travel pass ireland phone number

Free Travel Pass - If you qualify for Free Travel, your Public Services Card (PSC) will have FT (for Free Travel) in the top left-handed corner. Free Travel Pass is valid on Citylink/GoBus/Eireagle.com services. 

The letter following shows who you can take with you:

you can travel for free (Valid for Card Holder Only)

FT + S

your spouse, or civil partner can travel with you for free

FT + C

you can have a person (over 16) travel with you for free

Senior (65+) SmartPass

Northern Ireland Senior (65+) SmartPass is valid on Citylink/GoBus/Eireagle.com services.

When booking your ticket online please do not select the adult fare ticket. Please select the free travel pass option. 

** Free Travel Pass Holders MUST be in possession of their Travel Pass to give to Driver on boarding the Coach.  If you do not have your travel pass with you, you will be charged the applicable fare.**

Citylink is pleased to announce that we accept the Free Travel Pass (FTP) on all routes:

• Route No. 760 Galway - Dublin Airport eireagle
• Route No. 761 Galway - Dublin City & Airport Express
• Route No. 712 Limerick - Dublin Airport eireagle
• Route No. 763 Galway - Dublin Airport Multi-stop Serving Galway, Oranmore, Loughrea, Athlone, Moate, Kinnegad, Kilbeggan, Enfield, Dublin City, Dublin Airport.
• Route No. 251 Galway - Limerick - Cork - Cork Airport
• Route No. 923 Galway - Clifden
• Route 721: Castlebar-Dublin Airport

Passengers with FTP / N.I. SmartPass cards can reserve and guarantee their seat for a specific journey by using our online booking facility or visiting our travel centres. Please note, a fee of €3 per seat is in place for Free Travel Pass tickets on our Multi-Stop routes and €5 per seat on our Express routes. You must carry your Free Travel Pass with you and show it to the Driver on Boarding . If you do not have your travel pass with you, you will be charged the applicable fare. 

To book an FTP ticket online, do not put anything under Adult, Student, Child etc, go straight to FREE TRAVEL PASS and from the dropdown menu. Select 1 if one person travelling or 2 if two persons travelling but must be covered on the same pass. If there are two persons travelling with two separate passes, then you need to make two separate reservations. Enter the 12 digit card number on the back of the FTP card, NOT your PPS number. We strongly recommend passengers reserve their seat in advance, especially when travelling to the airport.     A person must be 16 years or older to accompany a Free Travel Pass holder and only if the FTP card allows . Children accompanying a Free Travel Pass holder must make a seperate reservation on our website at www.citylink.ie. Children up to 14 years old must purchase a child fare and 14+ must purchase a student or standard fare as applicable. Tickets may also be purchased directly from the driver subject to availability.

Please note when boarding the coach you must present your valid FTP card.  

Need help booking your ticket? Watch our handy video tutorial below. 

Full Information

Free travel scheme, free travel scheme.

Everyone aged 66 and over, legally resident and living permanently in the State (Republic of Ireland), is entitled to the Free Travel Scheme. Some people under 66 also qualify. If you qualify for Free Travel, you will be issued a card from the Department of Social Protection. You must carry your Free Travel Card with you when using public transport. In some cases, a Free Travel Companion Card is available, which allows a person to travel for free with the holder (if they are unable to travel alone). Free Travel Cards are non-transferable and can only be used by the named person.

If you abuse your entitlement to Free Travel, the Department of Social Protection will review your entitlement to a Free Travel Card. For example, abuse could include wrongfully presenting a card for travel or engaging in anti-social behaviour while using the card. When you use your Free Travel Card, you must also follow the rules that apply to your mode of transport.

SAFE registration and Public Services Card

The  SAFE registration process establishes and verifies your identity. Your Free Travel Pass will be contained in the Public Services Card (PSC) that is issued following the SAFE registration process. You must undergo SAFE registration when requested to do so by the Department of Social Protection. Your entitlement to Free Travel will be disallowed or withdrawn if you don’t register.

If you are entitled to Free Travel, when you are issued with your new Public Services Card, it will also be your Free Travel Card. ( The Public Services Card will eventually replace the Free Travel Pass .) The card will have “F-T” printed in a yellow octagon in the top-left-hand corner of the card. 

