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Safe travel matters 

SafeTravel is the official source of travel advice for New Zealanders, with advisories for specific destinations. Checking SafeTravel helps you avoid travel blackspots.

On SafeTravel you can also register your details and travel plans. If a crisis occurs overseas, MFAT will contact New Zealanders who have enrolled to check on their safety and well-being.

We also recommend you take out travel insurance. If you can’t afford travel insurance, you can’t afford to travel.

While you are overseas, make sure you respect cultural norms and obey local laws.

SafeTravel is the Ministry of Foreign Affairs and Trade website designed for New Zealanders who are travelling or living overseas. You will find:

• traveller’s checklist (external link) to help you plan your journey
• news features (external link)
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Travel advisory for Japan

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Do I need a visa for Japan?

Most travellers to Japan can enter the country without obtaining a visa in advance. These include nationals from 65 countries, including the USA , Australia , the United Kingdom and New Zealand.  You'll automatically be granted a temporary visitor visa on arrival, which is valid for up to 90 days (as long as you don’t plan to work while you’re in Japan). Even if you are from one of these visa-exempt countries, you must have a passport that remains valid through the time you stay in Japan.  

However, there are plenty of countries that do require their nationals to obtain a visa before their arrival in Japan. These countries include China , Vietnam , the Pacific Islands and Ukraine (among others). Luckily, the visa application process is relatively easy and stress-free as you can apply at your nearest Japanese embassy/consulate. The introduction of e-visas is expected to be launched in the near future, however, they're not available at this time. 

Regardless of whether you need a tourist visa to visit Japan, it's important that you get your passport stamped on arrival as this is needed to secure a Japan Rail Pass. If you don't have a stamp, you won't get a pass and that could disrupt your travel plans if it's your preferred mode of transportation around Japan. 

As well as having a valid passport with at least 6 months' validity, nationals that need to obtain a visa for tourism purposes have to show the following supporting documentation: 

• recent passport-sized photo
• copy of your birth certificate
• travel details, including a return flight 
• proof of financial stability for the duration of your stay in Japan 

Once submitted, the visa approval process usually takes around 5 to 15 business days but it can take longer depending on the visa you're applying for and the Japanese embassy/consulate you're applying at so we recommend starting the process as soon as you figure out your travel plans to avoid any disruptions. 

You'll need to pay for your visa upon application and this can be done at your nearest Japanese embassy/consulate. Please note the payment must be received in that country's currency and that fees are subject to change depending on your nationality and what type of visa you're applying for (a single-stay tourist visa, a multi-stay tourist visa etc). However, the average visa application fee is 3,000 Yen or AUD$32. Once you've paid, you'll receive confirmation that your application has been submitted. 

This page is for general information only and may be subject to change. It is your responsibility to obtain relevant visa and travel information required for entry, departure and travel to each country or region you visit on your trip. You should confirm these with the relevant embassies and/or consulates. 

Last updated: 15 June, 2023 

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Sarah Pollok

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The culture shock is real when you visit Japan. Photo / Sarah Pollok

Few things are more perplexing, exhausting and totally fascinating than the shock of another country's culture. Suddenly, even the most universal-seeming things (like how to greet someone or use a toilet) are flipped on their head, keeping you constantly on your toes.

Figuring out these differences is part of the fun of travel. However, after visiting Japan just one week after it opened to international tourists, there were a few things visitors should prepare for.

1. How to say 'thank you'

If, like me, you tend to learn a few basic words and phrases in the local language, you'll have this one sorted. However, travellers who forgo learning the basics should absolutely learn how to say 'arigato' (thank you) or 'arigato gozaimasu' (thank you very much).

I've been to a few countries but none come close to having Japan's thanking culture. Within the course of a single taxi ride or drink at a bar, the word is often exchanged upwards of 10 times.

2. The importance of shoes (or lack of)

Before visiting, I knew the Japanese were big on taking shoes off when indoors. What I hadn't known was the very specific way this must be done.

Generally, the Japanese forgive westerners for cultural missteps but getting this wrong can earn you a quiet but firm scolding. Always make sure your shoes never touch an area where people are shoeless and your bare feet never touch the ground where you wear shoes.

3. Business cards are still big

Whether you're 25 or 65 it's unlikely you travel with a stack of business cards at hand or pack them on travels. However, if you're in Japan for business, it's worth having a stash in your back pocket.

Even in hypermodern cities like Tokyo, business cards are always present and must be received in the correct manner; with both hands and a small bow before giving yours in return.

4. Leave the hugs behind

Reaching out for a handshake upon meeting someone new is so common in New Zealand, it's practically an instinct. However, it's one you must curb while travelling in Japan, which is a no-contact culture.

