 months to complete, Homendy said. She emphasized that NTSB will not analyze information collected or provide conclusions while on scene of the collapse.
  • Looking forward: Department of Transportation Secretary Pete Buttigieg said rebuilding the bridge will not be "quick or easy" but that it will get done. He said there are four main focus points ahead: reopening the port, dealing with supply chain issues until its reopening, rebuilding the bridge and dealing with traffic issues until the bridge is rebuilt. Biden  pledged the full support  of the federal government in the response and recovery efforts. His administration has already conveyed a sense of urgency to open up federal funding to remove debris and ultimately rebuild the bridge. Maryland has submitted a request to the Biden administration for emergency relief funds "to assist in our work going forward," Moore said Wednesday.

It's almost impossible to place people on the bow of ship due to the unstable structure, fire official says

 From CNN's Sarah Engel

Baltimore City Fire Chief James Wallace said Wednesday that the cargo ship's bridge structure and containers at the bow remain unstable.

"It's going to be very difficult, if not impossible, and very dangerous, to place people on the bow of that boat right now," Wallace told CNN's Kaitlan Collins.

"Naturally, we're still very cognizant of the fact that there are hazardous materials on board the vessel itself," Wallace said, alluding to the National Transportation Safety Board saying earlier that 56 containers were carrying hazardous materials.

Wallace said his team is relying heavily on aerial recognizance, including drones. "That's the only way we're able to see in," he said.  

He added that the aerial surveillance has "been able to really assure us right now we have no [chemical] reactions on board." 

"It's just utter devastation," NTSB chief says of the bridge collapse site

From CNN's Aditi Sangal

Jennifer Homendy, chair of the National Transportation Safety Board, called the site of the Key Bridge collapse "devastating."

"It's pretty devastating, certainly, seeing not just what's going on with the cargo containers, but just looking at what was a bridge span — three bridge spans that is pretty much gone. It's just utter devastation," she said at Wednesday evening's news briefing.

She added that she is thinking of families who lost loved ones and those who are waiting to reunite with their lived ones.

NTSB interviewed the Dali's captain and some other crew members today, agency chief says

The National Transportation Safety Board has interviewed the ship's captain, his mate, the chief engineer and one other engineer today, according to Chair Jennifer Homendy.

The two pilots on board the Dali at the time of collision will be interviewed tomorrow, she added.

Cargo ship's voyage data recorder is basic when compared to an airplane's, NTSB chair says

From CNN's Tori B. Powell

The voyage data recorder on the cargo ship Dali was a "newer model" but is considered basic when compared to that on an airplane, according to National Transportation Safety Board Chair Jennifer Homendy.

"But it is very basic compared to say, a flight data recorder, where we would have 1,000 parameters," she said at a news conference on Wednesday.

The NTSB chief investigator Marcel Muise added:

"It's not a ship-wide system recorder, so most of the sensors that are being recorded are from the bridge. So things like GPS, the audio, rudder feedback, rudder commands are recorded on there. But not engineering, the temperature of each cylinder, power distribution sensors."

There were no tug boats with Dali at the time of the collision. That's normal, NTSB chief says

People look at the collapsed Francis Scott Key Bridge while visiting Fort McHenry in Baltimore on Wednesday.

There were no tugs with Dali when the cargo vessel collided with Baltimore's Key Bridge, which is normal protocol, according to National Transportation Safety Board Chair Jennifer Homendy.

Remember: At 01:26:39 on Tuesday, Dali's pilot made a general very high frequency (VHF) radio call for tugs in the vicinity to assist, the NTSB investigator Marcel Muise had said.

"The tugs help the vessel leave the dock, leave the port and get into the main ship channel. And then they leave. Once it's on its way, it's a straight shot through the channel. So there are no tugs with the vessel at the time. So they were calling for tugs," she said.

NTSB chair says she saw some containers that were carrying hazardous materials in the water

National Transportation Safety Board Chair Jennifer Homendy said she did see some of the 56 containers that were carrying hazardous materials in the water.

When asked how many

When asked how many containers of hazardous materials were in the water, Homendy said:

"I did see some containers in the water, and some breached significantly on the vessel itself," she said. "I don't have an exact number, but it's something that we can provide in an update."

Homendy said that a preliminary report should be out in two to four weeks.