You must show your Public Services Card to the travel operator when you are travelling on public transport. When you receive your new Public Services Card, you must return your old Free Travel Pass to the Department of Social Protection (see ‘Where to apply’ below).

There are three categories of Free Travel:

• If  FT-P is written on your Public Services Card, you personally are entitled to Free Travel.
• If  FT+S  is written on your Public Services Card, your spouse, partner or  cohabitant can join you for free when you travel (they cannot travel for free alone). Your spouse, partner or cohabitant’s name will not be on the card.
• If  FT+C  is written on your Public Services Card, a companion (over 16) can travel with you for free (because you are unable to travel alone for medical reasons).

Note that the Department of Social Protection is no longer issuing paper passes.

Spouses, civil partners, cohabitants and companions

If you are entitled to Free Travel and you are married, in a civil partnership or cohabiting, you are entitled to a Free Travel Card which allows your partner to accompany you free of charge when travelling. (This does not apply to people under age 66 who are getting Carer’s Allowance or who are nominated carers for people getting Constant Attendance Allowance or Prescribed Relatives Allowance).

If you are unable to travel alone, you may get a Free Travel Companion Card. This allows you to be accompanied by any person over 16 years of age, free of charge. You must satisfy certain conditions to qualify for a Free Travel Companion Card. Entitlement to the Companion Free Travel Card may be subject to periodic review. You can read about these conditions here .

You may be entitled to Free Travel if you are legally resident and permanently living in the State and:

• You are aged 66 or over;
• You are getting Disability Allowance,  Blind Pension ,  Carer’s Allowance  or an  Invalidity Pension ;
• You have been getting Incapacity Supplement or Workmen’s Compensation with Disablement Pension for at least 12 months;
• You are blind or visually impaired and meet the medical conditions for Blind Pension;
• You are a specified carer for a person getting Constant Attendance Allowance or Prescribed Relative’s Allowance;
• You are getting a social security invalidity payment, or similar payment, from another EU member state or from a country with which Ireland has a bilateral social security agreement for at least 12 months;
• You are a widow or widower or a surviving civil partner aged 60 or over whose late spouse/civil partner held a Free Travel Pass and who is getting one of the following payments: Widow’s, Widower’s or Surviving Partner’s (Contributory) Pension, Widow’s, Widower’s or Surviving Partner’s (Non-Contributory) Pension, One-Parent Family Payment, Widow’s, Widower’s or Surviving Partner’s Pension under the Occupational Injuries Benefit Scheme or a similar social security pension/benefit from an EU member state or a country with which Ireland has a bilateral social security agreement, or an ordinary Garda widow’s pension.
• You have confirmed your identity through the  SAFE registration process when requested to do so.

There are no restrictions on the times you can use your Free Travel Card.

Working and keeping entitlement to Free Travel

Since 6 April 2017, under the  Make Work Pay  initiative, if you move from a long-term disability payment (see list below) to a job, you can keep your entitlement to Free Travel for a period of 5 years, provided you have registered for a Public Services Card.

• Disability Allowance

• Invalidity Pension

• Partial Capacity Benefit (from Invalidity Pension)

• Disablement Benefit paid along with Incapacity Supplement

• Transfer from Disability Allowance or Invalidity Pension to a Community Employment, SOLAS or Back to Work scheme.

How to apply

If you are aged 66 or over and are getting a social welfare pension, the Free Travel Card will be issued automatically if you have confirmed your identity through the SAFE registration process when requested to do so. If you are not SAFE registered, you will be requested to do so before your Free Travel Card is issued to you.

If you are under age 66 and have confirmed your identity through the SAFE registration process, you will get a Free Travel Card automatically when you are awarded an Invalidity Pension, a Blind Pension, Disability Allowance or Carer’s Allowance. If you are not SAFE registered, you will be requested to do so before your Free Travel Card is issued to you.

In all other circumstances, you must apply for Free Travel by completing a Free Travel application form FT1 (pdf) .

You can get this form and additional information from the Department of Social Protection – see ‘Where to apply’ below. The form is also available at your local post office .

If you are married or in a civil partnership and either of you applies for Free Travel or are issued a card automatically, the appropriate type of card (to allow your spouse or civil partner to accompany you free of charge) will be issued. If you are cohabiting, you must apply for this type of card by completing PART 2 of the application form quoted above.