Here, even friends and family favour a bow over hugs or hand-holding while in public and while you may spot some young couples walking arm-in-arm, it's rare. As awkward as it will feel to keep your arms by your sides and simply bow, it's the best way to go.

5. Don't underestimate Google Translate

If you download just one phone app for your trip, let it be Google Translate. While it's easy to get the gist of an Italian menu item or Spanish train schedule, Japan's fancy characters are pretty impossible to guess at. Plus, if you stray from major cities like Tokyo, prepare to see very few English words or speakers.

This certainly makes one feel immersed in the culture but can make ordering meals or getting directions challenging. With the Google Translate app, you simply point your phone camera at something and it will instantly show a rough English translation.

6. Mind your chopsticks

Finished with your sushi? If the table settings include a small ceramic chopstick block, remember to prop them back on there between meals; not on the plate or table.

Locals don't always bother with this accessory during casual meals but if the table is set with them, the most polite thing to do is place them there. Placing chopsticks in the wrong spot isn't a huge deal, but can be a small way to mind your Japanese manners.

7. Vegans beware

Speaking of mealtimes, those who are strictly vegan or vegetarian should prepare for limited options. While plant-based food is mainstream in most western countries, Japanese cuisine leans heavily on meat, dairy and especially fish, particularly in rural regions.

Fortunately, with the help of our local guide and some dietary flexibility, we still enjoyed some incredible food.

8. Unsure? Ask!

A fellow journalist once told me: 'Japan is a place with countless rules, but you'll never know if you've broken them'. Japanese culture may be a network of complex rituals and precise practices but a deeply entrained politeness means they'll rarely call out your faux pas.

So, if you're confused about certain habits or traditions, don't be shy, just ask!

9. Don't be intimidated by the toilets

If you panic at the sight of a toilet in Japan, you aren't alone. Decked out with a control panel that wouldn't look out of place on a spacecraft (and all in Japanese), it's easy to feel overwhelmed. There are buttons to play music and others that emit deodorant, buttons to spray water and more still to adjust the pressure of a flush.

While it's fun to have a play around, you'll be pleased to know the flush is often a simple lever beside the toilet.

10. Pack a few masks

Most countries may have "ditched masks" but the Japanese wore face coverings long before Covid and will likely continue the practice long after. From underground train stations to expansive outdoor parks, taxi cabs or shopping malls, almost everyone masks up from the moment their leave their home.

The few people you do see without masks tend to be westerners who seem intent on playing the part of the obnoxious tourist.

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Air New Zealand flights to Japan from $827*

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Find cheap flights to Japan from $534

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Faqs - booking japan flights, how long is the flight to japan.

An average direct flight from New Zealand to Japan takes 24h 07m, covering a distance of 14730 km. The most popular route is Auckland - Tokyo with an average flight time of 11h 00m.

What is the cheapest flight to Japan?

The cheapest ticket to Japan from New Zealand found in the last 72 hours was $633 one-way, and $864 round-trip. The most popular route is Auckland Intl to Tokyo Narita and the cheapest round-trip airline ticket found on this route in the last 72 hours was $864.

Which airlines fly to Japan?

ANA, Air New Zealand & Asiana Airlines fly the most frequently from New Zealand to Japan.

What are the most popular destinations in Japan?

The next most popular destinations are Osaka (9%) and Fukuoka (0.9%).Searches for flights to Tokushima (0.9%) and to Hiroshima (0.3%) are also popular.

How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

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Top 5 airlines flying to Japan

I like the braised beef., miso soup,, and green tea. Very little choices of hollywood movies. The PA announcement in English was not very clear and very soft. I could hardly hear.

More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!

Food is lagging. Very poor choice. Like vending machine fast food.

Please change the menu more often. The beef is not tender, more choice in ice cream flavor. Dessert is not good too.

The Experience was fantastic, it's a quick flight so no entertainment or food. Just a refreshment

Great crew, Japanese domestic flight is just a drink service but crew are very attentive

Again I paid for an upgrade on my credit card didn’t get it need a refund. . American I not good at gettin in contact for refunds.

l enjoyed the variety of good and drink choices. The flight attendants were very quick and efficient to our needs.

-Bathrooms were regularly checked/maintained. -Food was okay, but the miso soup was good. -Top of my foot got bitten by a bug when I took off my shoes and was only wearing my socks. It was swollen and very itchy for several days.

Truly impressive service in the air. After the main meal, they have a delicious a la carte menu that you can order anytime until 1.5 hrs prior to landing. Flight crew were so pleasant and very efficient. Wish I could fly JAL more often!

Short flight so no entertainment, turbulence so no food service - overall flight as expected

All was good, the only thing was it didn't run on time.