This post has been updated with more quotes from Homendy.

Bridge did not have any redundancy, unlike the preferred method for building bridges today, NTSB chair says

Baltimore's Key Bridge did not have any redundancy, which is included in the preferred method of building bridges in the present day, according to National Transportation Safety Board Chair Jennifer Homendy.

"The bridge is a fracture critical," she explained. "What that means is if a member fails that would likely cause a portion of, or the entire bridge, to collapse, there's no redundancy. The preferred method for building bridges today is that there is redundancy built in, whether that's transmitting loads to another member or some sort of structural redundancy. This bridge did not have redundancy," Homendy said.

There are 17,468 fracture critical bridges in the United States out of 615,000 bridges total, she said, citing the Federal Highway Administration.

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Saidakrami Murodalii Rachabalizoda in a Moscow courtroom

Four suspects in Moscow concert hall terror attack appear in court

Footage of gunmen reinforces Islamic State’s claim to have masterminded worst terror attack on Russia in two decades

Four suspects have appeared in court in Moscow charged over the terrorist attack on the Crocus City concert hall on Friday that left 137 people dead.

The men were officially identified as citizens of Tajikistan, the Tass state news agency said, and were remanded in custody for two months at Sunday’s hearing.

The court released a video showing police officers bringing one of the suspects into the courtroom in handcuffs, as well as photographs of the same man sitting in a glass cage for defendants. One of the suspects was led blindfolded into the courtroom. When his blindfold was removed, a black eye was visible. Another suspect was brought into the courtroom in a wheelchair.

The men, identified as Saidakrami Murodali Rachabalizoda, Dalerdzhon Barotovich Mirzoyev, Shamsidin Fariduni and Muhammadsobir Fayzov, face charges of a “terror attack committed by a group of individuals resulting in a person’s death”, according to the Tass news agency. All four pleaded guilty.

Earlier on Sunday, Islamic State had released new footage of the attack, corroborating the terror group’s claim to have masterminded the slaughter even as Russia has sought to place the blame on Ukraine, which Kyiv denies.

The incident near Moscow is the deadliest IS-claimed assault on European soil and the deadliest attack by any group in Russia since the 2004 Beslan siege.

Dalerdjon Barotovich Mirzoyev

The footage, published by IS’s news agency Amaq, showed gunmen filming themselves as they hunted victims in the lobby of the hall and fired from point-blank range, killing scores of people. At one point, one gunmen tells another to “kill them and have no mercy”.

Vladimir Putin said 11 people had been detained, including the four gunmen. Russia’s investigative committee released a video earlier yesterday showing the suspects being led, blindfolded, into its headquarters.

Russia observed a nationwide day of mourning on Sunday for the worst terror attack on the country’s soil in two decades, as the official number of wounded rose to 154. Russian authorities have said they expect the death toll to rise with at least one dozen victims still in critical condition.

Thousands of people brought flowers and other tributes to the Crocus City Hall in Krasnogorsk, outside Moscow, as local emergency workers say they are still continuing to search for anyone who may be left wounded or dead inside the severely damaged entertainment complex.

Putin has not yet visited the site of the shooting. The Kremlin published footage showing the president lighting a candle at a church at his residence outside Moscow on Sunday evening to honour those who died.

Foreign embassies in Moscow have also voiced their solidarity with the victims of the terrorist attack. Flags were lowered to half-mast at the embassies of the US, the UK and the Netherlands amid high tensions over the war in Ukraine .

Shamsidin Fariduni

The Russian leader also claimed, without evidence, that Ukraine had “prepared a window” for the terrorists to cross the border from Russia into Ukraine. Kyiv has vociferously denied any links to the attack and has indicated that it believes Moscow is preparing a pretext to escalate the conflict.

The US has said it received intelligence that the terror group acted alone. “Isis bears sole responsibility for this attack. There was no Ukrainian involvement whatsoever,” the national security council spokesperson, Adrienne Watson, said in a statement.

Russian officials and state media have largely ignored IS’s claims to be behind the attacks. Meduza, an independent Russian-language website, has reported that Russian state-funded and pro-government media had been instructed by the Putin administration to emphasise possible “traces” of Ukrainian involvement in the attack, according to two state media employees.