If you are unable to travel alone, you should apply for a Free Travel Companion Pass separately, using either an Over 70 Companion Pass form (pdf)  or an  Under 70 Companion Pass form (pdf) .

Lost or damaged Free Travel Passes

There are currently two types of Free Travel Pass: a paper Free Travel Pass and a Public Services Card Free Travel (with F-T written in the top left-hand corner). Paper passes are no longer being issued, so if you need a replacement for a lost or damaged paper pass, you must undergo SAFE registration and get a Public Services Card .

If your Public Services Card Free Travel is lost, stolen or damaged, you should telephone 0818 837000  to request a replacement card.

Where to apply

Free Travel Section Social Welfare Services College Road, Sligo, Ireland

If you wish to talk to someone face-to-face about your entitlements, you can visit your local Citizens Information Centre ,  Intreo Centre or Social Welfare Branch Office .

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Get cheaper fares using a TFI Leap Card across bus, train and tram services. The Free Travel Pass can be used on all services and children under 5 travel for free across the TFI public transport network.

Train fares vary by type of service, while tram fares on the red and green zone are based on zones within the network.

Find out more information on this, fare structures, TFI Leap discounts and the Free Travel Pass below.

Train Fares

Taxi Fare Estimator

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Upcoming Line Improvement Works

Engineering works will take place this weekend with service alterations in place on Galway/Westport evening services on Saturday 13th April and DART services on Sunday 14th April. Customers are advised to check our  Journey Planner prior to travel.

Who is eligible for this ticket?

• Customers in possession of a valid open class ticket

What are the conditions of travel?

Customers who are already in possession of or purchasing on the day of travel a valid standard class ticket(s) such as Family Ticket, Day Return, Open Return, Weekly, Monthly, Annual or InterRail ticket can book on their chosen service by selecting the 'Reservation Only' option in the Passenger selection box. Customers are advised there is limited availability for seat only bookings online.

How do I buy this ticket? 

• Read our FAQ on how to book a seat only reservation .

Where can I buy this ticket? 

• You can purchase the ticket  above using our journey planner . Tickets can only be purchased up to 90 days in advance.

Where do I collect the ticket? 

See our  Ticket Collection  section.

• Free Travel/DSFA Pass Holders

Customers who hold a  Free Travel / DSFA Pass  can book on their chosen service by selecting the  'Free Travel Pass'  option in the Passenger selection box. Customers are advised there is limited availability for Free Travel bookings online.

• Please see our handy guide on how to book a 'Free Travel Pass' option .
• You can purchase the ticket  above using our Journey Planner . Tickets can only be purchased up to 90 days in advance.
• An allocation of bookings on all InterCity services can be reserved online without a fee for 'Free Travel Pass or valid ticket holders'. When this allocation is fully booked, all remaining seats can be reserved by 'Free Travel Pass or valid ticket holders' for €2.50 per journey. 

For more information on Online Tickets please see Ticket Information

There are a limited number of wheelchair accessible spaces on each train, book in advance to avoid disappointment.

passenger-seat icon Travel Pass or Travel Ticket holder

Is an option for customers who are in possession of Free Travel Pass, a valid standard class ticket(s), seasonal ticket(s), Taxsaver ticket(s) or InterRail to book onto a train in standard class. Customers who have a valid standard class ticket but wish to upgrade to First Class should also use this selection. For more information go to Tickets Explained section.

Please select the passenger(s) who require this ticket type

Rail Tickets Explained

Whatever your journey, we have a ticket that will be just right for you.

Online Tickets

• Your ticket is valid on the selected service only

Cancellations or Amendments

• Collect at Ticket Machine  – Amendments or cancellations are allowed online up to 48 hours in advance of the outward journey, subject to 50 percent fee plus fare difference once the ticket(s) have not been collected from a Ticket Vending Machine 
• Download QR Ticket(s)  - Amendments or cancellations are allowed online up to 48 hours in advance of the outward journey, subject to 50 percent fee plus fare difference. Amendments or cancellations cannot be made after any QR code in the booking has been validated, ie scanned at a validator in a station or by a staff member onboard a service
• You can purchase the ticket by clicking ' Buy Now ' below.
• Collect at Ticket Machine  - customers must collect their ticket(s) before boarding from a Ticket Vending Machine at any Iarnród Éireann station (within the Republic of Ireland)
• Download QR Ticket(s)  - customers can download the PDF (which includes their QR code ticket ) to their mobile device, or print the PDF ticket at home in advance of travel