The staff and crew on board were excellent. Business class however, was very weird. I thought we would have individual pods, but the way it was set up was unexpected. Not very private and If you wanted to lay down, you had to have an entire bed made up for you by the crew, rather than how Delta one works where you could just lie down whenever you feel like it. It was a 16 hour flight. I chose not to have my bed made, and that turned out to be a good idea because everybody who had their bed made had to wait for the crew to roll up their mattresses. So strange!

Crew were pleasant, happy to be there and were a joy to be around. Entire operation was professional, well thought out and ran like a Swiss clock.

United flight from SFO to PDX was cancelled. I will ask for a refund. Had to book on Alaska

Good food and entertainment options. Great Staff that were all welcoming and caregiving.

Flight was canceled due to technical issue shortly before the check-in counters opened. Passengers were rebooked on a flight three days later. Request to be accommodated on Air Tahiti Nui could not be processed. Customer service sorted out the refund after calling and being put on hold for almost an hour.

Carring crew, nice ambiance of the cabin, comfortable beds, good food well served. We liked everything.

2 of the 6 economy toilets were out of order. Drinks were not offered often enough - you have to order on-screen, which is often unavailable. Snacks and Milo ran out very early. Crew was fine but I think there was a sticking issue

Flight attendants are always pleasant and helpful. Pilot kept us updated.

Comfortable as one can get in Economy, food was very good, staff were super friendly & efficient.

Really liked the plane and business class seat. Food was ok but could be better. Service was very good.

Better connections, much better cabin crew, much cleaner cabin that Qantas, American and probably other carriers.

Better connections, much better cabin crews, much cleaner aircraft than Qantas, American and probably others.

Fiji left without me because American Airlines was too stupid to get to LAX on time. Fiji should have offered a standby on another flight but they told me tough luck. I will never fly with this company again.

The A350 aircraft business class experience was very good. Comfortable and well appointed pod, and supplemental bed pad available for sleeping. Food was very good.

Business class seats and amenities were excellent, crew very attentive. Slept well. Food good, lounge experience nice. Would fly them again. A350 aircraft excellent, very quiet.

The flight attendants were extremely friendly and helpful. Everything ran on time. I highly recommend Fiji Airways.

The experience was lovely in every respect. The crews were delightful.

Very clean aircraft. Friendly staff. New plane. Food quality was good. Not my flavor but I saw the effort.

Wuhan - Dubai. Old plane: 1. Only USB charger. No power outlet to plug in.. 2. Super narrow seat layout 3. Toilet cover consistently fell down and hit my back when sitting on it.. :( 4. Entertainment system touch screen not sensitive, and need to press hard or use finger tips to hit. Crew were very nice and accommodating though.

No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...

During flight, some passengers perform stomping leg exercises which disturb the comfort (I.e. sleep) of other passengers.

No good but was short flight. Both of our China Southern flights were on time. No surprises.

The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.

The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.

Quality flight from start to finish. Customer service is evidently very important to this company. The staff really exceeded expectations.

Traveling with the Chinese airlines , their service superior to the US Airlines , they are much more friendly and the seats are comfortable , In the past I flew with United , now ,United Airline will become history for me .

The staff we fantastic and seemed to work very well with each other

The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.

Wonderful crew, good food. Absolutely loved the wine spritz and wish I could buy it!

The crew were amazing - A great job. They made me feel special and valued.

I really appreciated the fact that when I checked my bags at the Quantas counter after arriving from an international flight an hour early, the agent noticed I had a very long layover. He then found an earlier flight that allowed me to get to Cairns several hours earlier than I planned. That was amazing because I had already traveled over 20 hours and wasn’t looking forward to such a long layover. It allowed me to see my daughter and grandchildren much earlier (it had been two years since I visited last).

The flight met my expectations. It left and landed on time

My bag didn’t make it but otherwise it was a great experience.

I thought the overall standard in Premium Economy was very good indeed.

After Qantas staff asked us we have the option to book our hotel and then email per written letter. I was denied my right for a $300 voucher after the flight was delayed 24h. Wael Idriss On Nov 22

We were seated in the furthest back row of the plane. Our seats seemed to be the only ones that didn't recline, and our seat row was also closer to the seats in front of us than any other route. I'm a tall man, and this made the long overnight flight extremely uncomfortable and near impossible to sleep on. There was nothing indicated in booking that this row was tighter than the others.

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How much money do i need to travel japan.

Ah Japan, it really has something for everyone. Some of the best powder snow in the world, beautiful mountains, beaches, shopping, food and cat cafes if you’re in need of a kitty cat pat with your cuppa. Did we mention cherry blossoms!?

Japan is another destination that’s really not that far for Kiwis, most of the time it’s knocked over in 1 flight and there’s no excuse for not getting over there at least once.