Olga Skabeyeva, a prominent state television host, claimed on Telegram that Ukrainian military intelligence had recruited assailants “who would look like Isis. But this is no Isis”.

Putin did not name the Islamist terror group during his public statements on the attack, while directly accusing the “Ukrainian side” of involvement. IS also released a photograph of the purported gunmen before the attack. Researchers have noted that their clothing matches that worn by some of the attackers.

Mohammedsobir Fayzov

On Sunday, the Russian foreign ministry spokesperson, Maria Zakharova, disregarded the US intelligence reports that IS was behind the attacks. “I wish they could have solved the assassination of their own President Kennedy so quickly,” she wrote on Telegram. “But no, for more than 60 years they have not been able to find out who killed him after all. Or maybe that was Isis too?”

“Until the investigation into the terrorist attack at Crocus City Hall is completed, any phrase from Washington exonerating Kyiv should be considered as evidence,” she added. “After all, the financing of terrorist activities of the Kyiv organised criminal group by the American liberal democrats and participation in the corrupt schemes of the Biden family have been going on for many years.”

Fresh details have emerged of how the gunmen stormed the concert hall and began firing into crowds of people, then set fire to the building and fled the scene, leading to a fevered manhunt for the terrorists. The Russian investigative committee said those killed in the concert hall died of gunshot wounds and “poisoning” related to the fire.

The gunmen appear to have planned the attack carefully, setting fires by an emergency stairwell in order to herd people toward a killing zone in the middle of the lobby.

The men were caught in the southern Bryansk region, where authorities said they disabled their vehicle, and then apprehended several of the suspects as they fled into a nearby forest. New videos have been published showing Russian security forces interrogating the men, at least one of whom spoke Tajik during an interrogation. Tajikistan’s foreign ministry initially denied that the suspects were citizens of the country.

Mourners pay tribute to Moscow attack victims outside Crocus concert hall – video

In a phone call on Sunday, Putin and the Tajikistan leader, Emomali Rahmon, “noted that security services and relevant agencies of Russia and Tajikistan are working closely in countering terrorism, and this work will be intensified”.

Islamic State Khorasan Province (ISKP) has previously been reported to have recruited radicalised nationals from central Asia, including Tajikistan.

Some of the videos of the interrogations suggest that the men were tortured by Russian security services. One of the clips, circulated by Russian bloggers, appears to show members of the security forces cutting off the ear of a man who is later interrogated over the attack and then stuffing it into his mouth. Another appears to show security forces beating a suspect with their rifle butts and kicking him as he lies in the snow.

Russian independent media noted that the officer who apparently cut off the ear of the suspect was wearing patches that indicated his support for neo-Nazi groups and appeared to have contact with the far-right Rusich paramilitary group, which is active in Ukraine. The patches included a black sun and a symbol resembling the Totenkopf – or death’s head – worn by several Nazi divisions.

Experts have described Friday’s attack as a failure of the country’s sprawling security services, which have been distracted by the war in Ukraine and a relentless crackdown on political opposition at home.

“The FSB obviously had their priorities wrong. They had their main resources on Ukraine and on the domestic opposition,” said Mark Galeotti, an expert on the Russian security services.

“What is striking is the catastrophic incompetence of our security services,” Ivan Zhdanov, the former head of late opposition leader Alexei Navalny’s anti-corruption foundation, told AFP.

People lay flowers at a memorial

Andrei Soldatov, a leading Russian researcher, wrote that the FSB had become “very efficient and innovative at repression … But these are not the qualities that help to prevent attacks happening, and time and again the FSB has failed as an intelligence collection agency because other things are needed: information-sharing capabilities between agencies, both domestic and foreign, and trust between those agencies and within those agencies.”

Meanwhile, Jeremy Hunt said that the UK should “absolutely” be concerned about the threat that IS poses to the country after the terror attack in Moscow.

“We are very lucky in this country that we have incredibly impressive intelligence agencies, who have been successful in stopping, in foiling a lot of terrorist threats over recent years,” the British chancellor told Sky News.

“But we have to remain vigilant. And if it is Islamic State, they are utterly indiscriminate in what they do. They’re prepared to murder in the most horrific way.”

  • Moscow concert hall attack
  • Islamic State
  • Vladimir Putin

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