Semi Flexible Fare

• Collect at Ticket Machine  – Amendments or cancellations are allowed online up to 24 hours in advance of the outward journey, subject to 20 percent fee plus fare difference once the ticket(s) have not been collected from a Ticket Vending Machine 
• Download QR Ticket(s)  - Amendments or cancellations are allowed online up to 24 hours in advance of the outward journey, subject to 20 percent fee plus fare difference. Amendments or cancellations cannot be made after any QR code in the booking has been validated, ie scanned at a validator in a station or by a staff member onboard a service
• You can purchase the ticket by clicking ' Buy Now ' below.
• Collect at Ticket Machine - customers must collect their ticket(s) before boarding from a Ticket Vending Machine at any Iarnród Éireann station (within the Republic of Ireland)
• Download QR Ticket(s) - customers can download the PDF (which includes their QR code ticket ) to their mobile device, or print the PDF ticket at home in advance of travel

Flexible Fare

• Collect at Ticket Machine  – Amendments or cancellations are allowed online for free up to 60 minutes in advance of the outward journey once the ticket(s) have not been collected from a Ticket Vending Machine 
• Download QR Ticket(s)  - Amendments or cancellations are allowed online for free up to 60 minutes in advance of the outward journey. Amendments or cancellations cannot be made after any QR code in the booking has been validated, ie scanned at a validator in a station or by a staff member onboard a service

First Class Ticket

• Your ticket is valid on the selected service only.
• First Class / Enterprise coach depending on the route

See our  First Class Travel  page for more information.

• You can purchase the ticket by clicking ' Buy Now ' below..

Adult Ticket

• Adults (19 years of age and older)

What are the conditions of travel? 

• Subject to the fare purchased ie Low, Semi Flexible, Flexible, First Class
• You can purchase the ticket by clicking ' Buy Now ' below. Tickets can only be purchased up to 90 days in advance.

Child Ticket

• Customers under 19 years of age

Where there is doubt regarding the age qualification, it is the responsibility of the passenger or their guardian or parent to produce satisfactory evidence of age when requested by any Iarnród Éireann staff member. Amendments and cancellations are subject to the fare purchased ie Low, Semi Flexible, Flexible, First Class. 

Children under 5 years travel free in standard class on any Iarnród Éireann services when accompanied by a passenger holding a valid ticket, provided children do not occupy seats required for paying passengers. Failure to produce a valid ticket, appropriate ID or surcharge where necessary will result in a fine of €100 together with the relevant unpaid fare.

• You can purchase the ticket by clicking ' Buy Now ' below. Tickets can only be purchased up to 90 days in advance
• Those who wish to book a seat on reservable trains for a child under five years of age, may do so only by selecting the 'Free Travel Pass or Valid Ticket' option on the Journey Planner. 

Young Adult (19-25 years) / Student Ticket

• Young Adults (19-25 years) and Students in full time education
• Customers must be in possession of a  TFI Young Adult (19-25 years) Leap Card or a TFI Student Leap Card to avail of student discounted tickets
• Individual third level institution cards or ISIC cards are no longer accepted as valid forms of ID
• Amendments and cancellations are subject to the fare purchased ie Low, Semi Flexible, Flexible, First Class
• Failure to produce a valid ticket, appropriate valid ID or surcharge where necessary will result in a fine and the relevant unpaid fare.

For more information go to our Young Adult (19-25 years) / S tudent section .

Free Travel Pass Holders

Reservation only, season tickets.

Who is this available to? 

• Adults 

What are the conditions of travel? Taxsaver is a facility for Employers to purchase Monthly or Annual commuter tickets on behalf of their employees - TAX FREE. Companies save up to 10.75% in PRSI while employees can save between 31 - 52 % in tax, PRSI and USC.

For more information and to see how much you can save, go to our  Taxsaver  website.

Where can I buy this ticket?

• Online:  No
• Ticket Machines:  No
• Ticket Offices:  No

What are the conditions of travel? Annual Tickets are valid for a 12 month period from the first day of any month to the last day of the previous month the following year.

• Ticket Machines:  No
• Ticket Offices:  No
• Children 

What are the conditions of travel? Weekly Tickets are valid for 7 days from time of purchase.