Japan isn’t exactly a budget destination though and is on par with Europe cost-wise for most travellers meaning that a tip top budget is needed to get in and see everything you need to see without going broke.

But, what exactly goes into a budget for Japan?

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Step by step guide to making a travel budget for Japan

1. Learn as much as you can about Japan

How are you supposed to know what to budget for if you don’t know anything about Japan? If you were travelling to the USA your budget would include up to an extra 10% for tips, not needed for Japan. In fact, if you do tip you’re likely to end up with a waiter running after you to give you the money you accidentally left behind. Learn about the major cities, attractions and holidays so you can do your best budget plan around them.

2. Have a plan for how to spend your money

Cash is king in Japan. Make sure to always have plenty of yen in your wallet in order to avoid awkward conversations that can easily get lost in translation. Also, since everything from 1 yen to 500 yen (about $8) are coins, I highly recommend bringing a coin purse with you, you’ll thank me. Don’t get stuck with just your bank card, you’ll end up with nasty surcharges that’ll eat into your fun money.

3. Write it all down

Write down how much you expect to spend on your transport, accommodation, food, activities and make sure you leave a little for some souvenirs. If you want to stick to your budget, it needs to be written down.

4. Don’t forget emergency funds

One thing with travel is you’re bound to end up in at least one situation you didn’t expect, and having some emergency funds in case that happens is going to save you the trouble of starting a Go fund me from Japan.

5. Let our holiday budget calculator estimate the cost of your trip

Allow me to introduce you to the amazing Holiday Budget robot planner 3000! Well, it’s not really called that but the Japanese do love their robots just a little bit and maybe they’d call it that. Planning a budget is hard, it’s not like you just know the cost of a cold glass of beer in Tokyo off the top of your head is it? That’s impressive if you do, but our Holiday Budget Planner actually does know that kind of stuff.

So strap in and let’s take a look at how it works so you can kick your budget into gear and start thinking about all the other fun parts of your trip to Japan!

The holiday budget planner a uses super complex algorithm combining Numbeo data and our exchange rates, allowing us to translate your budget into any currency with the click of a button.

The algorithms are super hard so we can make the holiday budget planner super easy, check it out.

is where you’re going to plug in:

1. Where you’re jetsetting off to 2. Your travel style 3. How long you’re travelling for and 4. Choose your currency NZD/JPY

Easy, right?

and the holiday budget calculator is going to want to know your sushi habits. Not exactly, but this is where you get to plug in the nitty gritty of your spending habits – addicted to coffee? Put that in there, you’ll be surprised how quickly a coffee a day can add up, even if it is a coffee in a can promoted by Tommy Lee Jones. Fast food meals, restaurant meals and alcoholic beverages – the holiday budget planner knows the cost of all.

is for all the shoppers and souvenir buyers of the family’s birthday and Christmas presents. Get an idea of your spending sprees before you crack out the credit card and add the cost to your calculations first.

and it’s time to look at the cost of ground transport. With airfares out of the way, taxis, Ubers and public transport can all add up pretty quickly in Japan and keep in mind you should have already purchased your JR Rail Pass pre-departure.

is the easiest step; the robots have already done the hard work and this is where you get everything added up for you, no questions asked. Don’t like the results? This is a holiday budget, not an exam – take it again until you’ve got a solid picture of the basics of your trip. Keep in mind that these are the most basic expenses. Don’t forget to add in travel insurance, other daily expenses like food and drinks, sightseeing, activities and leave some extra room in the kitty for any shopping sprees and emergencies too!

Japan holiday budget examples

After a little bit of study, a rough budget for the big ticket items for your Japan trip could look like one of these bad boys:

The lovey dovey couple’s retreat

The family cherry blossom getaway

Budgeting an exact amount for family trips is notoriously difficult and your exact budget will likely look very different to the below.

The solo traveller

Some final tips for the road

Budgeting doesn’t have to be a dirty word. It might not be the most fun part of your holiday, but it is one of the most important parts.

• Research your ‘per day’ budget and include the things you really want to do. Once you know the costs, you have a goal to save for and some flexibility to work with
• Most things are cheaper to book in advance (especially if you’re going near peak times) but some things can be cheaper to purchase in Japan
• Don’t forget to factor in your pre-travel costs (e.g. travel insurance, immunisations and visas).
• Budget for cheap eats some days so you can treat yourself on others.
• Don’t forget other cheeky costs like airport transfers, tours and tipping

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Flight costs based on search from www.flightcentre.co.nz  and are indicative costs only, based on prices available on 04 August 2019. ^Accommodation costs are based on an average per night price for budget, moderate or luxury hotels, as indicated in the table. ~Food based on the average cost of 1 coffee, 1 fast food meal and 1restaurant meal per person, per day.  COST COMPARISON TABLE: All costs are based on estimated approximate costs from major metropolitan cities. “From” costs indicate costs that start from the indicated price and may be higher than shown. Average prices indicate a typical estimated cost you would pay for the indicated item. Prices may vary from time to time, and in different cities and towns within Japan.

This blog is provided for information only and does not take into consideration your objectives, financial situation or needs.  You should consider whether the information and suggestions contained in any blog entry are appropriate for you, having regard to your own objectives, financial situation and needs.  While we take reasonable care in providing the blog, we give no warranties or representations that it is complete or accurate, or is appropriate for you.  We are not liable for any loss caused, whether due to negligence or otherwise, arising from use of, or reliance on, the information and/or suggestions contained in this blog.

Tim Mcnamara

Tim has so far travelled to 28 countries on the quest to find the world’s best vanilla slice. Abroad you’ll find him wandering the streets at night with his camera, immersed in a good book surrounded by nature or lost amongst the history of every museum he can find. At home you’ll find him not keeping up with the Kardashians and researching The World and what makes it tick.

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Japan Rail Pass

The Japan National Rail Pass is for unlimited travel on Japan Rail lines and selected buses and ferries.

Note: JAPANESE PASSPORT HOLDER（日本の旅券保持者の方） - Acceptable written proof send to this email/ 「在留届の写し」「在留証明」はこちらのメールアドレスへ送付ください。「在留届の写し」「在留証明」確認後の発券・発送となります。>>> [email protected]

 If you have 10 or more people , pleae contact us. we need to check an additional shipping charges for your order. >>> [email protected]

We will apply $10 postage , and if you wish to collect instore a $5 per booking fee will apply at all branches. Urgent booking (walk-in) handling & pick-up fee $30 per booking fee will apply at all branch.*The following fees are current as at 10 July 2023 and are subject to change by Travel Japan by H.I.S. without notice.

IMPORTANT INFORMATION

※お客様詳細の入力誤りにご注意ください。スペルミス、性別などの誤入力をした場合、規定の変更手数料及び新しく発券する引換証との差額を申し受けます。

※Please be careful not to enter incorrect customer details.If you make a spelling mistake or enter an incorrect gender, etc., you will be charged the amendment fee and the newly issued exchange pass fee and the difference in price with the newly issued exchange pass.

Purchase a JR Pass

Click to Download Shinkansen Map Nationwide JR Route Map click to open

Usage Information

The JAPAN RAIL PASS is valid for the railways, buses, and ferry boats as mentioned below. All JR Group Railways-Shinkansen"bullet trains" (「except any reserved or non-reserved seat on “NOZOMI” and “MIZUHO” trains) limited express trains, express trains, and rapid or local trains, and the BRT. (With some exceptions)

• JAPAN RAIL PASS holders can also use the Tokyo Monorail.
• Aoimori Railway services between Aomori and Hachinohe (but only for travel on local or rapid service trains encompassing the segments between Hachinohe and Aomori, Aomori and Noheji, and Hachinohe and Noheji. Travel is not covered if you disembark at any other station on the Aoimori Railway line other than Aomori, Noheji, and Hachinohe.)
• The IR Ishikawa Railway Line between Kanazawa and Tsubata. However, travel must be conducted on local or limited express trains and must encompass the full segment between these two stations. Travel is not covered if you disembark at any station on the IR Ishikawa Railway line, within or outside the segment (excluding Kanazawa or Tsubata).
• The Ainokaze Toyama Railway Line between Toyama and Takaoka. However, travel must be conducted on local trains and must encompass the full segment between these two stations. Travel is not covered if you disembark at any station on the Ainokaze Toyama Railway line, within or outside the segment (excluding Toyama or Takaoka).
• Local lines of JR Bus (excluding some local lines. Pass validity for particular routes is subject to change.) (JR Bus : JR Hokkaido Bus, JR Bus Tohoku, JR Bus Kanto, JR Tokai Bus, West Japan JR Bus, Chugoku JR Bus, JR Shikoku Bus, JR Kyushu Bus) The PASS is not valid for travel on express bus routes operated by JR Bus.
• Only the JR-WEST Miyajima ferry is covered. Hydrofoil ferry service operated by JR-KYUSHU between Hakata and Busan (Korea) is not covered.

Only going to a specific area in Japan and don't want to buy the Japan National Pass? Check out our Regional Passes. 

INPORTANT INFORMATION

JR Regional Passes

JR Explore the Kansai area of Japan with the Japan Rail West Pass Kansai.

If you have 10 or more people, contact us. we need to check an additional shipping charges for your order.  >>> [email protected]

We will apply $10 postage , and if you wish to collect instore a $5 per booking fee or purchase & collrect instore a  $30 per booking fee will apply at all branches.*The following fees are current as at 10 July 2023 and are subject to change by Travel Japan by H.I.S. without notice.