Adults do not require an ID to purchase a weekly ticket.

Photo ID is required for Student tickets. Check out our  student section  for more information.

To calculate the cost of a Weekly ticket visit our  Fares Information  page and select your route.

• Ticket Machines:  Yes
• Ticket Offices:  Yes

What are the conditions of travel? Monthly Tickets are valid for unlimited travel within the zone specified for one calendar month (eg January).

Adults do not require an ID to purchase a monthly ticket.

To calculate the cost of a Monthly ticket visit our  Fares Information  page and select your route.

• Ticket Machines:  Yes 

Single/Return Tickets

Children travelling on intercity services.

• Customers under 19 years of age

Child Fares on  InterCity services  for children of 5 to 18 years of age are discounted up to half the appropriate adult fare up to a maximum fare of €31.00.

• Online:  Yes

Children travelling in the Short Hop Zone - Child Leap Card

• Customers under 19 years of age in possession of a child leap card
• Customers under 19 years of age if purchasing from ticket office or ticket machine

Children under 5 years of ages travel free in standard class on any Iarnród Éireann service when accompanied by a passenger holding a valid ticket, provided children do not occupy seats required for paying passengers.

• Online:  No - Top up only

The Child Leap Card is available to anyone under 19 years of age travelling in the  short hop zone .

To apply for a Child Leap Card, see below;

Apply Online  for a 4-15yrs Anonymous Child Leap

Apply Online  for a 16-18yrs Child Leap

Where there is doubt regarding the age qualification, it will be the responsibility of the passenger to produce satisfactory evidence of age to secure the reduced fare.

Valid for one return journey on the date shown on the ticket. 

To calculate the cost of a Day Return ticket view our  Fares Information  page and select your route.

What are the conditions of travel? Valid for one or two adults and up to four children under 19 years. Day Return and Open Return tickets available. This is also available for purchase online on our 'Low Flex' tickets. A minimum of one adult and one child must travel. 

Please note that while a child under 5 does not need a ticket in order to travel, a seat only reservation must be purchased in order to guarantee a seat.

Go to our  Family Travel  section for more information.

• Online: Yes

First Class Upgrades

What are the conditions of travel? Reserving a  First Class  seat - Those in possession of a standard class ticket on certain Iarnród Éireann Services may upgrade to first class. A supplement will apply for each single journey on a particular route. Upgrades are subject to availability.

Group Travel

For groups over 20 people or to purchase group travel on  Commuter  tickets, contact our specialist groups team today  (0)1 836 6222  (08:30 - 18:00 Monday to Friday, excluding public holidays).

Open Return

What are the conditions of travel? Valid for one outward journey on the date shown on the ticket and for one return journey in the opposite direction only within 30 days. 

To calculate the cost of an Open Return ticket view our  Fares Information  page and select your route.

Schoolchild

• School children 19 years or younger

What are the conditions of travel? Schoolchild fares on DART and Commuter services within the Short Hop Zone apply during school term only: Monday to Friday until 19:00hrs and Saturday and Sunday until 13:00hrs

• Online:  No -  Top up only 
• Ticket Machines:  No - Top up only

Single or One-Way

• Young Adults / Students

Valid for one journey on the date shown on the ticket. 

To calculate the cost of a Single ticket view our  Fares Information  page and select your route.

Young Adult (19-25 years) / Student

• TFI Young Adult (19-25 years) Leap Card holders
• TFI Student Leap Card holders

What are the conditions of travel? A variety of Young Adult (19-25 years) / Student tickets are available to purchase.

These tickets range from single, day return or open return to weekly and monthly season tickets.

Valid TFI Young Adult Leap Card, a valid TFI Student Leap Card or a valid Translink Student Discount card in the passenger’s name is required so check out our Young Adult (19-25 years) / S tudent section  for more information.

To calculate the cost of a Young Adult (19-25 years) / Student ticket view our  Fares Information  page and select your route.

• Tickets purchased online may be cheaper than the normal booking office fare, offer free assigned seating and are subject to Terms and Conditions accepted at the time of booking
• Tickets can be only purchased online up to 90 days in advance
• Child tickets are available from all ticket machines

Tourist Tickets

Trekker four day.

Four consecutive days of unlimited travel on all Iarnród Éireann services in the Republic of Ireland from the date of issue on the ticket.