New Zealand Residents travelling on a Japanese Passport are not allowed to purchase JR West Pass.

※The sale price and validity of some products will be changed from March 16, 2024 for the related Regional Rail Pass. - New Proce 7DAYS 19,000JPY 1. Kansai-Hokuriku Area Pass - New Proce 4DAYS 7,000JPY 2. Hokuriku Area Pass - New Proce 7DAYS 30,000JPY 3. Hokuriku Arch Pass（JR EAST-WEST） The last day to purchase a Regional Pass at the current price is on 15th March 2024 at 17:00 (New Zealand time), before the JR group company raises the price significantly. Please note that new price only applies to purchases made after 16 March, not usage of the pass.

We will apply $5 postage, and if you wish to collect instore a  $30 per booking fee or purchase & collrect instore a  $50 per booking fee will apply at all branches.

Can be purchased in Japan, save by purchasing in New Zealand before your departure! New Zealand Residents travelling on a Japanese Passport are not allowed to purchase JR West Pass.

Kansai Area Pass

Kansai wide area pass, kansai-san’in area pass, kansai hokuriku area pass.

Hokuriku Arch Pass

• Available for 7 consecutive days travel.
• Can be use IR Ishikawa Railway between Kanazawa and Tsubata to access the JR Nanao Line, Ainokaze Toyama Railway between Toyama and Takaoka
• Not Valid on " Tokaido Shinkansen " and " Sanyo Shinkansen "

Travel throughout Tokyo & Eastern Japan with the JR East Pass. 

New Zealander Residents travelling on a Japanese Passport are not allowed to purchase JR East Pass.

*The following fees are current as at 06 July 2023 and are subject to change by Travel Japan by H.I.S. without notice.

Nagano Niigata Area Destination :  Narita / Haneda Airport to Tokyo, Nikko, Nagano, Niigata Tohoku Area Destination :  Narita / Haneda Airport to Tokyo, Nikko, Aomori, Sendai, Morioka, Akita

• New Zealand Residents travelling on a Japanese Passport are not allowed to purchase JR East Pass.
• The JR EAST PASS is not valid for the Tokaido Shinkansen as that is operated by a different rail company.
• GALA Yuzawa Station is in operation only in winter and spring.
• Special operating intervals and trains may be in service to meet the needs in the aftermath of the 2011 Tohoku earthquake and tsunami.
• The JR EAST PASS is valid for JR buses .
• The JR East Pass can be used on the Narita Express for direct access from Narita Airport to Tokyo.

Valid: For 5 Consecutive Days only, you must nominate the start date at time of exchange.

JR Hokkaido Rail Pass

Explore the Island of Hokkaido in Japan by Rail.

We will apply $10 postage , and if you wish to collect instore a $5 per booking fee or purchase & collrect instore a   $30 per booking fee will apply at all branches.*The following fees are current as at 10 July 2023 and are subject to change by Travel Japan by H.I.S. without notice.

New Zealander Residents travelling on a Japanese Passport are not allowed to purchase JR Hokkaido Rail Pass.

We will apply $5 postage, and if you wish to collect instore a  $10 per booking fee or purchase & collrect instore a  $30 per booking fee will apply at all branches.

Hokkaido Pass Destination:  Hakodate, Niseko, Noboribetsu, Sapporo, Otaru, Asahikawa, Kushiro and Abashiri New Zealand Residents traveling on a Japanese Passport are not allowed to purchase JR Hokkaido Rail Pass.

The Hokkaido Rail Pass is valid for all train lines of the Hokkaido Railway Co. and selected JR Hokkaido Bus lines. Excluding Bus Routes: Sapporo to Asahikawa, Monbetsu, Hiroo, Obihiro, Erimo, Shin Sapporo-Atsubetsu Stadium, JR Shiroishi Sta.-Sapporo Dome, Shin Sapporo-Sapporo Dome & irregular lines. The Hokkaido pass offers the following durations:

• 5 day consecutive pass
• 7 day consecutive pass

JR Hokkaido Pass no longer covered the rides on following Hokkaido Shinkansen line of “Hayabusa” or “Hayate”. Kikonai-Goryokaku (As this JR line will be owned by private train line of “Dounan isaribi” line JR Hokkaido pass no longer valid on this line).

Services of Hokkaido Shinkansen line will end their service.

• Limited Express Train of “Hakucho” (Shin-aomori- Hakodate)
• Limited Express Train of “Super Hakucho” (Shin- aomori- Hakodate)
• Express Train “Hamamasu” (Aomori - Sapporo)

JR Tohoku South Hokkaido Rail Pass

Jr east south hokkaido rail pass.

> JR East-South Hokkaido Rail Pass Map

JR Central Area Tourist Pass

Explore Japan's amazing tour destination with unlimited rides of JR trains and other transportation.

We will apply $10 postage , and if you wish to collect instore a $5 per booking fee or purchase & collrect instore a   $30 per booking fee will apply at all branches.*The following fees are current as at 10 July 2023 and are subject to change by Travel Japan by H.I.S. without notice. 

New Zealander Residents travelling on a Japanese Passport are not allowed to purchase JR Central Area Tourist Pass.

Tourist pass destination : Areas around Shirakawa-go, Alpine route, Kumano Kodo, Mt. Fuji

This ticket is not available in Japan, please purchase an Exchange Order before leaving Japan. New Zealand Residents travelling on a Japanese Passport are not allowed to purchase JR Tourist Pass.

The pass offers you unlimited access for five days to limited express trains of conventional lines and ordinary trains running between specific tour destination such as Shirakawa-go, Tateyama Kurobe Alpine route, Kumano Kodo and Mt. Fuji. You can also use reserved seats for up to four times.

Mt. Fuji-Shizuoka Area Pass

Alpine-takayama-matsumoto area pass, ise-kumano-wakayama area pass, takayama-hokuriku area pass, jr kyushu rail pass.

The Japan Rail Kyushu Rail Pass covers the island of Kyushu in West Japan.

New Zealander Residents travelling on a Japanese Passport are not allowed to purchase JR Kyusyu Rail Pass.

Kyushu Pass Destination:  Fukuoka, Beppu, Mt. Aso, Kumamoto, Miyazaki, Saga, Kagoshima, Nagasaki, Oita and other places in Kyushu area

The Kyushu Island Rail pass is ideal for travelling to places like Nagasaki, Suizenji Park, Kagoshima and Obi Castle. It also includes travel on the Kyushu Shinkansen and limited express trains, but excluding the Sanyo Shinkansen (Fukuoka - Osaka, Operated by JR West). The Northern Kyushu version of the pass is not valid south of Oita and Kumamoto (The Northern Kyushu version will become valid on trains between Kumamoto and Misumi).

• Available for a 3 or 5 consecutive day period
• This pass offers Economy (2nd class) travel only.
• Up to 10 free seat reservations can be made with the 3-day pass
• Up to 16 free seat reservations can be made with the 5-day pass

Note: Non-Japanese citizens who are visiting Japan for the purpose of sightseeing and traveling on a short-stay visa.

• You must hold a passport issued by a country other than Japan.
• You must reside outside Japan and are visiting Japan on a short-stay visa.

* New Zealand Residents travelling on a Japanese Passport are not allowed to purchase JR Kyushu Pass.

JR All Shikoku Pass

Explore the Island of Shikoku in Japan by Rail.

We will apply $10 postage , and if you wish to collect instore a $5 per booking fee or purchase & collrect instore a   $30 per booking fee will apply at all branches. *The following fees are current as at 10 July 2023 and are subject to change by Travel Japan by H.I.S. without notice.

New Zealander Residents travelling on a Japanese Passport are not allowed to purchase JR All Shikoku Pass.

All Shikoku Pass Destination:  All Shikoku Area New Zealand Residents travelling on a Japanese Passport are not allowed to purchase JR Shikoku Pass.

All Shikoku Rail Pass

Kagawa mini rail & ferry pass.

Ticket can be exchanged from the Warp Takamatsu branch, Warp Plaza at Sakaide Station, or Takamatsu Station JR reservation office after hour.

Important Notice

1. This website uses a credit card authentication service which ensures a high degree of online security. You can pay for any of your products on this website with your credit card once an online authentication has been completed. We are only accepting Visa and MasterCard, although there is an option on the payment page.

2. Japanese people living abroad who meet the following conditions People who have both their Japanese passport and written proof - obtained from the embassy or legation of Japan in the foreign country where they live - that they have been living legally in the country for 10 consecutive years or more. New Zealander Residents travelling on a Japanese Passport are  not allowed to purchase JR East, West, Kyushu, Hokkaido, Central or Shikoku Rail Passes.

3. Rail Passes can be picked up the same day they are ordered or issued immediately from your nearest branch during business hours. JR Pass costing fluctuates depending on the status of the exchange rate. For more information please consult with Travel Japan Staff.

Who is eligible for the Japan Rail Pass?

The JAPAN RAIL PASS is a special ticket that is available only to travellers visiting Japan from foreign countries for sight-seeing. To be eligible to purchase a JAPAN RAILPASS you must meet one of the following two conditions.

You are a foreign tourist visiting Japan from abroad for sight-seeing, under the entry status of "temporary visitor."