Price €88

• ​Athlone, Balbriggan, Bray, Carlow, Cobh, Dublin Connolly, Cork, Drogheda, Dun Laoghaire, Dundalk, Galway, Greystones, Dublin Heuston, Howth, Kildare, Kilkenny, Killarney, Killester, Limerick, Limerick Junction, Malahide, Mallow, Maynooth, Mullingar, Newbridge, Dublin Pearse, Portarlington, Portlaoise, Sligo, Thurles, Tralee, Tullamore, Waterford, Westport and Wexford

Irish Explorer Rail Only offers customers 5 days unlimited travel out of 15 consecutive days on all Iarnród Éireann services in the Republic of Ireland for only €128 for an Adult and €64 for a child*.

Customer must mark off each date in ink on the ticket in advance of boarding the train.

*Prices shown are standard class fares.

Leap Visitor Card

Leap Visitor Card offers customers  1, 3 or 7 days unlimited travel  on:

• Iarnród Éireann Dart and Commuter Rail services in the  Short Hop Zone
• Luas  
• Go - Ahead  
• 1 day (24 hours) – €8.00
• 3 days (72 hours) – €16.00
• 7 days (168 hours) – €32.00 

Where to Buy?

• Buy online through leapcard.ie

Dublin Airport

• Spar (T2 Arrivals)
• WHSmith (T1 Arrivals)

Dublin City Centre

• Dublin Bus , 59 Upper O'Connell St

For more information please see  Leap Visitor Card .

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Public Services Card

What is a public services card, using your psc to apply for social welfare payments online, registering for a public services card, where to apply for a public services card.

A Public Services Card is usually issued when you are allocated a PPS number . If you apply for, or are currently getting a social welfare payment (including Child Benefit) you will be asked to register for your Public Services Card.

If you don’t yet have a Public Services Card - see 'Where to apply' below.

What information does this card display?

The front of the card holds your name, photograph and signature, along with the card expiry date. The back of the card holds your PPS number and a card number. It also holds a magnetic stripe to enable social welfare payments such as pensions to be collected at post offices

If you are entitled to free travel the card will also display this information in the top left-hand corner. If FT-P is written on the card the holder is personally entitled to free travel. If FT+S is written on the card the holder can travel with their spouse, partner or cohabitant. If FT+C is written on the card the holder can have a companion (over 16) travel with them for free.

If you have a Public Services Card, you can set up a MyGovID verified account to access a range of public services online .

Your mobile phone number must be verified by the DSP to set up a MyGovID verified account .

If you have a Public Services Card and want get your mobile phone number verified by the DSP, you can call: 0818 927 999.

Face-to-face registration for a Public Services Card is called SAFE (Standard Authentication Framework Environment) registration.

The Department of Social Protection will send you a letter with your SAFE registration appointment. SAFE registration takes about 15 minutes to complete and usually takes place in your local Intreo Centre . It is important that you attend for your appointment. It will help to avoid any potential difficulty with access to social welfare payments in the future. During this appointment your photograph will be taken and your signature recorded for your new Public Services Card, which will be posted to your home address. You will also be asked for the answers to some security questions.

You must bring certain documents with you to your appointment to prove your identity and address. You should also bring the letter you got confirming your appointment and, if you have one, your mobile phone. Having your mobile phone with you means that your number can be verified by the Department. You will need phone verification to access public services online . If you currently have a Social Services Card (a swipe card used to collect social welfare payments), bring that with you too.

You must prove your identify to receive a social welfare payment or benefit. If you comply with the SAFE registration process when requested, you are considered to have authenticated your identity. If you do not comply with the SAFE registration process your social welfare payments (including Child Benefit) and/or your social welfare entitlements (such as Free Travel) may be suspended.

Documents to bring to your SAFE registration appointment

1.Evidence of identity:

*If you are an Irish citizen or UK citizen and do not have a passport or driving licence as identification, you may still be issued with a Public Services Card. Additional information which can be verified to confirm your identity may be gathered at your appointment interview.

For Irish citizens born in Ireland, birth details can be verified online in most cases with the General Register Office. However, in some cases, it is not possible to locate the birth registration, so the person will need to return with a copy of his/her birth certificate.

If you wish to get a copy of your Irish birth certificate for SAFE registration purposes, you can get it from the Registrar at a reduced rate when you show your SAFE invitation letter or appointment notification.