"Temporary Visitor" entry status, according to Japanese Immigration Law, allows a stay in Japan of 15 days or 90 days for "sight-seeing, etc." If you apply for a "stay for sight-seeing" when you enter Japan, entry personnel will stamp your passport as "Temporary Visitor," as shown below. Only persons who have a passport bearing this stamp can use a JAPAN RAILPASS.

There are 15 types of Japan Rail Pass!

Click to Download Shinkansen Map Nationwide JR Route Map click to open * An Exchange Order must be presented in Japan within 3 months from date of issue . This must be done at a JR Station that has a Japan Rail Pass Exchange Office.

■ New eligibility requirements for sales of an Exchange Order for JAPAN RAIL PASS starting June 1, 2017

People who have both their Japanese passport and written proof—obtained from the embassy or legation of Japan in the foreign country where they live—that they have been living legally in the country for 10 consecutive years or more

*You must present both your passport and proof of eligibility to purchase an Exchange Order in a country other than Japan, and to exchange your Exchange Order for a JAPAN RAIL PASS in Japan. *You cannot use a photocopy of your passport to purchase an Exchange Order or to exchange your Exchange Order for a JAPAN RAIL PASS. *You can purchase an Exchange Order and exchange it for a JAPAN RAIL PASS only if your stay in the country for 10 consecutive years or more is verified by such written proof.

■Acceptable written proof                     

Note: JAPANESE PASSPORT HOLDER（日本の旅券保持者の方） - Acceptable written proof send to this email/「在留届の写し」「在留証明」はこちらのメールアドレスへ送付ください。「在留届の写し」「在留証明」確認後の発券・発送となります。 >>> [email protected]

(1)Copy of your Overseas Residential Registration issued by the embassy or legation of Japan in the foreign country where you live (limited to an Overseas Residential Registration with a date of acceptance at least 10 years earlier)

(2) Certificate of Overseas Residence issued by the embassy or legation of Japan in the foreign country where you live (limited to a Certificate of Overseas Residence with a date at least 10 years earlier as the date on which your address (or place of temporary residence) was established as your present address)

(3) As a special case limited to the USA, Brazil, and Canada, the Permanent Resident Card issued by these 3 countries can be used as written proof until further notice (limited to a Permanent Resident Card confirming your stay in the relevant country for 10years or more).

*In regard to (1), if a single copy of your Overseas Residential Registration verifies that any family members living with you in the country have stayed for 10 consecutive years or more, such a document is valid for those family members.

* Concerning children (under 12 years of age) whose stay in the country is less than 10 years at the time of purchase of an Exchange Order, if a single copy of the Overseas Residential Registration stated in (1) verifies that they live together with the applicant whose stay in the country is 10 consecutive years or more, and if they also use the JAPAN RAIL PASS together with that applicant, their eligibility requirements are satisfied.

*The copy of the Overseas Residential Registration and the Certificate of Overseas Residence are only valid for 6 months after the date of issue.

*You cannot use a photocopy of your written proof to purchase an Exchange Order or to exchange your Exchange Order for a JAPAN RAIL PASS.

*Definition of “10years or more”: At the time of purchase of an Exchange Order, a date in the same month 10 years earlier or before is valid. (Example) In the case of the purchase of an Exchange Order on June 1, 2017, a date any time in June 2007or earlier is valid. (A date between June 1 and June 30, 2007 is deemed as “June 2007” and valid.)

*You can purchase an Exchange Order and exchange it for a JAPAN RAIL PASS only if you can present any one of the written proof described in the above (1) to (3).

Note :  New Zealand Residents travelling on a Japanese Passport are not allowed to purchase JR East, West, Shikoku, Hokkaido or Sanyo-Shikoku-Kyushu Rail Passes.

Best Japan Bus Tours

Snake on a bullet train causes rare railway delay in Japan

Almost nothing stops Japan's famous high-speed bullet trains from running exactly on time - but a tiny snake slithering through a passenger carriage will do the trick, albeit for just 17 minutes.

On Tuesday, a commuter reported to station staff in Tokyo that a 40cm snake had been spotted in the carriage of a train arriving from Nagoya, according to the Central Japan Railway Company.

The train had been scheduled to depart for the city of Osaka, but was instead put out of service as a precaution. Another train had to be assigned to the route, causing a delay that, while brief by many other national railway standards, was relatively significant for Japan's relentlessly punctual service.

More from Newshub

No injuries were reported. Over 600 passengers were affected by the delay.

The breed of the snake is unknown, and a review is underway to determine how the snake got on board, the railway company told CNN.

The bullet train, known as Shinkansen in Japan, is known for its efficiency as well as speeds of up to 320km/h. Commuters in Japan have come to expect its reliability.

In 2017, a conductor on one service, the Tsukuba Express, triggered a network apology after he departed 20 seconds early.