You can read more about Public Service Identity on welfare.ie .

2. Evidence of address (applies to everyone, whether an Irish, EU or non-EU citizen):

You need to show evidence of your address. You can use any of the following documents to do this (the document must show your name and address and not be older than 3 months):

• A household utility bill
• An official letter/document
• A financial statement
• Property lease or tenancy agreement
• Confirmation of address by a third party such as a school principal/administrator, accommodation/property owner*or manager.

*If you are staying with friends or relatives an original household bill plus a note from the bill holder confirming your residency at the bill address is acceptable. This note can be written on the bill itself.

3. Additional helpful documents

If you have any of the items listed below, you should bring them along with you as they may also help to confirm your identity. If you do not have any of these, you should bring other documents or forms of photo ID instead*.

• Free Travel Pass
• Medical card
• European Health Insurance Card
• Credit/debit card
• Student card

*The following items are not acceptable as proof of identity for the purpose of SAFE registration: Baptismal certificate, work ID card, Garda form ML-10, Garda age card, photocopied certificates or documents and expired documents generally.

Lost or damaged Public Services Cards

If your Public Services Card is lost, stolen or damaged, you should immediately contact the Public Services Card Helpdesk at 0818 837 000.

Changing the name on your Public Services Card

If you want to change your name on your PSC, you must attend a SAFE Registration Centre in person with the relevant documents (see below) as a new signature is required for your PSC.

Change of name by use and repute

To change the name on your PSC, you must show 2 years' usage of your new name. To do this, you must submit at least 2 of the following documents, dating back for at least 2 years:

• Official communication with a government department
• Educational certificate
• Bank statement or card
• Utility bill
• Student or employee identification card (or similar)

Changing your name following marriage or civil partnership

To change your name on your Public Services Card following a marriage or civil partnership, you must submit:

• Photo ID in your pre-marriage/civil partnership name (for example PSC, passport or driving licence), and
• Your marriage or civil partnership certificate.

Returning to your pre-marriage or pre-civil partnership name

To change your name on your Public Services Card back to your pre-marriage or pre-civil partnership name, you must submit:

• Divorce, dissolution or legal separation agreement documents, or
• Correspondence from a solicitor showing that a separation, divorce or dissolution has been initiated.

Name changed by deed poll

If you have changed your name by deed poll , you must submit a deed poll registered with the Irish High Court.

Renewing your Public Services Card

Public Services Cards issued up to November 2018 are valid for 7 years. Public Service Cards issued after November 2018 are valid for 10 years.

Public Services Cards that were urgently renewed during the COVID-19 public health emergency may only be valid for 3 years.

You can renew your card by attending a PSC registration centre. You can also renew your PSC online .

To get a Public Services Card (PSC), you need to attend a PSC Centre. PSC Centres offer either an appointment or walk-in service.

If your local PSC Centre offers a walk-in service, you need to go to the centre during the opening hours for that centre. Find contact details to make an appointment and opening hours for walk-in centres on gov.ie .

Client Identity Services

Shannon Lodge Carrick-on-Shannon Co. Leitrim N41 KD81

Related documents

• Services for medical card and GP visit card holders Family doctors (GPs) provide certain services to medical card and GP visit card holders free of charge. 1877.8118
• Hepatitis C and the Health Amendment Act Card Services that are available to people who contracted Hepatitis C through the use of Human Immunoglobulin-Anti-D or through receiving blood products or blood transfusions in Ireland. 1549.7327
• The European Health Insurance Card The European Health Insurance Card gives you access to medically necessary, state-provided healthcare during a temporary stay in another EU/EEA country. Find out more. 1471.9972

If you have a question about this topic you can contact the Citizens Information Phone Service on 0818 07 4000 (Monday to Friday, 9am to 8pm).

You can also contact your local Citizens Information Centre .

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PSC centres are open for appointments from Monday to Friday. Any person who wishes to get a Public Services Card should contact their nearest PSC centre .

Public Services Card renewal

Existing Public Services Cards which are out of date remain valid for the purposes of collecting Social Welfare payments and, where applicable Free Travel Public Services Cards that are out of date will continue to be honoured by the National Transport Authority.

Online Renewals

A new Online Renewals Services for Public Services Cards is available here